We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 381 Venice hotels

Santa Chiara Hotel

3.0 of 5 Hotel   |   548 Santa Croce, 30125 Venice, Italy (San Croce)
Click for phone number
Hotel website
Hotel amenities
Special Offer
Package Deal
Santa Chiara Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Santa Chiara Hotel to your Saves list
68%
Ranked #195 of 381 Hotels in Venice
A recent review
5 of 5 stars reviewed 1 week ago
ACABThomas Boston area
Write a Review

519 reviews from our community

Traveler rating
    134
    206
    101
    46
    32
See reviews for
153
226
27
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (519)
  • Mar-May only
    (103)
  • Jun-Aug only
    (175)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (89)
All months
Boston area
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were leaving Venice on a cruise and picked this hotel mostly because of it's proximity to the cruise terminal, and of course the good reviews here. We took a water taxi from the airport, which dropped us off a short walk from the hotel. The hotel was very nice, we loved our room with a view of the Grand... More

Was this review helpful? Yes 3
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very nice review, I'm happy you enjoyed your stay with us! Please remember that from the airport you can get at Piazzale Roma (and the hotel) also by car taxi or bus. And both of them are WAY cheaper than a boat taxi. Piazzale Roma is the only driving point of Venice and we... More

Bloomington, Indiana
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I had stayed at the hotel a few years ago so I had familiarity with the property. It is a great location in Venice. I booked this time through Delta airlines. When my wife and I checked in the desk person appeared pre-occupied and somewhat frustrated. He called for the porter to take us and transport our luggage to our... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Sometimes is funny to see how different people have different opinion about the same things. The previous review said only nice things about the annex, and magically the distance of 50 meters they wrote become here 3 blocks. Anyway, we are not under renovation. The services are the same of your last visit (the annex is there since 1999).... More

Adelaide Hills, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We are family of 3, Jenny and I are 52yo and James is 12yo. At first we didn't know what we had got with the Santa Chiara and our room was 50m away from the main reception in some ordinary looking buildings undergoing renovation. But the siting was great and central. The room was the biggest we had in Europe... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review. Your room was in the annex, but we are not doing any renovation, maybe another building close to our? I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day! Roberto More

Guilford, Vermont
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel because it advertised that it had free on site parking and a 4 star restaurant. When we arrived we were directed to a public parking garage. We were told that they had not had parking for 3 years, yet the brochure sitting right on the desk boasted free on site parking. When I showed it to... More

Was this review helpful? Yes
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Dear Friend, I think you should read better the descriptions. We don't write ANYWHERE that we have a parking available on site. As you wrote, it's three years we don't have it anymore. As you can imagine, we would have MANY more complaints in 3 years if you was writing the true. But, luckily, this is not the case. We... More

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location fab , staff helpful offering me an umbrella one evening and map as ours got dropped ! Yes the place is old what do you expect it's Venice , people moaning about silly things, if you want luxury pay the price but for a 3 star comfortable stay I have no complaints would return couldn't fault it x

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review, I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day! Roberto More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in Venice for 2 nights in August 2014. We had booked a cab to take us to the hotel and they dropped us off near some stairs that led down to the hotel, which is situated right next to the water. Check-in was smooth and we were given a room in their annex which is... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very nice review and suggestion. I look forward to welcome you again here in Venice, have a great day! Roberto More

Las Vegas, Nevada
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel because the hotel's website made absolutely clear that this is the ONLY hotel in Venice with its own parking. I was coming in by car so I was thrilled. BUT, this was a lie. Even though the flyer next to receptionist also repeated the claim about parking, the receptionist told me that the hotel has not... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

NONE of what you wrote is true. First of all you are referring to hotels.com website, NOT our website. They control their descriptions, we don't have any right in changing them, sorry. Nowhere is wrote that the parking place is available. When it was you had to pay and it had to be reconfirmed by the hotel. You never asked... More

Warsaw, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Perfect location!!! Just in the Piazzale Roma. But the hotel is quite old and some small things do not work properly, like windows or shower..Staff seem to be lazy unfortunately...WIFI only in the lobby.

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your review. I'm sorry for the staff, we will fix the thing. I confirm that at the moment the wifi is available only in the lobby (and it's free of charge). Warmest regards, Roberto More

Whittier, California
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

When we got to Venice n pointed to the direction of the hotel we were hopeful, the big disappointment was when we got in the hotel to check in, they gathered our luggage and escorted us a block away to a building with no sign where the entrance was through an alley, we were stunned. Once we entered the building... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Dear Friend, we clearly write everywhere that the standard room can be either in the main building or in the annex. Please, READ THE DESCRIPTIONS!!!! It's wrote everywhere, also here. This is our policy since 1999. We have 12 rooms in the annex and we don't get 12 complaints everyday. Because the most of our guest read the description of... More

wrexham
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for couple of days before joining cruise ship. Ideal location for walking to ship. Hotel right on canal-close to shops restaurants water taxis. We walked to all main attractions, decor in hotel is the old fashioned Venetian look, all added to the stay to make it a lovely time. Would return there tomorrow.

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us, I look forward to welcome you again here in Venice! Have a great day, Roberto More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Santa Chiara Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santa Chiara Hotel

Address: 548 Santa Croce, 30125 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Croce
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Santa Chiara Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Orbitz, Otel, Hotel.de, getaroom.com, Odigeo, EasyToBook, TripOnline SA and Tingo so you can book your Santa Chiara Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Santa Chiara
Santa Chiara Venice

180 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (162)
Viewed
Hotel & grounds (46)
Viewed
Dining (8)
Viewed
Bathroom (12)
Viewed
Room/suite (26)
Viewed
View from room (17)
Viewed
Pool/beach area (1)
Viewed
1:55
Videos (1)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay