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Hotel Berna

#6 of 430 Hotels in Milan
Certificate of Excellence
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Via Napo Torriani, 18, 20124 Milan, Italy
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Hotel Berna
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Hotel Berna
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4,231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I am really satisfied and enjoyed well even I stayed only one night in Berna, and thanking you all. And Inshaallh I will suggest my friends and relatives in future if they visit Milano. Even its 4 star hotel but I felt good or better as five star hotels

Was this review helpful? Yes 1
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a very pleasant welcome and it was a wonderful surprised to be upgraded to a superior room. It was a nice gift after arriving nearly at midnight. Everything was comfortable and the breakfast was wonderful. The location is excellent as it was only 5 minutes walk to Milano Centrale station. That was very important as I had to... More 

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I booked this hotel reading good reviews on TRIP ADVISOR Rude Plain Rude reception staff , i wouldn't stay there again. Awful and very rude staff who are badly trained . Many better alternatives right on the same street , there are a good 10 hotels right on the same street

Was this review helpful? Yes 2
Customerrelationship, General Manager at Hotel Berna, responded to this review

Dear milanvisit, I’m really saddened and also quite surprised to read your comment on our Staff and would kindly ask you to let me have some more details on your experience. I noticed that you are a Tripadvisor member since 2001 and this is your very first comment in five years. We really care about the opinions of all our... More 

Tula Oblast, Russia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here in March, 2015 for two nigh, after a week of vacation spent in Cervinia. There is very convenient location. Central Station, the metro. Price matches the quality.3 The staff was friendly, the breakfast spread was very extensive. Thanks.

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Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just had a wonderful stay at this hotel. I was unable to do as much as I would like Milan as I had some surgery before leaving uk . So had to spend more time in hotel than normal we'll I'm I glad it was this hotel as staff were so kind and happy. They made you feel so welcome.... More 

Was this review helpful? Yes 1
Holstebro
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Three nights of great hospitality, tailor made facilities in the room preordered in advance - and an unexpected jacuzzi on top - plus a delicious Italian breakfast buffet every morning. What's not to like! :-)

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New York City, New York
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here in March, 2015 for one night. If you are looking for a comfortable hotel right by the Milan Central Station, this place is fantastic. There is also a metro stop on the end of the block that will get you to the duomo and other tourist sites very quickly. The staff was incredibly friendly, the breakfast spread... More 

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Anoka, Minnesota
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second stay with Hotel Berna, both for business trips to Milan. I chose Hotel Berna the first time based on reviews and location. It is literally located a short 2-3 block walk away from Milano Centrale, the main train station in Milan. There are very good restaurants within walking distance from the hotel as well. Breakfast bar... More 

Was this review helpful? Yes 4
Surrey, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a 4 star hotel this was a great value. Breakfast was plenty, the room was nice and the staff was great. We stayed at the new building across the road. Recommend walking to Mamma Rosas up the road for dinner and the Monkey bar for cocktail on the way back.

Was this review helpful? Yes 4
Seoul, South Korea
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

If you look the hotel outside, it looks not so well. But if you enter the room, the room is modern, and it's comfortable! The staffs are good(except one guy who was working daytime, he was a bit rude), and the breakfast is excellent. Bathroom amenities are okay, but shampoo & shower gel is combined in one bottle. If you're... More 

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