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All 432 Milan hotels

Hotel Berna

4.0 of 5 Hotel   |   Via Napo Torriani, 18, 20124 Milan, Italy
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Ranked #6 of 432 hotels in Milan
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Anthony M Brisbane, Australia
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3,718 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Brisbane, Australia
2 reviews
5 of 5 stars Reviewed today NEW

Hotel Berna is wonderful. The breakfast everyday was superb and having breakfast available until 11am everyday was very convenient. The room was clean and well serviced and the bathroom was huge and very modern. The staff were helpful and friendly and having Centrale station so close made getting around very easy. Enjoyed our stay and would definitely recommend to others... More

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Senior Contributor
43 reviews 43 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

We travel extensively in Europe, America, and Asia, mostly in 4 and 5 star hotels. I confirm that Hotel Berna in Milan is one of the best small family type hotels. So many good reviews and they are all true. The staff is warm and extremely helpful. Meet all our expectations.

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Edmond, Oklahoma
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a hotel 5 minutes from the Milan Central train station and 2 minutes from a metro station. Convenient to get to all major sites. Comfortable clean rooms, great breakfast-- wonderful fresh fruit. Excellent free WIFI, and the non alchoholic contents of the mini bar are complimentary. Lobby has computers to use and an excellent coffee machine, there were... More

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13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in Hotel Berna recently with some friends, we were in Milan taking part in the recent marathon and relay marathon. The exterior of the hotel hides a true gem inside. The room we had was a perfect size for 3 beds, the only small thing I would say is not enough drawer space for 3 girls! What made... More

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is our last night at Hotel Berna and I can understand why they have consistently received such high praise and comments from their guests. We were made to feel welcome as soon as we booked. We received a friendly email confirmation and it was great how we could customize our room preferences. They thought of our needs in advance... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at the hotel at 11am, told that our room was not ready. Luggage was left in the hotel, we left for a full day of sight seeing and returned for check in at 10pm. At this point, was told that they could not find our booking. Took 20min for them to eventually find it - at which point we... More

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Customerrelationship, General Manager at Hotel Berna, responded to this review

Dear Tina K, Thanks a lot for your feedback, this is how we can learn and hopefully improve upon the qualities of our service. We always try really hard to make all our guest feeling well and appreciated since the pass through our doors. At the same time we realize that when expectations run too high because of previous guests... More

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 3 days at the Hotel Berna and feel compelled to pass on our thanks and congratulations to management and staff. The service was superior to almost anything we have experienced and the attention to detail most gratifying. The little things like offering us a cup of tea and bottled water on the afternoon of our departure, the juicer... More

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Cincinnati, Ohio
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for three nights at the Hotel Berna. Although there is nothing spectacular about the neighborhood, it is convenient to the train station and the metro. There is a market on the street and pharmacy around the corner. It was easy to get wherever we were going. Our flight arrived early in the morning and we arrived at the... More

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Fairfax, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Hotel Berna on the last night of our recent trip and wish we had been able to spend more time. It is conveniently located just a few blocks from the Milan Central train station and the express bus service to Malpensa Airport that leaves every ten minutes. It is also only about a twenty minute walk through... More

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Senior Contributor
32 reviews 32 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very well located hotel. After arriving by train from France in the later afternoon and entering the magnificent central station we checked into Hotel Berna. The staff are most helpful and the fact that soft drinks, tea, coffee and biscuits is included is a bonus. Our breakfast was also included. What a choice. This was the fits... More

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Additional Information about Hotel Berna

Also Known As:
Berna Hotel Milan
Hotel Berna Milan
Address: Via Napo Torriani, 18, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#2 Family Hotel in Milan
#5 Business Hotel in Milan
#6 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Berna 4*
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 122 rooms, an underground parking space, meeting rooms and more. ... more   less 
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