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Excelsior Hotel Gallia

#11 of 432 Hotels in Milan
Certificate of Excellence
Hotel website
9 Piazza Duca d'Aosta, 20124 Milan, Italy
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Excelsior Hotel Gallia
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126 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

A really pleasant surprise the Excelsior Gallia in Milan. We arrived after a long drive to be greeted by perfectly mannered professional staff. Experience was written on their forehead. -they could tone down a notch the "snobiness" but nothing too annoying. Then... it's the hotel itself. Perfect.. and I mean it: PERFECT fittings, perfect cleanliness, perfect fabrics, décor, bathroom, lighting,... More 

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New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I had an amazing time shooting my work videos there. The hotel service was sublime . Everyone was super helpful and welcoming. Love the breakfast ! Trust me is not easy to find a good one in Milan. Love this place.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stayed there for 5 nights. The stuff very kind, very good breakfast and clean rooms. The only problem its the location, in one hand its very close to the central station which is good to take trains and metro, but its far from good locations in the city as restaurants, night life, shopping...

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New York City, New York
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The hotel has been refurbished to a very high standard. Very conveniently located for the Central Station. The staff is extremely helpful and very friendly and the rooms are large, sunny and very quiet. I got one of the best night sleep in my life!

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Rotterdam, The Netherlands
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I changed from my regular hotel (which was full) to this hotel. Some time ago it was renovated. It was changed into a "clean" environment. I paid EUR 550 per night which is an acceptable price for this kind of hotel in Milan. Unfortunately my room was in the front of the hotel. Starting 05.00h in the morning a very... More 

Was this review helpful? Yes 2
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, responded to this review

Dear JohndeJong_RDAM_NL, thank you for sharing your feedback with us. We regret to learn that you did not enjoy your stay with us and that we did not meet your expectations. Please allow us to clarify that your guest room (#233) is located on the back of the hotel and not on the front (facing the Piazza Duca D'Aosta). We... More 

Charleston, South Carolina
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel preserves the service traditions of the great Italian hotels of the past, but in a facility which is entirely modern and extremely stylish. The rooms are well equipped with excellent wi-fi and hi-def television, electrical outlets where you need them, and (unlike many of the grand old palaces) functional, quiet air conditioning. The restaurant is on a par... More 

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Olivieri_Marco, General Manager at Excelsior Hotel Gallia, responded to this review

Dear BobandOrnella, Thank you very much indeed for your nice feedback comments. We are more than happy to learn that you have enjoyed a true "Luxury Collection Hotel" experience during your recent stay with us. We hope that you will have the chance to come back soon in order to explore our new luxury outlets that will be an added... More 

Jeddah, Saudi Arabia
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was owned by le meridian. Starwood group took it over. The room revamped in a very modern way which is not matching with the spirit of this old traditional building ! Any how, I stayed in this hotel for one night only because it is the closest hotel from Milan Central Station. It is 20 steps away only... More 

Was this review helpful? Yes
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, responded to this review

Dear Haddawi, thank you for sharing your comments on Trip advisor. Customer feedback is very important to us as it helps us to improve our service level. We regret to learn that you were not 100% satisfied with your stay. With reference to you r guest room; did you communicate to our reception staff that you were not happy with... More 

New York City
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Everything about this newly renovated hotel was fabulous. It is meticulous and of the moment! Our room was a model of 21st Century Milanese design every bit as awesome as the stores on Via Montenapolean. The staff was courteous, gracious, and very helpful, including arranging tickets to the Last Supper. If I make it back to Milan I will definitely... More 

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Olivieri_Marco, General Manager at Excelsior Hotel Gallia, responded to this review

Dear LipNewYorkCity, Thank you for sharing your feedback with us and the rest of the Trip Advisor community. We are delighted to hear that you had a fabulous stay at the Gallia and that you appreciated our comfy guest rooms, the stylish setting, our luxury services and our friendly and professional staff. We look very much forward to welcoming you... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff were very friendly but discreet, rooms very impressive and comfortable, quet and clean. Very comfy beds, just wonderful! Shiseido Spa also great but totally unorganised (no shampoo, no conditioner, you must wear swimming suits in sauna, they have flip flops and towelling dressing gowns but no one tells you that, you have to find it).

Was this review helpful? Yes
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, responded to this review

Dear Ulla L, Thank you for sharing your feedback with us. We are pleased to acknowledge that you had an enjoyable stay and have appreciated our professional and friendly service and our comfy guest rooms. With reference to the SPA, please allow us to clarify a few matters. As per company procedure, swim suits must be worn inside the Sauna,... More 

Miami Beach, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As an ambassador level Spg member who has already spent 100+ nights in Starwood hotels this year, this is one of my favorite hotels. The decorating is contemporary, yet warm and beautiful. Front desk help is amazing. Kristina Jesenska stands out at reception who makes sure your every request, no matter how big or small, is addressed to your satisfaction.... More 

Was this review helpful? Yes
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, responded to this review

Dear Mel l, thank you for your outstanding comments. We are truly delighted to receive such excellent feedback from an expertise traveler as you are. Please rest assured that we will share you message with the rest of the team and pass on your special thanks to Kristina. We hope that you will have the chance to come back soon,... More 

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Staying in Stazione Centrale

Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
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