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Melia Milano

#106 of 432 Hotels in Milan
GreenLeadersBronze level
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Via Masaccio 19, 20149 Milan, Italy
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1 room 1 adult
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Melia Milano
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1,070 Reviews from our TripAdvisor Community

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Genoa, Italy
Level Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Melia Milano is located in a semi-central business area of Milan with easy access, just 200 meters to the Lotto metro station. It is a big world-class hotel, with excellent rooms and service. The enormous lobby is a bit overdone with some kitsch details (which is commonplace for all Melia hotels). If you are a tourist, there is not much... More 

Helpful?
Thank CarloGenoa_Italy
Essen, Germany
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Elegant lobby, friendly service. Large, well furnished room (but inconvienent light system, arriving in the dark I had to call room service). Convient distance to Metro, restaurants, and walk to FieraMilanoCity. I tried the Express bus from the airport; this was OK (but a bit difficult to find directions and only in dry weather, with light luggage and suitable shoes.)

Helpful?
1 Thank anonymousruhr
GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear Anonymousruhr Thank you for taking some time to share your Experience on tripadvisor. We are really pleased you appreciate our lobby and our rooms. We do apologize as we were not able to fulfil your expectations about the room supplies. At the moment we are setting new electronical device in the rooms, in order to avoid such drawbacks. For... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 3 days with friends at club level room. This includes free acces to club lounge with free drinks throughout whole days! Was very nice indeed!! Good services but housekeeping not good enough, they just leave a cold half coffee cup there and did not change for a new clean cup.

Helpful?
Thank Kim D
GuestExperienceMilan, Responsabile relazioni con la clientela at Melia Milano, responded to this review

Dear Kim D, thank you for sharing your experience at Melia Milano with such enthusiasm. The Level Lounge is where we spoil our guest and the service is the highest and the most caring. We are happy you felt pampered there. I thank you also for the note regarding the housekeeping. We will forward this to person in charge in... More 

Readington, New Jersey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friend and I stayed in Milan over winter break which carried over into New Year's and chose Melia Milano as we had an impeccable experience staying at The Level Melia Barcelona Sky the previous year. We decided to book an upgraded room (The Level Twin) which included the breakfast buffet in the rate, access to The Level Lounge, the... More 

Helpful?
Thank stylebymeli
GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear stylebymeli, First of all thank you for sharing with us your experience at Meliá Milano Hotel. Your feedback has been shared with the Management and Departments, because your opinion is important for us not only to increase the motivation among our staff members but also to help us in improving the quality of the service that we offer to... More 

Biella, Italy
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here with friends: location is good, next to Lotto subway, easy to get taxis, good rate for the quality. We were 3 adults in the room and the extrabed was not as comfortable as the normal beds. The extra towels were already set up, but the minibar (glasses, coffee cup, tea cup, coffee caps) was not filled for... More 

Helpful?
Thank Robertina7
GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear Robertina 7, We thank you very much for choosing the Melia Milano for your last stay in Milan and for taking the time to share with us your impressions. We are sorry that the bed was not as comfortable as normal, each comment of our Guests is valuable for us to monitor the high service quality we strive to... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms and bathrooms a little outdated Lack of in hotel restaurants and amenities such pool and spa Breakfast not great choice of buffet and could do better Close to metro and local area Overall good hotel with a relaxing Bar

Helpful?
Thank Gurmeet18
GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear Gurmeet18, Thank you for share with us your Experience at Meliá Milano. We are really sorry that we didn't exceed your expecation during your stay. We would like to inform you that at the Meliá Milano is taking place an Extreme Makeover, our aim is to offer you brand new rooms, making you feel new sensations and emotions !... More 

Level Contributor
6 reviews
2 of 5 stars Reviewed 5 weeks ago via mobile

I was there 2 nights. As an architect with an experience in designing 5 star hotels, I have to say that the room has to be 20 m2 at least and it wasn't, the for is laminate with cost 10euro/m2, the most luxurious thing was some ugly granite in the bathroom with the bud taste of design, and the facilities... More 

Helpful?
Thank ΔΗΜΗΤΡΗΣ Κ
GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear ΔΗΜΗΤΡΗΣ Κ, Thank you for taking the time to share your comments. We apologize as we can see that we have not been able to satisfy your expectations during your stay with us. Our clients’ satisfaction is extremely important for the entire team that’s why we take good note of all of your comments and we shared with our... More 

Plymouth, United Kingdom
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed December 19, 2015

A decent room with a very big bed (Room 212). Comfortable and everything worked. Tea and coffee making facilities in the room. Breakfasts offered a good choice. Eggs to order, American-style, if you wanted that.The hotel is well out of town, but the metro station is nearby, trains are pretty frequent and for 1 euro 50c it is a direct... More 

Helpful?
Thank DPJP
GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear DPJP, Thank you for taking the time to share your comments. Thank you also for the compliments about our room and breakfast in the restaurant , we like knowing that we fulfill our guests culinary expectations always! We very much hope to see you back at Meliá Milano Hotel and our hotel team will be pleased to ensure that... More 

Malden, NL
Level Contributor
310 reviews
242 hotel reviews
common_n_hotel_reviews_1bd8 350 helpful votes
3 of 5 stars Reviewed December 12, 2015

This hotel is on walking distance of the Milano congress centre, reason to stay here for 3 nights for business purposes. The disadvantage is that it is quite far from the city centre, but the Metro line (red line) is quite close. The hotel does not look impressive from the outside. The main lobby, however, is big and there is... More 

Helpful?
Thank Mianel
GuestExperienceMilan, Responsabile relazioni con la clientela at Melia Milano, responded to this review

Dear Mianel, thank you for taking time to give us a feedback about your stay in Melia Milano Hotel. We are happy the location of the hotel helped your business travel in Milan. For what concern the room experience, I understand the inconvenience linked with the lack of a desk in the room. I take this chance to invite you... More 

Jakarta
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 2, 2015

The Hotel is near metro station and a supermarket, so obviously its a plus. The room is ok but when I checked in it was a bit dusty. No bellboy to help me with my luggage, both during check in and check out. The room service was excellent though. The food was really good, but somehow inconsistent. The pasta I... More 

Helpful?
Thank SannyLim
GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear Guest, we would like to thank you first of all for taking time to give us your kind feed back. We do apologize for the inconvenience occourred with the Bell boy and at the Restaurant. We would like to inform you we have already notice this communication to the head department in order to avoid such drawbacks. Nevertheless we... More 

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