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Carlton Hotel Baglioni

5.0 of 5 5 Via Senato, 20121 Milan, Italy
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Certificate of Excellence 2014
Carlton Hotel Baglioni
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Carlton Hotel Baglioni
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240 reviews from our community

Traveler rating
    142
    61
    19
    10
    8
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27
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74
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Looking at the other reviews I can only assume there are old and new rooms at this hotel. Unfortunately I got an old room. Possibly 5 star in the early 1980's , but nothing has changed in the last 30 years and the room was very outdated and not pleasant. The sheets were rough and not very comfortable. I only... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Sir, we appreciate your comments regarding your stay at Carlton Hotel Baglioni Milan, I will share your comments with our Team, who I am certain will be encouraged by your remarks. we start with a refurbishment program last year,if you want to give us another possibility in the future , you will experience our brand new rooms. thank you... More 

Istanbul, Turkey
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited Milan in a rainy weekend. Our hotel is close to shopping district and surrounded by luxury boutiques. Breakfast was good . I believe our room was redecorated because when we stayed few year ago it was more classic which I prefer more.

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Bagliioni Milan, it is always a pleasure to receive positive feddback. I will share your comments with our Team , who I am certain will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to serving you in the future. best... More 

Petaluma, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 12, 2014

After staying at many amazing hotels throughout Italy we were disappointed in this hotel. While the hotel is very pretty and clean. The rooms are so small that the bellman couldn't find a place to put our suitcases without us having to step over them. The bathroom so small my husband and I could not fit in the restroom at... More 

Was this review helpful? Yes
Eugenio_Rigo, Responsabile reception at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you for taking the Time to tell us about your stay at Carlton Hotel Baglioni Milan, I am sorry that your room did not meet your expectations, please allow me to express my sincerest apologies. the Hotel does have a/c and heating of course, and as you mentioned the rainy weather suggested us to give more comfort... More 

Monaco
Top Contributor
64 reviews 64 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 12, 2014

Though we were sadly only able to stay one night, we really enjoyed this hotel. We did our research, and requested a Grand Deluxe style room, which i think makes a huge difference...these are renovated, gorgeous rooms with all the amenities one would expect of a 5 star hotel...robes, slippers, nespresso machine, and a GIGANTIC wrap around balcony with lovely... More 

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Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you very much for choosing Carlton Hotel Baglioni Milano . we are sorry to learn about your experience in our Bar, we will make sure to give more clear information when suggesting our services. we appreciate your comments regarding our room and service, and we were glad to take care of your poodle. thank you again for... More 

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

I come to Milano quiet often for shopping, and I always like to stay here. Baglioni is a great hotel, with good location and service. In room dining is amazing, have own exit to the shopping street. The only thing I would reccomend, ask for renovated room. And try saladnicoise and prosseco

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you for choosing thee Carlton Hotel Baglioni during your recent trip to Italy , we appreciate your comments regarding your stay. we are glad you love our location with convenient exit on via della Spiga and loved you shared with all the Trip Advisor community your preferences about rooms and special " Nicoise" salad. we look forward... More 

singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 20, 2014

I stayed here for 2 nights, overall excellent service especially concierge. Location was great for shopping but really small room for a 5 star hotel standard.Would have been better if there is a swimming pool too.

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Baglioni Milan. it is always a pleasure to receive positice feedback. I will share your comments with our Team, who I am certain will be encouraged by your remaks. thank you again for sharing your experience, and we look forward to serving you in the futrure. kind regards... More 

Flobecq, Belgium
Top Contributor
99 reviews 99 reviews
32 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed October 13, 2014

The hotel is hidden from the street but once inside you feel comfortable. The service is good and the rooms are nice, but lack some charm. Breakfast is excellent. You are just 50m from the heart of the fashion shopping district. They have an underground parking, but beware of the valet parking (he crashed a Maserati from one of our... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, first of all thank you for your comments regarding your stay at Carlton Hotel Baglioni Milan, it is a pleasure to receove a positive feedback. I will share your comments with our Team , and specially with the Food & Beverage department. thank you again for sharing ypour experience, and we look forward to serving you in the... More 

Plymouth
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014 via mobile

Beautiful hotel, slightly hidden away and with a secret exit at the back. On arrival we were upgraded to a lovely suite with it's own private terrace. The room was comfortable and very classy. The staff were incredibly friendly and helpful and gave us great advice on where to go and...more important....how to get there and booked taxis etc for... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you so much for your comments regarding your stay at Carlton Hotel Baglioni Milan, it is a pleasure to receive positive feedback. I will share your comments with our Team, who I am certain will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to serving you in the future.... More 

Melbourne
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2014

Great location in the centre shopping district. The staff led by Lind Pasculli - Concierge was magnificent. He even lent me 20 Euro's to pay for a taxi when I arrived back at the hotel one night from his own pocket - now that's service!

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you so much for your positive comments regarding your stay at Carlton Hotel Baglioini. I will share your positive comments with all our Team, whoI am certan will be encouraged by your remaks. thank you again for sharing your posittive comments Eugebio Rigo More 

Sydney, Australia
Top Contributor
123 reviews 123 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 14, 2014

Really enjoyed my stay at the Baglioni in Milan. A charming hotel, with nice rooms and a bar/restaurant on the premises. Not the most central, but you can easily walk to the Duomo and other attractions/meetings... The taxi ride to Malpensa Airport is 90 euros, but there is a train that's much cheaper (so leave a bit of extra time... More 

Was this review helpful? Yes 1
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Baglioni, it is a pleasure to receive your feed back. I will share your comments with our Team, who I am certain will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to welcome you in the next future. kind regards... More 

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Additional Information about Carlton Hotel Baglioni

Address: 5 Via Senato, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Carlton Hotel Baglioni 5*
Number of rooms: 92
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Also Known As:
Carlton Hotel Milan
Hotel Style:
#9 Spa Hotel in Milan
#15 Romantic Hotel in Milan
#19 Luxury Hotel in Milan
#26 Business Hotel in Milan
#45 Family Hotel in Milan

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