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All 427 Milan hotels

Ibis Milano Centro

3.0 of 5 Hotel   |   Via C. Finocchiaro Aprile 2, 20124 Milan, Italy
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Ranked #155 of 427 Hotels in Milan
A recent review
4 of 5 stars reviewed yesterday
divyalaxman191 Mumbai (Bombay), India
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3,573 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was just what we were looking for- a value for money, comfortable place to stay for a couple of nights, in the centre of Milan. It's a 10 minute walk away from the main shopping street, but an hour away from malpensa airport. Nevertheless it was perfect as the rooms were modern, neat and cozy. But don't expect... More

Was this review helpful? Yes
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Valued Guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. It is for us the best way to measure our guest's satisfaction and to know where we need to focus in order to provide to our guests the best experience and customer service possible.... More

Athens
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

near the central train station (10 minutes walking distance), near republicca metro station (5 minutes walking distance), modern and big lobby (as all the ibis hotels), cheap and good cappuccino, very very rude receptionist (the blonde one with the curly hair - if you can and especially if you are a woman prefer to speak to another receptionist !!), the... More

Was this review helpful? Yes
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Value Guest, Thank you for taking the time to let us know your experience by writing a review on Tripadvisor We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Having stayed in a couple of ibis, Mercure and novotel hotel, ibis milano centrale did disappoint me a little. The room is clean but small like the other ibis that I have stayed before. Bathroom is basic with a all-in-1 tube of gel that could be used as shampoo, shower gel and facial wash. This is also the standard for... More

Was this review helpful? Yes 2
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. I am deeply sorry that the service provided, especially at the reception desk, has not been up to your expectations and I kindly ask you to accept our most sincere apologies. You can certainly expect... More

Krakow, Poland
Senior Reviewer
8 reviews 8 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just returned from my trip to Milan. booked in at this hotel and was not disappointed. Only problem was while booking online we paid the full price and upon arrival were asked to pay Euro 4 per person as Travel Tax! not sure why it was not mentioned earlier. Anyway, we had breakfast included and they had the facility of... More

Was this review helpful? Yes 1
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. It is for us the best way to measure our guest's satisfaction and to know where we need to focus in order to provide to our guests the best experience and customer service possible. I... More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was great value for money - it was clean, modern and in a good location - about a 30 minute walk to the Duomo and about 10-15 minutes from Milano central station. Though located in a quieter part of the city, it was easy enough to get to the centre as there is a tram stop around the... More

Was this review helpful? Yes
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. It is for us the best way to measure our guest's satisfaction and to know where we need to focus in order to provide to our guests the best experience and customer service possible. I... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Ibis Milano Centro for 4 nights while visiting Milan. Stayed in a twin room which was a good size with enough storage for a few nights stay. The bathroom was also of a good size and cleaned daily. It would have been helpful to have adaptors (they mentioned they were available at Reception but they did not have... More

Was this review helpful? Yes
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Valued guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. I am deeply sorry that the service provided, especially at the reception desk, has not been up to your expectations and I kindly ask you to accept our most sincere apologies. You can certainly... More

Tel Aviv, Israel
Top Contributor
178 reviews 178 reviews
41 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 4 nights, in rooms 207, 208 and 421. All were perfect. The shower wasn't a typical built-in Ibis, but a real roomy enough bathroom. We had breakfast everyday, all were great except the last day (Monday morning) when there were missing products (cherry tomatoes, doughnuts) already at 9:20 and they almost expelled us already at 9:45 (closing... More

Was this review helpful? Yes 1
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. It is for us the best way to measure our guest's satisfaction and to know where we need to focus in order to provide to our guests the best experience and customer service possible. I... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception are very slow. Everything in Italy is slow. Rooms aren't that big but not bad for a short trip. Rooms were cleaned daily. Not too far from the main attractions or restaurants or clubs. Not a long walk from Milano centrale station. Not bad to be honest. Didn't eat in the restaurant but it was reasonably busy.

Was this review helpful? Yes
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. It is for us the best way to measure our guest's satisfaction and to know where we need to focus in order to provide to our guests the best experience and customer service possible. I... More

Geelong, Australia
Top Contributor
62 reviews 62 reviews
53 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

We try to stay in Accor hotels as often as possible so we are pretty used to what ibis' are like worldwide. This one will not dissapoint. The foyer/bar/restaurant area is spacious, clean and modern. Check in took a while because it was the busy season. The free drink for Accor Gold Members is alcoholic which is unusual! Normally all... More

Was this review helpful? Yes
OCOPPI, Responsabile relazioni con la clientela at Ibis Milano Centro, responded to this review

Dear Guest, I would like to thank you for taking the time to fill in a review on Tripadvisor following your stay in our hotel. It is for us the best way to measure our guest's satisfaction and to know where we need to focus in order to provide to our guests the best experience and customer service possible. I... More

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Additional Information about Ibis Milano Centro

Address: Via C. Finocchiaro Aprile 2, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Milano Centro 3*
Number of rooms: 439
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Also Known As:
Ibis Milano Centro Hotel Milan
Ibis Hotel Milano Centro

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