We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 127 Turin hotels

Mercure Torino Crystal Palace

4.0 of 5 Hotel   |   Via Nizza 11, 10125 Turin, Italy
Hotel amenities
Mercure Torino Crystal Palace
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Mercure Torino Crystal Palace to your Saves list
Ranked #20 of 127 Hotels in Turin
A recent review
3 of 5 stars Reviewed October 16, 2014
Deborah B Tel Aviv
Write a Review

302 reviews from our community

Traveler rating
    75
    157
    54
    13
    3
See reviews for
50
91
46
81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (63)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (51)
All months
Tel Aviv
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 16, 2014

Noisy, overlooking the train station. Convenient location in a not so nice block of the inner city. However, many good restaurants within walking distance of the hotel. Breakfast was very nice, a plus- with hot eggs, cheeses, meats, fruits, yoghurt, juices and cakes, with a choice of coffees served to the table. Parking with the hotel (otherwise a nightmare) is... More

Was this review helpful? Yes
Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More

West Midlands
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 15, 2014

A good central hotel close to porta Nuevo station, but in a very cosmopolitan and typically near-station area. Room was fine, but our package included a so-called " keys to the city package" which wax not in the room when we arrived. We have had these useful packages previously ANC they have always been available on arrival in the room.... More

Was this review helpful? Yes
Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thank you for the time spent for your review on our hotel and staff. We apologize for the delay in delivering the "keys to the city" package, unfortunately we run out of supplies on the day of your arrival. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future... More

Leeds, United Kingdom
Top Contributor
74 reviews 74 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

We wanted a central hotel, a good night's sleep and a decent breakfast for a few nights to explore lovely Turin. That's exactly what we got! We came by car so be aware there is limited (pay for) parking at the hotel at the rear down a narrow street and very narrow gates, otherwise on road parking which has to... More

Was this review helpful? Yes
Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thank you for the time spent on the positive review of our hotel. We hope to see you again on your next stay in our beautifur city. More

Stevensweert
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel is conveniently located near the Puerto Nuove train station and is at the edge of the city centre. We had a classical room at the 5th floor (under the roof), which was spacious and clean. The room has an airco, but it is quite noisy. The bathroom was spacious and has a jacuzzi bath (its a pitty that... More

Was this review helpful? Yes
Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, we thank you for the time spent for your kind review. We are glad to read that you enjoyed your stay in our hotel, nevertheless we express our apologies for the noisy airco. With reference to the parking place it is true that we do only have few places in the court of the hotel, we will be... More

Belo Horizonte, MG
Top Contributor
76 reviews 76 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 31, 2014

This hotel has an excellent location, close to the huge and useful Turim Puorta nova train station. Although the station movement causes a bit of external trouble - people, transit, etc. - one can ask for a quiet room and never face any problem. The hotel is also close to very nice Turim touristic attractions. The bedroom was a bit... More

Was this review helpful? Yes
Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thanks for the time spent on your review. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future More

singapore
Top Contributor
96 reviews 96 reviews
65 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed June 19, 2014

Chose to spend our last night in Turin here because of its convenient location. It is right next to the main Turin railway station: when you leave the platforms, just look for the exit on the right and the hotel is just across the street (the signboard is not very prominent). There are of course more atmospheric hotels to pick... More

Was this review helpful? Yes
Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, Thank you for your kind review. I am delighted that you found our staff lovely and friendly. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the... More

Bari, Italy
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 6, 2014

This hotel is very nice inside, it´s located in a beautiful traditional palace. Unfortunately from outside it´s not so attractive as this zone is rather a dangerous one where you don´t want to stay for a long time, neither you could as there are no good restaurants nor shops near. However there is a railway station with a metro right... More

Was this review helpful? Yes
Stefania U, Responsabile reception at Mercure Torino Crystal Palace, responded to this review

Dear Guest, thanks for the time spent for your positive review. Our aim is to always ensure our guests feel as welcome and as comfortable as possible. Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Torino Crystal Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Torino Crystal Palace

Address: Via Nizza 11, 10125 Turin, Italy
Location: Italy > Piedmont > Province of Turin > Turin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Torino Crystal Palace 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Venere, Travelocity, Priceline, Expedia, ACCOR, TripOnline SA, Despegar.com, Odigeo, HostelWorld and Tingo so you can book your Mercure Torino Crystal Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Torino Crystal Palace Hotel Turin
Mercure Hotel Turin
Torino Crystal Palace Mercure

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Room/suite (35)
Viewed
Bathroom (13)
Viewed
Hotel & grounds (9)
Viewed
View from room (2)
Viewed
Dining (3)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Dining (2)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay