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The Westin Palace, Milan

5.0 of 5 20 Piazza della Repubblica, 20124 Milan, Italy
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The Westin Palace, Milan
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The Westin Palace, Milan
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1,036 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are here on a weekend break and got a fantastic rate . We were sorry to find Claudio had moved on to the Excelsior Gallia he will be sadly missed as such a professional. Our room was excellent and our stay was very relaxing . When you find a hotel that see after your needs there is no need... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I only had the privilege of staying here just 1 night. Paid for early check in at 9.30am but arrived at the hotel by 8.30. Johan, the front desk officer was delightful, took time to check available rooms and have me a choice. He walked me up just to make sure I was happy with the room. The room was... More 

Was this review helpful? Yes 1
New Canaan, Connecticut
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Milan is a vibrant city. Lots to do, see and do. However sometimes you need a friendly face and familiar surroundings to - get away from the busy streets snd sometimes persistent street sellers. Coming back to italy and to the familiar surroundings of the Westin is a great feeling. Whatever you need it is there. Comfortable beds, good sized... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

we were recently stay with Westin Milano on leisure with my wife. Hotel is centre located with walking distance to Milano Centrale station where you take train to almost everywhere in Italy and also to Airport and only 2 stops away to Duomo by MRT where is just in front of hotel. Walking disance to major shopping area with all... More 

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London, United Kingdom
18 reviews 18 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent hotel in a nice central location. Only 20 minutes and about 25 euros to Linate (in normal traffic). Large luxurious lobby with very friendly staff with all the time in the world for you. Rooms also good, a bit old fashioned perhaps, but still functional. Wifi functioning well. Gym downstairs mediumsized but had the best threadmills I have ever... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Milan Palace has many things going for it, the grand rooms with chandeliers and paneling, wonderful concierge, and located next to a Metro stop, very easy to get every where. What it is lacking in is the noise level. Early morning I could hear everything happening in front, garbage dumping etc. Late at night the couple above me were... More 

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Nanette_NYC, thanks for sharing your comments. We’re delighted that you enjoyed so much our hotel and its rooms and that you found the location convenient. We are also happy to hear that the concierge was helpful. Thanks for letting us know about the noise issue. We will do our best to solve the problem and will make sure to... More 

Top Contributor
122 reviews 122 reviews
36 hotel reviews
1,657 helpful votes 1,657 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Outstanding location, outstanding staff, Izabel Trifonova was Outstanding ! Izabel went above and beyond to make our stay the best ever ! ! ! the desk staff,the bell staff,the consierge staff,the resturant & bar staff were all great. this is an outstanding property with great views and a great location, if you are in the area you need to stay... More 

Was this review helpful? Yes 4
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear TheManMine, Thank you for your kind comments. We’re delighted to know that you enjoyed so much your stay at our hotel. It 'a pleasure to hear that you felt looked after by our staff and that your expectations were met because our first goal is to meet our guests’ needs and to offer them an unforgettable experience. We are... More 

Top Contributor
112 reviews 112 reviews
43 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Business down town hotel located on a distance from the city center. Good for conferences, bad for site seeing by foot. Rooms vary a lot. Very unified and "nothing special" design. Not even a single touch of Italy neither in property no in food.

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Max120368, thanks for sharing your comments with us. We’re appy to know that you found our hotel good for conferences. The hotel the hotel is 15 minutes' walk from the center, but there is the metro, immediately outside the hotel that takes 5 minutes to Duomo. As for the rooms, we take this opportunity to inform you that we... More 

Senior Contributor
34 reviews 34 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Efficient and helpful staff. A 10 min walk from Central Station and a 2 min walk from Repubblica Metro station, so an excellent location for accessing local attractions and for journeying further afield. Clean , quiet and spacious rooms equipped with everything a traveller might need from mouthwash to shower caps to shoehorns to needle-and-thread. We would highly recommend the... More 

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear CazBrogz, Thank you for sharing with other travellers these comments and insights. We are delighted to know that our hotel was a convenient and comfortable base for exploring the city. And we particularly appreciate your feedback on our breakfast buffet, we make great efforts to offer a wide choice that can give every guest a good start on their... More 

Seattle, Washington
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Overall: we stayed recently at the Westin Palace Milan and overall we found the front desk staff to be top notch, and we really enjoyed the suite upgrade, but there were some service misses that might give some pause for a Westin. Hits: 1) Suite upgrade on Starwood Preferred Gold (SPG) award stay - we were upgraded (in the late... More 

Was this review helpful? Yes 2
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Travellingbug07, Thank you so much for taking the time to write and share this detailed review, it is important to us to receive feedback from someone who is an experienced traveller and SPG Elite Member. We’re so happy to know how much you loved staying in one of our Deluxe Suites and resting in the Westin Heavenly Bed, before... More 

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Additional Information about The Westin Palace, Milan

Address: 20 Piazza della Repubblica, 20124 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Palace, Milan 5*
Number of rooms: 227
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Also Known As:
The Westin Palace, Milan Hotel Milan
Westin Palace Milan
Westin Milan
Milan Westin
Hotel Style:
#12 Green Hotel in Milan
#43 Family Hotel in Milan
#55 Romantic Hotel in Milan
#56 Luxury Hotel in Milan
#64 Business Hotel in Milan

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