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Santa Chiara Hotel

3.0 of 5
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548 Santa Croce, 30125 Venice, Italy
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1 room 1 guest
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614 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We originally booked another hotel that let us down and was lucky enough to have the staff at Santa Chiara accommodate us. Our room had a double canal view which was amazing and hotel central to most areas in venice. 30 second walk to the water bus terminal in P.Roma. a little pricey but worth it if you want to... More 

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Brisbane, Australia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in a very old building right at the Roma end of the Grand Canal. This is the other end to St Marks and The Rialto which are about a 30 minutes stroll away through the intriguing laneway and bridges. The room was comfortable, but smallish especially the bathroom. It's a great location about a ten minute walk... More 

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Dunedin, New Zealand
1 review
2 of 5 stars Reviewed 1 week ago

After our stay, we realized we had accidently booked two rooms. One was paid via travel agent and the other was a personal booking through Expedia. Went back to see front desk. Said we hadn't cancelled one room so we had to pay for the second room. I asked "why were we not told we had a second room when... More 

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Dear Sir / Madame, I'm sorry but you are wrong. you have not been charged twice and we don't have two reservations under your name. We only have one reservation made through expedia, and you paid for that one only. I don't know if maybe your travel agent charged you for something else. Or what happened. But we didn't charge... More 

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Dubai, Dubai, United Arab Emirates
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel gives you an easy access to the train station, the vaporatto (Water Public Transportation) for visiting Venice, Murrano or Burano. A walking distance from the old city of Venice with all the visiting places, shopping area, if on the 4th floor in the suite, you will love the terrace view of the room with the... More 

Was this review helpful? Yes 2
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for this very nice review! I'm happy you enjoyed your stay with us and the great view you can enjoy from the terrace of the room #401. Soon we will have another terrace available for all our guest on the roof of the new building!!! We should be able to open the new part in few... More 

Madison, Wisconsin
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was in a great location. Right on the canal & close to the piazza de Roma & people mover & bus line & not far from the train station. The room was decent. My only issue was the limited hot water in the shower. It had a good continental breakfast. A no. Of restaurants in the area. The... More 

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Robertino3, Manager at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review. I'm happy you enjoyed your stay with us! I hope to welcome you again here in Venice, maybe in the new part of the hotel (it will be ready in few weeks). Have a great day! Roberto More 

Cusco
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Gloomy because we were in the third floor and it was very dark and ancient. The first room given, had a foul smell, but thankfully I was given another one. Again showers are very tight. Good location to airport and metro.

Was this review helpful? Yes
Robertino3, Manager at Santa Chiara Hotel, responded to this review

BUongiorno! Thank you for your review. I'm sorry you found your room gloomy. The furniture of the hotel is very traditional, also we have original beams, carpets and moquette on the floors, murano chandelier, silk on the walls. This is a very venetian style and yes there's not as much light as in a modern hotel. But this is not... More 

Glasgow
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived in style close to the hotel on a water taxi from Marco Polo. We too were put in the annex, but ended up more than happy. The annex has the appearance of luxury apartments and I suspect the rooms are bigger than those in the hotel. Good air con! Breakfast was a 2 minute stroll back to the hotel... More 

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review. I'm happy you enjoyed your stay with us! I look forward to welcome you again here in Venice, have a great day! Roberto More 

Manila, Philippines
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff was very accommodating and helpful. The location is excellent, very close to the train station and the cruise ships. The daily buffet breakfast was very good and had many things to choose from. Most of the hotels are in older buildings but our room had a good air con, very clean rooms and always clean towels everyday,... More 

Was this review helpful? Yes
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for the very nice review, I'm happy you enjoyed your stay with us! I look forward to welcome you again here in Venice, have a great day! Roberto More 

New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 27, 2015

Good location, but in the process of being re-modeled currently (heavily re-modeled) Bell boys were extremely hard working and helpful, but front desk clerk rude and deceitful (for whichever reason) Our room ended up being in the annex (sub-leased apartments?) "900 meters" away where there is no front desk, lobby attendant, staff present day or night. We were not advised... More 

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Dear Friend, When you book a standard room you can be either in the main building or in the annex. It has been wrote everywhere, also here. The view in on the private courtyard. So no secrets about this point!!! I would be super happy to have the annex 900 meters from the main building. It would mean that it's... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2015

I recommend this hotel for its convenience and location . Car rentals , train , and taxis are close by . Very clean , and safe . Also very close to cafe , and convenience store if you need to do light grocery. Only issue I had was hot water ... not always available . Breakfast is included and actually... More 

Was this review helpful? Yes 2
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review! I'm sorry you had some troubles with the hot water, we will double check the system to avoid any other happening. Warmest regards, Roberto More 

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Staying in Santa Croce

Neighborhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighborhood identity.
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