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Hotel Basilea

Santa Croce - Rio Marin 817, 30135 Venice, Italy
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Hotel Basilea
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220 reviews from our community

Traveler rating
    19
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    64
    28
    49
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28
122
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wolverhampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

From our arrival we noticed the booking area cluttered, not a problem we were only sleeping in our room. The staff are good and very helpful and always pleasant, the room no complaints it was clean and comfortable and the bed also.. The main complaint was the breakfast basically it was a coffee and a cake. Overall good hotel and... More 

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Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed Here for 3 nights. Was greeted by lovely staff who were extremely helpful. The room was basic but we didn't really need much. There was a bed, wardrobe, dresser and TV (which didn't work). Only one plug socket which was high up on the wall and the hairdryer was poor. Having said that the shower was really good and... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Good place near station. At the arrive the receptionist inquired on my life and on my girlfriend with identity cards. The room is small without decent lights and bathroom. Furthermore shower's water was cold very cold as we weren't able to have at the evening and the next morning. The breakfast was not good without brioches and freezed bread. Whatelse?!... More 

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Travelers are raving about these Venice hotels

Ljubljana, Slovenia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good location, friendly staff. Would recommend for one night stay. Train station is a short distance so you really don't have to lurk around the labyrinth of Venice. Nice bar with young people having fun on c. larga da Bari :). Perfect for exploring the city.

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Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

Hotel was very central within easy walk to both railway,buses & water buses. Hotel is sited on the bank of the Rio Marin Canal and we were lucky enough to have a canal view. Room was basic but both comfortable and in a quiet location. Reasonably priced restaurants within a short distance would recommend "Ostaria at Vecio Pozzo". Breakfast was... More 

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2015

I stayed here with a field-trip group from my university. I have to say very friendly and nice staff, especially Marco. You get what you pay for, which for me was good value for money. Do not forget that Venice is ridiculous expensive so I thought the hotel was great value for money. Also, close to railway station, walking distance... More 

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Oxford, United Kingdom
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed November 8, 2014

We had three single beds crammed into a room clearly only big enough for one. The beds were separated by a couple of centimetres and blocked the door. I'm skinny so I could get through the door but other people could not. The fire alarm came pre-smashed, the bathrooms had mould and peeling paint and the breakfast was inedible. Great... More 

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Basilea5, Direttore at Hotel Basilea, responded to this review

We read with much displeasure your review, and would like to explain what was the actual situation. You stayed at our hotel with a school group, and your class booked multiple rooms for all the students, some of which can accomodate up to five people. You should know that in Venice there's a standard size for every kind of room:... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 4, 2014

We stayed as teachers with a large school group and while some of the students' rooms had modern bathrooms, my colleague and I were given a room which had a bath with a detachable shower head (ie: you'd have to sit in the bath and squirt yourself) and the bathroom window was held together with masking tape (see picture). Other... More 

Was this review helpful? Yes 1
Basilea5, Direttore at Hotel Basilea, responded to this review

We were very puzzled after reading your review because, in many parts, it's simply incomprehensible. At first, you have been assigned a room with bathtub, where effectively was just been broken a window: while waiting the arrival of the carpenter, in this manner we repaired, at the moment, the damage. However, after your complaints, you were moved to another room,... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2014

We stayed for 2 nights. The hotel is located within walking distance of the train station which is convenient for check-in. The room is of decent size and clean. The toilets where clean however it had a very strong piercing chemical smell which my husband and I really couldn't stand. Only on the second day the receptionist on duty there... More 

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Wales, United Kingdom
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 13, 2014

From check in to check out this hotel is a disappointment, it is like stepping back in time but not in a fun way, old fashioned shouldnt mean 1970s standards, the bed was old not an antique, the tv was so old fashioned and tiny we didnt even attempt to switch it on (and anyway they told us it was... More 

Was this review helpful? Yes 1
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Staying in Santa Croce

Neighborhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighborhood identity.
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