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The Gray

Via San Raffaele 6, 20121 Milan, Italy
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The Gray
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The Gray
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162 reviews from our community

Traveler rating
    70
    48
    21
    13
    10
See reviews for
15
56
10
44
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
128 reviews 128 reviews
48 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Brilliant location with views over the Galleria and Duomo. Our room was HUGE. Enough light switches and electronic curtain controls that it needs its own manual. Well designed room with a very comfy bed and a ginormous bath. Great

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Tonganoxie, Kansas
1 review
3 of 5 stars Reviewed 1 week ago

The lighting over the sink was poor. The door chair had been broken and reattached to the door.(that doesn't make you feel safe). The water bottle had a tag $1.50 if you drank it. We were there for a funeral.

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Minneapolis, Minnesota, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

If you take a left from the front door of this hotel, you are 25 steps from the Duomo. If you walk straight ahead, you walk right into the Galleria toward La Scala. The decor is chic, including the wall coverings, fabrics and lighting. We had great service from Leonardo in the small cocktail lounge. I will try to attach... More 

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Mary N, Direttore at The Gray, responded to this review

Dear Nikki, Thank you for your feedback, it is always a great pleasure to hear that we managed to make your stay with us pleasant and memorable. We hope to see you soon back at The Gray Sincerely, Mary Nikolaeva GM More 

Zurich, Switzerland
Contributor
16 reviews 16 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in few hotels in central Milan, including in the Staf across the street. But the Grey is truly the best we've seen, amazing room, extra large bathroom, even a sauna. There's also a large dressing room and the bed and bed linen were perfect. The breakfast was good, nothing spectacular but fresh and nice quality. The only downside... More 

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Mary N, Direttore at The Gray, responded to this review

Thank you for your preciuos words and hope to see you back soon at The Gray, Sincerely More 

Cluj-Napoca, Cluj, Romania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Worst hotel ever!! Do not book this hotel! When I arrived at the reception they told me they were overbooked and they had to move into a different hotel, with NO prior notice. The hotel they moved me to was still owned by them, however it was a 4 star hotel and the price of the room was half of... More 

Was this review helpful? Yes 4
uk
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 18, 2015

Have stayed in this delightful boutique hotel once before. Aside from the fact that the road was closed due to resurfacing or the like, it was equally as delightful as I remember. Not easy to find particularly as no real signage but fabulous position in the city. Rooms were very stylish and comfortable and we were given an upgrade which... More 

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Mary N, Direttore at The Gray, responded to this review

Dear Merrybroo, We would like to thank you choosing our hotel, coming back to us and for your comments. We appreciate your feed back and certainly do our best to improve our services and to make our guest’s stay with us a most memorable one. The road is closed due to resurfacing as all city is renewing itself for Expo... More 

Geneva, Switzerland
1 review
5 of 5 stars Reviewed February 15, 2015

Just spent a wonderful weekend in Milan for saint-valentines day. Stayed at the Gray for the second time and can only say that it was a wonderful experience. Simply said, there is no better location in Milan, right by the Duomo. We got upgraded upon check-in a junior suite which was lovely and great value for money. The hotel is... More 

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Mary N, Direttore at The Gray, responded to this review

Dear Parrain77, Thank you for your kindness and look forward to welcoming you at The Gray Sincerely Mary Nikolaeva GM More 

Chicago
Contributor
20 reviews 20 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 25, 2015

I stayed at the Gray for way too short a visit - just a night as I was traveling home from Switzerland. Perfect location in a great, lively neighborhood - you can see the Duomo from the entrance, it's across from the beautiful Galleria, and very close to La Scala. The rooms were fantastic and unique - my colleague was... More 

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Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2015

The location is unbeatable - steps from the duomo and next door to La Rinascente. The service at the front desk and in the little restaurant was great. My room had a "gym" inside - an unexpected perk (which I did not use, btw). Bathroom was not great: the shower needs to be reworked - the water gets everywhere and... More 

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Carlsbad, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

Stayed at The Gray while on business in Milan, very friendly staff and close to fabulous shopping (my wife was going bonkers!) and many attractions. The rooms are very small, but then again this is Europe, so keep that in mind. My main beef is the price of breakfast, which I thought was included but that it is my fault... More 

Was this review helpful? Yes 2
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