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All 382 Venice hotels

Santa Chiara Hotel

3.0 of 5 Hotel   |   548 Santa Croce, 30125 Venice, Italy (San Croce)
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Ranked #196 of 382 hotels in Venice
A recent review
5 of 5 stars reviewed 2 days ago
sandyh7 Boston, Massachusetts
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486 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location for taking a cruise. No steps to lug luggage over! Close to train station, bus station and water transportation. Staff was excellent and rooms were good. Highly recommend this hotel!

Was this review helpful? Yes
Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our cruise ship returned to Venice Aug. 17, 2014, and we stayed that night at the Santa Chiara Hotel. The hotel contacted a taxi/van service for the 6 of us (grandparents, a mom and dad, and two children) to meet us at the cruise terminal and transport us to the hotel. The location was great: away from the huge crowds... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lorenzo at the front desk was awesome based upon his service and the location of the hotel I would recommend this place. The rooms were clean, but hot (we were here in August). It held our family of four well. Breakfast in the mornings were great. Being next to the bus stop and the train station was perfect for boarding... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review! I'm happy you enjoyed your stay with us, and I'm happy you appreciate the location! I look forward to welcome you again here in Venice, have a great day! Roberto More

Orlando, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel was recommended to us by both my sister and parents who have stayed here on two separate visits to Venice at the end of cruises. It is the closest hotel to both the cruise port and to the bus depot. It is an easy walk from the cruise port and a great jumping off point for visiting Venice.... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day! roberto More

Gold Coast, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to trip advisor readers' comments, we decided to stay at this grand old hotel from 10th to 12th of July 2014 prior to our Mediterranean cruise from Venice. It was an excellent choice - . Our room was on the 3rd floor, quad sharing, canal view including breakfast. It was exactly what the readers' commented, the hotel is easily... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for this very nice review! I'm happy you enjoyed your stay with us, and I'm happy you appreciate the convenience of the location and our rates as well! I look forward to welcome you again here in Venice, have a great day! Roberto More

Bradford, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfectly situated just steps from Piazzale Roma meaning you can just jump on the airport bus & even better if taking a cruise you can merely walk across the square to the people mover to get to the cruise port. This saves a lot of money on taxi fares. The location means you can always find your way back when... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for you very nice review. I'm happy you enjoyed your stay with us! The wi-fi is available only in the common areas at the ground floor. In the last few days we had few trouble with the connection, they are doing road maintenance in the square and sometimes they turn off the lines. I'm sorry for that,... More

Rancho Cucamonga, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there August 1st and 2nd after a cruise and we were very very happy. I booked directly with the hotel and got exactly the room we paid for, which was a tripple canal view. Expensive by American Standards but not overly so for Venice. They even offered us a larger room when we got there but said the... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Thanks to you for this very nice review! I'm happy you enjoyed your stay with us, and I'm happy you liked the room and the view. As you wrote we are upgrading the whole building. The new part should be ready by the end of the year, we will have bigger rooms and bathrooms. I look forward to welcome you... More

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed on night before leaving on cruise. Easy access from airport. Take the express bus to Piazza Roma....only 6 euros per person , room for luggage underneath. Hotel is short walk from bus stop. Located directly on Grand Canal. Our room overlooked Grand Canal and was large, quiet and clean. Water bus stop is next to hotel so extremely... More

Was this review helpful? Yes 3
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your stay with us! I agree with you regarding people mover, if you have a lot of bags a taxi is the best choice. But if you travel "light" people mover is way cheaper and can work! I look forward to welcome you again here in Venice, have... More

Rochester, Minnesota
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location near train and vaporetti terminals. Our room overlooked the Grand Canal, but was very quiet. Large room for an older hotel. Shower door leaked and there was little counter space, no place for suitcases. Breakfast area was nice but too small and understaffed for the morning rush - only cold buffet. Staff were pleasant and helpful. If walking... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us! I'm sorry for the confusion at the breakfast, in the last couple of days we had few troubles to solve. I hope it didn't ruin your stay with us! I look forward to welcome you again here in Venice, have a great day! Roberto More

Leeds, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one nights at the Santa Chiara prior to board a cruise. When we checked in, we were moved to the annex as opposed to the main building. The view was poor, but we were only there one night. Room was good size but very dim with many bulbs missing from the lamps. Wifi is only available in the... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us! I'm sorry for the bulb, it has been a mistake from the maintenance department. Please accept my apologize for that. I look forward to welcome you again here in Venice. Have a great day! Roberto More

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Additional Information about Santa Chiara Hotel

Address: 548 Santa Croce, 30125 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Croce
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Santa Chiara Hotel 3*
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Also Known As:
Hotel Santa Chiara
Santa Chiara Venice

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Situated in an ancient and more than 500 years old palace facing the Grand Canal, is the only hotel in Venice which offers a private parking. The rooms are furnished in Venetian style, many overlooks the Grand Canal or the water, porterage service and breakfast are included in the rate. It has a dependence 150 meters from the main building (wheelchair friendly!). It has the International Quality Trademark ISO 9001. **Small pets allowed, handicap accessible, room service available.** ... more   less 
Number of rooms
40

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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