Although I stayed one night, I had the opportunity to look around and experience the services at Bernard. A warm welcoming experience; comfortable room and the most excellent, refreshing breakfast... One really memorable touch was the welcome you back discount coupon (Internet) for next time! I liked that. Thank you to all staff at Bernard, I look forward to seeing... More

Best value for money! Minutes walking from train station. 10 minutes by metro to Duoma. If you walk, it is 40 minutes on the pleasant wide streets with restaurants and shops. There are plenty of restaurants and shops around hotel itself. Restaurant opens late. Area is very clean and nice, not like what one; might expect around train station. Location... More

Reception was excellent except for one or two. Room a little cramped but otherwise sufficient for the night. Breakfast spread was good and staff there were very helpful and even prepared gluten free food for my wife which is celiac. Check out was a snap and will definitely stay there again in our next visit. Overall had a very enjoyable... More

We arrived by train, and left using bus shuttle to Linate Airpost so hotel location 5 minutes from Central Station was great. Reception staff extremely personable and helpful, got us into our room early, booked dinner for us etc. Thanks to Giacomo and Cesare at the desk. Room small but very clean. Breakfast was efficient and excellent - more choices... More

Our stay there for 3 nights was a great experience.The greeting and check in was smooth, efficient and very friendly. The style is old world but elegant.Our room was across the road in the "tower". Whilst a bit tight for us overall, it was very comprehensively equipped with robes, lots of goodies to eat and FREE mini bar for all... More

Very easy to find and convenient to Centrale Station. Excellent front desk and service reception wit helpful new to Milan brochures on display. Breakfast was reasonably good and excellent service in the breakfast room. Rooms were small but adequate. More

A few days before our scheduled arrival at the Hotel Berna, we received a questionnaire from them asking how we would like our room prepared. They asked what temperature we wanted the room to be when we arrived, what kind of pillows we wanted (there were six choices!), whether we preferred a wool blanket or a comforter, what we wanted... More

Ideal location. Only 5-10 minute walk from train station where Bergamo airport shuttle bus dropped us off. Metro station only 100m from hotel. Plenty nearby restaurants to choose from including two self serve which offered good value. Hotel buffet breakfast excellent. Free wi-fi was an added bonus. Reception staff very friendly. Room celan and spacious. Included a daily complimentary selection... More

Recently (may 12) stayed for 3 nights at the hotel Berna. Great location, walking distance from station. With Metro link nearby for quick trips into city centre. Hotel itself has the typically small European rooms but well kept and tidy. Unfortunately we found the rooms overwhelmingly hot with no way of cooling other than have the windows fully open at... More