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All 381 Venice hotels

Hotel Basilea

3.0 of 5 Hotel   |   Santa Croce - Rio Marin 817, 30135 Venice, Italy
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Hotel Basilea
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Ranked #293 of 381 hotels in Venice
A recent review
4 of 5 stars reviewed 3 days ago
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198 people have reviewed this hotel

Traveler rating
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24
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

My friend and i did a budget euro trip and this hotel was good value for the money we spent. At first we were skeptical because it was in a quiet neighborhood, but it turned out to be safe and peaceful. The staff waa very friendly and professional. The reason the review is 4 stars and not 3 is because... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just came back from a 3 night stay at the basilea hotel,couldn't ask for more than we paid for,good location,very friendly and helpful staff,very clean and good breakfast,and they allowed us to leave our bags there for the day.For those who moaned about this hotel, remember it's only a 3 star,if you want better maybe you should consider booking a... More

Was this review helpful? Yes 1
Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, Thank you very much for sharing your nice review here on our TripAdvisor page: we hope your remarks will be considered by the readers and by the guests who wrote the heaviest criticisms to the hotel. Effectively, Hotel Basilea offers to its guests a series of qualities that are specific of the three star hotel category: a nice... More

essex
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2013

We booked this hotel on the quick, not knowing what to expect, and it turned out to be charming. It was only a short walk from the grand Canal, and about 20mins from St Marks. The decor was old fashioned, quaint and very Italian, and comfortable. It is on a small canal, with a charming bridge. The food was as... More

Was this review helpful? Yes 3
Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, We want to send you infinite thanks for the wonderful review you've posted here on TripAdvisor. We are really flattered by your words on our hotel, and gladly hear that you've found enjoyable and pleasant your stay in Venice also thanks to the helpful and friendly attitude of the staff members, as often underlined in many reviews. Renewing... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

We definitely enjoyed our stay at the Basilea. I was expecting not to enjoy our trip having read some negative comments. The staff were friendly (we were too early to check in but the reception staff stowed our bags for us whilst we went exploring) the room, bedding, and bathroom were spotless. The only negative..... and this is not the... More

Was this review helpful? Yes 2
Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, Thank you very much for taking the time to write your enjoyable experience at Hotel Basilea. Truly appreciated are your comments on our reception staff: everyone try, every day, to satisfy all your needs and to help you with your questions. Concerning mosquitoes, you surely know that Venice lies on a lagoon, and so we can't do anything... More

Saratoga Springs, New York
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2013

for the budget conscious, this is a SECRET FIND! less than a 10 minute walk to the main train and vaporetto station, in itself is a bonus. so near campo santa margherita which is as near as you can get to REAL VENICE LIFE as you mingle with the locals! one of the best hot chocolates i have ever had... More

Was this review helpful? Yes 1
Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, Thank you so much for the nice review you shared with the readers of Tripadvisor and with us. We are really glad to hear how was enjoyable and pleasant your experience at Hotel Basilea, discovering typical venetian places and taking delight from our breakfast: Ada was very flattered by your words of appreciation for her always smiling service,... More

Billericay, United Kingdom
1 review
3 of 5 stars Reviewed October 3, 2013

Excellent location -close to waterbus and station. Our room was clean had air condition, the king-size bed with clean, nice white linen sheets was comfortable. The bathroom was also very clean. There was Plenty to eat at breakfast.... with lovely fresh hot tea served in a teapot..... All The Staff at hotel Basilea were extremely pleasant, sociable and happy to... More

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Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, We have been so happy and grateful to receive your attentive review, accompanied with useful advises that will surely allow us to improve our hotel service. You saw that a review doesn't accurately reflect the real aspect of a place: you enjoyed what you got, and you booked exactly what you sought; other guests, unfortunately, making a reservation... More

Ottawa, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

I found this gem hotel in Venice in a crazy (fully booked almost everywhere) Saturday night. I was lucky; the bed is so comfy, the interior is different..kind of Victorian, the location is the best and the service above all is great and the people at the reception are very polite compared to many other places in Venice. Highly Recommended... More

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Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, Thank you so much for a really nice review you shared on TripAdvisor. The description you do about the hotel interior and the pleasant behaviour of our staff members infinitely flatters us, and your recommendation testifies the true satisfaction you have tried at our Hotel Basilea (and, if i remember correctly, you were in the room 135). Hoping... More

Uusikaarlepyy, Finland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 18, 2013

I am satisfied about more or less everything! My expectations before my trip was neutral. I read so many negative reactions in forehand I really could not expect to be true... -The Hotel was for me: Nice and cosy with a "retro-feeling" -The location was excellent for my my visite: Close to bus-stop and the railway station with all the... More

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Was this review helpful? Yes
Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, Thank you for sharing your sincere review with all the readers of TripAdvisor and with us, reading gladly your appreciation for the hotel. On the whole, You have listed many of our qualities: the particular and quiet atmosphere of the building, the excellent and convenient location, the pleasant and gentle attitude of our staff members, the careful cleanness... More

1 review
1 of 5 stars Reviewed September 9, 2013

My europe trip is from London, Paris, Milan, Venice, Florence, Pisa, Rome with my girlfriend. I booked all the hotels in different cities and this is the worst. 1) I booked for queen bed and I got two beds with separate showers. 2) Noisy: Walls are thin and can hear other people whispering in next rooms. We cannot sleep because... More

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Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Client, It's with a great disappointment that we read this kind of review full of sourness and of yours mistakes too. First of all, it's clear that you are not able to book a hotel (the next time, ask for help to a travel agency): you booked (differently than what you say) a twin room with shared bathroom, therefore... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed August 9, 2013

We were excited about arriving in Venice and our stay in Albergo Basilea, but unfortunately we would not recommend this hotel to anyone after our two night experience. We arrived early in the morning and although we didn't expect our room to be ready, the man on the desk appeared annoyed by our arrival and that it was hassle to... More

Was this review helpful? Yes
Basilea5, Direttore at Hotel Basilea, responded to this review

Dear Guest, We read with a great disappointment and displeasure your review on our hotel. First, allow us to excuse the attitude of our staff: we are not usual, if you would read other reviews too, to have a similar behaviour with the customers. But, likewise, we want to send you a little note: remember, please, that we are human... More

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Additional Information about Hotel Basilea

Also Known As:
Basilea Hotel Venice
Address: Santa Croce - Rio Marin 817, 30135 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Free Breakfast
Hotel Style:
Ranked #293 of 381 hotels in Venice
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Basilea 3*
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