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All 432 Milan hotels

The Westin Palace, Milan

5.0 of 5 Hotel   |   20 Piazza della Repubblica, 20124 Milan, Italy
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The Westin Palace, Milan
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72%
Ranked #91 of 432 hotels in Milan
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
pflamend Brussels, Belgium
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906 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brussels, Belgium
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotelservice is based on the typical American style of the 70' We had a very small room of 9 m2,which was sold for a bedroom of two adults. Airco noisy. The room was clean as well the bathroom. My apologies for taking a water out of the fridge in the bar . Staff is helpful and friendly

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Kiev, Ukraine
Contributor
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is not up to the mark with it's decor specially in the room where everything needs to be redone as quality is very bad. On the other hand, the staff is extremely helpful and friendly. Very kind and warm. Polite in speaking and when you ask the concierge for help they know everything. The location is ideal if... More

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Alexandria, VA
Contributor
14 reviews 14 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mom and I stayed here for a night at the end of our week in Italy since I had Starwood points to burn. The hotel is slightly removed from the main sights and in a business district, so everything around the hotel was dead on Saturday night. Upon check in we were assigned one of the older rooms which... More

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Top Contributor
88 reviews 88 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a proper old fashioned traditional hotel. Whilst five star, it is a little faded here and there. The lobby and public spaces are grand and very luxurious. Check in was easy. My room was interesting and whilst a little tired it was well arranged. An entrance lobby led to the dressing area and walk in wardrobe, the marble... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear DerbyshireJames, Thank you for posting this review and sharing so many details about your stay. We are delighted to know that you overall impression was a positive one and that you enjoyed a nice ‘cotoletta alla Milanese’ at our restaurant, it is a pleasant part of the Milan experience. We’re sorry to know that there were some maintanence issues... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An ageing grand hotel - tries hard but ultimately there are better options at this price in Milan. The Westin is located 5 minutes from the central commercial area of Milan on the Piazza della Repubblica. Across the square there is an excellent bar in the Principe Hotel. The upper floors of the Westin command excellent views of Milan. While... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Colonel_56, Thank you for sharing this feedback on your stay, it is valuable both to fellow travelers and to us at the hotel. The refurbishment of rooms is progress, with about 40% of inventory already completed and the remainder to follow soon. This will take care of the wear-and-tear and at the same time introduce a lighter decor style,... More

Dublin, Ireland
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights and couldn't have been more impressed! We stayed in a double room - The room was way beyond our expectations with an amazing big bed! We were given one of the recently renovated rooms overlooking the square without even having to ask:) It took 15 minutes to walk to Duomo which was made easier by... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Catherine, Thank you!! We’re thrilled to know you loved this trip to Milan and that our hotel proved to be a cozy, friendly base from which to explore the city and catch a game at San Siro after a restful night in the Westin Heavenly Bed. We truly appreciate your sharing this review and look forward to welcoming you... More

Stockholm, Sweden
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly staff and no problem with late check in. Had to print some extra copies of a presentation at late hours and got excellent help. Room was large with a very comfortable bed incl different pillows to choose among. Buffet breakfast was great. Casanova restaurant served a delicious dinner with really good wine from the well assorted list. Location is... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Patrik C, So delighted to know that you had a great stay and that we were able to be of help with getting your presentation ready, we’re here to make things easy for our guests. We take pride in serving modern Italian cuisine using only the freshest ingredients and we appreciate very much your compliments on the food you... More

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I only stayed for 2 nights but to set the record straight based on other negative reviews i wanted to say the folowing - its a modern looking hotel from outside, but very classic italian deco on the inside with wood-panneling and chadeliers everywhere giving it a very nice and cosy look, the staff is very kind (albeit a little... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear DMEG86, We appreciate the time you have taken to share this detailed and very informative review, thank you! We’re most gratified to know that your experience at the hotel was such a positive one and that you felt valued as a member in the SPG program, recognition of our most loyal customer is important to us. We do understand... More

Bushmills
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2014

We were here for a weekend with a large party. The rooms were very well appointed and comfortable. Breakfast and lunch were delicious with a wide selection of food which was sure to satisfy everyone's tastes. The atmosphere in the hotel was very welcoming and all of the staff made a point of speaking to guests. A problem with our... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear BushmillsTillieT, So thrilled to read your review and to know that you felt so comfortable and welcome at our hotel. That you feel like returning and recommending our hotel is the best compliment ever, we look forward to welcoming you back. Be well! Guest Experience Team The Westin Palace Milan More

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 6, 2014

The Westin Palace Milan is everything you would expect from a Westin hotel, the staff are very welcoming and friendly and there is an easy nice relaxed amostphere about the place. Stayed for 2 nights for the AC football and its a good location to easily get to to the San Siro with a metro stop almost just outside and... More

Was this review helpful? Yes 1
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear JonnyN_66, We’re delighted to know that you loved your stay with us and we hope you had a good time at the football match. Milan has a lot to offer and our hotel is indeed placed in a very convenient location for exploring it all. Thanks for sharing these comments, be well! Guest Experience Team The Westin Palace Milan More

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Additional Information about The Westin Palace, Milan

Also Known As:
The Westin Palace, Milan Hotel
The Westin Palace, Milan Hotel Milan
Westin Palace Milan
Westin Milan
Milan Westin
Address: 20 Piazza della Repubblica, 20124 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotel in Milan
#53 Family Hotel in Milan
#61 Luxury Hotel in Milan
#82 Business Hotel in Milan
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Palace, Milan 5*
Official Description (provided by the hotel):
Discover a place where you can be at your best. Upon entering The Westin Palace, Milan, we welcome you with sights, sounds and scents to stir your soul and replenish your spirit. Leave the outside world behind and allow you senses to be elevated. You have found your place to relax, revive and experience renewal. ... more   less 
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