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Hotel Berna

#9 of 431 Hotels in Milan
Certificate of Excellence
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Via Napo Torriani, 18, 20124 Milan, Italy
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4,411 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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vancouver, B.C.
Contributor
16 reviews 16 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel Berna is more of a five star hotel for service. In all the many countries I have travelled to, which is a lot being married to an airline pilot , this hotel is top of the list for service. I would definitely stay here again . We were upgraded to a room in the main building and it... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My new husband and I had a wonderful stay here. The staff was friendly, breakfast buffet was delicious and generous, and the location of the hotel was perfect being so close to the Central train station. Would definitely recommend to anyone travelling to Milan!

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff at Hotel Berna is excellent. Very friendly and helpful. Our room was very clean & their complementary breakfast was wonderful! I would definitely stay here again. They also had free drinks in their fridge. All in all excellent stay.

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Upstate New York
Contributor
15 reviews 15 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

An excellent reasonably priced hotel located right near the train station. Room was modern, comforter/bedding was made of good quality materials and down, the bathroom small but up to date. The breakfast room was crowded but the breakfast itself had by far the most choices of the 4 hotels we stayed at while in Italy. The staff are clearly well... More 

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Sheffield, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Extremely convenient for train station and underground. Lovely room with toiletries and free non alcoholic drinks (water, cola, juice all in fridge as well as tea tray with kettle). Sheets and towels changed regularly whether you asked our not. Free wi-fi. Great to be able to personalise room. Customer service second to none, so helpful and patient. Excellent breakfast buffet,... More 

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San Antonio, Texas
Top Contributor
85 reviews 85 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we needed a nice hotel close to the main train station and we found it at the Berna. besides the location, the staff was particularly helpful and friendly, especially Massimo (front desk clerk) and Massimilano (the bartender-that spelling is not right but it's in the ballpark), who came to our aid when needed and did so promptly and cheerfully. this... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

We were traveling by train from Como and wanted a hotel that was reasonably close to Centrale. Berna satisfied this. It's about a 7-10 mins walk on level ground from the station even with suitcases and back packs. The online check-in speeded things up. The room was more than satisfactory, staff were friendly and helpful. Their breakfast spread was more... More 

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location- 5minute walk to Milano Centrale train station and metro station-quick ride to Duomo/Last Supper- can buy your metro tix at hotel. Hotel staff very nice and welcoming-- the breakfast buffet was amazing-also enjoyed relaxing in bar with fabulous snack buffet in evening as well!

Was this review helpful? Yes 1
Gravesend
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is situated about 400 metres from the Central train station, and easy to get to a selection of great restaurants, and Metro / bus/ tram stops. Very friendly helpful staff. Hard to fault it & would strongly recommend.

Was this review helpful? Yes 1
Basel, Switzerland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Berna hotel is perfectly located (close to the central station, the city center is accessible on foot) and its staff is very friendly. The room is pleasant, quiet and the breakfast is very complete.

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