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BEST WESTERN Hotel Madison

4.0 of 5 Via L. Gasparotto 8, 20124 Milan, Italy
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BEST WESTERN Hotel Madison
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BEST WESTERN Hotel Madison
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311 reviews from our community

Traveler rating
    49
    130
    77
    34
    21
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21
87
27
107
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (78)
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Singapore, null, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I don't know how this hotel has a rating of 4 star, my experience is BAD so far. This is my 1st night today, I have 3 more nights to go. I was given room 109, if you all have been to public toilets, this room, including bathroom has a stench like that. Carpet was grimy & dirty. Requested for... More

Was this review helpful? Yes 2
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Sir, thanks for you reply. As we told you during your stay, unfortunately the agency has booked for you a standard room. We have undestood your point of view, we have change you the room, when you asked, we have put a basket of fruit of free in the new room. Our standard room are normal and very confortable... More

Sheffield, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Madison was the third Best Western Hotel we had stayed in on a trip to Italy and did not fail to deliver the standard you would expect. We had a large modern twin room with comfy beds and lovely facilities. All the staff we met were helpful and friendly. They are a couple of weeks away from completing some... More

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Lozzy Birth, thanks for your kindly reply. We hope to see you soon again. thanks a lot ! More

Yerevan, Armenia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

Perhaps the overall impression of the hotel was a bit damaged by the restructuring of the main lobby, as well as the hotel parking area. We arrived by car and couldn't park for a while. Had to make several circles around the block and hardly escaped the fine...so we didn't feel 'welcomed' at all.

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Madam Princess, thanks for your suggestions. I am sorry that you do not enjoy at your staying at BW Hotel Madison . The work we are doing will improve a lot the services of our hotel. A wonderful restaurant and a nice bar and pub, will be ready 'from September 2014, to the disposal of our guests. I hope... More

Kuala Lumpur
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 8, 2014

Thought the hotel is quite near to Roma Termini, getting there is not really easy when you had to pull your luggage with you on the tiled roads. When we were there, the closest route was blocked due to some construction works. There room was great and spacious with good amenities. However, the lady staff manning the counter was a... More

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mr Zuhmohd, thanks for your suggestion. Just one question: are you sure are you talking about BW Hotel Madison? Because our 4 stars hotel is situated in Milan city closed to Central Station, not in Roma closed to Stazione Termini. If Hotel Madison is the subjet of your request, please, send us a private mal on Booking@madisonhotelmilano.com. I will... More

Victoria Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed here for three nights end of May early June and found it to be excellent value. I had a single room which was plenty big enough for one and the bed was very comfortable too. The bathroom was a good size, very clean and modern as was the bedroom and everything worked too. The breakfast was delicious and... More

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2014

The hotel is 1 block away from Milano centrale train station. The rooms are modern, clean and spacious. The breakfast was one of the best we have had on our trip so far, bacon, eggs, pastries etc. The staff were very friendly and helpful and were even able to hold our luggage over night when we explored another city for... More

Was this review helpful? Yes 2
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mr Jean S, Thank you so much for your review. I am very happy to know that you had a very enjoyable stay at the BEST WESTERN Hotel Madison, and I will be looking forward to your next visit, maybe to try our new restaurant and bar! Kind Regards More

Plymouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

We spent the first week of July 2014 at this hotel and found nothing whatsoever to complain about. The staff were very helpful and friendly and came up to our room immediately when we couldn't get the room safe to work. There were no instructions for it in English in the handbook so perhaps that could be rectified. They are... More

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mr Micael T, thanks a lot for your suggestion. We will change the guest directory immediately, thanks to your suggestion! We hope to see you again maybe in September when the new Fashion restaurant will open! Do not hesitate to contact us directly by email fo find our best rates! Best Regards More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 8, 2014

We chose this hotel purely for its location close to Milan Central station and we're not expecting much but the room was very adequate, with electric shutters (great for jet lag) and a very substantial breakfast included in the room rate. The staff spoke great English (and helped with my limited Italian) and we're very helpful in providing an extra... More

Was this review helpful? Yes 1
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Mr LomOrder, thanks for your kindly suggestion and answer. We hope to see you again maybe next here for the wordwide Expo show events thanks and grazie mille ! More

Baldivis, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 3, 2014

The hotel was very close to the central station (which we used most of the times). Staff was very friendly, breakfast was fantastic :) I couldnt figure out how the bar worked though (no-one was attending it) but its a minor concern. They also had heaps of tourist information for Milan

Was this review helpful? Yes 1
Guadalajara, Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

This hotel its great if you are looking for a good option near the Milano Centrale Rail Station. Staff is great. but be prepared for well equipped rooms but quite small. breakfast its ok, just bread eggs juice, a normal one for a European hotel.

Was this review helpful? Yes
Camilla D, Responsabile relazioni pubbliche at BEST WESTERN Hotel Madison, responded to this review

Dear Alfredo C, thanks from all of us! It is a pleasure works with you More

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Additional Information about BEST WESTERN Hotel Madison

Address: Via L. Gasparotto 8, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Madison 4*
Number of rooms: 99
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Also Known As:
Madison Hotel Milan

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