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BEST WESTERN Hotel Mirage

#41 of 432 Hotels in Milan
Certificate of Excellence
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Viale Certosa 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)
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BEST WESTERN Hotel Mirage
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BEST WESTERN Hotel Mirage
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525 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Hotel Mirage
See the most recent reviews
Kranj, Slovenia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

We have hard times to decide for a city exploring trip hotel in Milano. After reading reviews of different hotels for hours, we find this one without really bad reviews. Location is good and it takes 20 to 25 min to the city center with tram just in front of the hotel. The staff was helpful, breakfast solid, rooms clean... More 

Was this review helpful? Yes 2
gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear Guest, Tank you very much for your review: your point of sight is very important for me and all my staff. Best Regards, Giovanni Puglisi Hotel Manager More 

Falkirk, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 28, 2014

This was a 'mystery trip' i.e. booked blind with an agent - the only proviso being a long weekend in a city we hadn't visited before. And so it was Milan (which we really liked!) and this hotel (which we thought was OK). What baffled me was how it scores so high on comparison websites (like this one)! Well, it's... More 

Was this review helpful? Yes 1
gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear Guest, First of all Let me thank you for your review. If the Hotel score is so high as web reputation in several website like tripadvisor,It means that the most part of our guests enjoyed very much their experience at Hotel Mirage and appreciated the Hotel facilities. I cannot affect the guest's opinion it's all down to subjective point... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2014

I spent 2 nights in this hotel, this is just normal hotel for business or travel in Milan. Access for airport is not good, but you can go city center with tram within 20mins. Room is comfortable and clean, but not special. (Breakfast is not recommended.) Wifi in room has good speed.

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gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear Guest, Thank you very much for your review. I will take in good consideration your suggestions in order to improve the breakfast service. Best Regards, Giovanni Puglisi Hotel Manager More 

Haifa, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 22, 2014

the hotel is located outside of the center, it's 25 min to the duomo (center) by tram next the hotel number 14, you can bay tickets from the reception stuff return tickets cost 3 euro for one person . the wifi is better in the lobby and good in the room. the room is comfortable for 2 people, bed too.... More 

Was this review helpful? Yes 1
gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear Sir, Thank you very much for your review. I appreciated your point of sight regarding your last stay at BEST WESTERN Hotel Mirage. Best regards, Giovanni Puglisi Hotel Manager More 

Warsaw, Poland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 20, 2014

We recently stayed for one night at the Best Western Hotel Mirage, as a stopping point before heading to Lake Como. It appealed to us as we had a rental car and needed parking, and didn't want to drive in the city center. I realize you should know what to expect with a Best Western, but the hotel still fell... More 

Was this review helpful? Yes 1
Germany
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 19, 2014

pro: - clean rooms con: - hotel is 15 bus stops away from the train station Cadorna - the one where the Malpensa Express arrives. I took a taxi which was € 13,90 plus tip. If you want to stay there more than one night or want to go to the city center after check-in, the taxi costs will reach... More 

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gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear Guest, Thank you very much for your opinion and the time spent in describing your last stay at Hotel Mirage. Best regards, Giovanni Puglisi Hotel Manager More 

Netherlands
Top Contributor
73 reviews 73 reviews
57 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed October 10, 2014

Hotel Mirage is a good hotel, with a very thoughtful staff. Rooms are of a good size, very well maintained and with good beds. We had a room on the back which was very quiet. There is a busy road in front of the hotel, so ask for a room on the back. Water in the minibar is complimentary! Breakfast... More 

Was this review helpful? Yes 2
gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear Guest, I appreciated the time you spent in descrybing the experience at Hotel Mirage. I am very satisfied that you enjoyed very much your last stay. I personally thank you and hope to see you soon. Yours Faithfully, Giovanni Puglisi Hotel Manager More 

Fregene, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

Great service! All around great experience. Definitely recommend. Clean rooms, hardwood floors, large bathrooms, excellent breakfast, efficient and courteous staff. No complaints. Excellent price to value ratio.

Was this review helpful? Yes 1
gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear guest, Thank you very much for your review. The considerations of our valuable guests are very important for us because help all of us to improve day by day our way of working. Best Regards, Giovanni Puglisi Hotel Manager More 

Aarhus, Denmark
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 10, 2014

Travelled with a big group, and everything went perfectly. From check in, to hotel service, to breakfast. The staff is SO nice and very helpful. There are great restaurants near the hotel. Location wise tt takes about 20 minutes to get into the Duomo (The church in central Milan) with the Tram. Which is cheap 1.5 Euro pr. trip. (4,5... More 

Was this review helpful? Yes 1
gruppomirage, Direttore at BEST WESTERN Hotel Mirage, responded to this review

Dear Guest, I'm very glad to make your last stay as a pleasurable one!! Many thanks for the time spent in describing your experience. Hoping soon to welcome you once again, I send my best regards. Giovanni Puglisi Hotel Manager More 

Plymouth, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 6, 2014

Stayed at this hotel as part of a wow go deal,on arrival we were given a double bed although I'd had advices them over email we wanted twin beds.It appeared no problem to change the room but when the second lot of keys were handed to us the room given had not been cleaned so we asked for a different... More 

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