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The Westin Hotel Europa & Regina, Venice

#112 of 384 Hotels in Venice
Certificate of Excellence
GreenLeadersSilver level
San Marco 2159, 30124 Venice, Italy
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1 room 1 guest
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The Westin Hotel Europa & Regina, Venice
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1,708 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location of this hotel is ideal, right on the Grand Canal & 2 minute walk to St marks square. Really clean, spacious room. No view from our room but that didn't bother us. Hotel bar is pricey but worth it to sit at the open space on the canal water as the view is amazing!

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Adelaide, Australia
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Having been lucky enough to stay at other Westin (Starwood) hotels around the world, our hopes for Venice's version on the grand canal were particularly high - which is why we were happy to pay about €300 per night. Unfortunately, we were treated like we were doing the staff a favour by being there. Upon check-in we were given no... More 

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Walnut Creek, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were in the Regina building. There are stairs and no way around them, so be prepared to lug your luggage up short flights of stairs. Hotel could be in better condition. Carpets not the cleanest, needs minor repairs. Breakfast buffet could be better. Was the same as the Westin Excelcior in Rome, but without the Fresh omlet cook, but... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Europa and Regina is a fine hotel in an excellent location. The hotel is immaculate and has a great historic feel. The views of the Grand Canal and lagoon are unsurpassed. Rooms are comfortable and the bathrooms can be very interesting (beautiful marble). The public areas are luxurious and quiet. The gym is good. It is a medium sized... More 

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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I am a longtime Platinum member with over one million platinum points. I recently took a five day vacation to Venice, Italy and decided to book the Westin Europa-Regina Hotel. It was truly fabulous and I highly recommend the hotel to long-time Starwood loyalists and first-timers as well. When I first checked in, there were two different room options open... More 

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New York City, New York
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I'm a Platinum SPG member, yet still got quite a bit of attitude when we checked into Venice after a red eye flight from New York. Despite that initial bad impression, the hotel is beautiful with great rooms (albeit small, remember Venice is made up of 180+ islands). Location is very close to St Mark's and right on the Grand... More 

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europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, Thank you for taking the time to post your comments. We are pleased you have enjoyed your experience with us and we look forward to welcoming you back to the westin Europa & regina very soon. With warmest regards guest experience team More 

Melbourne, Australia
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Disappointed with this hotel. The room was very average, and the service was not up to the Westin experience I have enjoyed around the world. Reception was under manned and this showed in the service. The restaurant was very over priced for what you got, but give the location I suspect this is not surprising. Location is excellent, but that... More 

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europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, Thank you for taking the time to review our property. Providing our guests with the best possible hospitality and service has always been our goal and by your comments we feel we might have failed in certain areas. We really apologize that we did not meet your expectations and we hope to have the opportunity to welcome you... More 

New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just returned from an amazing stay this property. I would especially like to highlight the Director of Food & Beverage Federico Pascali, who went out of his way to make my stay an incredible experience! In addition, Alessandro and Massimo at the concierge desk were extremely helpful and arranged reservations for me in advance of my visit. I will... More 

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europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, Thank you for your terrific review. Your made our day! It's always extremely rewarding when colleagues are recognized for embodying true hospitality; we will be sure to share your feedback with Federico, Alessandro and Massimo. We hope to have the pleasure of welcoming you back in the near future for another great stay with us. With warm regards... More 

Redding, Connecticut, USA
Level Contributor
289 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love the location of the Westin - right on the Grand Canal - close to St. Mark's Square, yet on a quiet alleyway away from the hustle and bustle. I was lucky to get a wonderful room - 305 - right overlooking the Grand Canal. As I sat working at my desk I could hear the gondolears singing -... More 

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europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, Thank you for choosing to stay at The Westin Europa & Regina and for taking the time to post your great review on TripAdvisor. We are delighted to read that you had a wonderful stay and enjoyed the hotel’s unrivalled location! We look forward to welcoming you back soon for another great stay. with best regards guest experience... More 

Atlanta, Georgia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I had to laugh when I read Michael's review below -- we didn't "feel welcome" either -- we had the same experience. I thought maybe it was the whole "American tourist" thing, but it appears to be equally applied. I asked the one friendly person working there why -- she said it was something about the "culture of the Venice... More 

Was this review helpful? Yes 2
europaregina, Manager at The Westin Hotel Europa & Regina, Venice, responded to this review

Dear Guest, First of all thank you for being a Starwood loyal Platinum member. We are very sorry to read about your disappointing experience at our property. This is certainly not the usual standard as we focus highly on great service and experience and we really apologize that we did not meet your expectations. We hope to have the opportunity... More 

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Staying in San Marco

Neighborhood Profile
San Marco
The most famous sestiere (district) in Venice has one of the world's most famous squares, St. Mark's (Piazza San Marco). Anchored on one end by the basilica, clustered around it are restaurants, museums, shops, orchestras playing in the square, pigeons, the grand pink Doge’s Palace (Palazzo Ducale), the soaring campanile bell tower, an astrological clock tower, plus gorgeous cafes and restaurants like Florian and Quadri. Piazza San Marco is beloved by Venetians themselves. They book a table anytime, which offers a buffer from the fray. This grand outdoor drawing room attracts Venetians for a stroll too, especially late in the afternoon when the hoards of daytrippers thin out. It's simply a grand place to meet.
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