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Hilton Milan

4.0 of 5 Via Galvani 12, 20124 Milan, Italy
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Hilton Milan
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Hilton Milan
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1,159 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Milan
See the most recent reviews
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was the worst Hilton I have stayed at in the world! I am a Silver preferred Hilton Honors member and this made me reconsider if I will ever trust Hilton chain hotels again. Our room was extremely small, dirty and supposedly non-smoking but the smoke smell permeated throughout the room. The bath towels were dirty with large black stains... More

Was this review helpful? Yes 1
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear Dinesh P, Thank you for posting your experience into TripAdvisor. First of all I personally apologise for any inconveniences we may have caused to you. Please be sure that our management was informed regarding your sincere feedback and has already taken action so that this case remains isolated. The opinion of our guests has a great value to us.... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its very conveniently close to the train station, but a good 30 minute walk to the Duomo. King sized bed was super comfy. Staff were polite and courteous. I think my only gripe would be the the lack of free wifi. I think not offering your guests free in room wifi in this day and age is a bit ridiculous,... More

Was this review helpful? Yes
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear samjohston Thank you for taking the time to post your response following your recent stay at Hilton Milan. I am extremely concerned to read your disappointing experience with us and I am very sorry that your expectations were not met. I hope you will give us the chance to welcome you back in the near future and show you... More

Riyadh, Saudi Arabia
Top Contributor
95 reviews 95 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I only stayed at this hotel for one night because we needed to catch a 5:30am train to the airport. This hotel is ideally located if you need to be close to the train station - it's about 3-5 minute walk to the train. It's affordable, clean, quiet, and comfortable. The prices for food in the hotel are pretty high... More

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear CarinaRiyadh, Many thanks for you lovely comment. I am pleased to read we have accomplished in meeting your expectations for your quick stop in our beautiful city. Hopefully there will be soon another chance to welcome you in Hilton Milan! My best regards Viviana De Martino More

Covington, Louisiana
Top Contributor
69 reviews 69 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel i s located a block from the train station but somewhat far from the Duomo and the main things to see in Milan. We spent a couples of days in Milan and then we traveled to northern Italy and Lugano, Switzerland. The hotel is outdated and needs renovations. The carpet in the room was dirty and old. The... More

Was this review helpful? Yes
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Gabriel L, Thank you for taking the time to post your review on TripAdvisor. I am glad that the overall experience has been up to your expectations and that you appreciated the convenience of our location and the level of service received. Looking forward to welcoming again you to the Hilton Milan in the near future. Best regards. Viviana... More

United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Worse Hilton Hotel ever!!! the room was smelly! the internet did not work properly, the front desk is slow to answer the phone. The carpet was dirty and old the beds are hard and uncomfortable. The air-condition unit in the room did not work properly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. We are very sorry to learn that the overall experience has been below your expectations. We have taken note of all your comments and will surely keep them into the greatest consideration for future improvements. We hope we will have another opportunity to serve you better... More

Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the second time in August and again enjoyed our stay. Again we booked an executive room. A great huge, comfortable bed awaits. We left our bags and headed to check out the executive lounge - during our first stay it was being renovated so it was a makeshift lounge on an open floor. Anyway, the lounge... More

Was this review helpful? Yes
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear The Travelling Bakers, Thank you for leaving your comments on TripAdvisor. We are delighted to read that your stay was pleasant in Milan. We are looking forward to welcoming you again. Best regards, Stefania Russo More

Philippines
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is okay if you are taking a train out but there isn't much around the area so if you want to be in the center of Milan do not stay here. The afternoon snacks in the lounge are okay but not great.

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear sugartee, Thank you for taking the time to post your review on TripAdvisor. Guests’ feedback is really important to us and will surely help us to continue improving our performance. Looking forward to welcoming you to the Hilton Milan in the near future. Best regards. Viviana De Martino More

Senior Contributor
28 reviews 28 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As other reviewers have mentioned, the Hilton's proximity to the train station is excellent. Add high quality beds and linens, the Hilton is a terrific spot to stay when traveling through Milan. Room layout isn't the best and the bed works best for those less than 6'. The watersaver showers will save water, but require more time to rinse off.

Was this review helpful? Yes
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Danold, Thank you for taking the time to post your review on TripAdvisor. We do value the feedback of our guests and appreciate their suggestions on how to improve our services. We really hope we will have another opportunity to welcome you back on the occasion of a future stop in Milan. Best regards Viviana De Martino More

North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here in mid Aug. Flew in at 0730 and paid a few extra Euros to get the early check in. It was about a 45 min trip/drive from airport to hotel and was very easy to find. Had the breakfast included rate and it was well worth it. The food was fantastic. Location is a few blocks from the... More

Was this review helpful? Yes
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear r d, Many thanks for your amiable comment and for the compliments we have really appreciated. It's been a pleasure having you here and we look forward to another chance to welcome you at the Hilton Milan, Milan is waiting to see you again! Kindest regards Viviana De Martino More

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have just returned from our first trip to Milan and were very impressed by the accommodation and quality of staff at the hotel. Ours was an excellent room, which my wife said provided everything a woman required! The hotel is very close to the main train and metro stations and we found a good restaurant - "Parioli", which was... More

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Keith631, Many thanks for you lovely comment. I am pleased to read we have accomplished in meeting your expectations for your vacation in our beautiful city. Hopefully there will be soon another chance to welcome you back in Hilton Milan! My best regards Viviana De Martino More

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Additional Information about Hilton Milan

Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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