Stayed at this hotel 3 years ago. The accommodation was OK, food was poor but we got such a good deal this year we thought we would try the hotel again as it is well situated for the lifts. We were pleasantly surprised at the massive improvments that we experienced on our recent stay. The staff were always smiling and... more

We were seriously worried having read previous reviews so much so that we contacted Crystal to see if they were addressing the problems. The hotel is okay. It is very close to the fastest lift up to the central skiing area. The staff were very friendly, helpful and cheerful. The food was mainly good and it was great having some... more

Just back from a week at the Petit Palais. Unfortunately, I booked this hotel package before reading the reviews on this site and I want a good kicking!! (Before your read on, this review is based upon what I experienced last week (29 Mar - 5 Apr) at the Petit Palais and I am someone who has skied around the... more

Location We stayed here for a week in March. The hotel is about 5 mins walk to the centre of the town which is down some steps. The gondola station is about 2 mins away which is down a slope then some steps. If you are a good skier you can ski back to about 20 meters of the front... more

Well there is just no pleasing some people is there!! After reading reviews about small bedrooms, shabby furniture, smells in reception and inadequate staff I was more than a bit concerned. However the rooms were more than adequately sized and clean, the staff came in every day to make the beds and replaced the towels once during the week. We... more

Well I read everyone's reviews AFTER I'd booked and was very worried about what I'd let myself and my 7 other friends in for. But, I can only assume that a lot of things have changed because we had an excellent time there. Well all bar the food, but I'll explain about that later. It was my 9th week skiing... more

well I took a large party in feb with my little 2 year old and even though its not the best we had a really great week. The highlight for all of us was Tommy who runs the bar..it was so nice to see him again and what a lovely gent. I cant forget the other staff who where polite... more

Just back from a weeks stay. After reading most of the reviews on this site, to say that I was very worried about this hotel is an understatement! Yes there is a smell in the reception but nothing that would require a gas mask. The rooms were more than acceptable, small, clean and comfortable. I mean how long do you... more

Just spent a week in this so called four star hotel, thankfully the weather and skiing was great which made up for the standard of the hotel. Don't get me wrong, it's in a great location with clean rooms and a decent bar where you'll find Tommy, a great bloke who we met in Austria last year BUT...... the water... more