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Hotel Florence - Milan

3.0 of 5
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Piazza Aspromonte 22, 20131 Milan, Italy
Hotel Florence - Milan
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Ranked #140 of 430 Hotels in Milan
A recent review
3 of 5 stars reviewed 3 weeks ago
Chong Y London
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is well located by being about 5 mins away from Loreto station and the receptionists were helpful and friendly, although struggled a bit with English. The room is very generous in size however the shower is quite tight, all being very clean. The shower drain is half blocked in our room (124) so basically we were taking showers... More 

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Vila Nova de Gaia, Portugal
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although located reasonably well and supported by friendly staff, the Hotel Florence is just an average hotel, below my initial expectations. On the plus side, a large room and comfortable beds. A lot of walking space in the room, which contrasted with the very small shower. While I didn't hear much noise from nearby rooms, sounds coming from outside were... More 

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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 31, 2015

Hotel Florence is your average European hotel with a good location good service and a nice breakfast. Wi Fi connection was good also. Room was clean.there are some steps to negotiate but nothing impossible. Staff were helpful with a local map and how to get around Milan. Would stay there again.

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Cambridgeshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

We stayed for three nights. The hotel is conveniently located - five minutes walk from the Metro station and a few stops to all the major attractions. The rooms are newly renovated. Breakfast is not the best I have had but adequate.

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Brooklyn, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 6, 2015

Fairly close to the train station, crappy internet, mediocre breakfast. The room was clean and the staff were organized and friendly enough. All-in-all, we should have booked the Airbnb we stayed in a week earlier, mostly because I think this place is overpriced.

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Hotel_Florence_staff, Direttore at Hotel Florence - Milan, responded to this review

Dear Lady Sarah, thank you for the time you have dedicated to write its review. We are pleased you found the staff up to your expectations as well as the hotel's location relative to the center. We apologize for the malfunction of the wi-fi, which was recently renovated. The breakfast is above average for a three star Italian hotel. The... More 

Manila, Philippines
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed February 12, 2015

Just a short bus ride from the Central Station Milan. Hotel is near a park, a short walk from the subway station, with plenty of different restaurants between the subway and the hotel. Reception staff is not so friendly but helpful when requested to provide information regarding the location of the hotel. Breakfast is very good.

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Hotel_Florence_staff, Direttore at Hotel Florence - Milan, responded to this review

Dera Guest, thank you for writing your review. We are satisfied that you both liked the hotel, the service received and hast found it easy to move to the city center and the main shopping district Buenos Aires. From all of us a warm greeting and see you soon! The Management More 

Leeds, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed February 5, 2015

I really don't like to write bad reviews but perhaps this particular issue should be pointed out. I booked this hotel via hotels.com and maybe it was my fault that I remembered the price for 3 nights in pounds and confused myself with the price being in euros. Fair enough that was my fault. Price per night was €65 so... More 

Was this review helpful? Yes 1
Hotel_Florence_staff, Direttore at Hotel Florence - Milan, responded to this review

Dear Guest, thank you for leaving your testimony regarding the stay at our hotel. I am pleased that the service, the cleanliness, the breakfast buffet and the hotel location relative to the center was satisfactory. Regarding your complain towards our collaborator Alex, I want to clarify to you some points : Alex is one of our best employees and never... More 

Vilnius, Lithuania
2 reviews
3 of 5 stars Reviewed January 1, 2015

Someone smoked in a room and smell was very bad when we came. But comparing price with quality everything is not bad. Staff is very friendly. Beds are ok. They do not have food at night. The hotel is not very near to Milan city center, taxi is needed.

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Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence - Milan, responded to this review

Dear Guest, thank you for writing your experience in our hotel that in general was positive. We apologize for the inconvenience of the cigarette smell. All our rooms are non smoking, but not all the guest respects this interdiction. Unfortunatelly during your stay the hotel was fully booked for the New Year's day and it was impossible for us to... More 

Perth, United Kingdom
Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 25, 2014

Second stay in this hotel in last year. It is located on a small square a couple of minutes away from the metro and Buenos Aries, one of the main shopping areas. The rooms are smallish and basic but are clean and perfectly fine for a few night stay. Public areas of hotel are a little tired but again I... More 

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Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence - Milan, responded to this review

Dear guest, thanks for writing your review and to express a positive opinion about our services and in general about your stay. We are happy to know that you would not hesitate to choose us again for a future trip in Milan. You'll be pleased to know that we are doing renovations. Come back to see us then!. Best regards... More 

Abu Dhabi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed here for 1 night upon arriving from Venice in order to catch our flight the next day. The hotel is conveniently located near Milano Centrale (7 Euro taxi ride if you dont want to walk 10mins or take the metro) and has a Metro station only 5min walk away. Its only 4 stops from the center of Milan and... More 

Was this review helpful? Yes 1
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence - Milan, responded to this review

Dear Mr. Fadi, all the Hotel Florence Staff thanks you for the nice rewiew. We are so pleased that, even for a short stay for logistics reasons ( your flight ), you had a good impression of our service at the front office and of our location. We hope you'll choice us again for your next trip in Milan. Best... More 

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