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Hotel Florence - Milan

3.0 of 5
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Piazza Aspromonte 22, 20131 Milan, Italy
Hotel Florence - Milan
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Ranked #123 of 431 Hotels in Milan
A recent review
3 of 5 stars reviewed 3 weeks ago
Sarah G Brooklyn, New York
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245 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Fairly close to the train station, crappy internet, mediocre breakfast. The room was clean and the staff were organized and friendly enough. All-in-all, we should have booked the Airbnb we stayed in a week earlier, mostly because I think this place is overpriced.

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Hotel_Florence_staff, Direttore at Hotel Florence - Milan, responded to this review

Dear Lady Sarah, thank you for the time you have dedicated to write its review. We are pleased you found the staff up to your expectations as well as the hotel's location relative to the center. We apologize for the malfunction of the wi-fi, which was recently renovated. The breakfast is above average for a three star Italian hotel. The... More 

Manila, Philippines
Top Contributor
73 reviews 73 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 12, 2015

Just a short bus ride from the Central Station Milan. Hotel is near a park, a short walk from the subway station, with plenty of different restaurants between the subway and the hotel. Reception staff is not so friendly but helpful when requested to provide information regarding the location of the hotel. Breakfast is very good.

Was this review helpful? Yes 1
Hotel_Florence_staff, Direttore at Hotel Florence - Milan, responded to this review

Dera Guest, thank you for writing your review. We are satisfied that you both liked the hotel, the service received and hast found it easy to move to the city center and the main shopping district Buenos Aires. From all of us a warm greeting and see you soon! The Management More 

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 5, 2015

I really don't like to write bad reviews but perhaps this particular issue should be pointed out. I booked this hotel via hotels.com and maybe it was my fault that I remembered the price for 3 nights in pounds and confused myself with the price being in euros. Fair enough that was my fault. Price per night was €65 so... More 

Was this review helpful? Yes 1
Hotel_Florence_staff, Direttore at Hotel Florence - Milan, responded to this review

Dear Guest, thank you for leaving your testimony regarding the stay at our hotel. I am pleased that the service, the cleanliness, the breakfast buffet and the hotel location relative to the center was satisfactory. Regarding your complain towards our collaborator Alex, I want to clarify to you some points : Alex is one of our best employees and never... More 

Vilnius, Lithuania
2 reviews
3 of 5 stars Reviewed January 1, 2015

Someone smoked in a room and smell was very bad when we came. But comparing price with quality everything is not bad. Staff is very friendly. Beds are ok. They do not have food at night. The hotel is not very near to Milan city center, taxi is needed.

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Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence - Milan, responded to this review

Dear Guest, thank you for writing your experience in our hotel that in general was positive. We apologize for the inconvenience of the cigarette smell. All our rooms are non smoking, but not all the guest respects this interdiction. Unfortunatelly during your stay the hotel was fully booked for the New Year's day and it was impossible for us to... More 

Perth, United Kingdom
Top Contributor
78 reviews 78 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 25, 2014

Second stay in this hotel in last year. It is located on a small square a couple of minutes away from the metro and Buenos Aries, one of the main shopping areas. The rooms are smallish and basic but are clean and perfectly fine for a few night stay. Public areas of hotel are a little tired but again I... More 

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Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence - Milan, responded to this review

Dear guest, thanks for writing your review and to express a positive opinion about our services and in general about your stay. We are happy to know that you would not hesitate to choose us again for a future trip in Milan. You'll be pleased to know that we are doing renovations. Come back to see us then!. Best regards... More 

Abu Dhabi
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed here for 1 night upon arriving from Venice in order to catch our flight the next day. The hotel is conveniently located near Milano Centrale (7 Euro taxi ride if you dont want to walk 10mins or take the metro) and has a Metro station only 5min walk away. Its only 4 stops from the center of Milan and... More 

Was this review helpful? Yes 1
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence - Milan, responded to this review

Dear Mr. Fadi, all the Hotel Florence Staff thanks you for the nice rewiew. We are so pleased that, even for a short stay for logistics reasons ( your flight ), you had a good impression of our service at the front office and of our location. We hope you'll choice us again for your next trip in Milan. Best... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 12, 2014

Friends and I stayed for 4 nights at the Hotel Florence in Milan, a good location, only 4 Metro stops from Milan Centro, the Duomo, Galleria Vittorio Emmanuele, etc. I booked rooms here on recommendations of many TripAdvisor travelers. Rooms were comfortable, basic furnishings, very clean, with elevator, very nice buffet breakfast included. The owner and several of the staff... More 

Was this review helpful? Yes 1
Hotel_Florence_staff, Responsabile relazioni con la clientela at Hotel Florence - Milan, responded to this review

Dear Mrs. Emily, thatk you very much from all of us for your positive rewiew, but first of all for your and your friends kindness. It has been nice to have you in our hotel and a pleasure to give all the help you needed, above all after such a painfull episode. We rally hope to see you again in... More 

Lausanne
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014 via mobile

Well situated: direct bus to centrale FS, short walk to metro. Good beds, friendly staff. Perfect for its category. I don't know about breakfast as Ialways have breakfast in a café when I am in Italy.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2014

Had a really good experience. The staffs were friendly and helpful. The location is not too bad. Had a Metro station (Loreto) quite near by from where you can pretty much go to any of the tourist places quite quickly. The breakfast menu was quite good with lot if options.

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Sydney, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

The staff were excellent with help, directions, car parking & correspondence. The room was standard for this class of hotel with the bed flat and hard but good value for $. It's location was a 5min walk from the Metro with access to both Red and Green lines. Shower was only luke warm at the best

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