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Hotel Diplomatic

Via Cernaia 42, 10122 Turin, Italy
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821 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Jersey, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a clean and well run hotel very close to the train station for the Paris trains. Despite us having to check in at nearly midnight due to a three hour delay on the train, the reception staff member was helpful and friendly. The quadruple room turned out to be two adjoining rooms with a shared (very nice) bathroom... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a very good overnight stop here in a recently updated first floor suite - big bathroom with good shower and bidet and very comfortable bed. Second room with sofa bed. Front desk staff helpful. Easy 5 min walk from the train with lots of bags. Restaurant 1706 in the hotel had great service and the food was good... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 9, 2015

Purports to be a 4 * - would be lucky to raise 2*. Customers are invisible to the reception staff unless they are Italian. The reception staff focus on playing on computers and studiously ignoring hotel customers, except Italians. Rooms are dingy and haven't been decorated in 30 years -electricity in some rooms was dangerous and continually cut out. The... More 

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Travelers are raving about these Turin hotels

Level Contributor
1 review
2 of 5 stars Reviewed April 26, 2015

Stayed 4 nights recently. The room was very strange. Only one useable socket at the far end of the bed which switches off when you leave the room hence inconvenient for charging a phone while going to breakfast for example. Shower was ridiculously small which was probably why the soap tray was above my head. Advertises air con and heating... More 

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Didcot, United Kingdom
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed April 16, 2015

First impression was quite good with a spacious, clean foyer & Reception area. Check in was ok, however our room was ....... weird! No bedside table. No kettle. The smallest shower I've ever been in with a soap tray above my head ( I am a six footer!) the decoration in the room was that of a demented chess player.... More 

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Southampton
1 review
5 of 5 stars Reviewed April 2, 2015

Great location. Close to city attractions and good transport links. e.g trams, bus and trains. Nice friendly staff in hotel. Good variety of breakfast with flexible eating hours. Room was spacious but shower was too small

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Axminster, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 7, 2015

As we were travelling by train, we wanted to be the station Porta Susa. This hotel is less about a 5 min walk, and then on 10/15 mins down to the city centre. Check-in was efficient , and we had one of the modernised rooms on the first floor, which was stylish, with a great shower room. Via Cernaia is... More 

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Bursa Province, Turkey
2 reviews
4 of 5 stars Reviewed February 19, 2015

I stayed in this hotel 4 nights. Room was clean, workers were polite, location is great (at downtown). I stayed more than 6 hotels in Turin. This hotel was best one. Only negative point is rooms must be renewed as soon as possible. Quality per price is good enough.

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Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed January 22, 2015

Was upgraded for free on arrival and stayed on the first floor in what was described as a junior suite. I wouldn't have used this term as there is no seating area it's just a large room that has been recently decorated and has a great shower room. Bed was a little firm but then we all like different types... More 

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Santiago, Chile
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

The hotel is located very close to the Porta Sosa train station. The rooms are clean, bit old, but in general in good order. We didn't have hot water and this is really bad if you cannot take a shower. We called and a guy came to see and told he will see and fix it, that never happened and... More 

Was this review helpful? Yes 1
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