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Hotel Serena

Via Boscovich, 59 | Angolo Corso Buenos Aires, 20124 Milan, Italy
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dunedin, New Zealand
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice welcome from the girl on the desk,Interesting decor with vespers on display.There was a lift to the upper floors.our room was spacious with room to open suitcases on the floor.All clean and tidy.We enjoyed our stay and easily walked everywhere from here.Lovely breakfast.Would return happily.

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Malaysia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

Ground Floor Room 007, no view and very bad ventilation, broken shower screen, cold tile floor. can't image if stay in winter, the worst things are power cut off in middle of night and after 10am without any notice! Staff not friendly, even they wish good morning but no smile on face. Heard a hotel guest complaint about mosquito in... More 

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Travelers are raving about these Milan hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

Staying here, the room and location is fantastic, just off from a main shopping street. Great/cheap room with a safe and lovely en-suite bathroom. Very clean. Amazing. Food is great, coffees are made fresh to order and breakfast is awesome. The staff are pig ignorant. Not friendly and unapproachable. So we try to avoid them but we still get horrible... More 

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Los Angeles, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Had a really terrible experience here. The man who is chubby, middle aged, and has facial hair (I believe) is EXTREMELY racist. I don't usually complain about these kinds of but experiences but holy crap was it bad. First off, this was our first time EVER in Italy -we don't know how things run here so we wanted to ask... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

The spot is ok. Rooms are not too clean, we found hairs and dust. Beds are uncomfortable and front desk personnel show some really bad attitudes. Our bathroom needed remodeling and we have nasty stains in the shower and on the floor. The worst part is that is loud. Stay somewhere else, in particular if you are looking for customer... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

As one of our principal needs when travelling is to be central and quiet. this was good. Room fine, clean and tidy, small shower cubicle but did the job. Staff very good, no language problems, arrived very late, asked for bottled water, supplied with a smile. breakfast typical buffet, excellent proper coffee, breakfast staff good too, rooms cleaned daily, no... More 

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Iz-Zurrieq, Malta
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My family and I (4 adults in total) chose Hotel Serena due to its price and its central location. We stayed for 3 nights. The hotel is located approximately 10mins walk from the Milan Central Station, and around 40 mins walk from the Duomo (it can be reached far earlier by bus/ by the Metro). Our overall experience of the... More 

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Chennai (Madras), India
1 review
3 of 5 stars Reviewed 4 weeks ago

Location is good. Milano centrale is 1km from here and you can walk from here. Lima station and shopping street also near by. Rooms are good. Stayed for a night. We missed the free breakfast as we left around 7am to catch the train. 7.30am is the breakfast starting timw.However the employees are little rude..So only 3 stars!!

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Level Contributor
5 reviews
4 of 5 stars Reviewed May 20, 2015

I have been to Milan a number of times and this hotel impressed me. Though not exceptional, it is exceptional value. The staff were pleasant and the hotel itself was extremely clean and modern for those in its class. The balcony was a lovely and such a nice amenity. The breakfast was fine, above average but the barriat for a... More 

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Barcelona, Spain
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 9, 2015

It's a good place if you need to stay close to Milano Centrale. Nevertheless, it's a great pity that a modern and well equipped hotel could work with people that seem not to enjoy very much of what they do. I would only change service and breakfast, as the room was very nice.

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