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Mercure Milano Centro

Piazza Oberdan 12, 20129 Milan, Italy
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Mercure Milano Centro
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Mercure Milano Centro
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434 reviews from our community

Traveler rating
    108
    239
    63
    18
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very friendly reception from the staff. Overall the decor is old fashioned but comfortable and clean. Very comfortable bed. The location and price is a big plus. Only 20 mins by taxi to Linate Airport or 5 mins by taxi to the Stazione Centrale. The lift only serves the first 3 floors. Although the streets are busy the rooms are... More 

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here on my first time in Milan. The room was surpringly cute, very clean, heated towel rack, soft bed, even a speaker in the bathroom so you hear the tv. Cool detail. Staff was super friendly and sweet. 3 metro stops away from the Duomo, so easy even this blonde metro-virgin got there and back with no problem.

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2015

This has to be one of the best spots in Milano. You are opposite their equivalent of Central Park, surrounded by restaurants and bars, have a tram outside that takes you to Centro Station and only a 15 minute walk to the Duomo. The front desk staff were extremely helpful as was the floor steward who kept all the rooms... More 

Was this review helpful? Yes 1
silvia r, General Manager at Mercure Milano Centro, responded to this review

Dear Sirs, thanks a lot for your positive comment referring our hotel. I was very glad to read about the comparative between Central Park in N.Y. and our " Porta Venezia Garden", very true. Referring the staff, we all working hard to improve our service all the days and we are happy to reaad about your satisfaction. We hope see... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 14, 2014

This hotel isn't a hotel you wish to stay at unless you're after the location & nothing else. Geographically, the hotel is located in an excellent spot of Milan. I've stayed in different spots in the city but this one is the best when it comes to location. It is on buenos aires street, which is a key shopping point... More 

Was this review helpful? Yes 2
silvia r, General Manager at Mercure Milano Centro, responded to this review

Dear Sir, we are very sorry that you didn't enjoy our boutique hotel. L 'hotel has only 32 rooms, so we recreated the atmosphere of an ancient hous This decision, taken just a few years ago during the total renovation of an old palace dating to 1820, is the reason of the classic hotel style like the district where it... More 

Warsaw
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 1, 2014

I like the location of the hote- just next to metro entrance. It is also next to Corso Buenos Aires. Room was quite spacious but the bathroom needs to be renovated quite soon. Can be a solution for a short business trips

Review collected in partnership with Accorhotels.com

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silvia r, General Manager at Mercure Milano Centro, responded to this review

Dear Sirs, thanks a lot for you positive comment referring our Hotel. Concerning the bathroom: we are going to do some works to refresh their appearance. Thank you again; we hope to see you soon in Milan. Our Best Regards. Silvia Ramazzina Hotel Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 24, 2014

I booked a 'superior room with one queen size bed' at this hotel in good faith having viewed the accompanying image of a spacious room with two windows and description on their website. On arrival we were given a shoe box size room with one window which reeked of smoke. When I contacted reception to report that the room was... More 

Was this review helpful? Yes 2
silvia r, Director of Sales at Mercure Milano Centro, responded to this review

Dear Madam We are so sorry to read your comment Our website shows larger and smaller room as our rooms are. You reserved a double room for 2 people with no special remarks in your reservation . Your room was a double room, standard size with a square view and the room size correspond to the requirements of the Italian... More 

Tel Aviv, Israel
Top Contributor
116 reviews 116 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed November 18, 2014

We spent a few days in Milan and during a trip to the area we went to see the hotel. As a ke club member I wanted to see the hotel for my next visit to Milan. It was Monday 16.11 around 11:00 the manager on duty rudely turned to my wife and asked her what she is doing in... More 

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silvia r, Responsabile reception at Mercure Milano Centro, responded to this review

Dear Mr Azoulay, I 'm Leandro Laviano the Hotel Front Office manager I would really appreciate more details regarding your review We are in the center of the city,located in one of the best shopping areas We are used to see lot of people every day in our lobby and we never asked for the passport (we are not policemen)... More 

leeds
Top Contributor
119 reviews 119 reviews
30 hotel reviews
93 helpful votes 93 helpful votes
2 of 5 stars Reviewed November 5, 2014

Italian hotels may perhaps not be particularly good value for money, and of course Milan is a popular city where well-located hotels are at a premium. The Mercure seemed a good choice when I booked 3 nights there, but in reality it is not what I would expect a 4* hotel to be. In fact, the café-bar which is supposed... More 

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silvia r, Front Office Manager at Mercure Milano Centro, responded to this review

Dear Sir, we are really very sorry that You didn’t enjoy Your stay in our hotel. We are a boutique Hotel with only 30 rooms with breakfast and room service and this is well highlighted on our official web site It’s true that we are not a big Hotel but that’s what our guests like. We always do our best... More 

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