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The Westin Hotel Europa & Regina, Venice

5.0 of 5 San Marco 2159, 30124 Venice, Italy
#119 of 382 hotels in Venice
1,318 Reviews 4 of 5 stars
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Certificate of Excellence 2014
The Westin Hotel Europa & Regina, Venice
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The Westin Hotel Europa & Regina, Venice
  • Overview
  • Reviews (1,318)
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1,318 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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English first
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We stayed here one night during our honeymoon. We have stayed at other Westin hotels in Italy and this one just did not live up to our expectations. I understand that European hotel rooms are small, but our room was uncomfortably small. We had booked this room several months in advance and noted that it was our honeymoon and we... More

Was this review helpful? Yes 1
europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to write your review regarding your recent stay with us and happy belated honeymoon! Please let us express our concern and our sincerest apologies for having somehow failed to meet your expectations. We do really hope we will soon be offered again the chance of... More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

This was our first stop in Italy - the location was excellent! The room was wonderful. Clean, a bit small, but that is to be expected. Our only complaint was that the room was impossible to find - up an elevator, down some stairs, up a few more, around three corners...good thing there wasn't a fire! The reception and concierge... More

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Washington Dc, District Of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Venice was the first stop on a recent family vacation. Based on the hoardes of people in the city, the idea of a holiday starting in Venice in August likely wasn't very smart. The Westin Hotel was a welcome respite after being jostled for an entire day. The hotel is well located and our rooms were very pleasant and a... More

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San Jose, Costa Rica
Top Contributor
70 reviews 70 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is very conveniently located. It is very expensive. The elevators are very old, as a matter of fact I stayed STUCK in the elevator for awhile, as the doors did not open... The room was nice. Internet was included in the rate. Breakfast was not.

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Wayne, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We loved the location on the Grand Canal. It was easy to transport from the train station and to the airport and easy to walk to Piazza San Marco, shopping and restaurants. The hotel was full of beautiful marble, very clean and had an excellent staff. The deal they had for a family helped with 2 adult children and the... More

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Cradley Heath, United Kingdom
Top Contributor
145 reviews 145 reviews
25 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arranged our private water taxi through Consorzio Motoscafi Venezia website 180 return return as we found the hotel one way quote 190 euros insulting and this ran like clockwork, definately recommended. Allow 30-45 mins transfer from Marco Polo. On arrival 1pm we dropped our bags and had lunch in venice until our room was ready 3pm. I found the... More

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Toronto
Contributor
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

From a purely aesthetic perspective, the Westin Europa & Regina is lovely. Marble dominates the reception, bar, and common areas. The room I stayed in (one of the five suites) was spacious and clean. The hotel is located on the Grand Canal and offers those who have never seen the wonder of Venice a front row vista of the many... More

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europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, Thank you for your review and for sharing your experience with us. We are sorry to hear that your stay at The Westin Europa & Regina was not fully to your satisfaction. Your feedback, with positive and negative issues, is greatly appreciated and has been passed to the relevant departments to follow up. We do really hope to... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

My first visit to this city was met with warm and gracious Italian hospitality. Weary and tired from a long overnight flight I asked the concierge desk for a personal guide to this magnificent city,without hesitation he said be here at 3p.m.....it was the best city tour I have ever has the pleasure to experience!! Oh and the location is... More

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europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, What make us happy the most is satisfied guests! Your review is wonderful! Our aim is to always exceed our guests’ expectations and we are delighted to know the team has done that with you. We all here look forward to welcoming you back for another blissfully refreshing vacation and please do not hesitate to contact us directly... More

Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

If it were not for its location, and it being part of Starwood, I would not even think about staying here. Our room, 442 was in a blind spot for the wifi so we had to stand in the hallway if we wanted to get our emails. This hotel is just not up to the standard of other Westin hotels.

Was this review helpful? Yes
europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, Thank you for your review, which has received our best attention. We regret to hear you were dissatisfied with your room and on the other hand , we are glad you appreciated our location. Again thank you for your comments and we hope that we will have the opportunity to welcome you back to The Westin Europa &... More

Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Definitely not luxury but VERY clean. Location near cruise ships is main feature. Multi-national clientel ...mostly families with children. There is an elevator to all the floors. Check-in time was hectic.No welcoming drinks as reported by previous reviewers. Beautiful, ample breakfast served in a magnificent garden setting. Very helpful staff. They arranged to have a land taxi pick me up... More

Was this review helpful? Yes 1
europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us We are glad to hear that you enjoyed your experience at our breakfast terrace and with our Concierge desk in particular... I will certainly pass your comments on to Roberto Once again, thank you for your comments. We look forward to having another opportunity to welcome you... More

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Additional Information about The Westin Hotel Europa & Regina, Venice

Address: San Marco 2159, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Westin Hotel Europa & Regina, Venice 5*
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Also Known As:
The Westin Hotel Europa And Regina, Venice
Westin Venice
Westin Hotel Europa Regina Venice
Venice Westin

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Amenities

Hotel Style
#6 Spa Hotel in #59 Luxury Hotel in #86 Family Hotel in #94 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
A picturesque escape on the Grand Canal, The Westin Europa & Regina, Venice faces the beautiful Santa Maria della Salute church. Explore the city from our canal-side location: the famous monuments of Piazza San Marco, shopping, and the incomparable poetry of Venice are steps away. Guestrooms and suites, many renovated and some with large terraces, offer city or water views and contemporary conveniences. ... more   less 
Number of rooms
185

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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