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BEST WESTERN Hotel Madison

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Via L. Gasparotto 8, 20124 Milan, Italy
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BEST WESTERN Hotel Madison
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BEST WESTERN Hotel Madison
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365 reviews from our community

Traveler rating
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    84
    35
    21
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30
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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yorkshire
Top Contributor
78 reviews 78 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is why we booked it as it was a few minutes walk away from the Central Station. The airport shuttle buses park at the left hand side. The Duomo was four stops away by Metro. We used the fast train to take a day trip to Lake Como which is well worth a visit. At... More 

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

dear Miss jayne135, thanks for your indication and suggestion. Hope to have the pleasure to help you again. thanks for the staff of BEST WESTERN Hotel Madison More 

2 reviews
5 of 5 stars Reviewed January 29, 2015

The staff was very polite kamir was very helpfull excellent hotel and very clean defo will stay again!!! Food was very good service was very good also in good location :-) thannnnkkkkkksssssssssssszzzzzzzzzzzz

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Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

DEAR Ozgur B, thanks a lot for all your suggestions and indications. Hope to see you again. Many thanks for all of us ! More 

A TripAdvisor Member
4 of 5 stars Reviewed January 27, 2015

The staff is very welcoming and polite, breakfast is very good and tasty. The interior of en suit bedroom was poor though it looked more like 1/2 star hotel, but it was clean, so overall impression is positive.

Review collected in partnership with Galahotels.com

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Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Guest thanks for all your suggestion. Hotel Madison has 97 rooms completely different. Try to choose our new superior room next time, i will be sure you will enjoy the room and all services Hope to see you next time ! More 

Galway, Galway, Ireland
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 23, 2015

I recently stayed in the Madison hotel in Milan for one night as I wanted to be near Stazione Centrale to catch a bus early the next morning. Location wise it was what I was looking for which was good, however , I would not have been comfortable walking around that area alone, especially not at night! The room was... More 

Was this review helpful? Yes 1
Cyprus
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 22, 2014

The room was very spacious for 3 people, the personnel was attentive, the hotel is in 5-10 minutes walking distance from Milan Central Station, the breakfast buffet selection was very good We were checking out early and requested a breakfast box to be prepared for us. The staff on the reception was very nice and had everything arranged, but the... More 

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Geneva, Switzerland
Top Contributor
53 reviews 53 reviews
39 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 15, 2014

I had not been back to this hotel for 2 years (I had a bad experience with a member of staff who is not working there any longer) They renovated the reception area and moved the breakfast room to the ground floor. It’s good they did some work but such a shame as now the reception area is cold and... More 

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Deear Mr Un ally we are sorry that you have not appricieted our new design of the Hotel. Now hotel Madison is full of modern details, and it will become a modern and very elegant 4 stars hotel. I understand your opinion. We hope you will enjoy our new services next time you come. Hope to see you again Best... More 

Surfers Paradise, Australia
Top Contributor
62 reviews 62 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 15, 2014

Within a 5 min stroll to Central station but out of the hustle and bustle what a great spot. A nice brekky but if you need something else s great cafe just 2 mins up the road. Room was nice. Beds we're very firm if you like that. The bathroom was lovely and clean

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Kerala
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 12, 2014

We stayed at the Madison hotel for4 nights. The street is quiet and with a side of the hotel facing the Dom Bosco church and school. It also very close to the Central station making it very convenient to get to places. However the area around the station is far from safe. There are many drunks and rather seedy characters... More 

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mack reala, thanks for you reply.Hotel Madison is a central Hotel very closed to central station. Milan is and international city, so maybe you can see some person, you can not like., but our Street and is very quite, as you said, and we are open 24 hours a day so we can help you anytime. We are very... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2014

We stayed at Hotel Madison for 2 nights, at tail end of our trip. The hotel is near Milan train station. Hence, quite convenient. As with all hotels near main train stations, the area is not exactly safe. The rooms are great, shower facilities and toiletries are excellent. Bed is ok, yeah felt a bit of springs but we could... More 

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Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mr Sean P, thanks for your reply we will follow all your suggestion ! thanks and best regards ! camilla More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 7, 2014

WE stayed here for 1 night in September. The lady on the front desk was extremely rude and not very helpful. there is no parking at this hotel unless you get a spot on the side of the road. Close to both the train and bus stations and massive church and school. The breakfast was probably the best part about... More 

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Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Sir, we are very sorry about what happened. We are looking for understandig what happened. please i really ask you to contact me in a private way thanks send mail to info@astoriahotelmilano.com thanks More 

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