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Milan Marriott Hotel

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Via Washington, 66, 20146 Milan, Italy
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Milan Marriott Hotel
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761 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Miami, Florida
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is clean, but old. Not antique. If you must have a Marriott you can stay here. You won't love it, but it won't make you miserable either. Don't expect to be wowed. Prices are reasonable and in line with the property. Property is not in line with a typical Marriott. Executive Lounge is a small room that is... More 

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Guest R, Front Desk Supervisor at Milan Marriott Hotel, responded to this review

Dear Mr Eduard R, Greetings from the Milan Marriott Hotel! Thank you for the feedback that you left to us, on TripAdvisor web page, regarding your recent stay in our hotel. First of all I would like to thank you for the nice words you used to describe our staff , but we are really sorry to realize that your... More 

Mexico City, Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel was so kind and sensible to our needs. Very well located. The property need improvements, looks old fashioned but the people makes the difference . The air conditioned at the rooms was not working properly. If I go back to Milan, I'll stay there again.

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Atlanta
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Milan Marriott while we were in Milan, it was a great hotel with an awesome breakfast buffet. The bed was way to soft for me, felt like I was sinking in quicksand, and the rooms air conditioner never cooked the room to a low enough comfort level, as I am used to with the Marriott brand,... More 

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Paris, France
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel needs a lot of improvements. They are just going through the motions without any real effort. Just checking boxes. The Internet/wifi is constantly dropping my connection. The lounge on the 7th floor is pathetic, although Lissy does a great job. The air conditioner is just barely cool enough. The gym is poorly equipped. Then when I try to... More 

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Guest R, Guest Service Agent at Milan Marriott Hotel, responded to this review

Dear Rarguez, Greetings form the Milan Marriott Hotel and thank you for the feedback that you gave through Tripadvisor site regarding your stay in our hotel. We really care about opinions and feedbacks like yours, because they are precious for us to improve our service. We are really sorry to discover that your overall satisfaction was not positive, moreover regarding... More 

Travelers are raving about these Milan hotels

Warrington, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have read some of the recent reviews, and as a regular business traveller consider some of them to be a little harsh. I have stayed here on a number of occasions and my room has always been spotless and have everything that I need. The staff are very personable and helpful. The hotel is also very well located for... More 

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Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Ms AngelaBy2014, Greetings from the Milan Marriott Hotel. We are very pleased to receive your review related to our services on Tripadvisor’s page. We are glad to realize that the stay in our property satisfied your expectations; especially we would like to thank you for the nice words you used to describe our staff, we are always happy to... More 

Sydney, New South Wales, Australia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I know, I know... Its Italy! Its supposed to be gaudy and old, but this place was hysterical! Don't get me wrong... it is clean, and they maintain it well, but the place needs a style revamp! Room size is fine, bathroom cracks me up (for the reasons above), and the staff are lovely! The bar was wonderful to have... More 

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Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dearest julesC392, Thank you for writing a review on Trip Advisor Social Network. We would like to offer you our sincerest apologize if our hotel style doesn't meet your expectations. We shared with all our staff your nice words about our team. Waiting for you in Milan, we remain at your disposal for further information yuo may need. Kind regards... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stayed here 3 nights.its middle of summer and temperature tends to reach 36degrees celcius.the hotel has no proper airconditioning.the temp in room stayed at 26degress for a whole day before i couldnt take it and complained to the staff.they said there is NOTHING they can do and just gave me a standing fan! I feel that for a marriott property... More 

Was this review helpful? Yes 1
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Mr kbs198, Greetings from the Milan Marriott Hotel and greetings from all the staff of the hotel. We do apologize for the bad stay you experienced in MIlan. Unfortunately, temperatures have been unexpected if even if it is Summer. A lot of balck outs damaged our A/C System and we are sorry if it happened during your stay. We... More 

Hong Kong, China
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I could go on about the state of the property but this has been amply covered by other guests. Instead, after a disastrous check in procedure, 4 hours later security was sent to one of our rooms to 'remove' me as I apparently was not a guest. All 4 rooms were paid by myself, the hotel had my passport and... More 

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Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Mr MattB-HK, we are desolated for the bad experience you had during your last stay in our hotel. In particularly, we do apologize if you felt chased from our Security Department because we encourred in a misunderstanding. Futhermore, due to the event in Milan, we recently deeply increased the security controls for our guests and their own safety. Moreover,... More 

Boston, Massachusetts, United States
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

very happy with the quality of this Marriott. The employees were all very helpful and nice. The room was spacious, very clean and quiet. There is no sundries store but there is a large supermarket right across the street. The hotel is not in the city center so requires a taxi or subway to get into the city center.

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Stockholm, Sweden
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This property is run down and needs to be totally updated. The rooms are old and very dated. It was in the 90's during our visit and the AC was not able to cool the room. Parking requires you drive the maze and then find your way to the lobby, very poor lighting! Bedding must go with the age of... More 

Was this review helpful? Yes
Guest R, Guest Service Agent at Milan Marriott Hotel, responded to this review

Dear Mr. Phil C., Greetings From Milan Marriott Hotel, and thank you to making the time to leave us a review on TripAdvisor web site. We are always focused on guest comments like yours, because they give us the chance to improve our overall service quality. We do apologies for the bad experience you lived in our property due to... More 

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