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All 380 Venice hotels

Santa Chiara Hotel

3.0 of 5 Hotel   |   548 Santa Croce, 30125 Venice, Italy (San Croce)
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Ranked #197 of 380 Hotels in Venice
A recent review
4 of 5 stars reviewed 4 days ago
deepshikan
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed in Venice for 2 nights in August 2014. We had booked a cab to take us to the hotel and they dropped us off near some stairs that led down to the hotel, which is situated right next to the water. Check-in was smooth and we were given a room in their annex which is... More

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Las Vegas, Nevada
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I booked this hotel because the hotel's website made absolutely clear that this is the ONLY hotel in Venice with its own parking. I was coming in by car so I was thrilled. BUT, this was a lie. Even though the flyer next to receptionist also repeated the claim about parking, the receptionist told me that the hotel has not... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

NONE of what you wrote is true. First of all you are referring to hotels.com website, NOT our website. They control their descriptions, we don't have any right in changing them, sorry. Nowhere is wrote that the parking place is available. When it was you had to pay and it had to be reconfirmed by the hotel. You never asked... More

Warsaw, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Perfect location!!! Just in the Piazzale Roma. But the hotel is quite old and some small things do not work properly, like windows or shower..Staff seem to be lazy unfortunately...WIFI only in the lobby.

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your review. I'm sorry for the staff, we will fix the thing. I confirm that at the moment the wifi is available only in the lobby (and it's free of charge). Warmest regards, Roberto More

Whittier, California
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

When we got to Venice n pointed to the direction of the hotel we were hopeful, the big disappointment was when we got in the hotel to check in, they gathered our luggage and escorted us a block away to a building with no sign where the entrance was through an alley, we were stunned. Once we entered the building... More

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Dear Friend, we clearly write everywhere that the standard room can be either in the main building or in the annex. Please, READ THE DESCRIPTIONS!!!! It's wrote everywhere, also here. This is our policy since 1999. We have 12 rooms in the annex and we don't get 12 complaints everyday. Because the most of our guest read the description of... More

wrexham
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for couple of days before joining cruise ship. Ideal location for walking to ship. Hotel right on canal-close to shops restaurants water taxis. We walked to all main attractions, decor in hotel is the old fashioned Venetian look, all added to the stay to make it a lovely time. Would return there tomorrow.

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us, I look forward to welcome you again here in Venice! Have a great day, Roberto More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Santa Chiara hotel is in a great location to reach the train station, bus lines, and water buses. The lobby was very clean and the room did its job. I was in a single room which was very small, but it did the job and was clean and fresh. Can't beat the location and price.

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for this very kind review, I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a nice day, Roberto More

Sydney, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the Santa Chiara Hotel as a pre-cuise stay. we thought location would be good and it was, it was the perfect location for us. There was a water taxi port almost next to the hotel as well as it being an easy walk with our luggage to get the people mover to get the cruise. Our room was... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us and I look forward to welcome you again here in Venice! Have a nice day, Roberto More

Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Santa Chiara is close to all trasportation hubs in Venice. Rooms were spacious in the annex were we stayed, but it is about a block from main hotel for breakfast and hotel desk. Room had many small things wrong. Facet handle in sink kept falling off, light cords were frayed on lamps beside bed, and sockets in wall were not... More

Was this review helpful? Yes 1
Robertino3, Manager at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review. I'm sorry for the broken things in the room, we will fix them right now. All the showers in the annex doesn't have a curtain. This is due to the italian law. all the bathroom there are disable friendly and per law you cannot use a curtain in a disable shower.... More

Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My family stayed here for 2 nights for a pre cruise stay . The location was very convenient for being dropped off by taxi , unlike rest of Venice, and for the monorail close by that takes you direct to cruise terminal. + Staff were friendly , room was large, view from top floor with roof terrace was fantastic, breakfast... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very kind review. I'm happy you enjoyed your stay with us, even with those little details you mentioned. I'm sorry we have not been able to fix the shower during your stay! I look forward to welcome you again here in Venice, have a great day! Roberto More

Torrance, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Was a little worried when fresh off the train, we were told we were in a room that was not even in the hotel. It was actually in what seemed like an assisted living residence behind a bank right near the Roma Vaporetto stop. Well luckily it was quite a nice room. Clean, out of the way and large. This... More

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review. I'm happy you enjoyed your room in the annex, even if you didn't know about it! If you take a look at our descriptions you will note that the Standard rooms can be either in the main building or in the annex. You can tell us a preference (if you have one)... More

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Additional Information about Santa Chiara Hotel

Address: 548 Santa Croce, 30125 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Croce
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Santa Chiara Hotel 3*
Number of rooms: 40
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Also Known As:
Hotel Santa Chiara
Santa Chiara Venice

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