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All 432 Milan hotels

Hilton Milan

4.0 of 5 Hotel   |   Via Galvani 12, 20124 Milan, Italy
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Ranked #115 of 432 hotels in Milan
A recent review
4 of 5 stars reviewed yesterday
adrianmiami Beverly Hills, California
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1,104 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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English first
Beverly Hills, California
Top Contributor
313 reviews 313 reviews
116 hotel reviews
447 helpful votes 447 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fantastic staff at reception,especially Moira super sympathic, the others never ever smiled :) Food very elaborate and high quality.. Loved my upgrade to the Suite and the executive lounge was really good .just interesting to see british airways pilots being carried out almost uconscious for drinking too much,lol ;) i am glad i dont have to fly BA :) Food... More

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South Jersey, USA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in the Executive floor with complimentary use of the Executive Lounge, it is truly worth it. The room is spacious with comfortable beds and very clean. The Lounge has food and drink all throughout the day and up to certain hour at night. The Milan Central train station is within walking distance but I was harassed at the... More

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Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am Hilton Diamond and I was thoroughly impressed with the hotel. The executive lounge is great (open from 3 pm onwards), the breakfast was very well apportioned for European hotels and the rooms were modern and clean. We were treated very well as Diamond guests and immediately upgraded and given internet. I was quite happy. The surrounding area is... More

Was this review helpful? Yes 1
Szekesfehervar, Hungary
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I spent a weekend here, and I was more than disappointed. Staff was unprofessional, check-in/check-out super slow. The lobby is unpleasant and very small, so we had to wait standing. Corridors and rooms stink, rooms are small. The only good thing are the location and the pillows.

Was this review helpful? Yes 2
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Ildique, Thank you for taking the time to post your response following your recent stay at Hilton Milan. I am extremely concerned to read your disappointing experience with us and I am very sorry that your expectations were not met. I hope you will give us the chance to welcome you back in the near future and show you... More

1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

The room was okay. I booked because of balcony and wifi. However to my disappointment, the room given has no balcony and we have to pay 20euro for wifi in our room. Its crazy. I stayed so many hotels in Italy and this is the only four star hotel we got to pay for such access.i will never go back... More

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear yan201404, Thank you for taking time to post your review about your stay at the Hilton Milan. First of all please accept our sincere apologies for any inconveniences you may have experienced during your stay with us. We apologies for not meeting your expectations and please be sure that your feedback has already been shared with the management, We... More

Hue, Vietnam
Contributor
13 reviews 13 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

very nice check in/out staff, really comfortable bed, but 20 Euros to use WIFI is highway robbery, especially in a free digital age, i think the Hilton needs to re-evalue it's core beliefs and values, a card in the bathroom saying re-use towels and then replacing them anyway is not quite it! also they do not replenish amenities for stays... More

Was this review helpful? Yes 2
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Dion h, Thank you for taking time to post your review about your stay at the Hilton Milan. First of all please accept our sincere apologies for any inconveniences you may have experienced during your stay with us. We apologies for not meeting your expectations and please be sure that your feedback has already been shared with the management,... More

Stillwater, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Hotel was clean, the property was fairly plain, but functional. breakfast was good, Most of the staff appeared to speak English and were helpful. Overall, average for a Hilton property. Beyond that, there was little to distinguish this property.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Frank W.K , Thank you for your kind feedback. I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. Your valuable comments have been well appreciated, We sincerely hope to welcome you back soon. Best regards, Viviana De Martino More

Shapleigh, Maine
Top Contributor
181 reviews 181 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying at the Hilton Milan you are in a central point for the area having the major train station and subway two blocks from the hotel. We took day trips to Lake Como, St Mortiz, city tour and all with the help of the excellent concierge staff at the Hilton. The concierge staff was helpful in making dinner reservations at... More

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Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear PGShapleigh, Thank you very much for taking time to post your review on TripAdvisor. We are so happy to hear that you had a great stay with us and you had the opportunity to enjoy the executive benefits. We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location. I... More

Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The absolute worst customer service skills that I've ever witnessed in any hotel that I've ever been to. I usually prefer to oay at the hotel rather than share my credit card details online. The frong desk refused to give me the price that was confirmed on their own Hilton website, claiming that there must be a mistake and called... More

Was this review helpful? Yes 2
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Babyful, Thank you for posting your response following your recent stay with us. I was extremely concerned to read your disappointing experience and I am very sorry that your expectations were not met. I would like to assure you that your feedbacks have been passed to our management in order to take appropriate actions that a similar experience remains... More

Christchurch, New Zealand
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Spacious well appointed room with a comfortable bed, and really really nice take on burgers from Room Service. The breakfast was huge with great selection. We got a good deal otherwise a bit pricey. Didn't try the restaurant as there are plenty of authentic eateries around. Very helpful front desk. We did have one problem with some food being left... More

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear pritchard8024, Thank you for taking time to post your review about your stay in Our property. I am glad to hear you find our location so convenience and you had a good stay in general. I regret to read about your disappointing experience at the Hilton Milan, particularly in regards to the minibar. Your comments are highly appreciated and... More

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Additional Information about Hilton Milan

Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Milan 4*
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#79 Luxury Hotel in Milan #79 Romantic Hotel in Milan #85 Business Hotel in Milan
Hotel Class
Official Description (provided by the hotel)
Just 1 block from the Central Train Station and airport shuttle buses, the Hilton Milan boasts an Executive Lounge with an outdoor terrace, and wireless internet access throughout.All Hilton Milan hotel rooms offer wireless internet access. Step up from a Hilton Room to an Executive Room for Executive Lounge access. Enjoy appetizers at the Cosmopolitan Lobby Bar Lounge or dine on international and Italian favorites at the Hilton Milan hotel’s Pacific Milano Restaurant. There is fantastic shopping just 2 miles away and Milan attractions like the La Scala opera house are on the hotel's sightseeing tour. When you've explored the city, find peace at Lake Como, an hour away by train. ... more   less 
Number of rooms
319

Questions & Answers

Questions? Get answers from Hilton Milan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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