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Park Hyatt Milan

#2 of 431 Hotels in Milan
Certificate of Excellence
5.0 of 5
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Via Tommaso Grossi 1, 20121 Milan, Italy
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Park Hyatt Milan
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Ranked #2 of 431 Hotels in Milan
Certificate of Excellence
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4 of 5 stars reviewed yesterday
Ardjuna Jakarta, Indonesia
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916 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jakarta, Indonesia
Top Contributor
51 reviews 51 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

As first visitors in Milan, we are very impressed on the location of this hotel. It is right at the centre of the city, and very close with the Duomo - the famous landmark of Milan. The room is very nice, with a big bathroom combined with the clothes place. Also the room is very quiet, and well maintained. During... More 

Review collected in partnership with Hyatt Hotels

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Charlotte, North Carolina
Top Contributor
56 reviews 56 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our second visit to this hotel--still great! The staff are very courteous and helpful. The hotel location, as noted by other reviewers, is great, near the Duomo, shopping, restaurants, etc. since our last visit the restaurant has been added/renovated and is very nice. So glad we chose this hotel once again and would definitely return.

Was this review helpful? Yes
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Guest, Thank you for your nice and kind review! I'm very happy that we didn't disappoint you and you appreciated your stay with us for the second time! We are already looking forward to welcome you back soon! Sinecerely yours Gorka Bergareche More 

2 reviews
4 of 5 stars Reviewed 2 days ago NEW

4 nights in April. The staff were exceptional, from front office and concierge but the jewel in the crown in the bar where we had our breakfast. They were so friendly and went out of their way. Will definitely return. Room was spacious as was the bathroom with ample storage space and amenities. Well located just next to the Galleria.

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Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Guest, Thank you for your beautiful review! We are really pleased to read such a good comment regarding our staff and especially during breakfast, that I will for sure relay it to the entire team! We are all looking forward to welcoming you back soon! Sincerely yours Gorka Bergareche More 

Somerset, New Jersey
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A great hotel located right next to the Duomo, and within walking distance of many attractions, restaurants and such. The staff, as always, treaded us great. We had a standard room without upgrade as the hotel was booked. It happened to be my wife's birthday while we were there and the staff had a birthday card, pastry in the room... More 

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London
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed for one night on business. The common areas were great - lovely bar for a couple of drinks and dinner. Staff were all very helpful and the location was brilliant. I thought my bedroom (on the first floor) was, however, a little tired. Perfectly pleasant, but could have done with modernising. Overall it was generally good, although I'm... More 

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Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Guest, Thank you for your kind review! I'm very pleased that you appreciated the service of our staff and overall enjoyed your stay with us, even if you found our romms a bit dated. Thank you again for your useful comments and we really hope to have the chance of welcoming you back! Warmest regards Gorka Bergareche More 

Dallas
Top Contributor
90 reviews 90 reviews
42 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After arriving into Milan from New York, this was an extremely welcome respite. This hotel has complete Italian charm! The room, though a bit small, was large with style and ambiance! The bed was extremely comfortable, the decor stunning, and the bathroom was fit for royalty. The concierge upon learning we were there for our honeymoon, sent us up complimentary... More 

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Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Guest, Thank you for your beautiful review! I'm very glad that you felt and appreciated our Italian charm!! Thank you for your kind comments and we are already looking forward to welcoming you back soon! Sincerely yours Gorka Bergareche More 

London - UK (but Italian)
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Fantastic location just steps from Galleria Vittorio Emanuele, the traditional CBD and the fashion district. Not my first choice in Milan, but probably my second choice. Service is very good and in line with international park hyatt standards, the room decor though strangely deviates from the usual PH template. I have been here a few times and when lucky the... More 

Was this review helpful? Yes
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Guest, Thank you for your kind reply! I'm happy that you appreciated our location and the service provided by our staff. We really hope you will give us another chance to welcoming you! Sincerely yours Gorka Bergareche More 

Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were to check into the hotel on April 25th. A parade blocked our access to the hotel. When we called the concierge to obtain recommendations on how to get to the hotel. He sent one of the bell men out to find us and guide us to the hotel. When the bellman, riding in our car, could not get... More 

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Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Thomas, Thank you very much for your kind comment! I'm very happy and proud to read such a positive comment regarding our concierge. We all hope to have the pleasure of welcoming you back soon! Sincerely yours Gorka Bergareche More 

Top Contributor
52 reviews 52 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here briefly at the tail end of a 2 week vacation - was a very nice way to treat ourselves after a long journey. Staff were all very nice and helpful. The beds were very comfortable - I slept very well. We received an excellent spa treatment for couples which we enjoyed. The only thing I didn't like was... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Guest, Thank you for your nice comment! I'm very happy that you enjoyed your stay with us and were satisfied with the service provided by our staff! We really hope to have the pleasure of welcoming you back soon! Warmest regards Gorka Bergareche More 

Valencia, Spain
Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights at the hotel and the excellent service started before traveling to Milan. Piero at the concierge service helped me with many inquiries before my trip, and everything was arranged when we arrived. The staff is truly there to help you in whatever you need. Breakfast is great and you can ask for almost anything you need... More 

Was this review helpful? Yes
Gorka_Bergareche, General Manager at Park Hyatt Milan, responded to this review

Dear Guest, Thank you for your great review! I'm really glad that you appreciated every aspects of your stay and were satisfied with the service provided even before your arrival! We really hope to have the chance of welcoming you back in a near future! Sincerely yours Gorka Bergareche More 

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