We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 128 Turin hotels


3.0 of 5 Hotel   |   Via Sacchi 14/b, 10128 Turin, Italy (Crocetta)
Hotel website
Hotel amenities
Special Offer
Package Deal
Save Saved
You added BEST WESTERN Hotel Genova to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #11 of 128 hotels in Turin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Montreal_traveller09 Montreal
  • Overview
  • Reviews (497)
  • Photos (414)
  • Amenities
  • Q&A
  • Room tips (18)
  • Location
  • More
Write a Review

497 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Top Contributor
71 reviews 71 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed one night in a triple room (I think it was 132/134), actually it was like a mini suite with the single room separated from the double room by a small hallway (no door though between them) and the bath in the middle. Very convenient! Both rooms were renovated, modern and airy, comfortable beds, flat screen TVs in both... More

Was this review helpful? Yes 2
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff were helpful and friendly, but there was renovation work happening at the time literally right outside my room so there was banging in the morning and strong smell of paint. I know hotel's have to undertake renovations but surely you would not use the rooms near the work? I was only there 1 night so I did not complain... More

Was this review helpful? Yes
Antwerp, Belgium
Top Contributor
55 reviews 55 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 15, 2014 via mobile

In my case: basic room but very clean. Very small shower, room with good space, excellent breakfast, very good service. Wifi goes crazy sometimes, it's slow. I really would have liked to stay in one of the rooms with wooden poles on the roof because I saw that on pictures and I was so excited for it because it gives... More

Was this review helpful? Yes
Norwich, United Kingdom
Top Contributor
168 reviews 168 reviews
23 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed June 5, 2014

We stayed here for 3 nights (May 30th to Jun 2nd) and were in room 316. Hotel was easy enough to find after getting off the bus from the airport and we had a warm welcome on arrival and were soon checked in. The lobby area is very nice. The main lift was out of action but there was a... More

Was this review helpful? Yes 3
Geneva, Switzerland
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2014

The hotel has a great location, and everything else is good as well. Staff is friendly and helpful, rooms are clean and smart (if a bit small), breakfast tasty and plentiful. Lives up to the expectations for its rating and price, recommended for a good-value stay in central Turin.

Was this review helpful? Yes
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Well done to all the staff, the front desk are all excellent and attended to any queries, questions, immediately. Light bulbs were replaced the next day after reporting them faulty. The hotel has some charming features and is a very good base, opposite the station and with a tram stop opposite. The bar staff were so accommodating, fetching wine for... More

Was this review helpful? Yes 1
Austin, TX
Top Contributor
94 reviews 94 reviews
88 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed May 1, 2014

Overall enjoyed my stay here for the last two nights in Italy - Turin is a fantastic city in which to start or end your Italian vacation. I agree with the other reviewer about some small items that would be easy to update to make this a solid 4-star rating, but since I couldn't give it a 3.5 I rounded... More

Was this review helpful? Yes 1
Ontario Canada
Top Contributor
50 reviews 50 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 23, 2014 via mobile

This hotel is actually decent, clean and ideally located near the centre if Turin and directly across from the train station. Too bad that there are little annoyances that could be easily remedied to make this a 4 star rating. I had a single room. The sleeping area is average for one person. The bathroom is clean but the shower... More

Was this review helpful? Yes 2
HGenova, Direttore at BEST WESTERN Hotel Genova, responded to this review

Dear Customer, we regret that not all aspects of your stay were to his liking. At a future stay please promptly report any problem at the reception desk, so you can find a solution that can give immediate satisfaction. The SPA is open to outside guests and clients of the hotel, which benefit from better rates. This input allows you... More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2014 via mobile

We decided to leave Sauze a day early because of the weather and searched trip advisor for hotels in Turin. This is perfect as it's just across the road from the train station and just around the corner for the coach to the airport. We got there early but the very friendly reception staff got us into our room in... More

Was this review helpful? Yes
HGenova, Direttore at BEST WESTERN Hotel Genova, responded to this review

Dear Customer, thank you for the nice review. The stay was pleasant and this is our greatest satisfaction. Come back to visit us again in the future and the opportunity to devote yourself some time to relax at the hotel's SPA Hquattordici: a Path Hammam, massage and some treatment will get you back into shape and will give you a... More

Espoo, Finland
2 reviews
4 of 5 stars Reviewed March 6, 2014

We spent two days in Turin and found this hotel a great choice in many ways; extremly friendly and helpful personnel always available, cosy interior and rooms, great location near by the attractions, plentiful breakfast with excellent 'cafe latte' brought to you by the most friendliest waitres, free Wifi working perfectely in the room, etc. I can highly recommend this... More

Was this review helpful? Yes
HGenova, Direttore at BEST WESTERN Hotel Genova, responded to this review

Dear Customer, thank you for the review. We are glad to hear that your stay is spent in a pleasant way, and that the various aspects of our hospitality have met. Thank you for having recommended it to other travelers, also expect you for a new stay! More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Hotel Genova, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Hotel Genova? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Genova

Address: Via Sacchi 14/b, 10128 Turin, Italy
Phone Number:
Location: Italy > Piedmont > Province of Turin > Turin > Crocetta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Genova 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Tingo, Otel, TripOnline SA, Despegar.com, BookingOdigeoWL and Agoda so you can book your BEST WESTERN Hotel Genova reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Genova
Best Western Turin
Turin Best Western

414 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (138)
Dining (1)
Bathroom (23)
Room/suite (51)
Hotel & grounds (15)
View from room (4)
Other (44)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (226)
The Hotel (35)
Restaurants and Bars (12)
Deluxe Room with Terrace (40)
Deluxe Room with Balcony (44)
Deluxe Room (49)
Amenities (46)

Management photos: Courtesy of the property manager

All management photos (51)
Pool/beach area (3)
Hotel & grounds (17)
Room/suite (20)
Dining (6)
Other (5)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access
Hotel Style
#2 Spa Hotel in Turin #10 Business Hotel in Turin #10 Romantic Hotel in Turin #11 Family Hotel in Turin
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer