We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Petit Palais Hotel de Charme

#73 of 434 Hotels in Milan
Certificate of Excellence
Hotel website
via Molino delle Armi 1, 20123 Milan, Italy
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Petit Palais Hotel de Charme
View Map
Add Photo Write a Review

150 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    69
    49
    12
    13
    7
See reviews for
18
63
11
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (37)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (24)
All months
United Kingdom
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We had high expectations of this hotel. However, we were so disappointed that we checked out an hour after arriving, not a decision taken lightly as it cost us £300 as we had prepaid for the night. Superficially it looked good and there are great write ups on tripadvisor. However, a disinterested individual at reception did not help our arrival.... More 

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

We are sorry while reading your comments and apologize for any inconvenience. If we had been made aware of your problems, we could have soved them with our usual timely prodessionalism. If you wish, we remain at your disposal for a talk. It would be a pleasure for us! More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice and unusual small hotel reasonably convenient for centre of Milan with all necessary comforts and good staff. A little on the expensive side but on the whole a good experience with no complaints.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

We are very happy to read that you had a beautiful experience at Petit Palais and we thank you for sharing your opinion with us! We look forward to welcoming you soon again! More 

Schindellegi, Switzerland
Level Contributor
701 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 410 helpful votes
4 of 5 stars Reviewed 2 weeks ago

chaming hotel with nice rooms decorated in an elegant classic style with a small kitchen that can allow to spend longer periods. The rooms were well equipped, with a god 1,50 bed, sky tv channels, good safety box, a mi ibar, acceptable free wifi, and well maintained minibar and a well equipped bathroom. Bathrobes and slippers were available. Despite my... More 

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thanks for staying at Petit Palais Hotel de Charme. We appreciate your review, your comments are extremely useful tu us in order to keep on improving our service. I just would like to remember you that eggs, sausages and bacon are on request and you find the menu on each breakfast table. We look forward to greeting you again as... More 

Nuuk, Greenland
Level Contributor
3 reviews
5 of 5 stars Reviewed July 21, 2015

It was a very good and personal service. The reception is really service minded. The hotel is small and very charming. It has a good atmosphere - and the decoration is a visit worth. The breakfast is also very good and variated.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your review and for pointing out some details of our hotel. We hope to see you again More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed July 19, 2015

Thank you to all the staff, especially the reception staff. We had a wonderful stay. Juliana, the reception staff, gave us lots of information about Milan, eg, where to go, the direction to the city. The Chambermaids were very thorough in cleaning the rooms. Thank you once again.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your review and for compliments to our staff. We hape to see you again More 

Kiev, Ukraine
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 14, 2015

Our room was pretty, but that was the end of the service..... We needed to request our bed sheets to be changed on a daily basis; staff acted as if customers were a burden; breakfast rarely was available on time, but ended punctually; drink refills were never with clean cups; room supplies (eg shampoo, soap, water, cream, tea, etc) were... More 

Was this review helpful? Yes 4
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

In all our rooms, suite included, there is an information plaque that explains our eco-friendly policy: we do not change bed linen, towels and guest amenities (if just opened and not finished) daily for environment's sake. Once you aske to our maids to change them daily, they did it. About your advices on breakfast, we are doing an investigation among... More 

Brussels
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 7, 2015

Amazing property in terms of decoration. Slightly off the Duomo square. Check-in and check-out were lengthy, there is no restaurant in the property and if one orders a pizza, a 6 euro charge is levied for eating it in the room... There is room for improvement

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for your words and for your reviews. You have right pointed out our position: we are just 10 minute from Duomo square We hope to see you again during your next trip to Milan More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2015 via mobile

Lovely hotel with big, clean rooms & free wifi and breakfast. Excellent service- the entire staff is very attentive and friendly. Short walk to the Duomo, shopping, & restaurants. Definitely recommend this boutique hotel!

Was this review helpful? Yes 1
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thanks for your review! We are glad you appreciated our boutique hotel and our staff. We hope you will be back in our hotel soon. More 

Vancouver, Canada
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 22, 2015

We spent four nights here. From the moment you walk through the door your met with a sense of calm and class. Very fine furnishings throughout - tasteful colours and decor, everywhere you look - and there are lots of hidden spots to explore - there are gems to be found. Nice to sit during check in rather than stand... More 

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thank you for spending your time to review Petit Palais Hotel de Charme, we were delighted to read that you had such a wonderful stay with us! We were so pleased to hear that you had a thoroughly enjoyable stay – from the atmosphere, to your comfortable room and above all the service you received throughout your stay. Our aim... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 9, 2015

This boutique hotel, close to the centre of Milan has a lovely feel, the Staff were excellent and all spoke perfect English, the location on the edge of the main centre wasn't too busy. Stylish and well presented with a romantic feel.

Was this review helpful? Yes
Maddalena F, Public Relations Manager at Petit Palais Hotel de Charme, responded to this review

Thanks for your review! We are glad you appreciated our boutique hotel and our staff. We hope you will be back in our hotel soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (20)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (4)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Milan hotels
Centro Storico
Santa Marta Suites
Santa Marta Suites
#12 of 434 in Milan
4.5 of 5 stars 67 reviews
Uptown Palace
#52 of 434 in Milan
4.5 of 5 stars 1,025 reviews
Centro Storico
Camperio House Suites & Apartments
Show Prices
Show Prices
Show Prices
Centro Storico
Canada Hotel
Canada Hotel
#31 of 434 in Milan
4.5 of 5 stars 822 reviews
Navigli
The Square
The Square
#37 of 434 in Milan
4.5 of 5 stars 111 reviews
Navigli
Hotel Maison Borella
Hotel Maison Borella
#65 of 434 in Milan
4.5 of 5 stars 161 reviews
Show Prices
Show Prices
Show Prices

Staying in Navigli

Neighborhood Profile
Navigli
The Navigli is part of historic Milan. In the ancient days, the entire city was linked with canals, similar to Venice. Today, most of the canals are gone, but the Navigli remains a canal-based neighborhood. There are two major canals: Naviglio Pavese and Naviglio Grande. The Naviglio Grande's bridges greet visitors at dusk with an amazing view. The Navigli district specializes in clubs, cafes, and vintage shops. Lifestyle reigns supreme here. You can start the walk from the Colonne di San Lorenzo, an antique colonnade in front of the Basilica di San Lorenzo. During the daytime, this place acts as a meeting point for artists and students reading books or chatting with friends; the nights turn it into a stepping-stone for club hoppers. Science lovers will also relish the opportunity to visit the Science and Technology National Museum Leonardo Da Vinci, showcasing inventions of the Italian genius.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay