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Santa Chiara Hotel

3.0 of 5
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548 Santa Croce, 30125 Venice, Italy
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Santa Chiara Hotel
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Ranked #212 of 384 Hotels in Venice
A recent review
3 of 5 stars reviewed 2 weeks ago
Kamilah L Norwalk, Connecticut
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572 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Norwalk, Connecticut
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I just got back from a 9 day trip to Italy with my best friend. We stayed at this hotel for 2 nights. The rooms feel more like a house then a hotel...hence, it's a different experience then your average hotel. Our view from our room was amazing! We had 3 big windows that opened all the way up. There... More 

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Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very nice review, I'm happy you enjoyed your stay with us. YEs there is a big bridge between us and the train station, if you have a lot of bags it can be tricky. But you don't need to pay a porter (which is expensive). My suggestion is to buy immediately the pass for... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 2, 2015

Santa Chiara Hotel is a well located hotel, a mere 5-minute walk away from Venezia St. Lucia Train station and next to the bus terminal. My period of stay was from 19th to 23rd December 2014. The hotel was undergoing renovations at the time of my visit. Check-in was smooth and pleasant though there wasn't staff at the reception when... More 

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice! Have a great day, Roberto More 

Virgil, Ontario
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 23, 2015

The hotel is conveniently located close to the parking garages if your traveling by car to historic Venice. Just a short walk across the street from the garage, no need for a water taxi or a porter to haul your luggage to the hotel. The room is dated and could use a complete refresh however the bed was quite comfortable.... More 

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice! Have a great day, Roberto More 

Leicester, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2015

we stayed during the end of carnival,didnt realise when we booked,that was well worth seeing.we got the number 5 bus from airport for 6euros,took about 30 mins to bus depot.you can see the hotel when you get off the bus,reception staff were friendly and helpful and check in was fast,lift to 3rd floor is tiny! room was lovely,a little small... More 

Was this review helpful? Yes 2
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thank you for your very nice review, I'm happy you enjoyed your stay with us! I'm sorry for the water pressure, we had a trouble but now everything is fixed. I look forward to welcome you again here in Venice, have a great day!!! Roberto More 

Lorient, France
Top Contributor
67 reviews 67 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 4, 2015 via mobile

I never choose, the university Ca'Foscari chooses for me, and this time they really treated me. The great advantage is that you can arrive by airport bus or car,and then be free to walk or take the water buses around Venice. The downstairs area is big and classy. The breakfast area has a great view into the Grand Canal, a... More 

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review. I'm happy you enjoyed your stay with us and I hope to have the chance to welcome you again here in Venice!!! Warmest regards, Roberto More 

West Palm Beach, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2015

Stayed here in October 2013. Hotel, service and staff was great. Room over looked the Grand Canal. Room was nice. Only things negative wwe that we had to go to the lobby to get wifi and no English tv channels. Other than definitely would stay here again. ps The window for travel date does not go back to 2013 so... More 

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Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your very kind review! Have a great day! Roberto More 

Lincs
Contributor
16 reviews 16 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

The hotel is situated near to the train station and is adjacent ie a few steps to the beginning of that end of the Grand Canal. Fantastic views from the reception and breakfast room. Vey tasty buffet breakfast, plentiful and a wide choice. Nice litte bar, and larger reception area. Reasonably large room for venice which was very pleasantly decorated... More 

Was this review helpful? Yes 4
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Buongiorno! Thanks a lot for your great review! I'm happy you enjoyed your stay with us and I hope to have the chance to welcome you again here in Venice. Have a great day! Roberto More 

Zagreb, Croatia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 4, 2014

The only complaint is that we were taken to a different building which is some 150 m from the main hotel building. This building is in some alley and looks like a modified hangar with steel beams across the room ceiling. This building is not advertised anywhere and we were surprised to end up there. The overall rating would be... More 

Was this review helpful? Yes 3
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

This is not correct, the title should be: "beware of the descriptions!". In fact the annex is advertised everywhere, in our website, here, through all our partners. And This is a fact, not an opinion. Just go and have a look , you will see that I'm telling the true. I'm sorry you were not aware of the annex, but... More 

Top Contributor
56 reviews 56 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 12, 2014

GREAT location....on the Grand Canal and adjacent to the bus terminal from the airport. Airport bus cost is just 6 euros per person. Included pretty good breakfast in dining room beside canal, with great view. Room not large, but generally adequate, EXCEPT that it had the NARROWIST toilet stall into which have ever been wedged. I have inluded a photo... More 

Was this review helpful? Yes 1
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

Absolutely, when you share a taxi it means that you have to share also the fare. That is strange, I will ask the taxi company and fix the issue. I'm sure that the concierge told the right thing to the driver. We don't get any commission on those services so there's no reason for us to charge more the guest.... More 

Perth, Western Australia
Top Contributor
80 reviews 80 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 7, 2014

This hotel has location, location, etc. Its right on the Grand Canal, next to the main bus AND Train Station and the Vaporetto bus stops. Based here you can get to the airport in but bus No 5 in 23 mins for 6E, catch a water bus to the St Marks Square or wander through Venice. Dozens of restaurants nearby... More 

Was this review helpful? Yes
Robertino3, Direttore at Santa Chiara Hotel, responded to this review

A pizza delivered by a gondolier will be super expensive!!! :o) Thanks a lot for the great review, I'm happy you enjoyed your stay with us! I look forward to welcome you again here, have a great day! Roberto More 

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Staying in Santa Croce

Neighborhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighborhood identity.

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