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All 129 Turin hotels

Mercure Torino Crystal Palace

4.0 of 5 Hotel   |   Via Nizza 11, 10125 Turin, Italy
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Ranked #29 of 129 Hotels in Turin
A recent review
3 of 5 stars reviewed 2 days ago
DewsWestMidlands West Midlands
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281 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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West Midlands
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A good central hotel close to porta Nuevo station, but in a very cosmopolitan and typically near-station area. Room was fine, but our package included a so-called " keys to the city package" which wax not in the room when we arrived. We have had these useful packages previously ANC they have always been available on arrival in the room.... More

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Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thank you for the time spent for your review on our hotel and staff. We apologize for the delay in delivering the "keys to the city" package, unfortunately we run out of supplies on the day of your arrival. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future... More

Leeds, United Kingdom
Top Contributor
61 reviews 61 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We wanted a central hotel, a good night's sleep and a decent breakfast for a few nights to explore lovely Turin. That's exactly what we got! We came by car so be aware there is limited (pay for) parking at the hotel at the rear down a narrow street and very narrow gates, otherwise on road parking which has to... More

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Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thank you for the time spent on the positive review of our hotel. We hope to see you again on your next stay in our beautifur city. More

Stevensweert
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel is conveniently located near the Puerto Nuove train station and is at the edge of the city centre. We had a classical room at the 5th floor (under the roof), which was spacious and clean. The room has an airco, but it is quite noisy. The bathroom was spacious and has a jacuzzi bath (its a pitty that... More

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Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, we thank you for the time spent for your kind review. We are glad to read that you enjoyed your stay in our hotel, nevertheless we express our apologies for the noisy airco. With reference to the parking place it is true that we do only have few places in the court of the hotel, we will be... More

Belo Horizonte, MG
Top Contributor
77 reviews 77 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 31, 2014

This hotel has an excellent location, close to the huge and useful Turim Puorta nova train station. Although the station movement causes a bit of external trouble - people, transit, etc. - one can ask for a quiet room and never face any problem. The hotel is also close to very nice Turim touristic attractions. The bedroom was a bit... More

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Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thanks for the time spent on your review. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future More

singapore
Top Contributor
92 reviews 92 reviews
62 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 19, 2014

Chose to spend our last night in Turin here because of its convenient location. It is right next to the main Turin railway station: when you leave the platforms, just look for the exit on the right and the hotel is just across the street (the signboard is not very prominent). There are of course more atmospheric hotels to pick... More

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Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, Thank you for your kind review. I am delighted that you found our staff lovely and friendly. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the... More

Bari, Italy
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 6, 2014

This hotel is very nice inside, it´s located in a beautiful traditional palace. Unfortunately from outside it´s not so attractive as this zone is rather a dangerous one where you don´t want to stay for a long time, neither you could as there are no good restaurants nor shops near. However there is a railway station with a metro right... More

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Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thanks for the time spent for your positive review. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future More

Brighton
Top Contributor
81 reviews 81 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 1, 2014

I stayed here for one night at the weekend. The hotel is located directly opposite Porta Nuova railway station, close to the Sadem airport shuttle bus stop and to one of the hop on City Sightseeing bus stops. I arrived at just after 10 in the morning and a friendly, English speaking, receptionist ensured that my room was ready for... More

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Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Madame, we thank you for the time spent for your lovely review. We are glad to see that our efforts are appreciated by our guests. We hope to have you again our guest during your next travel in Turin, in the meanwhile please accept our best regards. More

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Additional Information about Mercure Torino Crystal Palace

Address: Via Nizza 11, 10125 Turin, Italy
Location: Italy > Piedmont > Province of Turin > Turin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Torino Crystal Palace 4*
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Also Known As:
Mercure Torino Crystal Palace Hotel Turin
Mercure Hotel Turin
Torino Crystal Palace Mercure

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