Considering that Milan is an expensive city, this hotel provides an excellent value. The room was clean, spacious, and comfortable. Free minibar with prosecco and free internet add to the value. Breakfast is served in a very small room, but is adequate. Service is good. The location is a bit dull, but the area is OK and not far from... More

This is the second and last time I'll stay at the Hotel Susa, I was impressed on my first visit by the location and general cleanliness. My reasons for not wanting to return are fairly basic, the lack of a sink plug in a €100+ a night hotel an the inability to raise the volume on the TV above a... More

We spent one night at this hotel. The staff was very nice. The room looks nice, new and clean. Everything was perfect. Breakfast were delicious, wide choice, very good coffee. Possible parking right in front of the hotel. More

The staff was excellent, room nice and clean, some street noise as room located on street side, good value, walked to downtown in 50 minutes on rainy day, breakfast very well done, not many restaurants in immediate area. Price was right for walking to client meetings within 15 minutes of this location. Was easy for potential client to find and... More

A brief walk from our Milan Office to Hotel Susa, heralded a pleasant hotel reception, my room was clean and tidy, having fought the CHIP card for the power, not the clearest site for the holder, on a dusky evening. I had difficulty getting an ‘international TV channel’ on the TV despite 2 hand held controllers, the only channels available... More

Hotel freshly renewed and very clean. The lady behind the desk was very helpful and always with a big smile, which makes all the difference when you make a late check-in and you are very tired. Excellent quality/rate rapport being a 3* hotel. More

We stayed at Susa when our flight was cancelled because of the volcano. After booking for 2 days we needed to stay another 2, the staff were first class and handled our request very professionally and with a friendly smile. All the staff who worked behind reception were excellent, even offering me a coffee when checking out. In a stressful... More

We booked 5 rooms for our clients in the hotel in 2008. The booking was done 10 weeks ahead of the stay and comfirmed in writing by Susa. We were surprised about the low rates desipte a trade-fair being held at the time. The week before our clients' arrival we were notified that, "due to an error" our rooms were... More