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Starhotels Splendid Venice

#55 of 384 Hotels in Venice
Certificate of Excellence
San Marco Mercerie, 760, 30124 Venice, Italy
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Starhotels Splendid Venice
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Starhotels Splendid Venice
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1,707 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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Isle of Wight, United Kingdom
Top Contributor
60 reviews 60 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here having booked a BA holiday. Hotel is in a superb location half way between St Mark's Square and the Rialto Bridge. The reception staff were very helpful. We had an "upgraded" room which was nice altho a bit noisy in the morning when the bottles are sorted out but at 7 am that's ok because we want... More 

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is perfectly located near St. Marks square and the grand canal. The hotel has a very attentive staff there to aid any need. The continental breakfast is a must. There is much food to select from, and the meal is complimentary! The restaurant offers in room dining, although a bit pricy, the meals are very tasty!

Was this review helpful? Yes
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Guest MARCOS V, Thank you for your kind comment about your recent stay at Starhotels Splendid Venice. I am glad to hear that your stay has been pleasant and I do hope to welcome you again in the next future. Warmest Regards Salvatore Pisani General Manager More 

london
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for our 7th wedding anniversary, our room was perfect, comfortable bed and spotlessly clean, our room was cleaned every day, the staff were very nice and helpful, breakfast was great with a really good selection, everything about this hotel is excellent.. Would definitely recommend it, especially for its location too. Lesley and Jason Wright

Was this review helpful? Yes
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Lesley and Jason Wright, I would like to thank you for leaving such a positive review on this website, and for choosing Starhotels Splendid Venice as a place to stay for your 7th wedding anniversary. Congratulations from our hotel. My team and I are glad to hear that your stay has been pleasant, and we will be looking forward... More 

Salisbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Excellent location, less than 2 mins walk from St Marks Sq. Staff were very helpful and nothing was too much trouble. Only downside was the room was quite small so would suggest an upgrade as they were bigger.

Was this review helpful? Yes 1
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Julia c, Thank you for taking your time and for reviewing Starhotels Splendid Venice. I am glad to read your positive feedback and I do hope you will have the chance to visit us again soon. Regards Salvatore Pisani General Manager More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband booked for us to go to Venice for my 30th birthday on 19th March 2015 for 4 nights and we stopped at the Hotel Splendid. What a great location a 2 minute walk from both St Marks Square, The Rialto Bridge and plenty of shops and restaurants nearby. The hotel was clean and tidy and hotel staff very... More 

Was this review helpful? Yes
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Guest fords59, Thank you very much for taking your time to leave you positive comment. I am honoured to hear that your husband has choose Starhotels Splendid Venice as a place to stay for your birrthday. I am sorry to hear that you found the room warm, also on tv in our rooms we do have different english channels... More 

london
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here in July 2014 and it was a surprise trip for me organised by my husband. The hotel was extremely easy to get to, and the front desk staff were extremely helpful. We had a canal view room booked which was lovely! The room had everything we needed and was extremely comfortable. The rooftop bar was open when... More 

Was this review helpful? Yes 1
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Guest amandeep84, Thank you so much for leaving such a positive comment about your stay of last year at Starhotels Splendid Venice. I am very happy to hear that your stay has been pleasant and that your have enjoyed our rooftop terrace. together with my team I do hope you will have the chance to visit us again this... More 

Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

The staff at the front desk were not friendly, welcoming or helpful. When we arrived they did not address us within a reasonable time. Someone was on the phone and another staff was on the computer and they basically ignored us. We were offered no help to our rooms. Upon arriving in our room, i found the room, although large,... More 

Was this review helpful? Yes 1
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Heidi B, I would like to thank you for taking your time to leave your comment about your recent stay at Starhotels Splendid Venice. I am extremely sorry to hear that your stay has not been up to your expectation. I would like to be contacted by you in order to better understand the situation. Please feel free to... More 

London
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 2 nights and it was such a lovely stay. The staff is very friendly and very helpful, always with a smile on their faces. Great breakfast, nice room, nice bathroom and great location. We will come back and definitely we will recommend. Thank you and congratulations!

Was this review helpful? Yes
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Anicel1, Thank you for taking your time to leave your comment on this website. We are glad to hear that your stay has been pleasant. We do hope to welcome you again at Starhotels Splendid Venice in the next future. Warmest Regards Salvatore Pisani General Manager More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is what I would describe as a nice chain hotel. It's nothing particularly flash but it does the trick. The rooms are clean and tidy, a good size and have the facilities that you need. The restaurant food that we had on 2 night was actually pretty nice too. The staff were very helpful. The location is excellent,... More 

Was this review helpful? Yes 1
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear Guest Ell695, Firstly I would like to thank you for reviewing Starhotels Splendid Venice and for choosing our hotel as a place to stay in Venice. I deeply appreciate your positive side of your comment and I am feeling truly sorry to hear that the experience with us was not up to your comfort. Unfortunately the activation of the... More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Pros: Beautiful hotel in a great central location with friendly and attentive staff. Rooms nice size and tastefully decorated. Cons: Room very warm with non-functioning air conditioning. Bed very hard and not good for a restful sleep,could be just not my personal preference though. Room was on 3rd floor at rear of hotel and from around 7am every morning it... More 

Was this review helpful? Yes
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review

Dear brum_guy, I would like to thank you for taking the time to write your comment about your recent stay at Starhotels Splendid Venice. I am sorry to hear that your stay has not been up to your expectation. In regards of the noise coming from the delivery service, please accept my apologize on behalf of the company that provides... More 

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