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Relais & Chateaux Hotel Castel Fragsburg

#3 of 59 Hotels in Merano
Certificate of Excellence
Hotel website
Via Fragsburger Strasse, 3, 39012 Merano, Italy
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Relais & Chateaux Hotel Castel Fragsburg
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Relais & Chateaux Hotel Castel Fragsburg
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167 Reviews from our TripAdvisor Community

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Traveler rating
    138
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    1
    1
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18
106
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (26)
  • Jun-Aug only
    (81)
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    (52)
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    (8)
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San Francisco, California
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WOW, lunch was priceless . They don't deserve the 1 Michelin star they have, they deserve 3!!!!!!! Service was impeccable, bread is served in a basket where hot stones are placed inside to keep it warm, the 'roasted' pasta unreal, the zucchini flan a visual work of art and I could go on and on. Wine from the Italian Alps... More 

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Cardiff, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an exceptional hotel in the most beautiful site up one of the mountains overlooking Merano. The service was impeccable and whilst, in this area of the South Tyrol, mostly German is spoken, the staff tried really hard to communicate, as we sadly do not speak German. The food was simply amazing, with a different Chefs 5 course dinner... More 

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London, United Kingdom
Level Contributor
203 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was wonderful. We stopped here during our honeymoon, a tour of mostly Austria staying in castles only. Service, room, breakfast, dinner, location...we couldn't have wished for any better. Dinner was included in the rate and was delightful, with specials every day. The room was very spacious, with terrace, balcony, large bathroom. The service at reception was equally great.... More 

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London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 18, 2015

I have mixed feelings about this hotel, which I stayed at for four nights with my family. Somehow it didn't meet my expectations. Fragsburg is a good-looking hotel in a great postion above Merano with superb views over the valley. The grounds are small but well-kept, the pool area a bit over-exposed to the road but well-designed. The rooms are... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

I am amazed and even shocked by the previous negative review of the Hotel Castel Fragsburg. On our visits, every detail has exceeded our expectations. We had been here four years ago for dinner only and vowed we would come back and we are so glad we did. The staff was so friendly and helpful. The food was delicious beyond... More 

Was this review helpful? Yes 1
Milwaukee
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 20, 2014

We were here with a group of Bike riders and stayed 2 nights. We were assigned room 111. First impression - unbelievable - this suite was gigantic - the walk in closet was almost as big as some European rooms that I've been in. The room had a large safe, 2 private balconies, huge bathroom, great view of the valley,... More 

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CastelFragsburg, Verkaufsleiter at Relais & Chateaux Hotel Castel Fragsburg, responded to this review
Google Translation

Vielen herzlichen Dank für Ihre wertvolle Bewertung! Wir freuen uns sehr darüber. Vor allem, dass Ihnen das besondere Frühstück und... More 

Los Angeles
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 10, 2014

Everything about our stay (three couples) at Fragsburg was exceptionally good. The views are spectacular. The service we received from every employee was perfect and most gracious. The food was absolutely 5-star (go for the 5 or 6 course tasting menu, or just ask to be surprised). We had the full tasting menu both nights and were surprised and delighted... More 

Was this review helpful? Yes 3
CastelFragsburg, Verkaufsleiter at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Thank you! It was a great pleasure to have you with us. Thank you also for sharing your experience. Looking forward to welcome you again! Castel Fragsburg Relais & Châteaux Hotel and 1 Michelin Star Restaurant More 

Birmingham
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 20, 2013

We went to Castel Fragsburg for our one week honeymoon. It was a gorgeous week. The settling is unique, the service is fantastic and there are numerous little touches that make everything seem very special. It's certainly the most expensive hotel I've ever been too, but that is no criticism - you probably know the price already if you're reading... More 

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CastelFragsburg, Verkaufsleiter at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Thank you! It was a great pleasure to have you with us. Thank you also for sharing your experience. Looking forward to welcome you again and all the best for your tandem future! Castel Fragsburg Relais & Châteaux Hotel and 1 Michelin Star Restaurant More 

Leeds England
Level Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 9, 2013

Visited with very high hopes as this was to be the high point of a cycling / sightseeing trip across the Swiss / Italian Alps. Arrived in lovely weather somewhat weary from just having cycled up the incredible Passo de Stelvio. Reception was excellent and organised and set the standard. Room with a view (as an understatement) finest Hotel room... More 

Was this review helpful? Yes 1
CastelFragsburg, Verkaufsleiter at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Thank you! It was a great pleasure to have you with us. Thank you also for sharing your experience. Looking forward to welcome you again! Castel Fragsburg Relais & Châteaux Hotel and 1 Michelin Star Restaurant More 

London, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 23, 2013

I had high hopes for this hotel before I went there. Now I have mixed feelings about the place. The hotel is in one of the most beautiful locations in Italy. The view and the hotel grounds will not disappoint you. You get a welcome drink and snack, which was a lovely touch. Now the uncomfortable bits - the room... More 

Was this review helpful? Yes 2
CastelFragsburg, Verkaufsleiter at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Thank you for your honest opinion! Many things have changed in the meantime: Since the last winter all rooms and suites have been provided with an AC and the service team has been coached very well. We hope that you will join us again and are looking forward to welcome you! Castel Fragsburg Relais & Châteaux Hotel and 1 Michelin... More 

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