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Sheraton Diana Majestic Hotel

4.0 of 5 Viale Piave, 42, 20129 Milan, Italy
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Sheraton Diana Majestic Hotel
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Sheraton Diana Majestic Hotel
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554 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

stayed here beginning of October, its a great location just off Corso Buenes Aires, a short walk from many shops on this busy street and just 10-15mins walk to the central area. the hotel experience could have been must better at check in, the reception guy just didn't want to upgrade or be as helpful as possible, even though this... More

Was this review helpful? Yes 1
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Carletto01, Thank you for the review you posted on TripAdvisor. Both positive and negative comments are always a stimulus for us to improve all of our services. However, we can assure you that the welcoming and hospitality are our core values and at the very heart of our Company Standards. Our F&B areas, with the famous h>club and our... More

Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room needs to be refurbished and the staff (especially the ones this morning at breakfast) need to smile, be friendly and trained to deal with the international guests. We asked this morning for a "refresh" of our room, even if they said yes, it never happened.

Was this review helpful? Yes
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear rco75, thank you for you review posted on TripAdvisor. we are deeply sorry to know that your experience at the Sheraton Diana Majestic has not meet your expectations. We take very seriously the hospitality and the level of service to our customers and certainly we will check what happened during breakfast and the reason why your room was not... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner had to travel to Milan for work earlier this month and I decided to tag along because, hey, it's Italy. I hadn't spent any real time in Milan in over twenty years so I wanted to choose a hotel that had easy access to tourist sites but was also far enough away from them so that I could... More

Was this review helpful? Yes 2
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Jake G., Thanks for the time dedicated in writing your nice review on TripAdvisor! As you have noticed the Hotel location is absolutely strategic. There are shops, restaurants, beautiful park nearby the Hotel without considering the beautiful twenty minute walk that brings you right in front of the terrific Duomo and Fashion District. The hotel itself is a charming... More

Milan, Italy
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 14, 2014

Truly I have never slept here, but I have been here now quite often with friends and family (with kids) for an aperitivo. The outside sitting area is magical in the summer and quite large, so bigger groups can meet. Inside it is also very nice, the music is not too loud, lighting is just right. The aperitivo buffet is... More

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear quieroaguadecoco, thank you for your nice review! The Sheraton Diana Majestic is indeed a wonderful hotel. Its h club>diana with his ​​secret garden is the perfect place to relax and have fun with friends and family. We are proud to have been able to offer you an unforgettable experience. See you soon! Massimo Colella F&B Director More

Tirana, Albania
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 12, 2014

Nice hotel, full of charm ...located right in the center, close to metro and buss station. One of the highlights is the Diana garden lounge with a great atmosphere, music and definitely good food (even at late hours). Worth trying !

Was this review helpful? Yes
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Gjovalin S, Thank you for your nice review posted on TripAdvisor! As you have expericed, the hotel is an historical building full of charme. The h club diana is a fantastic venue, very famous for the milanese aperitivo. Cocktails and food are our passion and we are proud of the service we were able to offer you. Hope to... More

Toms River, New Jersey
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 7, 2014

The Sheraton Diana Majestic is centrally located and is a well maintained, well staffed hotel. The service was excellent, the rooms large and comfortable, and the bath enormous by any standard. Everything in our room was updated and clean. What sets this hotel apart, I think, is that in the middle of a highly energetic, crowded city, it has a... More

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Steafie T. Thank you for your nice review! We are happy to know that your enjoyed your stay at the Sheraton Diana Majestic, an iconic hotel in Milan! Well located only 5 minutes from city center and fashion district. The H Club is the place to be for a Milanese apertivo and the garden is simply an eden in... More

Surbiton, United Kingdom
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 23, 2014

We stayed here on a business trip earlier this year. I have stayed in many hotels in Milan and this was by far the worst. Our bedroom had paint peeling off the walls and it was quite shabby. The same goes for the old fashioned bathroom. I wonder if they were gradually refurbishing the rooms as our colleagues had a... More

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear MazzyMayhem, Thanks for your comment on TripAdvisor. We are sorry that you did not appreciate your room’s style. The Hotel is an historical building well located in Milan, just 5 minutes for city center. We are renovating it by sections and we regret not to be able to assign you a renovated room.We are happy to know that you... More

New York
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 18, 2014

This is my second time staying here as I am an SPG junkie and this property has last minute availability, which is the position I usually find myself. It is a nice hotel, however it is really old... From the carpets, to the bathtubs.. A refurbishing is loooong overdue.. I do have a gripe though, for the second time I... More

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear travelerNYC1972, thank you for the time spent in writing the review posted on Tripadvisor and the comment about the hotel and the F&B ambiance. As you have noticed, the Hotel is an old building and we are renovating it by sections. We feel sorry that you did not appreciate your room this time. More importantly we have thoroughly read... More

Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

Very elegant in the beautiful Milano right inside the Fashion District. Rooms are classic and fancy. The Bar downstairs open till late have always something good to offer with party going on most of the time.

Was this review helpful? Yes
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Freja H, Thanks for your feedback about your latest stay at the Sheraton Diana Majestic. We are delighted to read such a brief note in such a positive mood. The H> Club Diana Bar is indeed a place where locals and tourists gather to enjoy a thrilling evening in an hypnotizing atmosphere. We are looking forward from seeing... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 10, 2014

Apart from the bar area this hotel needs some love . The rooms well mine was old and tiles falling off in the bathroom. After staying at many Sheraton's over the years I thought that the Sheraton hotel would have a level of standard. The head concierge was rude and when I commented on his badges for winning awards he... More

Was this review helpful? Yes
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Tania B, Thank you for the time spent in writing the comment and the nice words about the H> Club Diana Bar. As you have noticed the Hotel is an old building and we are renovating it by sections, we feel sorry that you did not appreciate your room. More importantly we have thoroughly read your note about... More

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Additional Information about Sheraton Diana Majestic Hotel

Address: Viale Piave, 42, 20129 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Number of rooms: 106
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Also Known As:
Sheraton Milan
Milan Sheraton

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