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All 12 Orta San Giulio hotels

San Rocco Hotel

4.0 of 5 Hotel   |   Via Gippini 11, 28016 Orta San Giulio, Italy
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San Rocco Hotel
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75%
Ranked #5 of 12 hotels in Orta San Giulio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Chrisandteri2014 Guildford, United Kingdom
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213 people have reviewed this hotel

Traveler rating
    82
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Guildford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We were really looking forward to the wedding reception and a night's stay at this 5* hotel on the lake side. To say we were a little disappointed would be fair. The table service was at such a pace that wine was splashed all over the table and a couple of the ladies' bags. However, one or two of the... More

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Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel on vacation for a few nights and although was sent confirmation of prices in my email, on check out was overcharged. I did question it but got not answers. I expected an apology from the hotel or even a refund for the difference but am still waiting for both. This is now over 2 weeks... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed for a wedding, thank god not in the hotel. Very disappointing service. No manager to be seen and left to receptionists who don’t know what they are doing. Bedrooms are adequate but not worth the money we paid. Poor quality linen and towels. Definitely not a 4 star that I am used to. Position stunning with lake views and... More

Was this review helpful? Yes 2
Direzione D, Responsabile relazioni con la clientela at San Rocco Hotel, responded to this review

Good afternoon, the two fountains being positioned near the trees and with the wind sometimes some leaves fall in the water but every day our staff clean everything More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel is set on Lake Orta which is a stunning location with beautiful views. There is a lovely terrace and pool leading onto the lake but then the internal areas of the hotel are disappointing. One of the front rooms by the bar with a lovely view of the lake if it is too cold to sit out is... More

Was this review helpful? Yes 1
Direzione D, Responsabile relazioni con la clientela at San Rocco Hotel, responded to this review

Good afternoon, our staff is always very helpful with all the client, we are very sorry of your judgment, Our staff is professional and tries to give the best possible service More

Contributor
14 reviews 14 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Each year ar end of our two weeks we spend the night in !ilan. Recently we decided to skip the city and stay at Lago D'Orta. This trip we choose Hotel San Rocco. This is a stunning property directly on the lake. A short walk into town. Overall this is a cross between a 4 and 5 star. Only negatively... More

Was this review helpful? Yes 1
Direzione D, Responsabile relazioni con la clientela at San Rocco Hotel, responded to this review

Good afternoon, about your room we try to change your accomodation, but the only empty room were of a different categorie. About the air condition work good, the difference of the other hotel that we have a system of cooling not air conditioning. More

scotland
Top Contributor
76 reviews 76 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Given the high rate of the hotel compared to others nearby we were disappointed with our stay. The lobby areas were nice, the room was ok but very brown and would benefit from some artwork or a little colour. I like subtle neutral colours but the room just felt drab. We've had better rooms for the price we paid. Check... More

Was this review helpful? Yes 1
Direzione D, Responsabile relazioni con la clientela at San Rocco Hotel, responded to this review

Good afternoon, we are very sad because our front office manager try to resolved the poblem few times, about the other complaints we are disappointed More

Queenstown, New Zealand
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel was recommended and from check in its been a disaster. Air con not working, no hot water in the morning, booked three rooms and they were all over the place not together. We are a large family and the booking was under one name so have no idea what they were thinking. Saw manager- gave him time to... More

Was this review helpful? Yes 2
Direzione D, Responsabile relazioni con la clientela at San Rocco Hotel, responded to this review

Good afternoon, the reservation of our client was not completed and we try to risolve the problem as soon as possible, the no hot water was a problem of the very bad weather of the night before, but we rosolved in 2 hours. We give to our client one dinner free for all the family, the frigo bar free and... More

Milan, Italy
Contributor
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 12, 2014

We visited hotel san rocca at the beginning of the season, in mid may, a family of 4. Orta is a stunning place and the location of the hotel right by the lake is breath taking. Unfortunately the hotel is not doing its location any justice. The staff is quite nice, but untrained and therefore not able to offer a... More

Was this review helpful? Yes 2
Direzione D, Responsabile relazioni con la clientela at San Rocco Hotel, responded to this review
Google Translation

Buongiorno dalla Direzione, l' Hotel San Rocco e' un 4 stelle che nel passare dei suoi tanti anni di location... More

Alexandria VA
Top Contributor
192 reviews 192 reviews
25 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed June 5, 2014

This was probably my favorite hotel, on a trip marked by great hotels. The location is right on Lago Orta so even if you don't have a lakefront room, which we didn't, you can enjoy the lake as you dine or have a drink on the great floating deck or covered patio. Lago Orta is much smaller than Como or... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 5, 2014

We held the reception here for my son's wedding. The setting is idyllic, looking out onto the lake. The food was good and the only reason I am giving this 3 star, is sadly because of the service. The table settings were not correct , the menu advertised veal instead of lamb, although lamb was served as requested. The waiters... More

Was this review helpful? Yes 1
Direzione D, Responsabile relazioni pubbliche at San Rocco Hotel, responded to this review
Google Translation

Buongiorno dalla Direzione, ogni week end abbiamo dai 2 ai 3 eventi legati a banchetti e cerchiamo di dare il... More

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Additional Information about San Rocco Hotel

Address: Via Gippini 11, 28016 Orta San Giulio, Italy
Location: Italy > Piedmont > Province of Novara > Orta San Giulio
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Rocco Hotel 4*
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Also Known As:
San Rocco Orta Giulio

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Set on the shores of the picturesque Lake Orta, Hotel San Rocco is surrounded by the ancient walls of a monastery. It boasts a swimming pool and views of the enchanting San Giulio Island. The San Rocco was a convent for 150 years. The Baroque-style Villa Gippini was later added to the original building. The elegant restaurant features regional and international cuisine and breathtaking lake views. There is a beautiful garden, a golf course, and a beauty centre called the Body Harmony Center. In fine weather you can access the Wellness Roof Garden, set on the 4th floor. A billiards table and a fully equipped conference centre are provided. Rooms are elegantly furnished with a flat-screen TV and minibar. Most have lake views. Rooms in the annexe known as Villa Gippini are also available. The hotel is close to Switzerland and the Prealpine valleys. ... more   less 
Number of rooms
85

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