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All 128 Turin hotels

Novotel Torino

4.0 of 5 Hotel   |   Corso Giulio Cesare 338/34, 10154 Turin, Italy
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Ranked #59 of 128 hotels in Turin
A recent review
3 of 5 stars reviewed 5 days ago
Paul D Cumbria, United Kingdom
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562 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Cumbria, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Rooms a little shabby and carpets filthy. Walked round with no socks on and got black feet. Service at bar a joke. Took half an hour to get served. They did not explain the deposit you have to pay clearly. Generally ok for an overnight stay but not up to usual standards.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Good morning, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More

Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Quality is often in the details. During our stay the free wifi system changed, without informing the guests that were using the old system. Shower temperature is very instable. You might jump away from under the shower because all of a sudden it's boiling hot, or turns plain cold. As a couple be sure to ask for two keycards, because... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Good morning, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More

Geneva, Switzerland
Top Contributor
83 reviews 83 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed June 13, 2014

I am usually a very happy customer of the Accord Hotels group but I unfortunately got pretty disappointed with the Novotel Torino. It is located next to the highway, rather far from the city center. When we we arrived, my friend and I noticed quite a few people in suits coming in and out of the conference rooms on the... More

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to... More

Holland
Top Contributor
131 reviews 131 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 6, 2014

I am surprised about the differences in quality between the Novotels in Europe. I stayed in a good one in Lyon, while this was of a different class. The room was very 'plastic' and reception, restaurant and bar area extremely basic. Although it is not too far from the centre, there is more than enough parking space around the hotel... More

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to... More

Baraboo, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 15, 2014

Stayed here for two nights in the middle of May. It could be that the hotel is just not ready to work at full cylinders because I don't think this hotel is too busy outside big events in the city (there was UEFA Europa League final at that time). The guarantee deposit I left at the reception was 280 euros.... More

Was this review helpful? Yes 1
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to... More

colchester
Top Contributor
90 reviews 90 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 14, 2014

We stayed here at the start of the holidays and the end, on both occasions the staff were exceptionally friendly and the Reception staff , barman/waiter and Restaurant manager all spoke good English which helped as our Italian is very rudimentary. We arrived before check in and on both occasions a room was available for us . Yes the room... More

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one of the Novotel hotels. Yours sincerely, Giuseppe Avignone More

Windsor, United Kingdom
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 9, 2014 via mobile

If you're looking for a comfortable hotel with friendly atmosphere and good facilities, don't stay here. Where do I start: room air conditioning not working, rock hard bed, shower temperature changes of its own accord, rude couldn't care less staff, aged decor in rooms. Only plus point - the restaurant food was ok.

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to... More

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Additional Information about Novotel Torino

Address: Corso Giulio Cesare 338/34, 10154 Turin, Italy
Phone Number:
Location: Italy > Piedmont > Province of Turin > Turin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Torino 4*
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Also Known As:
Novotel Hotel Turin
Novotel Turin
Turin Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#20 Luxury Hotel in Turin
Hotel Class
Official Description (provided by the hotel)
Modern hotel which combines the international standard with a typical atmosphere. In a strategic position, it is easy to reach for anyone traveling by car, train, or plane. Novotel Torino is an ideal solution for those coming to Turin for business or leisure. ... more   less 
Number of rooms
162

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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