We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Chiara Hotel

3.0 of 5
548 Santa Croce, 30125 Venice, Italy
Hotel website
Hotel amenities
Special Offer
Package Deal
Santa Chiara Hotel
Ranked #186 of 389 hotels in Venice
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

390 reviews from our community

Traveler rating
    110
    153
    72
    32
    23
See reviews for
Families
97
 
Couples
146
 
Solo
23
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bournemouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

The bus & train stations in Venice are only a few hundred metres apart and this hotel is between them. This means it is ideally situated for anyone travelling by public transport. Lugging cases over cobbled streets and steep bridges & steps is not easy in Venice, so spotting this place immediately on alighting from the bus was a cause... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review
May 20, 2013

Buongiorno! Thank you for your very nice review! I'm happy you enjoyed your stay and I hope to have the chance to welcome you again soon here in Venice. Warmest regards, Roberto More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2013 NEW

Stayed 3 nights at the Santa Chiara Hotel in Venice. got the bus from Marco Polo airport, 6 euros. Stepped off the bus and the Hotel was yards away. Although some construction work was taking place at one side of the hotel this did not cause a problem. work didnt start until 8.00am and the noise did not disturb us.... More

Was this review helpful? Yes 3
See 4 more reviews by IsabellaHM42 for Venice
Robertino3, Manager at Santa Chiara Hotel, responded to this review
May 17, 2013

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your stay with us and I look forward to welcome you soon again here in Venice. Have a great day! Roberto More

Ballina, Australia
1 review
5 of 5 stars Reviewed April 28, 2013

We stayed in this hotel overnight on 13 October 2012. Caught a bus from the airport to the Piazzale Roma and the hotel was approximately 100 metres from the bus stop. We had travelled some 25 hours from Australia and the Reception staff were efficient (was around 10.00 pm at night). Our standard room was great along with the breakfast... More

Was this review helpful? Yes
Robertino3, Manager at Santa Chiara Hotel, responded to this review
May 2, 2013

Bungiorno! Thank you for your very kind review. I'm happy you enjoyed your stay, even if short! MAybe next time it will be longer!!! :o) Have a great day, Roberto More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 24, 2013

Its not a good hotel..PERIOD. for starters there was cinstruction going on when we stayed there. you can imagine the disturbance with the jacksrew and the drilling. We stayed in the 4th floor and we could see men working right in front of us.Believe it or not we were feasted upon by bed bugs at night!!! the reception staff are... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review
April 26, 2013

Dear Katie, I'm sorry that you didn't enjoy your stay with us. But things are not exactly as you are writing. Sure we are doing an extension, it's more than a year that we are working and it's not a secret at all. We don't do any noise before 9.30 - 10.00 am in the morning and we stop everything... More

Essex
1 review
5 of 5 stars Reviewed April 24, 2013

You couldn't ask for a better location transport wise.It is right by the Grand Canal if you decide to travel by water taxi from the airport,and the bus station is also yards away.This old hotel itself is very pleasant and comfortable and the staff helpful.It may come across a little tired looking but that adds to the character because of... More

Was this review helpful? Yes
Robertino3, Manager at Santa Chiara Hotel, responded to this review
April 26, 2013

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us and I look forward to welcome you again here. Have a nice day! Roberto More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 22, 2013

stayed there for 2 nights on 29 and 30th March,2013 with family.On arrival,we were shifted to another building about 300 metres away from main hotel.When we booked ,we booked for Hotel Santa Chiara,not for another hotel. When I asked the reception,why we were shifted to another property and whether there was any way he could accommodate us in the main... More

Was this review helpful? Yes
Robertino3, Manager at Santa Chiara Hotel, responded to this review
April 23, 2013

Buongiorno! It's clearly wrote everywhere that when you book a standard double you can be either in the main building or in the annex. So no surprise for our guests!!! You booked a standard room, that's why you were in the annex. The reason of the extra charge was not for the location of the room itself (main building vs... More

California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 2, 2013

Had a great stay in Venice and stayed 3 days at Hotel Santa Chiara. The hotel staff was great, amazing spread for the complimentary breakfast.....eggs, yogurt, various kinds of fruit, juice, coffee, croissants, cereals.....too much to list....it was all very good. The room overlooking the Grand Canal was amazing. Great view, very comfortable, beds, chairs, love seat....it was all good.... More

Was this review helpful? Yes 2
Robertino3, Manager at Santa Chiara Hotel, responded to this review
April 3, 2013

Buongiorno! I'm happy you enjoyed your stay here with us and I hope to welcome you soon again here. But I'm sorry you didn't like your meal at F30 restaurant! That's very strange as, as you said, we have many guests going there and everybody is always very happy. We never choose what to suggest based on friendship or similar,... More

Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 1, 2013

We stayed two nights at the Santa Chiara pre cruise. This was my first trip to Venice and I was just guessing at a location based on internet research. I hit a home run. We rode the bus from the airport and were dropped at Piazza Roma, which is just across the street and very convenient. Handling luggage and the... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review
April 3, 2013

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us and I hope you enjoyed your cruise too. We all look forward to welcome you soon again here in Venice, have a great day! Roberto More

Ashton,MD
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2013

Arrived by train from Florence, so the quick walk over the Calatrava Bridge was appreciated. Vaporetto stop right next to the hotel provided easy access to all parts of Venice, plus Murano, Burano and Lido. Friendly staff welcomed us. Very nice, large rooms. A pleasure to be able to look out over the canals. Breakfast was good, with plenty of... More

Was this review helpful? Yes 2
Robertino3, Manager at Santa Chiara Hotel, responded to this review
March 19, 2013

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us and I look forward to welcome you again soon here in Venice. Have a nice day! Roberto More

Delphi, Greece
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2013

We arrived by ship and it cost us just 1 euro on the people mover. The mariner offers free transportation to the people mover from the port. The room was wonderful, however, we were placed in the Annex because of the expansion taking place. the Annex is in a bank building, with it's entrance in a side alley. Very disappointing... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review
March 11, 2013

Buongiorno! I'm sorry but you are wrong. It's clearly wrote everywhere, also here, that when you book a standard double you can be either in the main building or in the annex. If you want a room overlooking the Grand Canal you need to book a superior double. I'm sorry that you missed this information, probably you didn't book directly... More

BEST WESTERN Hotel Olimpia
Great value on a similar hotel
Venice, City of Venice
4.5 of 5 stars 661 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Venice
Trendy
AD Place Venice
AD Place Venice 4.5 of 5 stars 467 reviews
Family-friendly
Hotel Al Ponte Mocenigo
Hotel Al Ponte Mocenigo 5.0 of 5 stars 1,525 reviews
Romantic
Papadopoli Venice - MGallery Collection
Papadopoli Venice - MGallery Col... 4.5 of 5 stars 854 reviews
Luxury
Hotel Carlton on the Grand Canal
Hotel Carlton on the Grand Canal 4.0 of 5 stars 1,153 reviews
Show Prices ABS:HotelCheckRates-d1426422?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d558796?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d202684?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d228961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Venice hotels
Arlecchino Hotel 4.0 of 5 stars 378 reviews BEST WESTERN Hotel Olimpia 4.5 of 5 stars 661 reviews Gardena Hotel 4.0 of 5 stars 124 reviews Ca' Doge 4.0 of 5 stars 67 reviews
Show Prices ABS:HotelCheckRates-d202687?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d228969?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d202692?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d573620?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 389 hotels in Venice, ranked by popularity

Been to Santa Chiara Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Grand canal(34)
  • Train station(17)
  • Friendly and helpful(9)
  • Water bus(7)
  • Great location(7)
  • Very clean(5)
  • Very good(5)
  • Would definitely stay(5)
  • Piazza Roma(5)
  • Marco Polo airport(5)

Additional Information about Santa Chiara Hotel

Address: 548 Santa Croce, 30125 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar/Lounge Business Center Free Breakfast Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#165 Romantic Hotels in Venice
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Situated in an ancient and more than 500 years old palace facing the Grand Canal, is the only hotel in Venice which offers a private parking. The rooms are furnished in Venetian style, many overlooks the Grand Canal or the water, porterage service and breakfast are included in the rate. It has a dependence 150 meters from the main building (wheelchair friendly!). It has the International Quality Trademark ISO 9001. **Small pets allowed, handicap accessible, room service available.** ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, EasyToBook, Otel, Venere, Tingo and Travelocity so you can book your Santa Chiara Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Santa Chiara
Santa Chiara Venice

Owners: What's your side of the story?

If you own or manage Santa Chiara Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Santa Chiara Hotel
Enter dates & see best prices* (from our partners)
Show Prices