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ATAHOTEL The Big Residence

Via De Cristoforis Carlo 6 - 8 | (Zona Corso Como / Brera), 20124 Milan, Italy
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ATAHOTEL The Big Residence
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Ranked #245 of 432 Hotels in Milan
A recent review
4 of 5 stars Reviewed June 1, 2015
Safia H London, United Kingdom
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bulkington Warks
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked this hotel because of its closeness to Porta Garibaldi rail station and it's reasonable central location. The rooms are large and consist of a separate bedroom, separate lounge, large bathroom and a fully equipped kitchen, it was more like a self-contained flat than an hotel room. We could not understand why when breakfast is included and it has... More 

Was this review helpful? Yes
GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Rick, thank you for taking the time to review our hotel. Finding that our service were not up to your standards is very disappointing for us. We truly value the opinions of our customers because providing our guests with the best possible hospitality and service has always been our mission. We have addressed your issues. As for the internet... More 

Boston
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed June 3, 2015

I stay in around 60 hotels a year, (some 5 start, some 3 star, and everything in between)... All I really want from a hotel stay, is a clean room that's quiet, with an easy check in, good wifi and an edible breakfast... I don't ask for much! Unfortunately Ata's check in was anything but easy. It was probably the... More 

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GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Imaway, Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we apologize if we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue, and or, spoken with the employee in question. We... More 

Travelers are raving about these Milan hotels

London, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 1, 2015

The hotel looked rundown and the reception was a bit tired looking but the room was large and clean and the security for the rooms was excellent The hotel is located very close to Garibaldi train station and the nearby bars and restaurants.

Was this review helpful? Yes 3
GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Safia, First of all, we would like to thank you very much for your genuine and positive comment regarding your last stay in our Hotel. Every comment is very helping for us, in order to state further stimulations. Providing our guests with the best possible hospitality and service has always been our mission so, since our very first aim... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 15, 2015

Nothing fancy. Apartment type rooms located around the corner of Corso Como. Breakfast is sufficient. No free WiFi. Neighborhood is pretty quiet with good access to the train station Garibaldi. Plus to the other Atahotels is that this one does have a nice bar which is open all day and where you can enjoy your drink outside. Will check in... More 

Was this review helpful? Yes 1
GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Cobus76, Thank you for spending some valuable time reviewing us. It is disappointing to see that the breakfast served at the restaurant on the 11th floor of our hotel did not meet your expectations. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your comments about aspects of the... More 

Province of Trieste, Italy
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 18, 2015

I've been stayed here with my family for the weekend. The hotel has very comfortable little apartments with a bedroom, a living room, a large bathroom and a kitchen. Accessories in the kitchen are less then minimal therefore the kitchen my be used just for warming food. The overall hotel is clean and well managed. The staff is nice and... More 

Was this review helpful? Yes 2
GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Guest, We would like to thank you for such genuine positive comment showed us regarding your experience in our Hotel, in order to state further stimulations. Providing our guests with the best possible hospitality and service has always been our mission. So, since our very first aim is focused on our guests’ satisfaction, your positive experience will be a... More 

Dublin, Ireland
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed December 17, 2014

I recently visited Milan on a week long business trip and stayed at the Hotel. The property has a good value for money in terms of proximity to new and upcoming location in Milan and also cleanliness and space in the room. However, for a business traveler there is much to be desired in service. I needed an Iron in... More 

Was this review helpful? Yes 1
GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Guest, Thank you for taking the time to review our Property. We truly value the opinions of our customers and we apologize that we partially meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed your issues about the room service, and spoken with the employees in question.... More 

Cologne, Germany
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 14, 2014

I loved this place! It's very close to Garibaldi train station was very easy to find and easy walking distance. The first room I was sent to smelled horribly of smoke, even though it's a non-smoking room. I went back to the front desk and requested a new room. The gentleman was very nice and asked if I would mind... More 

Was this review helpful? Yes 1
GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Guest, We would like to thank you for such genuine positive comment showed us regarding your experience in our Hotel, in order to state further stimulations. Providing our guests with the best possible hospitality and service has always been our mission. So, since our very first aim is focused on our guests’ satisfaction, your positive experience will be a... More 

Shanghai
Level Contributor
87 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed October 13, 2014

I've stayed at the Residence a lot this year, because my company has a deal and I really like the location, except that when I first stayed there the trams were not operating. Now they are and if you are a light sleeper you'll have a problem staying asleep after about 5.30am because the trams are loud and run right... More 

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San Francisco, California
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 13, 2014

Stay at this hotel if you want to relive what it must have been like to live in an industrial city in the 1940's. The rooms are cave-like, dark and damp; with lighting that is reminiscent of pre-electricity, gas lighting. Very, very dim with some parts of the room so dark that one cannot read a food label when standing... More 

Was this review helpful? Yes 1
Indian Shores, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 2, 2014 via mobile

Great hotel for a great price in one of the best parts of Milan, Garibaldi area . Close enough to everything, but still away from all the touristy traps! Enjoy a glass of wine and some mezze at one of the many local bars and make sure to visit Pizzeria di Garibaldi!

Was this review helpful? Yes
GMTheBig, Guest Relations Manager at ATAHOTEL The Big Residence, responded to this review

Dear Guest, We would like to thank you for such genuine positive comment showed us regarding your experience in our Hotel, in order to state further stimulations. Providing our guests with the best possible hospitality and service has always been our mission. So, since our very first aim is focused on our guests’ satisfaction, your positive experience will be a... More 

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Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
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