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Sheraton Diana Majestic Hotel


Hotel class 4.0 of 5
Viale Piave, 42, 20129 Milan, Italy
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Best fare found from San Francisco to Milan: €495

Reviews you can trust

74% Recommend
3.5 of 5 stars 85 reviews
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By trip type
All (85)
[ Date ] [ Rating ]
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5 of 5 stars
NikToronto82   17 contributions
Toronto, Canada
Oct 13, 2009 | Trip type: Friends getaway

I must say that the Diana was a happening place with its trendy "HClub" bar and an endless bevy of beautiful clientele. My room was very comfortable and the location was central. We did the sites and shopped till we dropped at the Galleria, while enjoying the festival atmosphere at I Navigli. The Italians were very personable as were the... more

Management response from
C. C., Manager

Dear NikToronto82, thank you for taking the time to write your comments about the Sheraton Diana Majestic in Milan. We are delighted to hear that you had a pleasant stay with us and enjoyed our spacious rooms full of charm. We are very thankful for your enthusiastic words on the h>club. Thus, please make sure next time you will also...

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3 of 5 stars
pittsburghtravels   2 contributions
pittsburgh,pa.
Sep 23, 2009 | Trip type: Couples

I realize that the hotel is old and that in itself should present some character and charm,however the rooms need some updating and the rug could use a good cleaning. Staff was fine, location just so-so with everything a subway away.The garden lounge seems to be the biggest draw. more

Management response from
C. C., Manager

Dear pittsburghtravels Thank you for taking the time to write your comments about the Sheraton Diana Majestic in Milan. As you have noticed the Sheraton Diana Majestic draws on a centenary tradition of hospitality which is embedded in every single element of our Hotel from cosiness of the rooms to the friendliness of our staff which always strives to make...

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4 of 5 stars
ypan   14 contributions
Athens
Sep 12, 2009 | Trip type: Friends getaway

This hotel has had one of the most relaxing beds / mattresses I've slept on. It has nice comfortable rooms, what typically expected in a four-star european hotel. Our room probably had some problem with temperature control and it felt a little cold - unfortunately this was not solved even though we asked it at the reception. Very good breakfast.... more

Management response from
C. C., Manager

Dear ypan, Thank you for taking the time to write your comments about the Sheraton Diana Majestic in Milan. We are sorry you experienced a problem with the A/C system and we would also like to thank you for your feedback as it is fundamental for addressing our efforts to accommodate guest’s preferences in a quicker way. Besides the above...

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4 of 5 stars
Traveler1923   70 contributions
Minnesota
Aug 12, 2009 | Trip type: Couples

The hotel was in a great location with access to the subway which we took to all the major sites. There was also a small pharmacy and gelato shop nearby. The staff was helpful in providing directions and additional information for getting around in Milan. The room was large in comparison to the typical European hotel room with a small... more

Management response from
C. C., Manager

Thank you for taking the time to write your comments about the Sheraton Diana Majestic in Milan. We are delighted to hear that you had a pleasant stay with us and enjoyed our Hotel and one of our room facing our centenary garden which is a oasis in Milan city centre. Our staff works exceptionally hard to make every guest...

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4 of 5 stars
traveler from...   10 contributions
Hinsdale
Aug 4, 2009 | Trip type: Family

Our party of six booked three rooms through Expedia at this hotel requesting non-smoking rooms. We called repeatedly beforehand confirming the reservation. When we arrived we were promptly given three nicely appointed, but definitely smoky rooms. This was a no-go for us, especially since my youngest child has asthma. The front desk changed two of our rooms to non-smoking rooms,... more

Management response from
C. C., Manager

Thank you for taking the time to write your comments about the Sheraton Diana Majestic in Milan. We are sorry you experienced the wrong room assignment and we will do our best in the future to accommodate guest’s preferences more accurately. Your precious criticism will enable us to constantly verify and maintain the standard of our service. We were delighted...

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2 of 5 stars
TRAVELERGIRL711   2 contributions
PHILADELPHIA
Jul 27, 2009 | Trip type: Couples

My husband and I recently got back from a short stay in Milan. While the hotel was very pretty, we have never experienced such poor and lazy service. One of the staff at the front desk actually gave us the wrong address to a restaurant, resulting in a cab fare almost double of what we would have paid. When we... more

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5 of 5 stars
loukiav   2 contributions
Rhodes Town, Greece
Jul 25, 2009 | Trip type: Friends getaway
1/1 found this review helpful

I really liked Milan! In the middle of July all the shops are having really good sales, over 50%. I visited the outlet called FOX CENTER, in Switzerland, which was well worth. You can get the bus at 2pm from Castello Sq. It costs 20 euros and it takes 50 min to reach your destination. The bus gets you back... more

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5 of 5 stars
aj_stl   25 contributions
St. Louis
Jul 20, 2009 | Trip type: Family

My expectations were not super-high based upon many of the prior reviews. But I can tell you that we thoroughly enjoyed ourselves at this fine old hotel. Our room was spacious, clean, and the A/C worked great. The bellman was very quick to help with our luggage and also took care of valet-parking the car. The "garden" outside was truly... more

Management response from
C. C., Manager

Thank you for taking the time to write your comments about the Sheraton Diana Majestic in Milan. We are delighted to hear that you had a pleasant stay with us and that you benefit from the atmosphere of our lush garden and from the fine food of our restaurant which directly draws on the Italian gastronomic tradition. You experienced our...

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5 of 5 stars
EADR   6 contributions
Bronxville, New York
Jul 16, 2009 | Trip type: Family

We are frequent travellers to Italy and for the first time stayed at the Sheraton Diana. If you want a hotel that personifies Milan this hotel is it. It is small, chic , and well located. The staff were very helpful to us and kind. My well travelled 9 year old thought it was perfect and should rate as a... more

Management response from
C. C., Manager

Thank you for taking your time to write the review about the Sheraton Diana Majestic in Milan. As you have noticed our Hotel distinguishes itself by the perfect combination of historical atmosphere and the comforts of the future allowing for unexpected results such as our Garden which is really a pearl in Milan City centre and appreciated by local guests...

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1 of 5 stars
gl0ryb0y   7 contributions
new south wales
Jul 10, 2009 | Trip type: Friends getaway

Stayed here with 2 other friends during june. struggled with luggage on arrival, getting to the room and on departure. no one offered to help or even to open a door. the elevators off the reception/lobby area are up a few steps and difficult to negotiate if you have luggage. the bar was very hip as discussed in previous reviews.... more

Management response from
C. C., Manager

Thank you for taking the time to write the review about the Sheraton Diana Majestic in Milan. We were sorry to learn of your concerns through your guest satisfaction survey regarding your recent stay and would like to offer our sincere apologies for the disappointment you have expressed. Kindly note that your comments on our Concierge, Front Desk and Bar...

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Sheraton Diana Majestic Hotel Also Known As

  • Sheraton Milan
  • Milan Sheraton
Address: Viale Piave, 42, 20129 Milan, Italy