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Sheraton Diana Majestic Hotel

4.0 of 5 Viale Piave, 42, 20129 Milan, Italy
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Sheraton Diana Majestic Hotel
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Sheraton Diana Majestic Hotel
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576 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Top Contributor
100 reviews 100 reviews
54 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sheraton Diana Majestic is a little over rated in my view. The property is very tired and aged badly but in typical Sheraton standard. The room was fabulous, pricey for sure, it was street side but very big for the price, my only gripe was the lack of Iron in the room and the €10 it cost to iron... More 

Was this review helpful? Yes
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear CasaMurguia, Thank you very much for your comments about the Sheraton Diana Majestic, one of the most famous and historical hotels here in Milan. We are very happy to learn that you appreciated the location of our hotel and our bedrooms as well, and also about the overall appreciation of your stay. Our guests reviews are vital to us,... More 

Ocala, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

We traveled for two months in Europe, including London, Ireland, Scotland, Switzerland and Milan. This hotel was wonderful, the staff called us be first names every time we saw them. We visited during the soccer craze of 2014 and stayed 10 days, the outdoor area was intimate, exciting, comfortable and welcoming, in fact it was the one place we spent... More 

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Diana H, Thank you very much for your great review on TripAdvisor! The Sheraton Diana Majestic is one of the most popular and historical hotels in Milan, the Italian fashion capital, and keeping our standards high is among our greatest concerns and vital to us. We are very pleased to learn that your expectations were not only met but... More 

Amsterdam, The Netherlands
Top Contributor
125 reviews 125 reviews
53 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 18, 2014

The hotel rooms can do with an upgrade in look and feel, but rooms facing the garden are quiet. The bar is nice with finger food in the early evening. Central location. Breakfast a little over the top for euro 28,-, but I guess thats Milan prices.

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear James290774, Thank you very much for the comment you posted on TripAdvisor! We are pleased to learn that you enjoyed your stay here, at the Sheraton Diana Majestic. Our guests' satisfaction is one of our main concerns and it always makes us proud to understand that our offer and service succeeded in making our guests' experience a great one.... More 

Coppull, England
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 12, 2014

Rooms at the Diana are a bit of "Grand Dame" but clean and classic, ok a bit tired. However, the bar is brilliant! Also, the staff make you feel welcome from the moment you arrive to the moment you leave. Rooms 3/5, bar 5/5 and staff 5/5. Lovely place.

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Tony_Breest, Thank you very much for your comment on TripAdvisor. We are glad that you enjoyed your stay here, at the Sheraton Diana Majestic, as well as our staff. Our guests satisfaction and high standards are among our greatest concerns, and we keep on working to make our guests experience always better. We are looking forward to welcoming you... More 

Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 9, 2014

We where greeted from our taxi at the door by the Hotel Concierge and brought straight to the check in desk. Paulo check us in and was extremely helpfull, assisting us with where we should go, local attractions and getting around Milan. Our room was nice, we had a room on the 1st floor with a big balcony overlooking the... More 

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Broncampbell1, Thank you very much for your comment on TripAdvisor. We are very happy to learn that your expectations were met during your stay here at the Sheraton Diana Majestic, one of Milan most historical and popular hotels. We have a renovation plan in place that will make our offer even better and that will make our guests enjoy... More 

Milan, Italy
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 9, 2014

Nice aperitivo in a really nice location. the cocktails are really tasty, the food is good and the staff are really welcoming. The cocktails are a little expensive though. They cost about €15 each which includes the aperitivo food but other places charge 8-10€

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear MilanoFoodie, Thank you very much for your comment on TripAdvisor. Our hclub>diana, and the Sheraton Diana Majestic, are well renowned for their Happy Hour, which is one of the most popular here, in Milan. Moreover, our guests satisfaction and high standards are among our greatest concerns and we are really happy to learn that you got the chance to... More 

Rochester Hills, Michigan
Top Contributor
303 reviews 303 reviews
89 hotel reviews
265 helpful votes 265 helpful votes
5 of 5 stars Reviewed December 7, 2014

We stayed here in early November and had a great time! The hotel is in nice central location and the building is a beautiful property. Check-in: The checkin service was great and helpful. They acknowledged my SPG platinum status and upgraded me to room 410, which was a suite room. Luca at the front desk was extremely helpful and he... More 

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear ledezmacjl, Thank you very much for your comment on TripAdvisor. We are really happy to learn that you had such a great experience at the Sheraton Diana Majestic, which is one of Milan historical and most charming hotels. We have a renovation plan of the rooms in place in order to make our guests future stays even better. We... More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
42 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 26, 2014

The Sheraton Diana Majestic is what you would expect from a hotel of this calibre - beautiful property, helpful and attentive staff, great location, and a very comfortable room. The breakfast was also exceptional with a wide variety and exceptional quality. All that aside, the property is a bit tired from a typical Sheraton standard and would benefit from a... More 

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Deo_Duce, thank you for your nice review posted on TripAdvisor! We are happy to know that you enjoyed our hotel and facilities. The Sheraton Diana Majestic is one of the historical and most charming hotel in Milan. We have in place a renovation plan for the next future. We really hope to see you soon and have the possibility... More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 4, 2014

stayed here beginning of October, its a great location just off Corso Buenes Aires, a short walk from many shops on this busy street and just 10-15mins walk to the central area. the hotel experience could have been must better at check in, the reception guy just didn't want to upgrade or be as helpful as possible, even though this... More 

Was this review helpful? Yes 1
Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Carletto01, Thank you for the review you posted on TripAdvisor. Both positive and negative comments are always a stimulus for us to improve all of our services. However, we can assure you that the welcoming and hospitality are our core values and at the very heart of our Company Standards. Our F&B areas, with the famous h>club and our... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 25, 2014

Room needs to be refurbished and the staff (especially the ones this morning at breakfast) need to smile, be friendly and trained to deal with the international guests. We asked this morning for a "refresh" of our room, even if they said yes, it never happened.

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Starwood M, Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear rco75, thank you for you review posted on TripAdvisor. we are deeply sorry to know that your experience at the Sheraton Diana Majestic has not meet your expectations. We take very seriously the hospitality and the level of service to our customers and certainly we will check what happened during breakfast and the reason why your room was not... More 

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Additional Information about Sheraton Diana Majestic Hotel

Address: Viale Piave, 42, 20129 Milan, Italy
Location: Italy > Lombardy > Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Number of rooms: 106
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Also Known As:
Sheraton Milan
Milan Sheraton
Hotel Style:
#94 Business Hotel in Milan
#108 Luxury Hotel in Milan

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