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nhow Milano

4.0 of 5 Via Tortona 35, 20144 Milan, Italy
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Certificate of Excellence 2014
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nhow Milano
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nhow Milano
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799 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW via mobile

This hotel should focus more on its customer service and less on its try hard art hotel approach. We stayed in a junior suite for a hefty price, but were kept awake all night by a loud party. In the morning construction (which seems to be constant at this hotel) started at 6am. The room itself was big, mostly fluorescent... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

I have stayed in this hotel more than once and was never 100% satisfied but will now certainly never go back there. The room (junior suite) was big but to be expected at that price. Sadly the staff was incredibly rude and unhelpful. We tried to get an adapter but the hotel not only didn't have any to sell, which... More 

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Paris, France
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

It's as simple as that, it's impossible to fall asleep in this hotel. Guests are screaming, putting loud Music at 2am and the people at the reception do not care at all. I called 3 times. Notting changed. That's the last Time we reserve a room here.

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stylish and clean this hotel ticks all the boxes! The staff is kind and I even got the dry cleaner service for free! Perfect if you are travelling for business as you can get your shirts ironed or go to the gym if you fancy between meetings or just walk to Navigli which is busy with many bars and restaurants!... More 

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Dolores d, Direttore at nhow Milano, responded to this review

Dear Cristian, First and foremost thank you for your five stars review! I am happy you enjoyed the time you spent with us and also that you took advantage of our services that, together with our staff, are the added value here at nhow! If you wish we have also the Newspaper Service: we can buy the newspaper and deliver... More 

Macae, RJ
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel is well localized, nice breakfast and i stayed there for 2 nights and have a couple of things to report: 1) Water leakage from the toilet area. Reported and not solved by the staff. 2) Good shower but if you take more than 7 minutes it is going to flood the apartment. Not efficient draining. 3) The telephone... More 

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Dolores d, Direttore at nhow Milano, responded to this review

Dear Bruno J, Thank you for taking time to write to us in detail the problems you experienced while staying with us. I would like to apologize for not covering your expectations regarding the room: all the feedback given is the most reliable method of monitoring the service we offer and to improve the issue that need to be developed... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent a lots of night at Nhow Hotel in Milan and every time it confirms itself as my favourite hotel in Milan: kind staff, a great barman, a huge gym, clean room, very good breaksfast..in short an amazing hotel. Thanks, I am looking forward to come back soon !

Was this review helpful? Yes
Dolores d, Direttore at nhow Milano, responded to this review

Dear Simone S, Once again thank you for sharing your experience at nhow Milano. Finding out that we got to make you feel at ease every time you come it’s a great reward for us: I want you to know that I really appreciate you are sharing your 5 stars review as it’s a motivation for us to keep on... More 

Stafford, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel is within a 35/40 min walk into centre but is not in a very pictures area. Staff and general service is very good Rooms are perhaps in need of update and my room had view of roof and walls Restraunt food very good and breakfast was also very good Overall convenient Hotel for exploring Milan

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Dolores d, Direttore at nhow Milano, responded to this review

Dear Stephen C, Thank you for the time spent in sharing your comments about your stay at nhow. I really appreciate the words spent on our staff and on the service we provide as they are our added value to make our guests’ experience EXTRA-ORDINARY. It’s a pleasure to inform you that we have already started some renovations work in... More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Spent 4 days at the nhow Milan and had a wonderful time. Room was a little small (standard size) but the wet room/en suite made up for it. Gym facilities on site are just what you need for a day or two, and was completely empty when I was there. Breakfast included is above average continental fare - array of... More 

Was this review helpful? Yes 1
Giorgia Z, Guest Relations at nhow Milano, responded to this review

Dear Kathi B, Thank you for taking time in wriiting your review about your stay at nhow! We do appreciate the amazing title you gave to the review: we DO love the word “Wonderful” and we wish to give all of our guests a wonderful experience! We always offer the up-selling during the checkin as, although even the standard rooms... More 

San Diego, California
1 review
4 of 5 stars Reviewed 4 weeks ago

Trendy hotel. The area is great and the property is airy. I liked the restaurant as well. The bar should be larger and more sophisticated. The rooms are pleasant and the decoration of the hotel is very tasteful and trendy.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Giorgia Z, Guest Relations at nhow Milano, responded to this review

Dear Guest, thank you for taking time in writing your review: it's such a pleasure for us to receive our guests' thrilling comments! I am pleasent to read you liked our restaurant: it's well worth having dinner there to try our chef's delicious inventions made mixing local tastes to the international ones! Did you know that at the bar you... More 

Devizes, United Kingdom
Top Contributor
82 reviews 82 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 21, 2015

Great I guess if you like a trendy hotel, not sure if I like it or not, room is very comfy and everything is new and shiny. Food is fine, for artistic people I think you would love it! Is a long way from malpensa airport taxi was 110 euro at 8pm in the evening !

Was this review helpful? Yes
Giorgia Z, Guest Relations at nhow Milano, responded to this review

Dear Guest, Thank you for taking time in reviewing your experience at nhow. We are a trendy hotel of course, with an artistic taste in everywhere but we do want to make our guest feel at ease and we hope you had this experience with us! Thank you for the comments about the room: our maintenance department and also the... More 

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Additional Information about nhow Milano

Address: Via Tortona 35, 20144 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — nhow Milano 4*
Number of rooms: 246
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Also Known As:
Nh Hotels Milan
Nhow Milano Milan
Hotel Style:
#6 Green Hotel in Milan
#29 Romantic Hotel in Milan
#33 Business Hotel in Milan
#35 Luxury Hotel in Milan
#46 Family Hotel in Milan

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