We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Uptown Palace

#45 of 432 Hotels in Milan
Certificate of Excellence
4.0 of 5
Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Uptown Palace
Professional photos View all
Browse nearby
Uptown Palace
Write a Review

895 reviews from our community

Traveler rating
    409
    369
    73
    30
    14
See reviews for
120
371
31
185
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (895)
  • Mar-May only
    (179)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (261)
  • Dec-Feb only
    (261)
All months
Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

First time in Milan and enjoyed every minute especially this hotel. Clean, modern and well located. Easy to get to main shopping area and safe to walk around. Room was clean and comfy bed and perfect. Our only niggle was the breakfast which was a bit poor.

Was this review helpful? Yes
uptownpalace, Operations Manager at Uptown Palace, responded to this review

Dear Kim B, thank you very much for your nice review. We are very glad that you enjoyed your stay with us! We will surely take in consideration your remark about breakfast. We are looking forward to welcoming you back soon to Uptown Palace. Best Regards, Alfredo Petrone Operations Manager More 

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Uptown Palace for 4 nights and were very impressed with this hotel. We booked a Junior Suite and our room was very modern and very clean. The only noise we heard was the occasional ambulance/police car racing past with its siren on. The staff were all very nice and helpful and always said hello when we... More 

Was this review helpful? Yes
uptownpalace, Operations Manager at Uptown Palace, responded to this review

Dear Nichola F, thank you very much for your positive review! We are glad that you enjoyed your stay with us and were satisfied with our staff, services and location. We are looking forward to welcoming you back soon! Warmest Regards, Alfredo Petrone Operations Manager More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Next time i go to Milan, would love to stay at Uptown Palace again. The staffs were nice and helpful. A walk away from Duomo. Love love love the bedroom. The Bathroom was super nice! The Lobby was amazing! Thank you Uptown Palace for the surprise gift and wishing card for our honeymoon, teamo, perfecto!

Was this review helpful? Yes
uptownpalace, Operations Manager at Uptown Palace, responded to this review

Dear laurence2610, thank you very much for your positive review! We are glad that you enjoyed your stay with us and were satisfied with our staff, services and location. We are looking forward to welcoming you back soon! Warmest Regards, Alfredo Petrone Operations Manager More 

Karlsruhe, Germany
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We had a nice and pleasant time in this Hotel. The service of the whole hotel was really perfect. The staff was very friendly and accommodating. The rooms are very tastefully decorated. The hotel's location is ideal. We felt very welcome and comfortable. Kind Regards Ingrid Walter

Was this review helpful? Yes
uptownpalace, Operations Manager at Uptown Palace, responded to this review

Dear Ingrid W, thank you for taking the time to share your positive experience at the Uptown Palace. We are really pleased to read that you enjoyed your stay! We hope to host you soon in Milan! Best Regards, Alfredo Petrone Operations Manager More 

scotland uk
Top Contributor
85 reviews 85 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is with in walking distance to the main shopping centre and is very modern. Staff, very and I mean very few are friendly. Breakfast is NOT good. Rooms are modern, we had room 904 a wee bit small for 4 nights, not worth the high price. Air con not switched on, told a member of staff and I... More 

Was this review helpful? Yes 1
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Guest, we thank you very much for your kind feedback on TripAdvisor. We are very sorry if the room assigned was not upon your expectation and we deeply apologize for the fact you were not satisfied with our services, in particular for breakfast and the technical issue regarding the air conditioning. I don't know if during your stay you... More 

Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My Italian supplier booked me in here for an overnight stay last week . Perfect location room was really nice and modern . I have experienced so called 4 star hotels in Italy but this was the first time I could actually recccomend one Definitely will return both for business and also ideal for a weekend break in Milan

Was this review helpful? Yes
uptownpalace, Operations Manager at Uptown Palace, responded to this review

Dear rcroweDublin, thank you for taking the time to write your feedback about your stay at the Uptown Palace hotel. We are happy to read you had a nice time and we are looking forward to welcoming you again to Milan. Kind Regards, Alfredo Petrone Operations Manager More 

Panama
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is modern and relatively new for european standards, elegant, clean and not so expensive. Room was confortable and clean, free Wifi only at lobby. Included continental breakfast. It is a couple if blocks from a convenience store (Carrefour express) and about 3 blocks from Crocetta metro station. Friendly staff spoke English and other languages. Relatively close to Duomo... More 

Was this review helpful? Yes
uptownpalace, Operations Manager at Uptown Palace, responded to this review

Dear Daniel C, thank you for taking the time to share your positive experience at the Uptown Palace. We are really pleased to read that you enjoyed your stay and appreciated our hotel! We hope to host you soon in Milan! Best Regards, Alfredo Petrone Operations Manager More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 2 nights in the hotel on our first trip to Milan. The location is good: about 10-15 min walk from the Duomo and you can find great restaurant around the canal which again 10 min walk. Upon arrival (3-4 weeks before) I requested a room on the top floors on our anniversary and they emailed back that they... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Uptown Palace was a great choice to stay four nights this week with my friend to celebrate my birthday. It is a very clean hotel, excellent bed linen and towels and spotless cleaning everywhere in the hotel. Reception staff, Bernardo, Sara and Fabio couldn't be more upbeat and pleasant with every request,question and advice...well done to them. Reception is the... More 

Was this review helpful? Yes
uptownpalace, Operations Manager at Uptown Palace, responded to this review

Dear Verrano, thank you very much for your positive review! We are glad that you enjoyed your stay with us and were satisfied with our staff, services and location. We are looking forward to welcoming you back soon! Warmest Regards, Alfredo Petrone Operations Manager More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for business. Travelled from Malpensa Airport - cost 110 euros in a taxi!! Drive took at least 1 hour. I was told it shouldn't cost more than 90 Euros but taxi driver said it was down to traffic (my company paid so I wasn't too fussed) so I would confirm the price with the taxi driver before hand. You... More 

Was this review helpful? Yes
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Guest, thank you for sharing your past experience in our property. We are very sorry to hear that taxi driver did not hounour the fixed rate of € 90 imposed by the municipality and for the inconvenient of the bag handle broken by our staff . We hope it did not spoil your stay in Milan. We hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

265 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (221)
Viewed
Room/suite (81)
Viewed
Bathroom (50)
Viewed
Hotel & grounds (25)
Viewed
Dining (7)
Viewed
View from room (21)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (24)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question