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Hilton Milan

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Via Galvani 12, 20124 Milan, Italy
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Hilton Milan
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Hilton Milan
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1,375 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a business persons hotel and it got the job done. Price in the low $200s/night was reasonable value. Service was good, the concierge was very helpful. Great help on reservations and transportation. The conference rooms were nice, the executive lounge was terrific. Great place for everyone to decompress before heading out for dinner.

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Fayetteville, Arkansas
Top Contributor
68 reviews 68 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel met all (high) Hilton standards for service and facilities. As HHonors Gold members, we had Exec Lounge access, and that was nice for snacks, breakfast, and drinks. For some reason, we were not allotted a room on the Exec Floor, but our room was nice. Reception was very efficient and friendly. Access to the train is easy, just... More 

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Senior Contributor
27 reviews 27 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great staff!! Loved the location close to business district but the room really needs a renovation - felt like I was staying at my grammas house in the 70s. Breakfast buffet was not worth the price either. Concierge was terrific as was the whole team!

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US & Middle East
1 review
4 of 5 stars Reviewed 5 days ago NEW

Spent 3 nights at the Hilton Milan and couldn't ask for a better location, especially if Milan is just one stop in your travels. Hotel is about 2 blocks from Central Station so it's a breeze to catch a train or subway. The duomo is just 4 stops away on the same line. Took a day trip to Lake Como... More 

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Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear miles2gob4isleep, thank you for your kind comment on the TripAdvisor website. I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job! I look forward to welcoming you all back to the Hilton Milan very soon. Best Regards Stefania Russo More 

Texas
Top Contributor
162 reviews 162 reviews
30 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Reviewing this hotel is complex, because there are both positives and negatives; however, the bottom line is that the hotel has fallen well below Hilton standards and an inspector should be sent to check in anonymously as a guest. Some of the positives are that (1) a beautiful young woman named Valentina greets you at reception and is extremely friendly,... More 

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Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear happyrelaxeddudes, We regret to read that while interacting with our team members, you had the impression of not being taken care of. Thank you very much for bringing this matter to my attention and I hope to have the opportunity of welcoming you back to the hotel where everything possible will be done to ensure your complete satisfaction. Stefania... More 

Bainbridge Island, Washington
Top Contributor
141 reviews 141 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have been a Hilton Honor member for two decades and I was surprised that Trip Advisor and other sites would classify the Hilton Milan a "4" star hotel. If anything it is a "3" star Hotel and only on sunny days! The hotel is OLD but well maintained. The rooms are small and the bathroom is minuscule. The executive... More 

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Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear Tom H, Thank you for choosing the Hilton Milan and for having taken the time to share your feelings following your recent stay in our hotel. All your points, regarding the improvements that need to be made in specific fields and services have been taken into consideration and reviewed in order to take necessary action and correct any shortcomings.... More 

Wokingham, United Kingdom
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spacious hotel, one of those that gives you a sense of 'I have arrived' rather than just another run of the mill corporate hotel. Staff very friendly and particular room I had was spectacularly over the top given it was one of the top suites, but suspect all the rooms are spacious. Good location and relatively close to the main... More 

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Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear Barry K, Thank you for choosing Hilton Milan for your recent stay, and for posting your comments. We are more than pleased to read that your stay was pleasant in our beautiful town. We are looking forward to welcoming you again. Best regards Stefania More 

Denver, Colorado
Top Contributor
72 reviews 72 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I checked in and learned that our room wasn't ready. We checked in simultaneously with another Italian couple who begged for access to the Executive lounge as they weren't Diamond or Gold members. We are Diamond members and were told that they would call us when our room was ready since it was after 2 p.m. and... More 

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Dominique L, Director of Operations at Hilton Milan, responded to this review

Thank you for taking the time to share your comments regarding your stay with us. It is extremely important to help us improve the quality of our guest service. I am very sorry to read your comment and first want to assure you that we are equally considering all our guests without any distinction. The inconveniences you have described are... More 

Ohio
Top Contributor
90 reviews 90 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Milano is a block from the Milano Centrale train station, making it a very convenient location. There were taxis in the taxi stand outside whenever we needed them for a quick ride down to the Duomo, for instance. Many rooms have been recently refurbished, creating modern and comfortable spaces. All in all, this is a nice option for... More 

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Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear alykaye, We would like to thank you for choosing Hilton Milan during your recent visit and for submitting a review regarding your stay that we are glad to read was an enjoyable one. Looking forward to welcoming you back in the near future. Kind regards Viviana De Martino More 

Orange, CA
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is undergoing renovation. As a result, we got upgraded to the executive floor where the rooms were much larger (even though it wasn't renovated yet). The amenities and staff were superb. We never had any noise problems. They are located a couple blocks from the Milano Centrale train station and the Metro which is vey convenient. I would... More 

Review collected in partnership with Hilton Hotels & Resorts

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Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Orange_CA, thank you for your kind comment on the Tripadvisor website. I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job! I look forward to welcoming you all back to the Hilton Milan very soon. Best Regards Viviana De Martino More 

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