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Hotel Diplomatic

Via Cernaia 42, 10122 Turin, Italy
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805 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Purports to be a 4 * - would be lucky to raise 2*. Customers are invisible to the reception staff unless they are Italian. The reception staff focus on playing on computers and studiously ignoring hotel customers, except Italians. Rooms are dingy and haven't been decorated in 30 years -electricity in some rooms was dangerous and continually cut out. The... More 

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1 review
2 of 5 stars Reviewed April 26, 2015

Stayed 4 nights recently. The room was very strange. Only one useable socket at the far end of the bed which switches off when you leave the room hence inconvenient for charging a phone while going to breakfast for example. Shower was ridiculously small which was probably why the soap tray was above my head. Advertises air con and heating... More 

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Travelers are raving about these Turin hotels

Didcot, United Kingdom
Level Contributor
53 reviews
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common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed April 16, 2015

First impression was quite good with a spacious, clean foyer & Reception area. Check in was ok, however our room was ....... weird! No bedside table. No kettle. The smallest shower I've ever been in with a soap tray above my head ( I am a six footer!) the decoration in the room was that of a demented chess player.... More 

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Southampton
1 review
5 of 5 stars Reviewed April 2, 2015

Great location. Close to city attractions and good transport links. e.g trams, bus and trains. Nice friendly staff in hotel. Good variety of breakfast with flexible eating hours. Room was spacious but shower was too small

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Axminster, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 7, 2015

As we were travelling by train, we wanted to be the station Porta Susa. This hotel is less about a 5 min walk, and then on 10/15 mins down to the city centre. Check-in was efficient , and we had one of the modernised rooms on the first floor, which was stylish, with a great shower room. Via Cernaia is... More 

Was this review helpful? Yes 1
Bursa Province, Turkey
1 review
4 of 5 stars Reviewed February 19, 2015

I stayed in this hotel 4 nights. Room was clean, workers were polite, location is great (at downtown). I stayed more than 6 hotels in Turin. This hotel was best one. Only negative point is rooms must be renewed as soon as possible. Quality per price is good enough.

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Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed January 22, 2015

Was upgraded for free on arrival and stayed on the first floor in what was described as a junior suite. I wouldn't have used this term as there is no seating area it's just a large room that has been recently decorated and has a great shower room. Bed was a little firm but then we all like different types... More 

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Santiago, Chile
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 26, 2014 via mobile

The hotel is located very close to the Porta Sosa train station. The rooms are clean, bit old, but in general in good order. We didn't have hot water and this is really bad if you cannot take a shower. We called and a guy came to see and told he will see and fix it, that never happened and... More 

Was this review helpful? Yes 1
Malta
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 14, 2014

Conveniently located close to Porta Susa and the metro but a taxi from airport only costs €30. Great staff who speak English and are happy to help.The property is in an old building but the rooms are adequate and clean and the elevator works well. The hotel has a large bar are an the ground floor and dinning room facilities... More 

Was this review helpful? Yes 1
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is very conveniently situated near the train station. You can walk evrywhere from the hotel and take the tram or bus easily. But the rooms are small and "old fashioned", they could use a paint job and new linens. Breakfast is "ok". In a nutshell, go for the location, not the accomodation and you will not have any... More 

Was this review helpful? Yes 1
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