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BEST WESTERN Hotel Madison

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Via L. Gasparotto 8, 20124 Milan, Italy
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BEST WESTERN Hotel Madison
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BEST WESTERN Hotel Madison
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427 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Penang Island, Malaysia
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was not sure which hotel to stay this time around hence asked colleague to recommend as I need to use the central station a lot, be it with the train service or subway (metro) and it proves to be the best choice for me, about 200 m away from the main station and it is very convenient and easy to... More 

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear ChoongSH, thanks a lot for your suggestion. we hope to see you soon More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2015 via mobile

We stayed one night at this hotel, and it was quiet throughout the night. Very nice after a long day of international travel. The other great feature of this hotel is its proximity to the Malpensa train station. 5 minute walk. The continental breakfast was amazing and featured a lot of items including eggs,bacon, croissants, cereal, coffee bar and fruit.... More 

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

dear Kaitlyn M, thanks a lot for your opinion ! Hope to see you again ! More 

London
Level Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed May 22, 2015

Great location for the station and friendly staff are the upside but overall this is a mediocre overpriced hotel. The bed was hard and uncomfortable, the air conditioning was too noisy to use and the street too noisy to leave the window open. Breakfast was unimaginative and the coffee disgusting. Needs a refurb and better furniture.

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

dear Jonoln, thanks for your reply. We are sorry you do not appreciate our Hotel. Please, if you have the opportunity to come back to Milan city, let'us ask to our booking office a Superior room. you will find: coffe tea maker free, a king size bed, new and very big bathrooms. We are sure you will appreciate our rooms... More 

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Thessaloniki
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 21, 2015

I stayed at this hotel seven years ago, but it was transformed this time around and almost totally unrecognisable! The only thing that hadn't changed was the church outside and the size of the rooms! The staff were very friendly and helpful, the breakfast room very pretty, the breakfast splendid. We wanted for nothing.

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear AmandaThe, thanks a lot ! Hope to see you again ! More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

First night in Italy and after the flight and dealing with the train station for 2 hrs to get our train pass sorted, it was a quick relief of stress being welcomed by the staff at the front desk. They were all just wonderful. The room was clean and perfect for us. Out our window was a church and it... More 

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mr Gonzogit thank you very much for your review. it is a pleasure for us to know that our work is appreciated by our domestic and interanzional guests . come back again to our BEST WESTERN Hotel Madison, and will be 'a joy for us to offer the best service again ! More 

Brussels, Belgium
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 19, 2015

Positive: very good and fair prices, VERY nice staff, good breakfast, good bedroom thou quite noisy (you can heard your neighbor noises and street noises as well), Negative: location (is is located very closed to central station and this area is not very safe during the evenings), very bad wireless connection (getting disconnected a lot of times and very slow)

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mr Tripadder, thanks for your suggestion. We apologize you do not completely satisfied of our Hotel. BW Hotel Madison is closed to central station, but in a very quiet Street completely safe. With reference to the wi-fi we are sorry for the inconvenience and we are going to put right this problem. Hope to see you again to discover... More 

Stockholm, Sweden
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 14, 2015

I can recommend a stay at Best Western Hotel Madison. The rooms are clean with air condition and comfortable beds. The breakfast is included in the price and is quite good, with local cheeses, bread, croissants, scrambled eggs, bacon etc. The location is good, with the central station just a five minute walk away.

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Andreas W, Thank you for your suggestion. We are very gratified to know you had a pleasant stay in our Hotel. Hope to see you soon! The Staff More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

I had the pleasure of being served by Abdou and Eva at the reception counter on my very early arrival two days ago. Instead of making me to wait until the proper check in time, Abdou and Eva quickly arranged early check in for me at 9 am. I was so grateful for their kind assistance. Abdou is always cheerful... More 

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear 109liza, Thank you. We are happy you appreciated our Staff welcome. Hope to harbour you other times. The Staff More 

Stockholm, Sweden
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 2, 2015

The rooms was really nice and enjoyed the stay. If you fly to Linate this hotel is an OK choice. The breakfast was unfortunately below average but the rooms and the service made up for that. So if you are on a business trip this hotel is a good choice.

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Anton l, Thank you for sharing this review about your recent stay at Hotel Madison and for your kind comments about the hotel. I am sorry about the breakfast , in the future please feel free to alert our reservations office of your breakfast preference as they can give you more information about our continental and italian breakfast. I... More 

Noosa, Australia
Level Contributor
170 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
2 of 5 stars Reviewed April 26, 2015

I stayed at the Best Western Madison for one night in April 2015. This is an overpriced and poorly run hotel, with the attitude of staff being the main problem. Check in was slow and disinterested, with a low line for check in moving at glacial speed. When I eventually got up to my room, I was kept awake by... More 

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Guest, thank you having taken the time to express your experience on TripAdvisor, I have read your comments . We try to improve every day our services, I would be very happy to get in touch with you and will contact you directly, to undestrand what it had been happened. With my best wishes, More 

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Staying in Stazione Centrale

Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
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