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Hotel Basilea

3.0 of 5 Santa Croce - Rio Marin 817, 30135 Venice, Italy
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Hotel Basilea
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206 reviews from our community

Traveler rating
    17
    58
    62
    26
    43
See reviews for
25
115
6
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oxford, United Kingdom
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 8, 2014

We had three single beds crammed into a room clearly only big enough for one. The beds were separated by a couple of centimetres and blocked the door. I'm skinny so I could get through the door but other people could not. The fire alarm came pre-smashed, the bathrooms had mould and peeling paint and the breakfast was inedible. Great... More 

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Basilea5, Direttore at Hotel Basilea, responded to this review

We read with much displeasure your review, and would like to explain what was the actual situation. You stayed at our hotel with a school group, and your class booked multiple rooms for all the students, some of which can accomodate up to five people. You should know that in Venice there's a standard size for every kind of room:... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 4, 2014

We stayed as teachers with a large school group and while some of the students' rooms had modern bathrooms, my colleague and I were given a room which had a bath with a detachable shower head (ie: you'd have to sit in the bath and squirt yourself) and the bathroom window was held together with masking tape (see picture). Other... More 

Was this review helpful? Yes 1
Basilea5, Direttore at Hotel Basilea, responded to this review

We were very puzzled after reading your review because, in many parts, it's simply incomprehensible. At first, you have been assigned a room with bathtub, where effectively was just been broken a window: while waiting the arrival of the carpenter, in this manner we repaired, at the moment, the damage. However, after your complaints, you were moved to another room,... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2014

We stayed for 2 nights. The hotel is located within walking distance of the train station which is convenient for check-in. The room is of decent size and clean. The toilets where clean however it had a very strong piercing chemical smell which my husband and I really couldn't stand. Only on the second day the receptionist on duty there... More 

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Wales, United Kingdom
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 13, 2014

From check in to check out this hotel is a disappointment, it is like stepping back in time but not in a fun way, old fashioned shouldnt mean 1970s standards, the bed was old not an antique, the tv was so old fashioned and tiny we didnt even attempt to switch it on (and anyway they told us it was... More 

Was this review helpful? Yes 1
Oxfordshire UK
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 7, 2014

We stayed here one night only and it was great. Good location to explore the other side of venice such as the Jewish Quarter. Staff were friendly and polite. Very convenient for the train station and airport transfers. Room was small, but its Venice and you have to expect that as its part of the charm of the city.

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Sofia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 24, 2014

We stayed for two nights in August and it was our first time in Venice. The location is not so bad as it is 15 minutes walking from the train station and the vaporreto. It also has a supermarket right across the street which is considered a great convenience in Venice. The room was small but that was not the... More 

Review collected in partnership with Galahotels.com

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New Orleans
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

Other than the lackadaisical shrug about the Internet being out, the service, rooms and breakfast made this a perfect location for our visit to Venice. I was part of a group of 12 traveling, and the room as large enough for the three of us sharing to move the armoire and fit three twin beds so they were separate with... More 

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Milwaukee, WI.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2014

We had one of the older rooms. Small but very quaint. The staff was very friendly and helpful. This hotel is right on a canal and it's a perfect location for exploring the shops and businesses on the canals. From the moment we woke up to when we stepped outside we felt like we went back in time 500 years.... More 

Was this review helpful? Yes 1
Falkirk, Scotland
Top Contributor
54 reviews 54 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 30, 2014

We were "upgraded" from the Hotel Atlantide over the Canal as they thought we would be more comfortable here since we were staying more than a couple of nights, which was nice. The room itself is exactly as expected and had everything we needed including a private bathroom which other budget hotels don't always offer. We had a rear courtyard... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 17, 2014

Booked for Atlantide we were moved into Basilea. Had a choice of a room with a view of a rooftop or a smaller room with a canal view. We choose the latter. really a beautiful view. Nice staff too. But the owner must 've known of a not proper functioning toilet. The days we spent there was not a flush... More 

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Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Sir, We read carefully your review, and we would like to specify which was the situation we had to manage. You were upgraded from a booked two star hotel to a three star hotel: a certain difference of price, but you weren't charged for it. You could also have the chance to decide from two rooms, and you decided... More 

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Additional Information about Hotel Basilea

Address: Santa Croce - Rio Marin 817, 30135 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Basilea 3*
Number of rooms: 30
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Also Known As:
Basilea Hotel Venice

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