Staff left a lot to be desired. Rooms were adequate: clean but VERY small especially for a family w/ 2 young teens. We actually had to get 2 rooms to accomodate us. Taxis are Very pricey from hotel. If traveling on a budget with kids it is a good option - as affordable options which accomodate families are a bit... more

A very clean property, but a bit stark and lots of wear and tear.The downer here is the attitude of the staff throughout. Very curt and dismissive and not at all helpful for any guidance. Breakfast @ 11.00eur/pp is over the top for a luke warm buffet. The Shell tation across the street is better. The dining room for dinner... more

We stayed for 4 nights at the hotels. The rooms are standard quite large for Italy & the bathrooms are spacious. No complaints about housekeeping. There is only one restaurant where you have breakfast which is not really lavish typical american with few coldcuts, fruit, cereal etc. The staff isnt exactly friendly & have an attitude with non Italians. would... more

Stayed here for three nights as part of a tour group. The rooms were large, modern and well appointed as was the rest of the hotel. However, the bar was hardly ever staffed and you had to go looking for someone to help you. One night, upon seeing the barman in the reception, my husband told him that he had... more

My wife and I stayed here for 2 nights in Sept 2009. It was a great stay and I would recommend everyone to stay in this hotel. My reasons are as follows: 1. the main city of Venice does not have any taxis or buses or even cars. All public transportation ends at the main bus/ train station and you... more

Convenient to public transportation to commute to/from Venice, the Holiday Inn has clean, spacious and modern rooms. We only stayed one night after a 12 day cruise. We were disappointed that the hotel's shuttle bus was booked from 9am (when we arrived) to the mid-afternoon. We couldn't wait 6 hours or we would have lost most of our tour time.... more

I stayed there in early September. When I ask "when is the first bus to the train station," the staff member told me the bus next time. I repeated my question and he got extremely impatient. He finally said I should add "in the morning" in my sentence and claimed that all the miscommunication is due to my fault. I... more

Am I in Paris or Italy? Not unfamiliar with service in Italy, my family lived here for 4 years...this was very uncharacteristic. I've never been to a hotel where people are ruder. The receptionist and the waitstaff go out of there way to be unpolite. Ive never bothered to write a review before, but the service was so offputting that... more

Clean, bright, friendly ( apart from shuttle bus driver - but he got us to and from Venice in quick time). Brilliant buffet breakfast. Hotel is 15 mins from main Venice bus station by road but we used the hotel shuttle bus service which cost 7 euros each per round trip. Advisable to book this the night before. more