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Melia Milano

#103 of 432 Hotels in Milan
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Via Masaccio 19, 20149 Milan, Italy
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Melia Milano
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901 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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    (901)
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    (208)
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Atlanta
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first visit to the Melia Milano for an overnight business trip. The lobby is large and spacious with an "old world" Italian décor. Check-in was quick and effortless. My room was on the top floor and featured a vaulted ceiling and dormer windows which added to the character of the room. Décor is updated classic Italian. A... More 

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Israel
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy access to anywhere in Milano through the nearby Metro station, fancy-looking design, clean rooms, good breakfast if you have it included. It is promoted mostly as a business hotel, though we are a couple and found nothing wrong with staying here for non-business purposes. Not worth of a 5 star rating in my book though - no coffee making... More 

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New York, NY
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was greeted warmly by Mario when I checked in. The lobby is nice, spacious and the staff throughout the hotel was extremely friendly and attentive. The Melia Milano has medium sized rooms, clean and simple. I wouldn't complain about the rooms at all but they don't live up to the decor of the hotel lobby. They're more simple or... More 

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Caterham
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel might have 5 stars but doesn't measure up to 5 stars at all. The rooms are bland, uninspiring. The airco is non existent and Milan in the summer you definitely need a good airco but that was a big fail. The breakfast was totally not what you would expect of a 5 star hotel. Had to almost beg... More 

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London, United Kingdom
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Since I am working in the luxury hotel industry as a manager, I've expected a wow from Melia... Well, this did not happen... - Parking a car is just ridiculous. The receptionist girl who checked us in seemed a bit annoyed when we questioned why you have no special arrangements with the car park next to the hotel. She was... More 

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Zurich, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

350€ with booking.com for 2 nights (9/10 July) with breakfast. Well located ( subway), 20 mins from Duomo. not far from highway. Breakfast ok, nothing special. Room.... changed a lot with the time. ( i was there few years ago ). no special confort. Bed ok...... in short, i think we could find better for this money

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Caterham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

On a very hot weekend the airco in the room was totally inadequate. After a sleepless night we were given a new room, but we had to insist. When we complained we were first told "that's the temperature, it's always like that". It wasn't, and it isn't. The new room had better airco. Still not what you'd expect from a... More 

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GuestExperienceMilan, Public Relations Manager at Melia Milano, responded to this review

DEAR CPat50, Thank you for your comments and your visit to Meliá Milano. We are really sorry that we weren’t able to build you a nice memory from the first day! I’d like to let you know that more than half of the Hotel has been refurnished and we work every day to take care about each detail, designed and... More 

Eclectic, Alabama
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Customer service and location were average, however, room 501 had a mouse in it yesterday! I was very disappointed that there was no coffee maker nor hot water pot. There was also no irin or ironing board in my room.

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GuestExperienceMilan, Responsabile relazioni pubbliche at Melia Milano, responded to this review

Dear Beth J, we are really sorry to see that your stay with us did not meet your expectations. While we are obviously disappointed with your feedback about the room facilities, we genuinely appreciate all your as it gives us the opportunity to follow up on your experience and to ensure our service is highly maintained.We periodically make all the... More 

Manila, Philippines
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed here overnight with friends. hotel was just a block away from the metro station. staff was friendly and very helpful. level lounge was great with drinks and snacks available. room was cozy and comfortable. wifi was free. would definitely stay here again!

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GuestExperienceMilan, Public Relations Manager at Melia Milano, responded to this review

Dear angel8800, Thank you for all your nice comments! I’m glad that you and your friends have had such a great time with us at Meliá Milano. And on your next stay with us we invite you to try either the lunch, aperitif or dinner in the JIGGER FOOD & COCKTAIL BAR, our Mediterranean restaurant tailored for you. We definitely... More 

Montreal, Canada
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are clean and renovated but lack some of the most basic supplies. Front desk is a bunch of extremely unpleasant young women. I am in a junior suite, level room, nothing great but nothing that bad. The staff in the Level lounge are VERY sweet and friendly and go out of their way to please. Restaurant is quite... More 

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GuestExperienceMilan, Public Relations Manager at Melia Milano, responded to this review

Dear Travelers, Thank you for taking part of your time to leave your comments. We always appreciate and take note of the feedback of our guests. We are very sorry and we apologize about not having delivered our usual high standard speed performance of internet. We are truly sorry to see that for that reason your stay with us didn’t... More 

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