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Four Points by Sheraton Milan Center

4.0 of 5
Via Gerolamo Cardano 1, 20124 Milan, Italy
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Four Points by Sheraton Milan Center
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Four Points by Sheraton Milan Center
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522 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boca Raton, Florida
Top Contributor
231 reviews 231 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel 2 minutes to Central Train Station in Milan. We needed to drive in and than Train back a forth to Florence and other places... this is great place. Excelente room!!! Nice and big. Great breakfast.. Very friendly staff.. If you come by car lots of parking around (paid). Metro station nearby. Over all Fantastic

Was this review helpful? Yes 1
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Mr. Alvimangles, Many thanks for recently staying with us and for taking the time to leave your feedback about our services. Our hotel is well located; only 5 minute walk from the Central Station; a few steps from Metro Green Line Station “Gioia” from where you can easily reach Duomo and most of the beauties of our wonderful town... More 

Huddinge, Sweden
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well First i would like to point out they have excellent staff and really good food! However. Rooms are tiny. elevators feel old and tiny as well. The comfort of the bed is Above average. I would come here again, but i hope they renovate before i do.

Was this review helpful? Yes
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Kristjane, thanks for your feedback. We are proud to be able to say that staff is one of our added value as well as quality of the food in our restaurant, so thank you for recognizing it. About your suggestion to renovate the hotel; we are glad to confirm that a project of complete refurbishment started already; we have... More 

Hertford, United Kingdom
Top Contributor
206 reviews 206 reviews
68 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 11, 2015

I stayed here as the Hilton around the corner was refurbishing our usual business rooms. It is around the back streets a little but when in Italian cities, there are a lot of backstreets! It is near the Central station and quite often when I've had time, I have caught the train to Lake Como which of course, is a... More 

Was this review helpful? Yes 1
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Sue, Many thanks for recently staying with us and for taking the time to leave your feedback. Your kindly comments are greatly appreciated; customer care is amongst our highest priorities and I would like to take the opportunity to inform you that we are improving the internet service and soon we will have a bigger bandwidth available for our... More 

2 reviews
4 of 5 stars Reviewed February 28, 2015

Really good for business trip! Place near central and train station. 4 types pillows for personal choice. Clean and tidy washroom. Room service is helpful. But shampoo with condition and shower gel and same... Wifi is too slow and trouble to use

Was this review helpful? Yes
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Yu, Thanks for the very good review and for appreciating the amenities of our Hotel. I am pleased to inform you that we are improving our wi-fi internet service for our guests. Soon we will offer a bandwidth extremely performing. We remember you that we offer free wi fi in lobby areas while in the room is subject to... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

Very good hotel close to the train station, the staff very kind and helpful, nice rooms we did not have the time to try the buffet but we loved the rooms very italiano and cozy if we gobierno Backstreet to Milán we Will stay aguinaldo tere.

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FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear mng1373, Thank you very much for appreciating our Hotel and most of all our great staff! Satisfaction of our customer is always our goal! Our hotel is located near the central station and only 4 metro stop from Duomo, so it is really easy for all our guest to reach the city centre. We hope to see you soon... More 

Leeds, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 13, 2015

A nice, central hotel, a confusing but relatively short walk from the central station. Rooms modern feel (if a little small) with everything you'd need including mobile device chargers to fit most modern devices (phones, tablets, etc). Water is free in the minibar - there's a charge for everything else, as you'd expect. The staff were strangely rude and a... More 

Was this review helpful? Yes 1
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Guest, Thank you for your review. We are happy that you appreciated our Hotel and our services, but we are really sorry reading your words regarding the staff. Customer care, kindness and courtesy of our staff is one of our strong points as you can see from many other reviews. We are sure that your impression during your stay... More 

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 12, 2015

In our last trip to Milan we stayed at Four points Sheraton. the property is walking distance from the Milan centrale train station however we reached milan a bit late and it was a bit difficult to reach there. Some other nearby properties like Hilton and big signboards but Four points was not so prominent and it was a bit... More 

Was this review helpful? Yes 2
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Guest, Thank you so much for your good review. We are happy to know that you find our location convenient for your needs. We hope to welcoming you back soon at Four Points. Best regards More 

Columbia, Missouri
Top Contributor
333 reviews 333 reviews
63 hotel reviews
131 helpful votes 131 helpful votes
2 of 5 stars Reviewed January 31, 2015

I had a room booked at the Hilton Milan this week but when I arrived they were oversold because so many flights to the US had been cancelled. The Hilton had made a reservation for me at the Four Points which was just a few blocks away. I like Starwood but know that Four Points is their budget brand so... More 

Was this review helpful? Yes 4
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Mr john, Many thanks for recently staying with us and for taking the time to leave your feedback. Your kindly comments regarding the staff, our breakfast and our Four Comfort Bed are greatly appreciated; customer care is amongst our highest priorities. We are always open to feedback, as it gives us the opportunity to improve our quality standards and... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 29, 2015

Staff was mostly quite helpful and friendly. Check-in experience with Michael at the front-desk was exceptionally pleasant and informative - a wonderful start to our Milan trip. The rest of the front desk staff were quite responsive, especially Marika. Reservations were kind to accommodate our request for a renovated room on a high floor. It was satisfactory, with a King... More 

Was this review helpful? Yes
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear Globaling, thank you so much for sharing your review. We were very happy to read that you enjoyed your stay. Great to hear you received a good experience at check in and a helpful staff ready to help you. Thank you also for sharing with us and with the people that will read your review your opinions about our... More 

Dublin, Ireland
Top Contributor
112 reviews 112 reviews
63 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 23, 2015

OK so I chose this hotel for the location, it was really convenient for business reasons - lots of new offices in the local. The area felt very safe, got a few nice restaurants within the vicinity. Like other reviewers I felt the public area's in the style of the '80s. I stayed in a renovated room, wooden floor, very... More 

Was this review helpful? Yes
FourPoints M, Guest Relations Manager at Four Points by Sheraton Milan Center, responded to this review

Dear CasaMurgu, Thanks for your feedback. Customer care and is very important for us and we are really happy to read your satisfaction for our services. We hope to have the opportunity to welcoming you back at Four Points, the next time we invite you to try our wonderful breakfast. Best regards More 

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