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Petit Palais Hotel de Charme

#65 of 432 Hotels in Milan
Certificate of Excellence
Hotel website
via Molino delle Armi 1, 20123 Milan, Italy
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Petit Palais Hotel de Charme
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Petit Palais Hotel de Charme
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147 Reviews from our TripAdvisor Community

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Traveler rating
    68
    48
    12
    12
    7
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17
62
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
  • All months
    (147)
  • Mar-May only
    (37)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (24)
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Nuuk, Greenland
1 review
5 of 5 stars Reviewed 1 week ago

It was a very good and personal service. The reception is really service minded. The hotel is small and very charming. It has a good atmosphere - and the decoration is a visit worth. The breakfast is also very good and variated.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your review and for pointing out some details of our hotel. We hope to see you again More 

Sydney, Australia
5 of 5 stars Reviewed 1 week ago

Thank you to all the staff, especially the reception staff. We had a wonderful stay. Juliana, the reception staff, gave us lots of information about Milan, eg, where to go, the direction to the city. The Chambermaids were very thorough in cleaning the rooms. Thank you once again.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your review and for compliments to our staff. We hape to see you again More 

Kiev, Ukraine
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our room was pretty, but that was the end of the service..... We needed to request our bed sheets to be changed on a daily basis; staff acted as if customers were a burden; breakfast rarely was available on time, but ended punctually; drink refills were never with clean cups; room supplies (eg shampoo, soap, water, cream, tea, etc) were... More 

Was this review helpful? Yes 3
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

In all our rooms, suite included, there is an information plaque that explains our eco-friendly policy: we do not change bed linen, towels and guest amenities (if just opened and not finished) daily for environment's sake. Once you aske to our maids to change them daily, they did it. About your advices on breakfast, we are doing an investigation among... More 

Brussels
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Amazing property in terms of decoration. Slightly off the Duomo square. Check-in and check-out were lengthy, there is no restaurant in the property and if one orders a pizza, a 6 euro charge is levied for eating it in the room... There is room for improvement

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your words and for your reviews. You have right pointed out our position: we are just 10 minute from Duomo square We hope to see you again during your next trip to Milan More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Lovely hotel with big, clean rooms & free wifi and breakfast. Excellent service- the entire staff is very attentive and friendly. Short walk to the Duomo, shopping, & restaurants. Definitely recommend this boutique hotel!

Was this review helpful? Yes 1
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thanks for your review! We are glad you appreciated our boutique hotel and our staff. We hope you will be back in our hotel soon. More 

Vancouver, Canada
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 22, 2015

We spent four nights here. From the moment you walk through the door your met with a sense of calm and class. Very fine furnishings throughout - tasteful colours and decor, everywhere you look - and there are lots of hidden spots to explore - there are gems to be found. Nice to sit during check in rather than stand... More 

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for spending your time to review Petit Palais Hotel de Charme, we were delighted to read that you had such a wonderful stay with us! We were so pleased to hear that you had a thoroughly enjoyable stay – from the atmosphere, to your comfortable room and above all the service you received throughout your stay. Our aim... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 9, 2015

This boutique hotel, close to the centre of Milan has a lovely feel, the Staff were excellent and all spoke perfect English, the location on the edge of the main centre wasn't too busy. Stylish and well presented with a romantic feel.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thanks for your review! We are glad you appreciated our boutique hotel and our staff. We hope you will be back in our hotel soon. More 

Rohtak, Haryana, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2015

Quality of Reception people was excellent and they dealt better then other hotel i have ever stayed in MILAN they give good quality information they understood customer needs they understood english well

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you fro your review. In few points you have summed top points of our reception We hope to see you again More 

Montreux, Switzerland
Level Contributor
1 review
5 of 5 stars Reviewed May 25, 2015

I simply LOVE the atmosphere of the Petit Palais. I keep coming back, and now I feel like I am part of the Petit Palais family. All the rooms are different, but they are all spacious and always perfectly clean. The staff is very helpful and courteous. CGB

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your review. It's nice to read comments like yours and see your keen for details. Our family welcomes you everytime you are in Milan More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 23, 2015

This hotel exceeded our expectations. It's small, compact and functional. Generous breakfast and good location.the rooms are spacious and there are some really good restaurants nearby e.g. Dal Bolognese and La Dogana del Buon Gusto.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your review. It's nice to read comments like yours. We hope to see you soon at Petit Palais! More 

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Staying in Navigli

Neighborhood Profile
Navigli
The Navigli is part of historic Milan. In the ancient days, the entire city was linked with canals, similar to Venice. Today, most of the canals are gone, but the Navigli remains a canal-based neighborhood. There are two major canals: Naviglio Pavese and Naviglio Grande. The Naviglio Grande's bridges greet visitors at dusk with an amazing view. The Navigli district specializes in clubs, cafes, and vintage shops. Lifestyle reigns supreme here. You can start the walk from the Colonne di San Lorenzo, an antique colonnade in front of the Basilica di San Lorenzo. During the daytime, this place acts as a meeting point for artists and students reading books or chatting with friends; the nights turn it into a stepping-stone for club hoppers. Science lovers will also relish the opportunity to visit the Science and Technology National Museum Leonardo Da Vinci, showcasing inventions of the Italian genius.
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