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Carlton Hotel Baglioni

#23 of 430 Hotels in Milan
Certificate of Excellence
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5 Via Senato, 20121 Milan, Italy
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Carlton Hotel Baglioni
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Carlton Hotel Baglioni
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273 reviews from our community

Traveler rating
    165
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    21
    11
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jerusalem, Israel
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently spent 5 nights at this lovely hotel, situated in the centre of Milan. Our first experience with them was prior to our arrival, when we contacted the concierge's desk to enquire about acquiring tickets for a performance at La Scala. We received a courteous and informative reply by return (from Andrea) and after our arrival... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Baglioni Milan, it is always a pleasure to receive a positive feedback, we will share your comments with our Team, who will be encouraged by your remarks. thank you again , and we look forword to welcome you in the future. best regards Eugenio Rigo More 

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were traveling with our kids, 12 and 14, and were surprised to discover the hotel actually renovated some rooms to make them adjoining because some guests had requested it. The rooms were quite nice and had the amenities you think of at fine hotels. The staff was very nice and went out of their way to make us feel... More 

Was this review helpful? Yes 1
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

dear Guest, first of all thank your positive comments regarding your stay, it is always a pleasure receive a positive somments, i will share with our Team, who i am certain will be encouraged by your remarks. best regars More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has an entrance on the major shopping road in Milan, which gives you access to everything. It is a 10minute walk to the Duomo. The hotel itself has a wonderful restaurant and bar. The staff is wonderful and helpful, the hotel decor is so nice. The hotel also has a wonderful scent! Definitely recommend!

Was this review helpful? Yes 1
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Bagliioni Milan. It is always a pleasure to receive a posiyive feedback . I will share your feedback with our Team. best regards Eugenio Rigo More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Beautiful hotel, friendly service but staff seemed a little overwhelmed by all the clients since it was Fashion week in Milan and the hotel seemed to be completely booked to capacity. However, still was a very nice with a very accommodating hotel staff and a great breakfast buffet service, by the way!

Was this review helpful? Yes 1
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, first of all thank you for sharing your feedback regarding your stay at Carlton Hotel Baglioni Milan, I will share your comments with our Team ,who I am certain will be encouraged by your remarks. thank you again for your remarks, and we look forword to welcome you in the future. Eugenio Rigo More 

Istanbul, Turkey
Top Contributor
125 reviews 125 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The minute you enter the hotel you fell the difference. Very warm well come from the Manager and so easy c/in. The room was so nice and the service was so professional. The stuff was so polite. Location is perfect in the center and closed to historical places and superb shopping area. Congratulations to the Manager and all kind stuff.... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, thank you so much for sharing your comments regarding your stay at Carlton Hotel Baglioni Milan. wi will share your positive comments with our Team. thank you again for sharing your experience, and we look forword to serving you in the next future. best regards Eugenio Rigo More 

London, England, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel - not the biggest hotel by any standards and the entrance certainly doesn't give your the wow factor but the staff are incredibly friendly and helpful. Once inside the rooms are of a good size I had ordered the executive suite and it measured up well but it was lacking in some regards. The... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Baglioni9 Milan. It is a pleasure to receive positive feedback. I will share your comments with our Team, who I m certain will be encouraged by your remarks. thank you again for sharing your experience, and we look forward to serving you in the future. best regards Eugenio... More 

Edinburgh, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent greeting and check in on arrival. Room and bathroom a little small for a superior room. Resent paying for wifi. Concierge service first class when a doctor and trip to hospital required. Even rustled up room service at midnight although kitchen closed. In summary hotel ideally placed for shoppers and restaurants.

Was this review helpful? Yes 1
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay ar Carlton Hotel Baglioni Milan, It is a pleasure to receive positive feedback. I will share your comments with our Team, who I am certain will be encouraged by tour remarks. as a member of the Leading Hotels of the World, the Hotel continuously strivers to meet your need and expectation.... More 

London, England, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On appearances is a smart traditional looking hotel. Staff are friendly but not over efficient. Restaurant on the side is separate from hotel and apparently Michelin star. I had steak there first night which was amazing with good house red and good selection of Whiskey. Room service first few nights was good and quick. Then started to go downhill a... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015 via mobile

My partner and I travel a lot. This is one of the best hotels we have ever visited. It's just like Milano. Everything is high quality. The design is very classic and elegant. The breakfast is complete. It guarantees a high rate of privacy. It is in the best part of Milan, via della Spiga. We can't wait to go... More 

Was this review helpful? Yes
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Baglion Milan. it is always a pleasure to receive positive feedback. I will share your comments with our Team, who I am certain will be encouraged by your remarks. as a member of the Leading Hotels of The QWorld, the Hotel continuosly strives to meet your needs and... More 

Istanbul, Turkey
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 2, 2015

I visited Milan for business purpose and stayed one night in Carlton Hotel Baglioni. The room, the bed was very good. I had a relaxing sleep. Employees are warm and sincere. They helped with a nice dinner place.

Was this review helpful? Yes 2
Eugenio_Rigo, Direttore generale at Carlton Hotel Baglioni, responded to this review

Dear Guest, we appreciate your comments regarding your stay at Carlton Hotel Baglioni Milan, it is a pleasure to receive a positive feedback. I will share your comments with our Team , who i am certain wil be encouraged by your remarks. as a member of The Leading Hotels of the world, The Hotel continuosly strivers to meet your needs... More 

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