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All 432 Milan hotels

The Westin Palace, Milan

5.0 of 5 Hotel   |   20 Piazza della Repubblica, 20124 Milan, Italy
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Ranked #91 of 432 hotels in Milan
A recent review
5 of 5 stars reviewed 1 week ago
Ken O Calgary, Canada
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968 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Melbourne, Australia
Top Contributor
152 reviews 152 reviews
83 hotel reviews
153 helpful votes 153 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel should have plenty going for it including 1.Location - approximately half way between the Central train station and Centro; 2. Good size rooms and infrastructure and 3. Past "Grandness" Regrettably our experience was completely underwhelming and unsatisfactory for a range of reasons including. 1. The room allocated on the third level was poorly made up. No drinking water... More

Was this review helpful? Yes 2
Calgary, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Of all places to visit in Italy, Milan is not my favourite place. It is just a big city with little to see. This being said if you do plan to visit I would highly recommend The Westin Palace. This is a beautiful hotel with one of the largest and most comfortable rooms I have stayed in. I was able... More

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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

FO staff who checked me in was helpful and friendly, the1st room he assigned to me is located at higher floor with Empire-style design which personally I prefer newly renovated room and I did requested for it while I made booking. Hence, I went down to tell him my preference, he is very helpful to search for newly renovated room... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear Es_T232, Thank you for letting us know about your experience at our hotel and about your room style preference. You will be glad to know that we have just completed the renovation of several more guestroom floors so that many more rooms are now in a lighter, more contemporary style, while retaining their classic Milanese elegance. We fully agree... More

Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

They are always on point - I have stayed there many times over a period if years and have found them so friendly - the rooms a but gussy but spacious and clean - great products in the bathroom - although I wish they would go back to Bulgari. The staff is wonderful, extremely helpful and always so pleasant. I... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear fashiondiner, We can see from your comments that you have been a regular of the hotel for many years and we would like first of all to thank you for your loyalty in making us your preferred choice in Milan. Bulgari bath amenities are not availble as Bulgari has its own hotel in Milan, but both the Westin White... More

Melbourne, Victoria, Australia
Top Contributor
84 reviews 84 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

The place is fantastic from its room to the balcony and breakfast areas. You will have to spend a bit more but the value is there. The only down point to this hotel like many others is the cost of eating there and its laundry services, movies etc and all hotels are the same. Remember there is always a supermarket... More

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Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the Westin Palace Milan is set amidst city parkscapes that gives it it's charming & rustic characteristic. the service provided by the front desk office is second to none, with fluent English speaking staff on-hand to help you with your every needs. the room service menu although limited in choice, is outstandingly sumptuous. breakfast at the roof terrace was something... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear ahmad shazerain z, Thank you so much for posting this review and for letting us know how much you and your family enjoyed your stay with us. We are delighted that you appreciated the quality and variety of foods served at our hotel and looked forward to breakfast every morning. Westin puts a great focus on starting the day... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thoroughly enjoyed my stay here. From the outside it does not look too special but when you walk into the lobby, you are transported back to another era: gilded furniture and accents, large mirrors, marble floors and a bell desk that harkens back to Victorian times complete with large red tassels attached to “keys”. Even my room had old... More

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kaz7478
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice hotel with lovely rooms. We did have a small problem with the first room but the reception staff were very efficient and quickly resolved it and moved us to another room. I didn't sleep that well as unfortunately there was a child in the next room that cried most of the night ( not hotels fault but sound... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear kaz7478, We’re glad that you liked the hotel and found our Westin Heavenly Bed so comfortable, but regret it that your rest was interrupted by noise from other guests. We are in the process of renovating several guestroom floors and do hope you will consider returning to experience them when you next visit Milan. Be well, Guest Experience Team... More

Beijing, China
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Westin is Westin everywhere, but I like and prefer Westin hotels in Asia (China, indonesia, Singapore). What I like very much is heavenly bed. It is similar in any country. Service quality need to be improved little bit. Local staff are kind of slowpoke and need quite long time to understand what client need. In Asian hotels always give you... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear LEVAN T, Thank you! It’s great to receive feedback from a Westin brand fan and connoisseur, and we fully agree that the Heavenly Bed is something that makes quite the difference when you are looking for a good night’s rest. Apples are available in the lobby all afternoons, they may not always be green ones though.. Your comments on... More

Edmonton, Canada
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night at the Westin Palace, after being re-routed to Milan. The hotel was booked on Hotwire for a very reasonable price. The hotel has old world grandeur and our room ( probably a junior suite) was spacious with a huge bathroom. We arrived late and went into the lovely lounge and even though the kitchen was closed,... More

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Starwood M, Guest Relations Manager at The Westin Palace, Milan, responded to this review

Dear auroraof5, Being re-routed is never ideal, but we’re glad that one such situation made you discover our hotel and that you had such a lovely experience here and were even able to explore the city a little bit. We do hope that you will want to come back for some more shopping, be well until then! Guest Experience Team... More

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Additional Information about The Westin Palace, Milan

Address: 20 Piazza della Repubblica, 20124 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Palace, Milan 5*
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Also Known As:
The Westin Palace, Milan Hotel Milan
Westin Palace Milan
Westin Milan
Milan Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#39 Family Hotel in Milan #62 Luxury Hotel in Milan #66 Romantic Hotel in Milan #75 Business Hotel in Milan
Hotel Class
Official Description (provided by the hotel)
Discover a place where you can be at your best. Upon entering The Westin Palace, Milan, we welcome you with sights, sounds and scents to stir your soul and replenish your spirit. Leave the outside world behind and allow you senses to be elevated. You have found your place to relax, revive and experience renewal. ... more   less 
Number of rooms
227

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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