Hotel was top class. Had a Deluxe Double room. Could be picky and say was a bit small but how long do you actually spend in your room on holidays?!?!! not too often!!! Room was beautifally decorated and the murna glass chandiliers were stunning! Checked in at 9pm, to our name and baggage taken to our room - fab!!! Breakfast... more

Look out for Andrea Tognon at the main desk. If you ask him something more than once he can get quit testy. Just beware of him and ask to speak to someone else. Otherwise, our experience at the hotel was a good one. The rest of the staff was extremely hospitable and very friendly. The hotel was clean and our... more

We arrived here for a four night stay on November 4 following a week in Sorrento. Our flight from Naples left at 9.00am so we got to the hotel around 11.30am and our room was not ready. However, the staff quickly took our luggage and offered us comfortable seats in the warm reception area. This was very welcome as it... more

We stayed at The Carlton for 3 nights in late October. The staff was really nice and helpful. The room was clean and comfortable (except for the pillows- ask for a couple more when you check-in!) but I was disappointed that we were put next to the elevator and our room didn't have a view. For the price, I was... more

Stayed 2 nights here last month. The hotel is very easy to reach on foot from the Piazzale Roma (where the airport bus drops off) and it's not far to the vaporetto stops where you can get the tour down the Grand Canal on the no 1 service. The reception area is spacious and the staff were efficient and courteous... more

We stayed 4 days in this hotel.Located in the Grand Canal ,in front of the Ferrovia (train station), within walking distance of Piazzale Roma, before a cruise. There are nice restaurants and shops very near. Hospitality was friendly and helped us with suggestions more

We enjoyed our stay here. Being near the train station was a plus for us, as we just had to cross over one bridge (mind you a bridge with many stairs and no ramp). We didn't mind not being near the center of the action in San Marco Square - it was fun navigating through the narrow streets and bridges... more

I would recommend this hotel because it was very clean and had a nice breakfast in the morning. I wouldn't say its location was bad persay because there were restaurants close and pretty views to be had but it definitely is far from the main part of Venice, St. Mark's square. more

We chose this hotel b/c the website specifically says parking. After 30 minutes of driving in circles and 2 phone calls to the hotel we found it did not. The location is GREAT for sure, right on the grand canal across from the train station. Other than location, I'd say it is average at best. Our "triple" room was a... more