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The Gray

5.0 of 5 Via San Raffaele 6, 20121 Milan, Italy
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The Gray
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157 reviews from our community

Traveler rating
    66
    48
    20
    13
    10
See reviews for
13
55
10
43
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cluj-Napoca, Cluj, Romania
1 review
1 of 5 stars Reviewed 3 days ago NEW

Worst hotel ever!! Do not book this hotel! When I arrived at the reception they told me they were overbooked and they had to move into a different hotel, with NO prior notice. The hotel they moved me to was still owned by them, however it was a 4 star hotel and the price of the room was half of... More 

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uk
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed in this delightful boutique hotel once before. Aside from the fact that the road was closed due to resurfacing or the like, it was equally as delightful as I remember. Not easy to find particularly as no real signage but fabulous position in the city. Rooms were very stylish and comfortable and we were given an upgrade which... More 

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Mary N, Direttore at The Gray, responded to this review

Dear Merrybroo, We would like to thank you choosing our hotel, coming back to us and for your comments. We appreciate your feed back and certainly do our best to improve our services and to make our guest’s stay with us a most memorable one. The road is closed due to resurfacing as all city is renewing itself for Expo... More 

Geneva, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

Just spent a wonderful weekend in Milan for saint-valentines day. Stayed at the Gray for the second time and can only say that it was a wonderful experience. Simply said, there is no better location in Milan, right by the Duomo. We got upgraded upon check-in a junior suite which was lovely and great value for money. The hotel is... More 

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Mary N, Direttore at The Gray, responded to this review

Dear Parrain77, Thank you for your kindness and look forward to welcoming you at The Gray Sincerely Mary Nikolaeva GM More 

Chicago
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 25, 2015

I stayed at the Gray for way too short a visit - just a night as I was traveling home from Switzerland. Perfect location in a great, lively neighborhood - you can see the Duomo from the entrance, it's across from the beautiful Galleria, and very close to La Scala. The rooms were fantastic and unique - my colleague was... More 

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Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2015

The location is unbeatable - steps from the duomo and next door to La Rinascente. The service at the front desk and in the little restaurant was great. My room had a "gym" inside - an unexpected perk (which I did not use, btw). Bathroom was not great: the shower needs to be reworked - the water gets everywhere and... More 

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Carlsbad, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

Stayed at The Gray while on business in Milan, very friendly staff and close to fabulous shopping (my wife was going bonkers!) and many attractions. The rooms are very small, but then again this is Europe, so keep that in mind. My main beef is the price of breakfast, which I thought was included but that it is my fault... More 

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Lausanne, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 26, 2014

The Gray is a luxury boutique hotel in the heart of Milano. Walking distance to all the great shopping, restaurants, the Doumo and so in. The service was very good, the room was nice and included a small sauna. A small quaint bar in the lobby that looks out into the busy shopping area of Milano. Quiet and cozy a... More 

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Mary N, Direttore at The Gray, responded to this review

Dear Mr Nick, Thank you so much for your feedback. It is such a pleasure to hear that you've enjoyed your stay with us. Hope to have the opportunity to welcome you back at The Gray soon Sincerely, Mary Nikolaeva More 

Portland, Maine
Contributor
16 reviews 16 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 13, 2014

We love this hotel! Practically next door to the department store and 20 steps away from the Duomo. If you are here for the sole purpose of shopping, this is really great. There is no parking and we had a big van with us. The hotel helped us park the car nearby but for Euro45 per night! But it would... More 

Was this review helpful? Yes 1
Ankara, Turkey
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 8, 2014

The Gray is a five star rated hotel at the heart of the city literally a few meters away from the Galleria. Five star shouldn't mislead you for it doesn't have an indoor pool/ spa or even a gym but the location and service offered are good reasons to seriously consider staying at this hotel. There are various type of... More 

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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

Always the first option for my stay in Milan. Very good central location and Easy to reach. Beautiful view and the staff are extremely co-operative and friendly. Rooms are good , excellent beds and free wifi also. Last Stay was in January 2014.

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Additional Information about The Gray

Address: Via San Raffaele 6, 20121 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Gray 5*
Number of rooms: 21
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Also Known As:
The Gray Hotel Milan
Gray Hotel Milan
Hotel Style:
#85 Luxury Hotel in Milan
#103 Business Hotel in Milan

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