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All 431 Milan hotels

Starhotels Ritz

4.0 of 5 Hotel   |   Via Spallanzani 40, 20129 Milan, Italy (Porta Venezia)
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Ranked #115 of 431 Hotels in Milan
A recent review
3 of 5 stars reviewed 2 days ago
Nienke V
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502 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The bed was super hard (like China hard), the room stuffy and they start emptying the bottle banks at 6 in the morning..... If you're in for nice restaurants, this is not the right location to be, try to find something in the Brera area. Good service point: I forgot my charger in the room and they found it and... More

Was this review helpful? Yes
Novarino D, Responsabile relazioni con la clientela at Starhotels Ritz, responded to this review

Dear Mrs Nieke, thank you very much to share your opinions with us, expecially if they contain suggestion to improve our service. It's always difficult to select a bed that suits to everybody and we regret that you were not completely sotisfied about that. As you can imagine we follow a protocol to change our beds after an extimated average... More

Chicago, Il
Top Contributor
57 reviews 57 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel overall is nice and in a decent location. The room was small, but efficient and clean overall. There are stairs leading down to the reception area, so keep that in mind. The staff were efficient with helping us with taxis, but the breakfast staff could be a bit more attentive. We didn't know if it was ok to... More

Was this review helpful? Yes
Novarino D, Responsabile relazioni con la clientela at Starhotels Ritz, responded to this review

Dear Itwiew, thank you very much for your staying at Starhotels Ritz. We are glad that you would visit us again and we thank you for sharing your experience in our property. We already check the inconveniet you pointed out as we aim to assure a pleasant stay to everybody, that's why your rewiew it's so important for us. We... More

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was very modern and very clean. The bathroom was small but modern and clean. The hotel is nearby to metro station and plaza duomo. Perfect location to visit the downtown and the city. The breakfast might be better. Beautiful hotel a really 4 star. We ll come back

Was this review helpful? Yes
Novarino D, Responsabile reception at Starhotels Ritz, responded to this review

we thank you very much to have decided to come back to Starhotels Ritz, and for dedicating some of your personal time to write about your experience with us. We are very pleased to have contributed to make your stay in Milano a pleasant one. We really appreciate your comment about your desire of coming back again. Thanks a lot.... More

Shanghai, China
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 27, 2014

I enjoyed it very much!! It was my last stop for my Europe trip, so my friend and I decided to finally spend some money and enjoy our stay. The hotel was not far from the train station. Close by there were plenty of restaurants and bars. It was also convenient to go to a metro station. The breakfast was... More

Was this review helpful? Yes 1
Novarino D, Direttore at Starhotels Ritz, responded to this review

Dear Amber Z, It's such a pleasure to read your nice comment regarding your stay at Starhotels Ritz and we are very proud to have contibuted to make your stay in Milan "your best stay in Europe". Your thoughts will be shared with my staff in a way of awarding such good service and dedication towards our guests. We thank... More

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 11, 2014

This hotel was chosen for me and I didn't really research much about it before arriving. I parked my car in their underground car park (useful but very dingy) and made my way up to reception. The decor of the reception is slightly dated but although the staff were extremely helpful and polite, I didn't expect much when I checked... More

Was this review helpful? Yes 1
Novarino D, Direttore at Starhotels Ritz, responded to this review

Dear RobMo, thank you for your nice comments regarding Starohtels Ritz's staff. Periodically our company renews its properties, and in the next future we will make some refurbishment in the common areas. But, honestly, what is really important reading your review, is the staff attitude you kindly noted. Your thoughts will be conveyed to my staff in a way of... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

Very good hotel with very good service and staff. Been there 1 year ago however the room I stayed was a bit not refurbished.. Most of the others were from what I remember..Handy location for someone to be in walking distance from Monte Napoleone.. Metro is also close by.. Well done, good choice

Was this review helpful? Yes 1
Novarino D, Direttore at Starhotels Ritz, responded to this review

Dear AleksiaK, we thank you very much to have decided to come back to Starhotels Ritz, and for dedicating some of your personal time to write about your experience with us. We are very pleased to have contributed to make your stay in Milano a pleasant one. We hope to welcome you again in Starhotels! Best regards More

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

Excellent location! 300 meters from Lima Metro station, five minutes from Buenos Aires . The Staff pleasant and efficient. Good breakfast. The room was too small. we shell recommend this hotel for the best location.

Was this review helpful? Yes 1
Novarino D, Direttore at Starhotels Ritz, responded to this review

Dear Nurittb we would like to thank you, first of all, for the time you dedicated to write your review on Trip Advisor. Precious feed back and what guests want to recommend is the key to improvement; we are really glad to read that you have been satisfied regarding our staff and service. Hoping to have the possibility to welcome... More

Melbourne, Australia
Top Contributor
77 reviews 77 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 5, 2014

Not knowing anything about Milan, we wanted a reasonably good hotel, near shops. Our research indicated that Starhotels Ritz was in the Corso Buenos Aires precinct, which was correct, but Corso Buenos Aires was, for us, very disappointing - more for locals than for tourists, lacking the atmosphere of the Brera and Duomo areas. Location aside, the hotel is very... More

Was this review helpful? Yes 1
Novarino D, Direttore at Starhotels Ritz, responded to this review

Dear Nathan1000, we thank you very much for the time you dedicated to write your comments regarding us on Trip Advisor. We are glad to have contributed to make your stay in Milan a pleasant one, even if you didn't like Corso Buenos Aires area. Best regards Diego Novarino General Manager More

Wooster
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 2, 2014

....gave us problems. I had left my rucksack in a taxi. Luckily I had gotten the taxi driver's number but not the name of the company. ( They use numbers instead of names like the 40/40 cab company or the 69/69 company) It was my good fortune that Eugenia was working at the front desk. The manager argued with me... More

Was this review helpful? Yes 1
Novarino D, Direttore at Starhotels Ritz, responded to this review

Dear Woosailor, I thank you for dedicating some of your personal time to write your comments regarding your recent stay at Starhotels Ritz. We appreciate any suggestions and opinion related to our service, and our goal is to improve it. We understand what you had experienced during your stay was unpleasant and realize that this aspect is very important. We... More

Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 2, 2014

I thought this place had a ‘comforting’ ambience which was welcome at the end of a pacey tour. Good layout. Great bed/pillows. Fridge and aircon fine. Substantial bathroom. Tea/coffee caddy. All very clean. Smooth lifts. Decent varied breakfast. Helpful staff. Commonroom set up to watch World Cup Soccer. Good position. S’market and restaurants nearby. Easy walk to metros. Desk booked... More

Was this review helpful? Yes 1
Novarino D, Responsabile relazioni con la clientela at Starhotels Ritz, responded to this review

Dear Mr Schafer, thank you very much for the very precise report you made about your staying with us. We are glad to know that you enjoyed your visit in Italy and we are proud to be part of your good feeling about it. We hope to see you soon in our country as well as in our hotel in... More

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Additional Information about Starhotels Ritz

Address: Via Spallanzani 40, 20129 Milan, Italy
Location: Italy > Lombardy > Milan > Porta Venezia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Starhotels Ritz 4*
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Also Known As:
Starhotels Ritz Milan
Starhotels Ritz Hotel Milan
Ritz Milan
Ritz-Carlton Milan
Milan Ritz

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