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BEST WESTERN PLUS Hotel Felice Casati

#62 of 432 Hotels in Milan
Certificate of Excellence
4.0 of 5
Hotel website
Via Felice Casati 18, 20124 Milan, Italy
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BEST WESTERN PLUS Hotel Felice Casati
Best prices for: 1 room 1 guest
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Ranked #62 of 432 Hotels in Milan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Nick S Plymouth
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535 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth
Top Contributor
63 reviews 63 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a pleasant place to stay although Milan is busy with Expo 15. The room was small-ish but well appointed with tea/coffee making facilities. Biscuits and pastries were available in reception for free and the staff were very friendly. Bit out of the centre but Tram no.1 takes you straight into the centre and is an experience in itself

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Adelaide, Australia
Top Contributor
75 reviews 75 reviews
30 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good location, short 5 min walk from train station. Location is a short walk from town and attractions and shopping. Staff we encountered were very good, young bar tender and check in. The breakfast was surprisingly good with good options. Rooms seem a little dated for a 4 star. Comfortable beds and large bathroom (superior room) which space could be... More 

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Shropshire
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location, close to the train station and restaurants. The reception staff were very helpful. We had a standard room that was lovely but the bed was very small. The hotel was very clean and well looked after. we would return.

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Liverpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This really smart hotel is located not far from the train station and the Republica Metro station so getting around is easy - walking is best as you get to immerse yourself in the style culture that is synonymous with this city. Breakfast and service are fantastic and hotel has a classy feel about it. However it is a little... More 

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Perth, Australia
1 review
1 of 5 stars Reviewed 6 days ago NEW

My experience with your hotel was terrible. When we entered the hotel we had to wait in the queue for about half an hour to get the room keys. The wifi of the hotels didn't work during our stay in the hotel. I waited for long time in the evening and requested hotel staff if they have any alternative for... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location, metro on every corner so easy to get into the center however only a 20 minute walk to the city center. Clean, modern hotel and staff friendly. Good free wifi that worked the whole time and breakfast was lovely.

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Lisbon, Portugal
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff is helpful and the hotel provides excellente service: good breakfast, gym, free bikes for siteseeing, free coffe and cookies served permanently near de bar troghout the day. the location is aceptable although we needed taxi to get to city center (quite close from central station). it's located in a very quiet neighborhood. the wifi was not very good. the... More 

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United Arab Emirates
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel was very nice and clean. However, it wasn't very comfortable because of the staff. Ofcourse not all of them, but unfortunately the one who did the cheque-in for us. She was extremely not nice to us, and when ever we want ask about any thing she just get angry. She gave us a feeling that we came to... More 

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Fabio R, Direttore generale at BEST WESTERN PLUS Hotel Felice Casati, responded to this review

Dear “Sas S”, Thank you very much for taking time to write a comment on tripadvisor related to your last stay in Milan. I’m sorry to read that someone of our staff wasn’t very kind, in particular during your check in. We always try to do our best in order to offer the best service and welcome to all our... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Nice and clean hotel, well designed/decorated. Staff is friendly and with a hardworking spirit. Our room was excellent and breakfast was every day a joy. Well located for transport services, a breeze to get into city centre.

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Fabio R, Direttore generale at BEST WESTERN PLUS Hotel Felice Casati, responded to this review

Dear YorickM, Thank you very much for taking time to write a comment on Tripadvisor related to your recent stay at Best Western Plus Hotel Felice Casati. It is our pleasure to read that you noticed our hardworking spirit as we always try to do our best in order to make our guests stay unforgettable and more perfect as possible.... More 

Nicosia District, Cyprus
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and professional, very clean room, rich breakfast with variety,Free cookies and small chocolates , free coffee , fruits and tea at night, is a short walk from Corso Buenos Aires and about 10 minutes walk time from the central station

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Fabio R, Direttore generale at BEST WESTERN PLUS Hotel Felice Casati, responded to this review

Dear “Konstantinos K”, Thank you very much for taking time to write a comment on Tripadvisor related to your last stay at Best Western Plus Hotel Felice Casati. We are delighted to read that your stay has been great, thanks to the attentions of all our staff. It will be very helpful to keep improving our service. Looking forward to... More 

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