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Hilton Milan

4.0 of 5 Via Galvani 12, 20124 Milan, Italy
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Hilton Milan
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Hilton Milan
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1,302 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newmarket, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

I'm not sure if this hotel met the complete High standard we expected for a hilton. Found in all very impersonal. Only staff member who spoke to us was the great guy behind the bar when we asked for the football to be on. He told us some Great places to visit and was very friendly. No wifi in room... More 

Was this review helpful? Yes
RXD
Top Contributor
55 reviews 55 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

Many things can make a hotel stay great, during my 2 stays last week it was the staff. Everything was very good during my 2 stays and the team at the Hilton Milan were great. The team member who stood out is Pio the concierge. I had some a few travel issues I needed assistance with and Pio was knowledgeable,... More 

Was this review helpful? Yes
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear RXD, We would like to thank you for writing such a wonderful review about your recent stay at the Hilton Milan Hotel. I cannot say anything else than thank you for writing such warm words about the services and the team members. At the Hilton Milan we are very proud of our service and it is always a pleasure... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel is immaculate and very comfortable. The staff here are very helpful and speak excellent English if needed. I wish I could have stayed a little longer to enjoy all that this hotel had to offer.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear valeriec104, Thank you very much for reviewing Hilton Milan here on TripAdvisor. We are grateful for your kind words and happy to read that you enjoyed your stay. It is good to read that our Team Members were helpful . We have shared your positive comments with them. They take great pride in delivering exceptional service. We hope to... More 

Ottawa, Ontario, Canada
Top Contributor
87 reviews 87 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a great hotel in a fairly convenient location. This was a 10 minute walk to the train station, 10 minutes from the get-on/get-off bus tours, 20 minutes walk from a shopping street and short cab to the shopping district. Great lunch dining experience in the hotel - I was impressed with the service and more importantly the food.... More 

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear BangForBuck, Thank you very much for staying at the Hilton Milan and for complimenting us on TripAdvisor. I was delighted to read you found our hotel satisfactory in so many aspects and hope to be able to welcome you back soon. Warm Regards Viviana De Martino More 

Brussels
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Excuse me but this hotel beats all negative hotel experiences I had. Really taking advantage of their customers. Being close to train station and down town is an advantage but don't misuse that. The lobby looks shabby, corner with simple chairs as seating area. Rooms are old style small and in need of refurbishment. Internet costs 20 euros per 24... More 

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear Belgium_traveleer8, Thank you very much for reviewing Hilton Milan here on TripAdvisor. We are sorry to read that your stay with us was not according to your expectations and for the inconvenience this may have caused you, I would like to apologize. We will surely process your comment to our head office for further improvement. We place great value... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Milan appears to be an average business hotel -- serviceable enough, in a walkable location from the central train station (Milano Centrale). Though like the previous reviewer, I found that the hotel employees here make all the difference. I recently stayed here for a long weekend with a group of friends. The staff helped us with every request... More 

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear GreenDiva, Thank you very much for reviewing Hilton Milan here on TripAdvisor. We are grateful for your kind words and happy to read that you enjoyed your stay. It is good to read that our Team Members were helpful . We have shared your positive comments with them. They take great pride in delivering exceptional service. Warm Regards Viviana... More 

Top Contributor
75 reviews 75 reviews
38 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I’ve heard some complains from my colleagues about the rooms size and quality of the hotel so my expectation was not high. Fortunately service was nice, my room was spacious, lobby and breakfast area looks pretty good and location is just next to the main central station. Price seems to be sky-high but this is somehow common to all hotels... More 

Was this review helpful? Yes 1
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Pavel K, Thank you for your review of Hilton Milan. We are pleased to read that you enjoyed your stay . We place high value on the quality of our service and the level of comfort of our guests. We have shared your comments with the Team Member. Viviana De Martino More 

Zurich, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

Overall the Hotel is well located, close to the Tube and in the central area of the city where many strategic locations are easyly reachable via taxi. The service is very good. Breakfast is excellent. Few notes, the Executive Lounge could improve as it is not very big and very confortable.

Was this review helpful? Yes
Viviana D, Guest Relations Manager at Hilton Milan, responded to this review

Dear IsaNina1980, thank you for your kind comment on the Tripadvisor website. I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job! I look forward to welcoming you all back to the Hilton Milan very soon. Best Regards Viviana De Martino More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Thanks for the awesome service!!!! I arrived in Milano by plane and took shuttle to Central station, which is just about 10 minutes’ walk. I walked here without any problem. Organize yourself a daily ticket and enjoy the underground rides. Be careful with pickpockets – had an experience and saved a lady her belongings. I was upgraded to the executive... More 

Was this review helpful? Yes
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear KIKO1976, Thank you for your review of the Hilton Milan. I am happy to read that you had such a great experience with us. It is good to know that your room and the breakfast were up to your standards. We shared your positive comments with our Team Members in particular our Concierge Pio, We hope to have the... More 

Zurich, Switzerland
Contributor
20 reviews 20 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had been to Milan many times and finally we just try Hilton due to the location very closed to the train station and that's it. Firstly check in processed is a lot of peeps on the queues. Then the size of the bedroom were good BUT the water for drinks which is NO complementely isn't common? Even we paid... More 

Was this review helpful? Yes
Stefania R, Guest Relations Manager at Hilton Milan, responded to this review

Dear Wanwisa B, Thank you for taking the time to post your review on TripAdvisor. We are very sorry to learn that the overall experience has been below your expectations. We have taken note of all your comments and will surely keep them into the greatest consideration for future improvements. We hope we will have another opportunity to serve you... More 

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Additional Information about Hilton Milan

Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
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TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Travelocity, Cheap Tickets, Hotels.com, Despegar.com, Agoda, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Hilton Milan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International
Hotel Style:
#81 Romantic Hotel in Milan
#86 Luxury Hotel in Milan
#99 Business Hotel in Milan

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