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Hilton Milan

Hotel website
Via Galvani 12, 20124 Milan, Italy
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Hilton Milan
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1,419 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Milan
See the most recent reviews
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 5, 2012

I liked this hotel. It is very convenient and it was pretty good. the breakfast was also OK! It was a pretty good hotel, went back for the last night of my stay in Italy. Will come back for by stay. :)

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear Otakufoodaholic25, Thank you very much for choosing Hilton Milan and for taking the time to share your comments with us! I am very glad to hear that your family and you appreciated your stay in our hotel and we are looking forward to welcoming you back very soon! Warm regards, Ariane Sacchi More 

Top Contributor
60 reviews 60 reviews
11 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed August 3, 2012

If you are used to Hilton hotels around the world be ready for a disappointment. The place looks aged, the rooms are large but... somehow strange. The hall is not impressive at all (missing charme and style) and the restaurant is so sad that only few guests go there for dinner. Milan has much more to offer and Hilton too... More 

Was this review helpful? Yes 2
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear Creng, Thank you for taking the time to share your feedback on TripAdvisor. I am extremely concerned reading your disappointment regarding your experience with us and I am very sorry that your expectations were not met. I hope we will have the chance to welcoming you back and assist you with the highest standard of quality and service. With... More 

Toronto
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 2, 2012

Pros: close to the train station, staff are quite pleasant and helpful Cons: we were given 2 twins for my wife and I, furniture was antique, room was ok we expected more and the fact that we had two twins instead of a double bed sucked. it was ok. but there is nothing close by in terms of food unless... More 

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear method 76, Thank you for taking the time to post a response on TripAdvisor. It is a pleasure to hear you appreciated our hotel and I regret the disease caused by the unavailable king size bed as it was a very busy month with low flexibility for changes. I hope we will have the chance to welcoming your wife... More 

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 2, 2012

Stayed Here for three nights in July 2012. The hotel seemed to be very busy during that period. I could see that a couple of airlines use this hotel for their cabin crew.. and felt that this four star hotel seemed to be popular amoung tourists.. As HHonors Gold, I got upgraded to an executive room. Let me list pros... More 

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear expertflyer, Thank you for taking the time to share your feedback on TripAdvisor. I am delighted to read you had a nice stay at our property and I regret we did not succeed in every detail. Your comments are highly appreciated, by the way I assure we have an ongoing refurbishment plan. Looking forward to welcoming you back to... More 

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 31, 2012

- Close to milan centrale. About 400 metres. Milan centrale has regular buses to malpensa airport - Really quick check-in. Hardly 2 mins. They have all your details submitted during booking and dont ask stupid questions - Clean and tidy rooms. Spotless loos. - Didnt opt for breakfast, so no comments thee - Staff and chef understand english and are... More 

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear Sundaresh, Thank you for sharing your kind comments and for choosing Hilton Milan. We appreciate your compliments about your recent stay with us and we are looking forward to the opportunity of welcoming you back soon! Kind regards, Ariane Sacchi More 

2 reviews
5 of 5 stars Reviewed July 30, 2012 via mobile

The answer is yes! Everything was perfect. The room, the service, the Executive Lounge, the location, etc. Everything was perfect. Nothing less than expected. I have stayed in Hilton hotels in Prague, San Francisco, Germany, Malta, London, Dublin and Amsterdam and this has to be right up there with the best. The location was perfect. 5 minutes from the train/metro... More 

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear NewFelps, Thank you very much for sharing your positive experience at Hilton Milan! Thank you again for your loyalty and your support! We are waiting to welcoming you back in the near future, With warm regards Ariane Sacchi More 

Tbilisi, Georgia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 29, 2012

While the basic room I paid for in advance (in order to get a decently acceptable price) was of decent size, the facilities of the hotel were fine, and the staff was excellent..... the rape of your wallet was unacceptable. It is a hotel clearly designed for the maximum flow of your wallet to theirs. I have enjoyed many other... More 

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear sarahnapa_CA, Thank you for posting your comments on TripAdvisor. It is a pleasure for us to read you enjoyed hotel location, room features and service from the staff. I regret you were not entirely satisfied from the prices and I would like to suggest to join our Hilton Honors program in order to benefit from its rewards. We would... More 

Barrington, IL
Top Contributor
79 reviews 79 reviews
76 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed July 28, 2012

I stayed here for three nights. If you need to be close to the central station, this place is ok. The breakfast buffet is actually very good by European standards. The rest of the hotel is dated and in need of updating. The room was serviceable but unispired. The bathroom was very small. Some staff was helpful while others were... More 

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

DearFebo17, Thank you for taking the time to share your opinion on TripAdvisor. I am delighted to read hotel location worked out good for your trip to Milan and you enjoyed our Hilton Breakfast; nevertheless I regret the service received did not reflect the standards we are used to offer. I hope you will give us the chance to exceed... More 

Bristol
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2012

The hotel was located close to the station, and had a few nice restaurants nearby. The consiage service was great - helpful with taxis etc. However, the corporate rate agreed in advance was not what was given, so no wifi despite being one of the biggest customers possible. There was no negotiaing with the receptionist on this at all Also... More 

Was this review helpful? Yes
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear Genna M, Thank you for taking the time to post your response following your recent stay at Hilton Milan. I am sorry to read that not all our services entirely met with your approval, your comments are highly appreciated in order to constantly improve our efficiency. I hope to have the opportunity of welcoming you back, Kind regards Ariane... More 

Ostrava, Czech Republic
Contributor
11 reviews 11 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 23, 2012

Hotel is strategically located near the central train station, it’s easy to go by train. From the railway station goes airport shuttle buses to Malpensa and Bergamo, to Linate from there goes city bus n. 60, then change n. 73. The route from the station to the hotel should be better marked. You can walk to the centre (Duomo) about... More 

Was this review helpful? Yes 1
Ariane S, Guest Relations Manager at Hilton Milan, responded to this review

Dear phil70030, Thank you for sharing your comments with other travellers on TripAdvisor. I am pleased you enjoyed your overall experience at Hilton Milan; I would like to ensure you that I have shared your observations with the relevant department heads and I thank you for bringing your concerns to our attention. I hope to have the pleasure to welcome... More 

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