Very badly run unprofessional hotel. Some rooms had no heating. Some rooms have a bidet beside the beds! Broken toilet seats, no shower curtains, an electricity socket hanging off the wall directly above the sink................... when staff were consulted they didn't see these as a big problem and were reluctant to help. They were rude and told blatent lies. One... more

The decision of visiting venice was kind of sudden and when looking for a hotel we could not be too picky... it was a weekend at the begining of October. So we found this hotel on the internet and it seemed nice plus the price was almost reasonable. It was a really nice surpise, the hotel is central and close... more

As crisis has reduced financial resources, I was looking for a cheaper stay in Venice Island (excluding Mestre or other islands). In general this was a pretty good option; I paid 50 EUR per night, but the breakfast price had to be added later, so it made 58 EUR per night (4 nights in total). The room was small and... more

Great breakfast, right on a canal, lots of rooms so shouldn't usually be booked up. The rooms with no bathroom still have a shower and sink. Friendly staff. more

We only stayed there one night, but if we could stay longer, we certainly would. The room was huge, with windows all around the walls. We had a great view of the city and the canals. The breakfast was amazing and the staff very friendly. It is in a very calm and central location near San Marco square. more

This was a aweful hotel I couldn't wait to leave. The bed was so uncomfortable like they have had it for the last 80 years or so. Even though I was exhausted I still couldn't sleep because the bed was so uncomfortable. One of the days we were there it rained. It was a really bad downfall. The hotel actually... more

The location of this hotel was fine, but as a solo traveller that felt they could put me into a shoe box. The bathroom was dirty, with other peoples hair on the floor and walls. The shower was over the handbasin and toilet, so had to remove the toilet paper from the room/closet before showering. The bed was hard with... more

We Stayed 4 nights in this Hotel, we checked in as normal but we were asked to wait until a staff member brought us to our room which we found out was next door in a different hotel called the Messner staying in the annex!!! After saying no thanks we want the hotel we booked we got a room on... more

Claudia and Luisa were facinating, they shuld be working for a 5 star hotel they are the perfect model for customer service that all hotels around the world should follow. the hotel is very well located and it's beautiful the food next door it's ok and very slow service. take the alilaguna boat 13 bucks just look them up for... more