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The Westin Palace, Milan

#88 of 430 Hotels in Milan
Certificate of Excellence
GreenLeadersSilver level
20 Piazza della Repubblica, 20124 Milan, Italy
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The Westin Palace, Milan
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1,152 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New South Wales, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed today NEW

The hotel is a short 10 minute walk from central station. Our check in was smooth. Marisa who checked us in was lovely. Our allocated room was not ready as we arrived midday so she offered us a classic room in the older section of the hotel, classic in decor it was and very beautiful, she showed us the room... More 

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Santa Monica, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel in March 2015, after visiting different hotels around Italy this one is one of the best ones we stayed. It is cozy, I like the decor at the rooms. They have a very decent gym. The cocktails at the bar were good. Everything in general was great.

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USA and South Africa
Level Contributor
87 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night in this nice hotel on arriving in Milan. It is in a lovely old building, in a good location just outside (10 mins walking) of the old town, and a very short walk to the Central train station. We had a big room, with nice old-world style furniture/décor, a very comfortable bed, big bathroom, and nice... More 

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New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel. Room was spacious though standing shower was a bit small. Overall, it's on par with the Westin in Florence, though it's missing the fabulous roof top bar! I wasn't completely impressed by the restaurant.

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Atlanta, Georgia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived in Milan for a two week trip around Italy for my husband's birthday. We arrived to a large and very comfortable room, nicely appointed with a wonderful bathtub - all perfect to cure our jet lag from our trip from the States. The GM, Francesco Brunetti, proactively contacted me prior to our arrival and I apprised him it was... More 

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear ATLgirl911, Thank you for this review! We’re delighted to know you had such a great stay and that your husband enjoyed the little birthday celebration we had in store for him. We do hope that you will return to Milan and that we will have the chance to welcome you back. Be well, Guest Experience Team The Westin Palace... More 

Atlanta, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at The Westin Palace Milan was amazing! The staff at the front desk were very kind and helpful. Even though our SPG reservation was messed up, they found us a fabulous room for our first night. The living room area was a great place to relax and watch TV. When we were feeling cooped up, we went down... More 

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Katarina K, Thank you for posting this review and for letting us know how much you enjoyed your stay and loved the style of your 12th floor Junior Suite. These rooms were “freshened up” last summer but we chose to maintain their original style, though other rooms were renovated in a lighter contemporary style. Each of the two styles... More 

Seattle
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is gorgeous and is in a fantastic location. Service was impecable. A truly heavenly bed and gorgeous spacious rooms. We loved every minute of our stay and in fact extended our stay for a night we liked it so much. Booked via Orbitz for a good rate.

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear ItalianaSeattle, It’s wonderful for us to know that you loved so much your stay and did not want to leave, that’s the best compliment we can receive from a guest. Should your travels bring you again to Milan, we’ll be delighted to welcome you back. Stay well! Guest Experience Team The Westin Palace Milan More 

Montreal, Canada
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We usually go to Radisson Blue hotel, but with the Expo 2015 it was not available so we have booked at the Westin Palace viale della Republica. The hotel is well maintained, there is a good breakfast in the morning with scramble eggs, bacon, saucissage, oatmeal, yogurt, fruit, cheese, cold meet, bread (but no Toast), american coffee is not bad... More 

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear AnikF, We’re glad to know you decided to experience our hotel on this recent visit to Milan and that you enjoyed its more central location and facilities. Our hotel is currently fully booked and that is the reason why no courtesy upgrade could be offered. We have no swimming pool, nor do we advertise having one: the website photos... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This 5 star Hotel has two type of rooms. Try to get new renovated rooms. Rooms are very spacious and nicely decorated. Hotel's Restaurant is very good. Breakfast is very good. Gym is well equipped. Concierge is very competent. You get all necessary informations about where to dine or do shopping. Hotel is closed to Central Railway Station.

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Vedat I, Thank you! It’s wonderful for us to know how much you enjoyed our hotel and our beautifully renovated rooms. We hope to welcome you back should your travels bring you to Milan again, be well! Guest Experience Team The Westin Palace Milan More 

Singapore, null, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

stayed in both the classical and contemporary room. Preferred the sleek look of the contemporary room. great customer service. however business centre printer was out of use during my period of stay. was able to get the receptionists get my documents printed. about 20mins walking distance from Duomo and walking distance from Eataly. Very close to centrale train station.

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Melani S, Thank you! We love the look of our Contemporary Rooms and it’s great to know that so do our guests. We’re sorry to know that the printer in our business center was not working when you needed it, equiment is checked on a daily basis and we wish to thank you for bringing this to the attention... More 

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