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Ibis Styles Torino Porta Nuova

Via XX Settembre 4, 10121 Turin, Italy (Formerly All Seasons Torino Porta Nuova)
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Ibis Styles Torino Porta Nuova
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593 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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USA
Level Contributor
426 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 354 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a difficult hotel to review... Pros: GREAT location. Near Porta Nuova Station AND the airport bus stop for Turin Airport! The staff is lovely and super helpful. Rooms are clean and quiet. Good places to eat nearby... El Pan d'na Volta and Casa Splash are both excellent choices. Hotel breakfast is decent. Cons: This is a very old... More 

Was this review helpful? Yes
Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Dear guest, We at the Ibis Styles Torino Porta Nuova, very much appriciate all your thoughts about the staff and the position. We are pleases that you enjoyed your stay, and having noted all your comments. We are sorry to know that you didn't appreciate the Ibis styles quality standard of the rooms. I hope that we will have the... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice quaint hotel. 24 hour concierge was very handy (we arrived at about 2am!). Staff were friendly and spoke very good English. Breakfast was great if you are just after a coffee, cereal, yoghurt & pastries. The room was nice, small but not too small. The lift is an old design, which is beautiful, but a little... More 

Was this review helpful? Yes
Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Dear Ms Melissa, We very much appreciate your comments regarding your stay at the Ibis Styles Torino Porta Nuova. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Taipei, Taiwan
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I arrive in the early afternoon and was assigned a spacious room with a double bed at the 5th (top) floor. However, the air conditioner was not working (only worked in the fan mode). Since it's extremely hot during the summer in Italy (plus the room is at the top floor), I stopped by the front desk and see if... More 

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Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Ibis Styles Torino Porta Nuova. I am sorry that your experience did not meet at all your expectations; please allow me to express my sincerest apologies about the misunderstanding with the reception department. At Ibis Styles, we strive to provide a superior service experience... More 

Travelers are raving about these Turin hotels

Hertfordshire
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a convenient location only a short walk from Porto Nuovo Rail station and the central sights. It is a short walk to Via Roma and turing right out of the hotel and walking straight up Via XX Settembre goes straight to the Duomo. If catching the Sadem airport bus from Turin airport, the Porto Nuovo stop... More 

Was this review helpful? Yes
Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Ibis Styles Torino Porta Nuova. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 5, 2015 via mobile

Located very close to the station which is why we chose it having caught the train in from the French Alpes for a quick overnight visit on our day off. We arrived early in the morning and they allowed us to store our bags, head out to explore before checking in later. The decor was bright and airy, exactly what... More 

Was this review helpful? Yes 1
Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Dear Ms Katherine, We very much appreciate your comments regarding your stay at the Ibis Styles Torino Porta Nuova. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Mascalucia, Italy
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 28, 2015

The hotel is within Ibis standards, minimal design room but clean and efficient. Internet connection ok. Breakfast room/service not capable to manage the pick of guests, but the level in general is good.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Thank you so much for your kind review Mr Salvatore. It is our pleasure meeting you and getting to know you. We look forward to seeing you again, and we’ll do our very best to make sure you will have a great time. Our best regards More 

1 review
1 of 5 stars Reviewed April 27, 2015

The staff in this hotel was the most rude staff I have ever dealt with. The customer is just a dollar sign! I guess management and staff think they can treat you like a number and take your money! Stay away from this hotel and the accord hotels!

Was this review helpful? Yes
Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Dear Mr/Ms LaCasa, I am extremely disappointed to hear how your experience with us began. We express our sincerest apologies. I would like to connect you with our General Manager, please email at H8206GM@ACCOR.COM. Best regards More 

somerset
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 6, 2015

Good points:- Location - across the road from the porta nuova train station and central to everything. Friendly staff Clean rooms Not so good points:- Basic room, there are better room but ours was a room adjoining another probably usually used for familes. After a socket hunt we found two- under the bed! Wifi reception was poor. Breakfast - whilst... More 

Was this review helpful? Yes
Andrea P, Direttore at Ibis Styles Torino Porta Nuova, responded to this review

Dear Mr/Ms Bexythepi, Thank you for taking the time to tell us about your experience at the Ibis Styles Torino Porta Nuova. We appreciate your comments regarding location, Friendly staff and Clean rooms. I am sorry that your experience did not meet at all your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to... More 

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