I have to stay here often for work. I have to say that for a 5 star property it is extremely poor. On the last 2 occasions that I have stayed here, on one the previous guest's trash was still in the waste basket in the bathroom. On another, the previous guest's roomservice was in a cupboard, together with a... More

Atter a Trans Atlantic flight we arrived about 10 am. Naturally a room was not available. They try their best to do something for you by providing access to the Workout where you can shower and change. They suggested sitting in the rooftop solarium, but it was cool and cloudy there. So we waited in the lobby until the room... More

Nearly everything about this hotel was sub-par -- room lights didn't work, telephone didn't work, wireless didn't work, hotel workers came right into your room if you didn't answer the door right away. I was given directions to a bank cash machine that was closed. A colleague arrived late to find the minibar snacks eaten. The hotel has two parts,... More

We stayed at The Westin for 3 nights at the end of April and had an enjoyable experience there. High standards of Starwood and Westin brand were noticeable. The room was very comfortable and staff very helpful especially night shift, room service and the bellboy in particular and I apologise to them for not remembering the names. I wished I... More

We stayed for 2 nights in May during an extended trip to Italy. Beautiful hotel with nice lobby, big, luxurious room and large marble bathroom. Excellent staff throughout from front desk, information desk and doormen. Great location with metro entrance just outside that can take you wherever you want to go in Milan. Even had turndown service which is rare... More

Great location, good service and excellent option to stay in Milan. The hotel is lovely, we had a nice room with a big bathroom, and I don't think our room was recently renovated, but it was very comfortable. We had dinner one night at the hotel and the food was good. Breakfast buffets were good. The spa could be a... More

They gave us a nice, newly renovated room facing the garden, which was beautiful. The bed was great, bathroom and rooms were nice and clean. I enjoyed it a lot. It was the best hotel we stayed in for our whole trip.

I stayed there for 3 nights in May, 2013. Very good service, perfect breakfast, large and spacious room with big bathroom and very nice decor. Very comfortable bed. Extremely good location close to everything (downtown, metro, railway station).The minuses are : big prices inside the hotel (small bottle of local water costs 8 euro(!) and bad noise-proofing in the room.

Thank goodness for trip advisor. A traveler had suggested that one should ask for a recently renovated room which I did. Reading some of the reviews of the yet to be renovated rooms, I'm glad I read trip advisors' reviews before I booked my roomS. The roomS were gorgeously re-done. The staff was very helpful and friendly. We ate at... More