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Hilton Milan

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Via Galvani 12, 20124 Milan, Italy
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1 room 1 guest
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Hilton Milan
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1,540 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Berlin, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed in this hotel from Thursday until Sunday at the end of August with my best friend and we really enjoyed it! The Hotel is not located right in the city center but pretty much right next to it is the Central Station and it does not take a long time to get into the center (we just went... More 

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Zug, Switzerland
Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed yesterday NEW

For a couple of years, this hotel was my first choice for business trips purposes. Modern building, which is located so close to Milano Centrale train station. But this month I finally stayed at this hotel with my family. Beginning was not so good, as staff at reception refused to allow us to stay in one room. The reason was... More 

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HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear Emin, thanks for posting your positive review on Tripadvisor. I'm glad to read that you choose Hilton Milan for your stay with your family. The reason why we requested to book another room for half price is for security reason as our rooms don't allow to host more than three person. I hope you have appreciated our executive room... More 

Los Angeles, United States
4 of 5 stars Reviewed 2 days ago NEW

The hotel was logistically located to the train station and hop-on-hop-off bus stop. We arrived early and were given a room just had to pay 19 euros which was acceptable as we needed to rest after a long flight. Will surely recommend this hotel to my friends and will stay at hilton hotels in other countries.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear Editha, thanks for sharing your positive comments on Tripadvisor. I'm glad to read that you have a pleasant stay at Hilton Milan and I hope to welcoming you again. Best regards, Nassos Papazoglou General Manager More 

Chicago, Illinois
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is beautiful on the inside. Our room was really nice and the food from the restaurant downstairs, (both the bar and breakfast) was excellent. However, their staff is not friendly at all! They are snobby and seem inconvenienced by their guests. Not only their front desk, but both the bar and restaurant staff as well. I expect more... More 

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HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear guest, thanks for leaving your comments on Tripadvisor. I'm pleased to read that you have appreciated our restaurant and breakfast. We regret to read that while interacting with our team members, you had the impression of not being taken care of. Thank you very much for bringing this matter to my attention and I hope to have the opportunity... More 

Boston, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

It wasn't a bad experience. I stayed there for about a week for a conference. The hotel is old, and I would say pricy for the service they offer. I paid about €210/night for a queen-size bed room. No breakfast (would be additional €30!). It is conveniently located 5 min walk from the central train station, but that neighborhood is... More 

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HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear Amir, thanks for sharing your comments on Tripadvisor. I'm sorry that you did not enjoyed your stay at Hilton Milan and that your expectations were not met. All your points, regarding the improvements that need to be made in specific fields and services have been taken into consideration and reviewed in order to take necessary action and correct any... More 

Hyderabad, India
Level Contributor
10 reviews
3 of 5 stars Reviewed 6 days ago NEW

I stayed here for a week in July 2015. I was informed by the receptionist that there are no smoking rooms in the hotel but later I found out that a few rooms were actually smoking rooms! I expect the mini bar to be refilled at least once everyday which doesn't happen here. Even though it is chargeable, they should... More 

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HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear guest, Thank you for posting your response following your recent stay with us. I am really sorry and sincerely apologize for the incidents you mention in your comment. This is definitely not the kind of service we are willing to our guests. I have asked my team to take the appropriate actions to the comments that you raised. I... More 

earth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

front desk told me that they had a 3 person rule and that my 5 year old counted as a 4th person so we had to get a 2nd room. We told them to pound sand and walked to another hotel near Milano Centrale. So many great hotels to choose from no reason to waste time with the Hilton. UPDATE:... More 

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HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear guest, I would like to thank you for taking the time to let us have your impressions about your stay at Hilton Milan. I would like to reassure you that the hotel has the three persons policy only for security reason. We can't host more then 3 person as per our room size. I hope we will have the... More 

Southampton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hotel façade does not do justice for the interior. However the car hire depot next door worked well for me! Location is excellent with only a 5-10 minute walk from the central station. The Rooms in the hotel have a feel of a more Boutique style hotel with everything working as it should. Crisp clean linen, English Language TV... More 

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HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear guest, Thank you for choosing Hilton Milan for your recent stay, and for posting your comments on Tripadvisor. We are more than pleased to read that your stay was pleasant in our beautiful town and that you appreciated our rooms, food and staff. I will definitely share your comments with my team. We are looking forward to welcoming you... More 

Erlauf, Österreich
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice stay just 5 minutes away from The Expo 2015 in Milano. The Hotel has a reasonable rate value for the Location, rooms are OK bathroom very nice and the area is quite interesting. We went out for a wounderful local food just 5 minutes walking.

Was this review helpful? Yes
HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear Guest, thanks for posting your positive comments on Tripadvisor. Thank you for taking the time to share your opinion on Tripadvisor. I am happy to learn that you had a really nice stay in the hotel and that you have appreciated our new rooms and breakfast. I will share your positive comments with my staff. It will be an... More 

New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here twice with my family, at the beginning and end of long Italy vacation. I found it to be a modern, well maintained hotel with an highly professional and responsive staff. We have allergies to some bedding materials and upon request, the beds were changed very quickly--in one case, within three minutes of request. I found the breakfast buffet... More 

Was this review helpful? Yes
HiltonMilan, General Manager at Hilton Milan, responded to this review

Dear John, Thank you very much for the positive review. I am pleased that your experience at the Hilton Milan was positive. Thank you for your kind words with regards to our staff's helpfulness and for your comments on the famous Hilton breakfast . I'm looking forward to welcoming you once again here. Best regards Nassos Papazoglou General Manager More 

Hotel Review Summarization

What travelers say

  • Train station(33)
  • Executive Lounge(14)
  • Very nice(3)
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Staying in Stazione Centrale

Neighborhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
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