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Carlton Hotel Baglioni

5.0 of 5 5 Via Senato, 20121 Milan, Italy
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Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Carlton Hotel Baglioni
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Carlton Hotel Baglioni
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255 reviews from our community

Traveler rating
    152
    64
    20
    11
    8
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28
75
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76
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Other places might have bigger rooms, more luxurious or whatever but the enthusiasm and helpful manner in the staff (overall) made us feel almost as family! Not saying the rooms were small! We upgraded to a jr suite for a nominal charge and it was a very comfortable stay. The convenience of having the hotel in the heart of the... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you so much for your positive comments regarding your stay at Carlton Hotel Baglioni Milano, we will share your comments with our Team , who will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to welcome you in thefuture. best regards Eugenio Rigto More 

Paris, France
Top Contributor
99 reviews 99 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

From reading other reviews I guess this hotel has new rooms and old rooms, so I probably got an old one but even if that's the case I'm not sure I would go back. The size of the room was fine but the facilities are not up to the price paid. The bedsheets might be one of the worst ones... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, first of all thank you for your comments, yes we already start with a hard refurbishment of the rooms inventory , at the moment we can offer a Classic rooms and Contemporary style rooms. I apologise for the inconvenient, i will share with our Team regarding your remarks. I hope to welcome in the future in our new... More 

Athens, Greece
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was very nice staying in this hotel . The only negative it is that the room is very small The staff say me that the room (grand deluxe double room) it was 40 M2 with the balcony. The balcony in December month is not necesary.

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Baglioni Milan, it is always a pleasure to receive a positive feedback, I will share your comments with our Team , who I am certain will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to serving you in the future.... More 

Tel Aviv, Israel
Top Contributor
65 reviews 65 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is amazing. Amazing location right in the middle of the shopping area and the old town. Beautiful room , modern and clean. Big bathroom and a very good sleeping quality. The service was amazing,they helped us with everything we asked. Amazing!!!

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest we appreciate your comments regarding your stay at Carlton Hotel Baglioni. it is always a pleasure to receive positive feedback. I will share your comments with our Team, who I am certain will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to serving you in the future. best regards Eugenio... More 

New York City, New York
1 review
5 of 5 stars Reviewed December 20, 2014

Our room was smallish but attractive and quiet with a lovely city view. What I want to praise above all is the staff. Karina (spelling?) in reception welcomed us and walked us to our room; Mr. Pasculli, the concierge, talked opera with us because we had tickets for La Scala; Sarah, another concierge, took great trouble finding a way for... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you so much for your comments regarding your stay at Carlton Hotel Baglioni Milan. it is always a pleasure to receive a positive feedback. I will share your comments with our Team. thank you again for sharing your experience, and we look forward to serving you in the future. best regards Eugenio Rigo More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 25, 2014 via mobile

Looking at the other reviews I can only assume there are old and new rooms at this hotel. Unfortunately I got an old room. Possibly 5 star in the early 1980's , but nothing has changed in the last 30 years and the room was very outdated and not pleasant. The sheets were rough and not very comfortable. I only... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Sir, we appreciate your comments regarding your stay at Carlton Hotel Baglioni Milan, I will share your comments with our Team, who I am certain will be encouraged by your remarks. we start with a refurbishment program last year,if you want to give us another possibility in the future , you will experience our brand new rooms. thank you... More 

Istanbul, Turkey
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 17, 2014

We visited Milan in a rainy weekend. Our hotel is close to shopping district and surrounded by luxury boutiques. Breakfast was good . I believe our room was redecorated because when we stayed few year ago it was more classic which I prefer more.

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Bagliioni Milan, it is always a pleasure to receive positive feddback. I will share your comments with our Team , who I am certain will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to serving you in the future. best... More 

Petaluma, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 12, 2014

After staying at many amazing hotels throughout Italy we were disappointed in this hotel. While the hotel is very pretty and clean. The rooms are so small that the bellman couldn't find a place to put our suitcases without us having to step over them. The bathroom so small my husband and I could not fit in the restroom at... More 

Was this review helpful? Yes
Eugenio_Rigo, Responsabile reception at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you for taking the Time to tell us about your stay at Carlton Hotel Baglioni Milan, I am sorry that your room did not meet your expectations, please allow me to express my sincerest apologies. the Hotel does have a/c and heating of course, and as you mentioned the rainy weather suggested us to give more comfort... More 

Monaco
Top Contributor
66 reviews 66 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 12, 2014

Though we were sadly only able to stay one night, we really enjoyed this hotel. We did our research, and requested a Grand Deluxe style room, which i think makes a huge difference...these are renovated, gorgeous rooms with all the amenities one would expect of a 5 star hotel...robes, slippers, nespresso machine, and a GIGANTIC wrap around balcony with lovely... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you very much for choosing Carlton Hotel Baglioni Milano . we are sorry to learn about your experience in our Bar, we will make sure to give more clear information when suggesting our services. we appreciate your comments regarding our room and service, and we were glad to take care of your poodle. thank you again for... More 

San Diego, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

I come to Milano quiet often for shopping, and I always like to stay here. Baglioni is a great hotel, with good location and service. In room dining is amazing, have own exit to the shopping street. The only thing I would reccomend, ask for renovated room. And try saladnicoise and prosseco

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you for choosing thee Carlton Hotel Baglioni during your recent trip to Italy , we appreciate your comments regarding your stay. we are glad you love our location with convenient exit on via della Spiga and loved you shared with all the Trip Advisor community your preferences about rooms and special " Nicoise" salad. we look forward... More 

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Additional Information about Carlton Hotel Baglioni

Address: 5 Via Senato, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Carlton Hotel Baglioni 5*
Number of rooms: 92
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Also Known As:
Carlton Hotel Milan
Hotel Style:
#8 Spa Hotel in Milan
#12 Romantic Hotel in Milan
#19 Luxury Hotel in Milan
#30 Business Hotel in Milan
#43 Family Hotel in Milan

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