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Hilton Milan

4.0 of 5 Via Galvani 12, 20124 Milan, Italy
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Hilton Milan
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Hilton Milan
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1,218 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodbridge, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

On a European vacation from the U.S. We took trains everywhere and this place was an easy walk even with luggage (our luggage has wheels) to the hotel. We like Hilton Hotels as we are Hilton Honors members with Gold status and usually get a free breakfast buffet. We were celebrating my wife's 50th Birthday and they gave us a... More

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Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel might not be one of the sexiest Hiltons, as most hotels in Milano its furniture is in need of a total remake. However, all that you can expect from this chain is available, and more: the courtesy of personnel has made this again a very positive experience (I have been staying here several times). At breakfast with no... More

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Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear 847pierc, Thank you for taking the time to write such nice comments from which we were happy to read that you enjoyed your stay with us. It will be a pleasure to share your message with our Team who contribute every day to deliver an unforgettable experience to our guests. Looking forward to welcoming you back to the Hilton... More

2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Great location - near Milan Central station. Staff was friendly and helpful with most issues at hand. The hotel itself seems a bit out dated. It feels more like a Embassy Suite than a full fledge Hilton hotel.

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Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear spacegraf , Thank you for taking the time to write such nice comments from which we were happy to read that you enjoyed your stay with us. It will be a pleasure to share your message with our Team who contribute every day to deliver an unforgettable experience to our guests. Looking forward to welcoming you back to the... More

Morelia, Mexico
Top Contributor
71 reviews 71 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a good hotel if you need to stay near Stazione Centrale, otherwase is not that close of the best of Milan if you wan´t to walk around and fall in love with this wonderful city... You can find a better hotel at better price in Milan.

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Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear Raquel R, Thank you for taking the time to post your review on TripAdvisor. Guests’ feedback is really important to us and will surely help us to continue improving our performance. Looking forward to welcoming you to the Hilton Milan in the near future. Best regards. Stefania Russo More

New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Enjoyed our recent stay at the Milan Hilton. Good, clean room with adequate bathroom. Excellent executive lounge with great service from the entire staff there especially Emmanuel. His restaurant recommendations were great. The breakfast buffet is one of the best we had during our 3 weeks in Italy. As mentioned in several reviews, the location adjacent to Milan Centrale is... More

Was this review helpful? Yes 1
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear M S, Many thanks for your amiable comment and for the compliments we have really appreciated. It has been a pleasure having you here and we look forward to another chance to welcome you at the Hilton Milan, Milan is waiting to see you again! Kindest regards Stefania Russo More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel because of its excellent proximity to Milan Central station. Good points are the location, the very helpful staff, and the good breakfast. The concierge was able to book train tickets for us and provided umbrellas and directions when we went out in the rain. Our queen size room was OK. We could open the windows... More

Was this review helpful? Yes 1
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear RichardM, Thank you for sharing your feedback with us. Please accept my apologies for not having met your expecations concerning value for money during your last visit. Please note that we are in the process of reviewing our internet prices and at the moment we are offering complimentary internet access in the lobby area, and in the room the... More

Fremont, California
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hilton Milan provides the typical excellent service characteristic of Hilton hotels but the facility itself is sadly dated. It needs major renovation to keep up with its competition specially in the business and fashion capital of Italy. Great location for transportation options as its only a couple of blocks away from the main train station

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Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Marsh2, Thank you for taking the time to post your review on TripAdvisor. We do value the feedback of our guests and appreciate their suggestions on how to improve our services. We really hope we will have another opportunity to welcome you back on the occasion of a future stop in Milan. Best regards. Viviana De Martino More

Sao Paulo
Top Contributor
71 reviews 71 reviews
49 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We had selected the Hilton Milano because of the Hilton reputation and its location. It was an excellent choice: it is located close to the main train station in an area from where one can easily access all the attractions of the city using the excellent subway system. The rooms of the hotel are very nice, large and with good... More

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Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear pingsao, Thank you very much for staying at the Hilton Milan and for complimenting us on TripAdvisor. I was delighted to read you found our hotel satisfactory in so many aspects and hope to be able to welcome you back soon. Best Regards Viviana De Martino More

Portland, Oregon
Top Contributor
60 reviews 60 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Got an excellent room at a great rate. Walking distance to the Central railway station. The staff was very helpful; particularly the concierge. We were there during truffle season. The concierge recommended an excellent restaurant (Peck) for truffle dinner. A great find.

Was this review helpful? Yes
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear Jim A, Thank you for taking the time to write such nice comments from which we were happy to read that you enjoyed your stay with us. It will be a pleasure to share your message with our Team who contribute every day to deliver an unforgettable experience to our guests. Looking forward to welcoming you back to the... More

Hong Kong, China
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

As a Hilton Hhonors gold member, Hilton is always my preferred hotel. I read about the negative comments in Tripadvisor but still want to give it a try. It was a wrong decision. Fortunately I only stayed there for one night. Hilton Milan met their basic standard amenities. Comfortable bed, big and soft towel, etc. However, I don't expect such... More

Was this review helpful? Yes
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear pumpkinkin, Thank you for choosing Hilton Milan for your recent stay, and for posting your comments. We are very sorry to learn that the overall experience has been below your expectations. We have taken note of all your comments and will surely keep them into the greatest consideration for future improvements. I hope to have the opportunity of welcoming... More

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Additional Information about Hilton Milan

Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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