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Grand Hotel et de Milan

#10 of 430 Hotels in Milan
Certificate of Excellence
Hotel website
Via Manzoni, 29, 20121 Milan, Italy
Grand Hotel et de Milan
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Ranked #10 of 430 Hotels in Milan
Certificate of Excellence 2014
A recent review
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321 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boise, Idaho
2 reviews
5 of 5 stars Reviewed yesterday NEW

First time at this historic Milanese hotel; could not have been more pleased. From the moment I arrived until I left, all staff was courteous and helpful, going above and beyond graciously. Enjoyed a birthday dinner at the hotel restaurant, warmly decorated with opera artifacts and art, as La Scala is only 3 blocks away. I will return and recommend... More 

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a must, stayed here on work and the staff were fantastic, coming thru the door your greeted so Personally and the entire experience is Phenomenal. The grounds are luxurious as are the rooms. The location is perfect to walk into the Duomo or just shop across the street.

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were fortunate enough to stay for the first time at this exceptional hotel recently and in line with other reviews I can only say that it is without doubt one of the best I have ever had the pleasure to stay in..from arrival to departure the excellent service was of a standard that I thought sadly no longer existed... More 

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New York
Top Contributor
106 reviews 106 reviews
42 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a wonderful hotel, comfortable with great service! The location is perfect, right near the Duomo, The Gallerie and all the wonderful shopping Milan has to offer. The concierge is helpful and I have not one bad thing to say. Everything was perfect!

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Orlando, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Travelled here with my two kids for a quick visit to Milan (first time in the city and only here for 3 days). Hotel very central, we checked in at 10am as our flight came in at 8am - no problem. All front desk associates speak perfect English and extremely helpful and accommodating. Beautiful and stunning room!

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Florence, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

My first visit to Italy was a magical experience and this hotel was a big part of it as it is where I stayed. There simply aren't enough adjectives in the english language to describe how absolutely phenomenal this place is -- it's everything! The service and rooms are second to none -- if you're in Milan and want your... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The rooms and service are exceptional but the real jewel in the crown of this hotel are their concierges! Their restaurant suggestions, help with bookings and more made a business trip a breeze. Thank you to all. If you go to Milan there is no where else to stay.

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for your kind review about your recent stay at the Grand Hotel et de Milan. It is a pleasure to learn how much you loved your experience at the Grand Hotel! We are happy to receive such extremely positive comments as they motivate our staff and keep us doing our utmost to offer an always better... More 

Ottawa
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another stay last week at the Grand et de Milan, and I have to say I am moved at how gracious the service is...everyone remembered me (from over a year ago) and Walter--the excellent concierge--saw me and, a bit startled to see me, said "Hello..Mr. Merritt!" After 18 months? Even Claudio, my favourite bartender anywhere, greeted me by name. manager... More 

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mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Mr. Merritt, Thank you for the time you dedicated in writing such an extremely positive comment. We are delighted to know how much you loved your recent stay at the Grand Hotel and we really appreciate that you consider the Grand Hotel et de Milan as a second home in Milan. Our will is to answer to every need... More 

Dubai, United Arab Emirates
Top Contributor
160 reviews 160 reviews
42 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed February 12, 2015

Every time I try to stay in a different hotel in Milano I realize how nice the Grand Hotel really is. Even if sometimes the rooms are not always as large and amenities not always at the highest level, this place remains one of my favorites. Last stay was wonderful, the linen are incredible, the bed is great and the... More 

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for the time you dedicated in writing a comment regarding your recent experience at the Grand Hotel et de Milan. It is a pleasure to know that our guests appreciate the décor and the history of the property, as they contribute to give an unique atmosphere to our Hotel. We thank you for your kind comments... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 29, 2015

The Grand Hotel may not be the most fashionable or cutting edge stylish hotel, but what it has is old world charm with modern conveniences and friendly personalised service. It's location is across the road from the via Montenapoleone for shopping and short block or two from La Scala. And from there, an easy stroll through the Galleria to the... More 

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mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for the time you dedicated in writing a comment on Tripadvisor.com regarding your recent stay at the Grand Hotel et de Milan. It is always extremely rewarding to receive such positive comments from our guests as they enable us to always ameliorate our standards and we are pleased to know that we were able to meet... More 

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