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All 129 Turin hotels

Novotel Torino

4.0 of 5 Hotel   |   Corso Giulio Cesare 338/34, 10154 Turin, Italy
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Ranked #57 of 129 Hotels in Turin
A recent review
4 of 5 stars reviewed 1 week ago
Kudrun Lugano, Switzerland
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585 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lugano, Switzerland
Top Contributor
52 reviews 52 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Business travel hotel, but with all one need´s. Wifi - 24 hr - included, but a bit slow Sufficient Parking spaces; depending on where you need to go and come from - 5 min to the free way - so easy to access

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RF40, General Manager at Novotel Torino, responded to this review

Dear guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon at one... More

Torino
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is located far from the city centre but has a good conection to the tram (3 minutes walk). I booked a standard room but was astonished by the quality of the bed. I have never slept on such a lousy quality and had a problem with my back the next day (bothe me and my a wife). The... More

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RF40, General Manager at Novotel Torino, responded to this review

Good morning, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More

Cumbria, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 17, 2014

Rooms a little shabby and carpets filthy. Walked round with no socks on and got black feet. Service at bar a joke. Took half an hour to get served. They did not explain the deposit you have to pay clearly. Generally ok for an overnight stay but not up to usual standards.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Good morning, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More

Netherlands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2014

Quality is often in the details. During our stay the free wifi system changed, without informing the guests that were using the old system. Shower temperature is very instable. You might jump away from under the shower because all of a sudden it's boiling hot, or turns plain cold. As a couple be sure to ask for two keycards, because... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Good morning, Thank you for taking the time to let us know about your experience by responding to our survey. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the... More

Geneva, Switzerland
Top Contributor
83 reviews 83 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed June 13, 2014

I am usually a very happy customer of the Accord Hotels group but I unfortunately got pretty disappointed with the Novotel Torino. It is located next to the highway, rather far from the city center. When we we arrived, my friend and I noticed quite a few people in suits coming in and out of the conference rooms on the... More

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to... More

Holland
Top Contributor
135 reviews 135 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 6, 2014

I am surprised about the differences in quality between the Novotels in Europe. I stayed in a good one in Lyon, while this was of a different class. The room was very 'plastic' and reception, restaurant and bar area extremely basic. Although it is not too far from the centre, there is more than enough parking space around the hotel... More

Was this review helpful? Yes
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to... More

Baraboo, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 15, 2014

Stayed here for two nights in the middle of May. It could be that the hotel is just not ready to work at full cylinders because I don't think this hotel is too busy outside big events in the city (there was UEFA Europa League final at that time). The guarantee deposit I left at the reception was 280 euros.... More

Was this review helpful? Yes 1
RF40, General Manager at Novotel Torino, responded to this review

Dear guest, We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to... More

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Additional Information about Novotel Torino

Address: Corso Giulio Cesare 338/34, 10154 Turin, Italy
Phone Number:
Location: Italy > Piedmont > Province of Turin > Turin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Torino 4*
Number of rooms: 162
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Also Known As:
Novotel Hotel Turin
Novotel Turin
Turin Novotel

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