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Grand Hotel et de Milan

#5 of 430 Hotels in Milan
Certificate of Excellence
5.0 of 5
Hotel website
Via Manzoni, 29, 20121 Milan, Italy
Grand Hotel et de Milan
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Ranked #5 of 430 Hotels in Milan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
RobertMPerth Perth, Australia
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365 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Level Contributor
313 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here before when visiting Milano and the staff have always been friendly and helpful.The hotel is well located in the heart of the shopping district with easy access to the metro. The rooms are well appointed and very clean a tip is to ask for an internal room even though no veiws they are much more quite... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There is an old world feel to this hotel without the stodginess that can sometimes accompany it. We found the staff to be helpful but not intrusive. It's a short walk to La Scala and the Duomo so well situated. The Grand is more reasonably priced than some of the other hotels in the same area so it provides good... More 

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, It is a pleasure to learn that you enjoyed the position of the Hotel. Thank you for your kind words regarding the staff , we will certainly share them with all the Team since they are always an incentive for us to keep doing our best! We thank you again and look forward to welcoming you back soon!... More 

Tampa
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wrestled between using points to stay at a chain hotel or splurging on this hotel and so glad I decided to splurge. Location is ideal. The room was lovely, all the way down to the small details. The staff was great. Would definiatley recommend this hotel.

Was this review helpful? Yes
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, It is a pleasure to learn how much you enjoyed your stay at the Grand Hotel and we thank you for your kind words regarding our rooms and our staff. We always try to do our best and receiving such an extremely positive feedback from our guests is sincerely appreciated and very motivating too. We thank you again... More 

Yonkers, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the finest I have visited anywhere. The staff is uniformly friendly; beginning with the welcome at the entrance, to the front desk, bar and restaurant staff members. The public spaces are beautiful and elegant (the bar is especially wonderful), and the rooms are very tastefully decorated, spacious, and very comfortable. I stayed there twice within... More 

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for the time you dedicated in writing such a beautiful review about your stay at the Grand Hotel et d Milan. Your positive comments regarding the quality of our service and staff are very rewarding; we are very thankful to you and will continue to do our best to provide always an excellent service. We look... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We loved the hotel, warm reception, kind staff! Classic style hotel but everything in great condition. Excellent location, very close to the fashion streets, Scala Theater and Vittorio Emanuele Gallery. My requests have been completely fulfilled. Very happy with my stay at Grand Hotel et de Milan!

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, First of all, thank you for taking the time to share your impressions on Trip Advisor.com, it is always important for us as, it is only through your point of view that we can guarantee our best possible service. It is a pleasure to learn that you enjoyed the position of the Hotel, and that your stay with... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel. Service was impeccable. Rooms were always made up. Fantastic breakfast that is not included in the price. A bit old fashioned. Rooms do not have a nespresso or any coffee machine. Very convenient location, walking distance to everything.

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new york city
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This historic hotel was a former palace--but there is nothing stuffy about it. It is lovely to look at to be sure--the lobby and lounges are beautiful .But from the moment you enter, you are welcomed as a member of the family. The staff is professional, knowledgeable, helpful and friendly. The rooms are comfortable and quiet-- despite the fact that... More 

Was this review helpful? Yes 1
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, It is a pleasure to learn that you enjoyed the room, the position and above all, our staff. Thank you for your kind words, we will certainly share them with the Team! We always try to offer the highest standards possible in the most personalized way and we are happy to know that you appreciated it. Receiving positive... More 

Farmington, New Mexico, United States
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a king room that was decorated in deep taupe and white that while smaller was perfect for the 2 of us. The hotel is ideally located, and everything is within walking distance. The breakfast was very nice, but you can't seem to get scrambled eggs anywhere in Italy that aren't super runny so be prepared for that. Staff... More 

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New York City, New York
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at the Grand Hotel couldn't be more helpful. They even provided us with tickets for transportation on the subway. Breakfasts are generous and they do a great double shot Cappuccino (two shots of espresso). Location can't be beat at the nearest subway stop is 100 feet away. We participated in the Amex Fine Hotels program and received a... More 

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Rob and Jeanne, Thank you for the time you dedicated in writing such a beautiful review about your stay at the Grand Hotel et de Milan. Your positive comments regarding the quality of our service and staff are very rewarding; we are very thankful to you and will continue to do our best to provide always an excellent service.... More 

CHERTSEY SURREY KT16 8LA
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This really is an excellent hotel-only a few hundred yards from La Scala and a short walk from the Duomo and Galleria Vittorio Emanuele. The staff were friendly,knowledgable and extremely helpful. The public rooms and our first floor suite were luxuriously appointed in a baroque style,with no expense spared. We enjoyed the intimate Don Carlos restaurant,also manned by professional staff.... More 

Was this review helpful? Yes 1
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, It is a pleasure to know that you appreciated your recent stay at the Grand Hotel. Thank you for your kind comments regarding the design, the style of our public area and rooms. Your positive comments regarding the quality of our service and staff are very rewarding; we are very thankful to you and will continue to do... More 

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