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BEST WESTERN Hotel Galles

#61 of 432 Hotels in Milan
Certificate of Excellence
GreenLeadersSilver level
Hotel website
Piazza Lima 2, 20124 Milan, Italy
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BEST WESTERN Hotel Galles
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BEST WESTERN Hotel Galles
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1,066 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

so pleased we stayed at this hotel for two nights.We satyed for 2 nights in april,at check in the kind receptionist asked if we would like to look at 2 rooms as we had booked a triple room and had our teenage daughter with us.we thought this was a really nice touch as it gave us the opportunity to view... More 

Was this review helpful? Yes 1
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Guest, Thank you very much for taking the time to review on your recent stay at the BEST WESTERN Hotel Galles. I am really glad to hear that the Hotel’s location matches your preferences and that you loved all the services we offer. Thank you also for your kind words regarding the staff, I am glad to hear that... More 

Melbourne,
Contributor
20 reviews 20 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night only as we were passing through Milan on our travels. The hotel is located right off the Corso Buenos Aires where there are dozens of shops and restaurants. The staff were very pleasant, Our room was small but more than adequate for what we needed. It was quiet and overlooked the internal... More 

Was this review helpful? Yes 1
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Guest, Thank you for your excellent review! We appreciated your very positive feedback and glad to know that you did like our hotel and your stay with us. We will look forward to hosting you again on your next trip to Milan! Kind Regards Andrea Vedovotto General Manager More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

First off, the positives... The location can't be beaten. We had arrived to Milan by train and as soon as we popped our heads out of the metro, the hotel was right in front of us! Massive plus. Also, the buffet breakfast was great with a good variety of options. We also dined at the hotel restaurant twice when we... More 

Was this review helpful? Yes 1
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Lila, Thank you for your valuable time to give us your opinion regarding your recent stay at BEST WESTERN Hotel Galles. It is only through candid, constructive feedback that we can strive to better our product and refine our services. We are glad to know that you loved our breakfast and our roof-top restaurant. We do apologize for the... More 

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We only stayed one night. The location is great. Very central, walking distance to shops and restaurants. It is in a very vibrant part of Milan central. The most irritating thing is that they gave us a smoking room. We did not specifically asked for a non-smoking room. When we asked to switch, they told they dont have any more... More 

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Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Guest, thank you for giving us your feedback about your stay at our hotel. Your business is very important to us and by telling what you liked and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do apologize for the inconvenience you had with your room.... More 

Karratha, Australia
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel Galles in March 2015. We had a street side room on the 5th floor but it was very quiet with the windows closed. Staff friendly and helpful, room not large but adequate and very clean. The shower was in the bath which was very high and not easy to get in and out of, but... More 

Was this review helpful? Yes
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Guest, thank you for taking the time to share your review following your recent stay at BEST WESTERN Hotel Galles Milan. We are delighted to know that you liked the location of the hotel, its rooms, services and facilities. I hope that we will have the opportunity to welcome you back in the near future. Yours sincerely, Andrea Vedovotto... More 

Warsaw, Poland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, a bit dark rooms for me. Breakfast very good. There is a LIMA red line of metro next to then hotel so if someone dont like to walk and wish to get to Duomo it's very easy. Staffisfrendly, speak excellent English. Nice small spa and gym.

Was this review helpful? Yes
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Ania, Thank you for your excellent review! We appreciated your very positive feedback and glad to know that you did like our hotel and your stay with us. We will look forward to hosting you again on your next trip to Milan! Kind Regards Andrea Vedovotto General Manager More 

Bratislava, Slovakia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very good breakfast, perfect location, nice and super clean room. If possible ask for rooms at higher floor -we stayed at 5th and it was ok, but I can imagine that first floor might be noisy. I would absolutely recommend it.

Was this review helpful? Yes
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Petra, thank you for taking the time to share your review following your recent stay at BEST WESTERN Hotel Galles Milan. We are delighted to know that you liked the location of the hotel, its rooms, services and facilities. I hope that we will have the opportunity to welcome you back in the near future. Yours sincerely, Andrea Vedovotto... More 

New York City, New York
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night at the beginning and another night at the end of our vacation. It is very close to the central rail station and there is a metro stop right outside the hotel. The place is nice and simple but very clean. I loved the very crisp white bed linens. They offer complimentary breakfast at their... More 

Was this review helpful? Yes
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Janet, Thank you for your excellent review! We appreciated your very positive feedback and glad to know that you did like our hotel and your stay with us. We will look forward to hosting you again on your next trip to Milan! Kind Regards Andrea Vedovotto General Manager More 

Milton Keynes, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. Good location literally a few steps from the Lima Metro Station.Staff friendly & spoke excellent English. Room spacious & clean but not particularly stylish. Good sized bathroom with walk in shower. Pool area a bit cramped but nice & clean & suitable for children. Standard business hotel breakfast fare. Would happily use again.

Was this review helpful? Yes
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Guest, Thank you very much for taking the time to review on your recent stay at the BEST WESTERN Hotel Galles. I am really glad to hear that the Hotel’s location matches your preferences and we are delighted to know that you liked our rooms, services and facilities. I hope that we will have the opportunity to welcome you... More 

Amsterdam, The Netherlands
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from Hotel Galles. We booked a triple room. Unfortunately the room was to small with three beds. Also we couldn't turn down the heat in room 112. WIFI was out of order. But nice staff, good location and lovely spa area.

Was this review helpful? Yes
Vedovotto, Direttore at BEST WESTERN Hotel Galles, responded to this review

Dear Martijn, Thank you for your valuable time to complete our electronic questionnaire regarding your recent stay at BEST WESTERN Hotel Galles. It is only through candid, constructive feedback that we can strive to better our product and refine our services. Your willingness to share your recent experience is genuinely appreciated. We look forward to be of continued service and... More 

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