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All 381 Venice hotels

Santa Chiara Hotel

3.0 of 5 Hotel   |   548 Santa Croce, 30125 Venice, Italy (San Croce)
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69%
Ranked #202 of 381 hotels in Venice
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
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477 people have reviewed this hotel

Traveler rating
    129
    190
    87
    41
    30
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120
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from 3 nights at the Santa Chiara and it was great. As stated previously the location was excellent. If you are arriving by bus from the airport you can't miss the Hotel which is no more than 3 minute walk away which ment we were checked in and out exploring in minutes. The waterbus stop was 2 minutes... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day! Roberto More

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Really enjoyed our stay in Jan we was very lucky as weather was sunny and nearly warm.. ish!! Hotel simple but tidy , no WiFi but was nice to turn off for a few days and take in venices beauty, shower room clean altho abit dated altho I feel it adds to the charm of this very old hotel! Staff... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your stay and I look forward to welcome you again here. Have a great day! Roberto More

Fort smith
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

We recently spent 5 days in Venice and my husband chose Hotel Chiara after searching for hotels for 3 days. Admittedly, he searched for so long because I am picky about where I stay. There were so many options, and he chose this hotel because I wanted one highly rated, and this one also had good reviews. The location meant... More

Was this review helpful? Yes 4
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review, I'm happy you enjoyed your stay with us! I'm sorry for the noise, usually it's not like this. You stayed here during Carnival period, and in those days the whole Venice is more noisy because there are party everywhere in town! I look forward to welcome you again soon here in Venice,... More

Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 24, 2014

This is my amended review....I am amending it because in response to my initial review, the staff posted a reply that I was "lying" about the state of the breakfast buffet. I absolutely was not lying. The 4 of us saw ants in the breakfast sweet breads and we let the staff know. To us that was not a major... More

Was this review helpful? Yes 2
Robertino3, Manager at Santa Chiara Hotel, responded to this review

I'm sorry, but as I already wrote: THAT'S NOT POSSIBLE. If we had ants in the bread don't you think that we would have more complaints about this? You lied or you made a mistake, who knows? Fact is that we never had ants. Did you know that we cook our own bread in the morning? It comes in the... More

Christchurch, United Kingdom
Top Contributor
66 reviews 66 reviews
41 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed February 15, 2014

Just back from spending four nights at the Santa Chiara Hotel and must say that our room (105) was lovely and spacious, hotel staff all very friendly and helpful and breakfast buffett excellent. The location of the hotel is excellent for both buses and boats to all parts of Venice and the railway station should you wish to have a... More

Was this review helpful? Yes 7
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your wonderful review. I'm happy ou enjoyed your stay and I look forward to welcome you again here. Have a great day! Roberto More

Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 28, 2014

The staff at Santa Chiara regaled us with a cheery "Bonjorno" as we arrived and they were all cheerful and very helpful throughout our stay. The hotel is the first one you see as you get off the bus at Piazzale Roma so we could go straight to it very easily. We saw many other people struggling with suitcases trying... More

Was this review helpful? Yes 5
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us and I look forward to welcome you again soon here in Venice! Have a great day, Roberto More

Prague, Czech Republic
Top Contributor
130 reviews 130 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 14, 2014

We stayed here for 2 nights and It was a very pleasant stay. It is close to a water stop for the public transportation which will get you pretty much anywhere in Venice. The hotel was clean with a small bar at the front with views of the canal. The staff was very friendly and helpful with questions about transportation,... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day! Roberto More

Fort Mill, South Carolina
Reviewer
4 reviews 4 reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 13, 2014

If I have to choose only one positive aspect, I would choose the location. While other people waited in long lines for the vaporettos, we walked to the hotel. I suggest not to carry too much luggage as you still have to climb several steps over the bridge from the train station. It is an old building but cleanliness is... More

Was this review helpful? Yes 3
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for this very kind review. I'm happy you enjoyed your stay with us and I look forward to welcome you again soon here in Venice. Have a great day! Roberto More

Top Contributor
80 reviews 80 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 31, 2013

We returned to the Santa Chiara Hotel because of our first visit last year. This again was a pre cruise visit to Venice. This hotel is very convenient because of the location. It is across from the Piazza Roma where the airport shuttle bus drops off, meaning there are NO bridges to carry luggage over. It is also within a... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your stay with us (again!) and I look forward to welcome you here during your next visit! Warmest regards, Roberto More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 19, 2013

The Santa Chiara has a perfect location. Easy to get anywhere from the hotel. There service was good, but the hotel is a little shabby. Do not book the single room unless you are a very tiny person. The staff was nice enough to upgrade me at no charge when I complained about the size of the room.

Was this review helpful? Yes 3
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your review. I'm happy you appreciated the free upgrade. Our single are not small at all for italian (and Venetian!!!) standard, but I know that you are used to much different dimensione in the States!!! I look forward to welcome you again here in Venice, thank you and Merry Christmas!!! Roberto More

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Additional Information about Santa Chiara Hotel

Also Known As:
Hotel Santa Chiara
Santa Chiara Venice
Address: 548 Santa Croce, 30125 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Croce
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#163 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Santa Chiara Hotel 3*
Official Description (provided by the hotel):
Situated in an ancient and more than 500 years old palace facing the Grand Canal, is the only hotel in Venice which offers a private parking. The rooms are furnished in Venetian style, many overlooks the Grand Canal or the water, porterage service and breakfast are included in the rate. It has a dependence 150 meters from the main building (wheelchair friendly!). It has the International Quality Trademark ISO 9001. **Small pets allowed, handicap accessible, room service available.** ... more   less 
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