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All 431 Milan hotels

BEST WESTERN Hotel Milton Milano

4.0 of 5 Hotel   |   Via Enrico Annibale Butti 9, 20158 Milan, Italy
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58%
Ranked #160 of 431 hotels in Milan
A recent review
4 of 5 stars reviewed 3 weeks ago
Ruths24 Christchurch, New Zealand
  • Reviews (454)
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454 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW

Location is ugly and far from anything nice. When we checked in the at front desk people were not smiling and no greetings. We were standing there waiting to catch their attention. All of them didn't acknowledge our presence as if we don't exist. After we got our room keys and got settled we left the hotel right away and... More

Was this review helpful? Yes
Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review

Dear Guest, I am deeply shocked and appalled by your review. I would like to investigate immediately and I want to go all the way. In our hotel, the watchword is: hospitality. The person who handled your stay will be called to give explanations and will certainly taken disciplinary action. Please contact me directly by email, I will find a... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Good breakfast. Charges tourist fees on breakfast extra. Clean hotel. Location is in a small dark alley. Even though I called in and asked specifically confirmed one double bed, when we checked in there were two twin panels/beds put together!!

Was this review helpful? Yes 1
Christchurch, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff at the Best Western are just lovely. It makes it a very enjoyable place to stay when people are always so helpful and genuinely caring. I had been pick-pocketed at Milan Central train station (...day of the taxi strikes...) and so was feeling very stressed by the time I had found my way across the city by tube... More

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Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review

Dear Guest, Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2014

The hotel is located at the noth part of Milano which is a bit fat from the city center,however there's an underground line for the center but i recommened that you'll take tram no. 2 which it's station is much closer to the hotel than the underground station (200M comaping to 1KM),for the tram station you should just go to... More

Was this review helpful? Yes 1
Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review

Dear Guest, I'm deeply sorry for the bed impression you had. I kindly ask you to contact me in order to better understand the matter and find a solution. Looking forward your kind reply, best regards Diego Brachetti General Manager More

Telaviv
Top Contributor
52 reviews 52 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 23, 2014

Everything was pleasant until the checkut. In the room, on the desk there were, next to kettle and the coffee, 3 small snacks: Wafer , a small pack of crisps and some peanut. needless to say they were put outside the minibar and renewed each day. we use some. It never crossed my mind and of course, we've never been... More

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Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review

Dear Guest, I am very sorry that your experience in our hotel has affected so bad. I remind you that in the room there is a very large price list (20cm x 15cm). It 's impossible not to see it. When in doubt, you could also call the front desk (as you had said they spoke good English). Maybe if... More

London, United Kingdom
Top Contributor
340 reviews 340 reviews
83 hotel reviews
316 helpful votes 316 helpful votes
4 of 5 stars Reviewed May 16, 2014

Due to it now being the closest hotel to the new location for my company Milan office, I have utilised this hotel a couple of times during the last few months. It’s a standard no frills business orientated hotel and I would agree with others that about 3.5 stars pitches this place about right. The bedrooms are sizeable and comfortable... More

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Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review

Dear Guest, thank you for your kind and detailed review. My warmest regards Diego Brachetti General Manager More

Split, Croatia
Top Contributor
67 reviews 67 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 4, 2014

I got a very good deal on this hotel which why I chose it. Ample bright rooms, rather comfortable beds, wi-fi free of charge and works well. I have not used TV so I can't make any comments on that. Bathroom was quite disappointing. Breakfast room is smaller than the hotel's capacity, but well organized. Food is tasty. Polite staff.... More

Was this review helpful? Yes 1
Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review

Dear Guest, I am very sorry that despite all the positive comments and compliments, you've found the interior "shabby". Every year, the Best Western submit our hotel and our staff, strict controls and requires us to overcome the scores related aspect of the hotel, both internal and external. Therefore I remain sorry that you did not like it, but the... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2014

Stayed for a weekend,great product. Room cleanliness of high standards, enjoyed the powerful shower as well as the large and comfy bed. Good customer service and even though not so centrally located the tube station was easily reachable in 15 minutes walk and just a 10 minutes tube ride to the Duomo.Overall a great stay, thanks to the staff and... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

Booked this hotel as part of a GroupOn package. Hotel is a bit out of the centre. Local area not too bad on the whole. Nothing alarmed us from walking around. Decided to walk to the Duomo - took 50 mins from the hotel location. Hotel was good, room's good - large beds, spacious, clean. Beware though the snacks in... More

Was this review helpful? Yes 1
Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review
Google Translation

Gentile Ospite, grazie per la preziosa recensione. Gli snack dolci e salati del minibar sono stati aggiunti proprio per dare... More

Zurich, Switzerland
Top Contributor
78 reviews 78 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 16, 2014

We stayed at the Milton for a weekend holiday. The hotel is not in the center but only 500 m away from the next metro station. The metro will bring you in a short time to the dome and the center. The price for a ride is Eur 1.50. If you use a taxi, you have to count with 10... More

Was this review helpful? Yes 4
Diego B, Direttore generale at BEST WESTERN Hotel Milton Milano, responded to this review
Google Translation

Grazie per la sua recensione, mi dispiace per la brutta impressione che ha avuto dalla camera. In effetti qualche imperfezione... More

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Additional Information about BEST WESTERN Hotel Milton Milano

Address: Via Enrico Annibale Butti 9, 20158 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Milton Milano 4*
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Also Known As:
Best Western Milton Milano
Best Western Milan
Milan Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#30 Best Value Hotel in Milan #73 Business Hotel in Milan #107 Luxury Hotel in Milan
Hotel Class
Official Description (provided by the hotel)
Sleek Modern Highrise Hotel in a semicentral location with quiet surroundings. ... more   less 
Number of rooms
110

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