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Hotel Berna

#9 of 434 Hotels in Milan
Certificate of Excellence
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Via Napo Torriani, 18, 20124 Milan, Italy
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1 room 1 guest
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Hotel Berna
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4,651 Reviews from our TripAdvisor Community

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Traveler rating
    2,951
    1,374
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776
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (527)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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  • Italian first
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English first
  • All months
    (4651)
  • Mar-May only
    (1144)
  • Jun-Aug only
    (1502)
  • Sep-Nov only
    (1097)
  • Dec-Feb only
    (908)
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San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Friendly staff and the hotel was within walking distance of the Centrale train station. The breakfast had a wide variety of pastries, egg, and fruit. We needed to catch an early flight out of Malpensa (MXP). Hotel Berna was a great pick as we were able to check out, grab breakfast, and walk to the train station by 7AM.

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We arrived there around 3 PM after an overnight flight from the states. We were jet lagged and went to bed around nine PM. When we awoke we saw that it was light outside, almost one PM, and we certainly had missed breakfast. I went to the desk to find out where we could get some food. To our delight... More 

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Berlin, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent location if using the Railway or Metro systems, which are excellent as well. An easy 20 min walk to the heart of the city if exercise is your thing. Staff were very helpful and facilities showed they are thinking of their customers. A small waiting room off the lobby houses coffee and tea facilities, lounges and free use of... More 

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Surprisingly lovely hotel in Central Milan a short walk from all the main attractions!! Staff very friendly and accommodating. Room was a lovely surprise - up to five star standard. Complimentary minibar included.

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Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We chose this hotel after all the positive reviews on trip advisor and it didn't disappoint. The staff are helpful and friendly the rooms clean comfortable and not pokey. The buffet breakfast was excellent. We needed a hotel near the railway station and this was an easy walk and also close to the Metro so we could easily get around... More 

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South Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The recent reviews of Hotel Berna are so glowing I was reluctant to add another, but I think they deserve it. We had reserved a standard room and were told at check in that they had given us a complimentary upgrade. We arrived about 11:00 am, but the room was ready so we moved right in to room #527. The... More 

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Chester Springs, Pennsylvania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's hard to beat Hotel Berna. As others have said, the staff is unfailingly attentive & helpful, and the location is very convenient. The rooms are quiet & well equipped, with modern bathrooms. Best of all, the beds are comfortable, with crisp white sheets, and plenty of pillows - just perfect.

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Seoul, South Korea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a hotel that certainly takes guest service to another level. Every detail from the rooms to the breakfast has been carefully scrutinized and enhanced to be as nice as possible. We will definitely use this hotel the next time we are in Milano.

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Augsburg, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hotel service was excellent. You won't find much better anywhere! This alone makes the Hotel a high recommendation. I can't speak enough about front desk staff such as Andreas, Manuel, and Carlo....those guys are top notch. The atmosphere, the location, the food, etc....all top notch. Highly recommend this Hotel. As I am a firm believer in continuous improvement, some of... More 

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Singapore, Singapore
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked this hotel because of the great reviews. However the room was very dated, especially the bathroom. The shower flow was very slow, etc. The rooms open with a traditional key and no card access. However the staff was very attentive. The stuff in the minibar is free and tgey also offer you some chocolates during checkout. I just... More 

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hotelbernamilano, General Manager at Hotel Berna, responded to this review

Dear librandipis, I see it is your very first comment and welcome you into the great community of Tripadvisor. I’m sorry to read that we were not able to meet your expectations with regard to the room. We offer several room typologies for double use, which vary in style, furniture, upholstery and amenities: Economy, Berna Tower (our annex building), Quality... More 

Hotel Review Summarization

What travelers say

  • Train station(103)
  • Very good(38)
  • Mini bar(28)
  • Breakfast buffet(26)
  • Soft drinks(13)
  • Free internet(5)
  • Great location(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,363 photos of this hotel

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Hotel & grounds (93)
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Room/suite (230)
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Bathroom (90)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (34)
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Berna Tower Room (74)
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Economy Single (56)
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Quality Single (68)
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Quality Single Room (81)
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Restaurants and Bars (34)
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Superior Double (83)
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Superior Double with Rollaway Bed (83)
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The Hotel (99)

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (17)
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Dining (1)
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Other (22)
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Staying in Stazione Centrale

Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
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