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All 429 Milan hotels

Grand Hotel et de Milan

5.0 of 5 Hotel   |   Via Manzoni, 29, 20121 Milan, Italy
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Grand Hotel et de Milan
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Ranked #11 of 429 Hotels in Milan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Miucia Hong Kong, China
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304 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the 3rd time we are staying at this hotel and it never disappoints. The service is one of the best in Europe from the very helpful staff and a great concierge who gave us excellent suggestions on the restaurants to the general manager Antonio who greeted us personally. It was a very nice surprise that they let us... More 

Was this review helpful? Yes
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for having shared your latest experience at the Grand Hotel et de Milan on Tripadvisor.com We are extremely pleased to learn that you consider our Hotel one of the best in Milan. Thank you for your kind comments regarding your accommodation, service and team. Only through the point of view of our guests we can assess... More 

Zurich, Switzerland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed for the first time at the Grand Hotel Et De Milan and were positively impressed by the high level of service. All staff were very welcoming, friendly and super-efficient and moreover they remember your name (obviously by having a note next to your room key but still this make you feel special). The rooms are nicely renovated, convenient... More 

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, First of all, thank you for taking the time to share your impressions on Trip Advisor.com, which is always important for us as it is only through your point of view that we can guarantee our best possible service. Your positive comments regarding the quality of our service and staff are very rewarding and motivate us to always... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Grand Hotel et de Milan is truly magnificent in every possible way. . From the moment i walked in the front door as an early check in to when I checked out, the entire staff from the front desk and front door to housekeeping and the waiters in the various restaurants were outstanding with their professionalism.As soon I walked... More 

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for taking the time to share your impressions regarding your experience at the Grand Hotel et de Milan on Tripadvisor.com We are extremely happy to know that you spent a pleasant stay at our Hotel. Your words of appreciation and satisfaction about our service and our staff members are the best gratification for us, as we... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 3 weeks ago

My first time staying at the hotel but my father's 3rd time. I didnt know what to expect but when I arrived I understood immediately why my father kept coming back here. Upon arrival, I was greeted with friendly and helpful staff who led us to a very impressively decorated lobby. Overall, we were all very happy with the excellent... More 

Was this review helpful? Yes
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor. com We are extremely happy to learn that you enjoyed your last stay with us. It is a great pleasure for us to learn that our guests appreciate the prestigious history and the atmosphere of the hotel, which we always try to preserve. We are also delighted to know that... More 

Minato-ku, Tokyo, Japan
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2014

Very very historical Italian hotel. Just a peaceful place. Great staff. Good food. Nice people. I couldn't of picked a better place to stay in Milano. The hotel is an older hotel, so the decor is not breathtaking, but the environment and setting of the hotel both are wonderful. Just 1 minutes from Metro station in the center of city.... More 

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for taking the time to share your experience on Tripadvisor.com We are grateful for your kind comments about your overall impressions of the Grand Hotel which encourage us to keep up the good standards and to always try to do better. We look forward to the pleasure of welcoming you back soon and we wish you... More 

Stockholm, Stockholm County, Sweden
1 review
5 of 5 stars Reviewed December 14, 2014

Very nice hotel with easy access to major attractions in the city, a few minutes walk to the Duomo and la Scala .The staff are polite and very helpful, excellent room service. I really recommend this hotel!

Was this review helpful? Yes
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for kindly sharing your impressions on your stay at the Grand Hotel et de Milan. We are glad that you appreciated the convenient location of the Hotel as well as our service and the staff member. Your comments are always helpful and valuable and motivate us to always do better. We thank you once again and... More 

New York City, New York
Contributor
17 reviews 17 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 1, 2014

The next door Armani hotel got nothing on this little beauty. Sure its abit old, but thats the best part. They upgraded us to a room with a small balcony, and it was simply great! And didi mentin the location? Just fatastic! Close to everything. We had some excursions with A tour company callled zani Viaggi, and their meeting point... More 

Was this review helpful? Yes 1
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, We are delighted to learn that you have enjoyed your overall experience at the the Grand Hotel et de Milan and that you have enjoyed our special products at the buffet breakfast; your comments were very valuable to us and we have taken the liberty to share them with our staff member. Nevertheless, we were very sorry to... More 

Los Angeles, California
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2014

Sometimes a hotel just gets it PERFECTLY ! That was our experience at the Grand Hotel et de Milan. We must compliment both Gaia and Walter at the front desk. Their motto is close to "Your wish is my command" Anything you imagine they are able to get done for guests. Having employees such as these two, show hotel management... More 

Was this review helpful? Yes
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, We are pleased to know that you had a good experience with us, and we have really appreciated your kind words about the efficiency and courtesy of our staff members. Thank you also for your positive comments with regard to our breakfast buffet and the comfort of your room. We wish you happy holiday season and look forward... More 

Manila, Philippines
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 24, 2014

this is a very accessible hotel at the heart of milano. hotel rooms are not too big, customer service is good, and lobby is so-so. i would say for the price i had to pay, i felt a little short-changed. internet was a little sporadic. people come here for an "authentic" italian hotel feel...

Was this review helpful? Yes 1
mpage, Responsabile relazioni con la clientela at Grand Hotel et de Milan, responded to this review

Dear Guest, First of all, thank you for taking the time to share your impressions on Trip Advisor.com, which enabling us to experience the service we daily deliver through the guests eyes. However, I am sorry to learn that you felt disappointed about some aspects of our property. With renewed apologies and hoping that you will not hold this oversight... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 19, 2014

The hotel is in a great location in the centre of MIlan. It is full of old world charm and beautifully decorated. Our room was lovely. Service from the time we arrived til when we left was superb. Couldn't ask for more. Both restaurants catered for Coeliac disease and nothing was too much trouble. Food quality was outstanding and Jerry's... More 

Was this review helpful? Yes
mpage, Direttore generale at Grand Hotel et de Milan, responded to this review

Dear Guest, Thank you for sharing your experience on Tripadvisor. com We are delighted to learn that you enjoyed your recent stay with us; we are extremely happy to have been able to meet your expectations regarding our service and the specific fine alternatives for coeliacs at the Caruso restaurant. We will certainly share your comments to our maitre and... More 

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Additional Information about Grand Hotel et de Milan

Address: Via Manzoni, 29, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel et de Milan 5*
Number of rooms: 95
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Hotel Style:
#9 Luxury Hotel in Milan
#9 Family Hotel in Milan
#15 Business Hotel in Milan
#16 Romantic Hotel in Milan

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