The staff was unfriendly...perhaps because they don't speak good English?! On our arrival it was early for check in, the receptionist left our luggage in the tiny lobby where everyone could have access and told us to come back...They didn't finish with our documents till the night and failed to tell us that the €3 tax is per day, not... More

When i first arrived in venice the very first time,the hotel was around 15-20 minutes walk from the train station.When i arrived at the hotel,the recepionist said to me that my check in time is at 13:00 pm and it`s only 11:00 am.Then she said,she wanted my passport so i gave it to her,then she said for my luggage to... More

Not a 3 star hotel, as it claims. No elevator, our AC didn't work, rooms were beat. However, it was a roof over our heads for our one night in Venice. The location was convenient. There was a very popular juice bar that was open to the wee hours - that could be a plus or minus depending on your... More

Get ready for a big walk from the train station. Location was easy to find, when using the TripAdvisor smart phone app. The staff was kind of snobby to be honest. The room was really SMALL. The bathroom was nice, and shower was huge, and had great water pressure. Despite some of the nasty reviews...it was a decent stay. A... More

I couldn't spend a week here but for the one night it was ok. Our room overlooked a small canal and the hotel is in a good location. Half of our party was in one part of the hotel and we in another. The others had issues with AC not working and basic amenities missing. Or room was small (but... More

Stuff was still in the toilet, there was a used bar of soap on the soap dish, the plastic cups were rinsed out and rewrapped, trash was still in the trash can, a used bottle of water was sitting on our desk next to the tip for the maid, and the sheets were all wrinkled and had hair in them.... More

This hotel was in a good location, 15 mins walk from bus/train station. The staff were very pleasant and the hotel was very clean. Our room was great but could have done with tea/coffee making facilities. Breakfast was good, the usual continental style with plenty of choice in it's own breakfast come restaurant, where the pizza was good too. Location... More

The Staff didnt know which room to put us in, we got a room that was quite basic, poor air conditioning, no tea and coffee facillities. The shower looked as it needed a good clean and was quite small. Breakfast meant for the guests but was shared by dozens of pigeons, it was left to the guests to shoo them... More

This is the worst hotel I have ever stayed at! Don't ever stay here. The staff is shady and dishonest. Before I arrived, the hotel emailed me a quote of 50 euro a night. When I checked out they said the rate as 150 euro a night! I have never had a hotel pull this kind of crap. In the... More