We booked a 'superior double' for our anniversary stay in Venice. There was nothing superior about our room or stay whatsoever. If that was the size of a 'superior' double room then I dread to think how small the standard double is. The room was small, unorganised and dirty, the staff were rude, utterly unhelpful and the food....lets just say...
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We are surprise for this matter since Boscolo Hotels always ensures high quality services. In this specific situation, I can assure you that it is a one time incident. The high quality of our service and 100% Guest satisfaction of our clients is the prior aim of the entire staff of Boscolo Hotels.
At last we are sorry about the...