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All 431 Milan hotels

The Westin Palace, Milan

5.0 of 5 Hotel   |   20 Piazza della Repubblica, 20124 Milan, Italy
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The Westin Palace, Milan
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Ranked #88 of 431 Hotels in Milan
A recent review
5 of 5 stars reviewed 4 days ago
David_Maywald Sydney, Australia
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983 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sydney, Australia
Top Contributor
100 reviews 100 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a short but wonderful stay at the Westin Palace last week, in addition to a couple of previous stays. This is an older building, with history & charm. Has a nice foyer, breakfast restaurant and interiors... Large rooms that are well-appointed. Central in Madrid, and close to attractions.

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Jersey City, New Jersey
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our family started our month long trip to europe in and out of Milan. We stayed at the hotel both times. The location is perfect to walk to Milan's shopping district and the Duomo. The concierge recommended great places to eat authentic italian food in the neighborhood which was key with a 9 and 7 year old. We would definitely... More

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Singapore, Singapore
Contributor
14 reviews 14 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at the Westin Palace for five days during our annual company event last week. The hotel is in a good central location providing easy walking access to many of Milan's attractions. Though there were no specific issues during our stay, the hotel fell short of meeting the usually high Westin standards in many ways. Our... More

Was this review helpful? Yes 1
Nyc
Contributor
20 reviews 20 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I had to stay here for work last week and I was definitely a little disappointed. It was totally fine but I was expecting more. The first room we were in didn't have a thermostat, just 2 knobs (almost like an old car AC) to work the air but all the decals that show what the knobs did were worn... More

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New York City, New York
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

We decided last minute to stay in Milan for a night, and literally had only a few hours to tour the city. We chose this hotel because it is close to the train station and therefore very easy for us to get to the airport the next morning. Hotel is not expensive, room was okay, barely furnished, nothing to write... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

LadyBren85, Thank you for posting these comments. We are certainly sorry to hear you were not wowed by your brief stay with us, but appreciate knowing you enjoyed our public areas and found the location of the hotel convenient. We have recently renovated several guestroom floors in a lighter, more contemporary style, but we also have a good number of... More

Antwerp, Belgium
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel close to the city is a good place to stay but it isn't the modern 5 star class you see these days even WIFI isn't offered for free but once you pay the 18 euros you are getting a fast connection. The bathroom is well equipped but also here it isn't impressing you!

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Cologne, Germany
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel during my recent business visit to Milan. At first, hotel looks very nice. Especially their approach into the hotel is really well done. Hotel is well maintained and very clean. Staff at the hotel was very friendly and very helpful. Restaurant on roof top gives you a chance for relaxing dinner. Only disappointment I had... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed the from Thursday until Sunday. The room was big and gorgeous. The room was cleaned every day, as it should. I got a massage while I was there and that was so relaxing! This was the first Westin I've ever stayed in, but I stayed in one in Montreal and the Montreal Westin didn't compare. Even the concierge... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Gloria R, We’re thrilled to have been your first stay experience at a Westin brand hotel and to know that you felt relaxed and renewed after your visit. We hope to have turned you into a fan of the brand and that we’ll have the pleasure of welcoming you back should your travels bring you to Milan again. Thank... More

New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This past August, I had the pleasure of staying one evening at the Westin Palace. Upon waling into this hotel, you are greeted by a very professional staff who immediately looks to tend to your needs. The reception and entrance foyer is beautiful with marble and stunning chandeliers. The rooms are very large with a beautiful comfortable which had very... More

Was this review helpful? Yes 1
Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Danielle C, We’re delighted to know you had such a lovely stay and found our rooms comfortable and well-equipped and our staff friendly and helpful. We regret it that your stay was a brief one but look forward to welcoming you back should your travels bring you to Milan again. Be well, Guest Experience Team The Westin Palace Milan More

San Francisco, California
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Westin property could use some sprucing up to be up to the standards of other Westin's I've stayed in but is still a nice place to stay in Milan. The staff were super helpful and always had umbrellas, directions, or a cab ready as soon as you asked. The rooms were old fashioned with big soaker tubs (AWESOME) but... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Jenna W, Please rest assured that all Westin standards are in place at our hotel, our brand has many fans and we want to make sure they find all the signature programs and Westin feel when they stay with us. Room cleaning can indeed be in the afternoon for stayover guests, but a different timing can be agreed on... More

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Additional Information about The Westin Palace, Milan

Address: 20 Piazza della Repubblica, 20124 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Palace, Milan 5*
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Also Known As:
The Westin Palace, Milan Hotel Milan
Westin Palace Milan
Westin Milan
Milan Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#35 Family Hotel in Milan #61 Luxury Hotel in Milan #64 Romantic Hotel in Milan #79 Business Hotel in Milan
Hotel Class
Official Description (provided by the hotel)
Discover a place where you can be at your best. Upon entering The Westin Palace, Milan, we welcome you with sights, sounds and scents to stir your soul and replenish your spirit. Leave the outside world behind and allow you senses to be elevated. You have found your place to relax, revive and experience renewal. ... more   less 
Number of rooms
227

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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