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Milan Marriott Hotel

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Via Washington, 66, 20146 Milan, Italy
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Milan Marriott Hotel
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746 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

This property is run down and needs to be totally updated. The rooms are old and very dated. It was in the 90's during our visit and the AC was not able to cool the room. Parking requires you drive the maze and then find your way to the lobby, very poor lighting! Bedding must go with the age of... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Very positive experience with the service level of the personnel. Nice hotel with comfortable rooms with ac. Unfortunately heard a constant knocking sound of I guess the heating system. Also the distance to the city centre is a bit far but doable. All in all a recommendable hotel.

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London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

There's something about big, ageing Italian hotels. The furnishings are all there, but have seen better days; the staff are polite, but not the most helpful; and the food is generally ok, but nothing to write home about. Was here for the Autumn 2014 Eurofi; conference facilities are good, as you would expect (though the basement rooms were a bit... More 

Was this review helpful? Yes 1
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Mr Colin E, Thank you for making the time to write a review about your stay at the Milan Marriott Hotel. We do apologize if we didn't meet you expectations about food, hotel building and the staff. We are always focused on our Guest's needs and we would like to offer our best service. We will share your comment... More 

Manhattan Beach, California
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am not a complainer, and I can travel high and low. So I feel this hotel was average. I do feel it could use and remodel, it does seem quite old. It is a little far away from things, but it's not so bad. We stayed here for 1 night, then to Florence, then Rome. So we were so... More 

Was this review helpful? Yes 1
Guest R, Milan Marriott Hotel at Milan Marriott Hotel, responded to this review

Dear Mrs Angelicak310, thank you for writing a review about your last visit in Milan on Trip Advisor Social Network. We are desolated for your unsatisfying experience you had at the Milan Marriott Hotel. We hope to have another change to have you again as pleasant guest in our hotel in order to offer you our best assistance and hospitality.... More 

Miami, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was a real pleasure to arrive at after a 9 hour flight. I received an email about doing the mobile check in and did so on my way to the hotel. When we arrived everything was set up for us and after giving them our passport we got a very quick check in process. The only downside about... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I like Marriott hotels and this one is yet another proof. Great hotel with good location, 5 minutes away from the subway and in a quiet area. The rooms are very nice and I was upgraded due to my platinum membership. The breakfast is very very good with two cooks at work and the variety of food is great. The... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
138 reviews 138 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I love almost everything about Italy, except for the beds. They are usually uncomfortable, flattish things, lacking in any of the padding I am used to. The Milan Marriott may lack a lot of italian charm, but it does have lovely soft beds for Americanis! Seriously this hotel is fine, apart from the aesthetic; kind of a weird corporate exterior... More 

Was this review helpful? Yes 1
Guest R, milan Marriott at Milan Marriott Hotel, responded to this review

Dear rr1042 Greetings form the Milan Marriott Hotel. Thank you for the feedback that you left to us regarding your stay in our hotel, we really care about opinions and feedbacks like yours, because they are precious for us to improve our service. We would like to thank you for the nice words you had used to describe our property;... More 

Chicago, Illinois, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

I'm a gold Marriott Elite member for many years and checked in to this hotel for my 5 hour layover. I wanted to rest, relax, take a shower and stretch my back before my long flight back to Chicago. I went to the executive lounge at 455PM with my partner and two colleagues. Not only that a plastic/styrofoam cups were... More 

Was this review helpful? Yes 1
Guest R, Milan Marriott at Milan Marriott Hotel, responded to this review

Dear Joseph T Greetings form the Milan Marriott Hotel. Thank you for the feedback that you left to us regarding your stay in our hotel, we really care about opinions and feedbacks like yours, because they are precious for us to improve our service. We are sorry to discover that your overall satisfaction was not completely positive We hope we... More 

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Oslo, Norway
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Went here on business early June 2015. The staff was very friendly and polite. Drawbacks: - very expensive wifi in the rooms (especially when you keep the Marriott room rate in mind). - the AC insisted on keeping the room at 24 deg. C. - the gym is small, and the AC in there is poor - the elevators worked... More 

Was this review helpful? Yes 1
Guest R, milan Marriott at Milan Marriott Hotel, responded to this review

Dear Øystein F Greetings form the Milan Marriott Hotel. Thank you for the feedback that you left to us regarding your stay in our hotel, we really care about opinions and feedbacks like yours, because they are precious for us to improve our service. We would like take this opportunity to inform you that since January 2015 Marriott has started... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A deceiving hotel, with a completely different exterior to what actually is inside. The foyer and rooms were good and spacious. The staff as others have said were very friendly and helpful. The breakfast buffet again was good with a wide variety of dishes and foods to choose from. The only slight negatives were no free wifi within your room... More 

Was this review helpful? Yes 1
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