My husband and I were travelling round Europe last month and were dreading staying here after all the reviews but I can honestly say it is NOT that bad!!! It was tricky to find though. The reception desk were very friendly and helpful when asked for advice about restaurants. We had paid that little bit extra to get one of... More

The location is superb in the heart of venice, that's it. This place is like a mosquito heaven, hot and humid. The room is extremely old and dirty, only shared-bathroom with ppl on your floor. I would not trust the lock on the room door, which is a plastic knob!! The breakfast is all package food. I took the milk... More

They say they are a hotel, but on the walls they have a certificate for a ´albergue´ (a hostel). Its hard to find the entrance and there is no elevator. The staff seemed bored and not very helpful. When we accedently removed some sheets we saw that the matrass and sheets were full of pee-stains and went to complain about... More

I would not recommend staying here. There is no air conditioning. We stayed here in the middle of May when the temp was about 60 in the evening and we still were hot. We couldn't keep the windows open because it was like mosquito heaven. Outside our window across the way was a restaurant which clanged dishes all night long.... More

The hotel is without air-conditioning, in hot summer days in the month of July!!! That's enough said of the hotel. HOWEVER, the location is superb as many eateries are around and plenty of things to see and explore! I would not recommend this hotel to anyone, please stay at others near this hotel though. More

My husband and I stayed at this hotel for three nights and could not wait to leave. We were placed in a third floor "attic"room with no air conditioning . It was like a furnace!It had pushbar security door, so when you shut it, it like you were being sealed inside. Not only was the extreme heat a problem, there... More

This is not even a hotel.. If I can give it a 0 or negative rating I would..don't be fooled like we were. We booked here for 3 nights at 120 euro per night, when we arrived I have high fever and was grossly disappointed to see a dirty room like sauna with no aircon, my husband told d reception... More

I guess ill start wit the positives, and this is a very short list. Beatrice, She was outdtanding, che could be described as a shining light in the dark in this holel. in fact, she has to be one of the most helpfull people Ive come accross who is working in hospitality in europe. The only other thing this place... More

I could put up with everything really, but the rudeness of some of the hotel staff was something I'd never witnessed before; the female receptionist - fair hair, blue-eyes (I think), in her late twenties or early thirties perhaps - was one of the rudest people I'd ever dealt with. On the second morning there, I went down to the... More