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Palazzo Segreti

#22 of 431 Hotels in Milan
Certificate of Excellence
Via San Tomaso 8, 20121 Milan, Italy
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289 reviews from our community

Traveler rating
    183
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    23
    5
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 22, 2015

Behind an anonymous front door lies a small but beautifully-formed town house-turned-boutique-hotel. Polished concrete floors and walls, subdued lighting and a scattering of contemporary chairs and tables soften the reception area which doubles as a bar and breakfast room. We were met by Sergio at the front desk and treated to the same genuine and friendly welcome that sets this... More 

Was this review helpful? Yes 2
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear LondonBiz thank you for choosing Palazzo Segreti We are happy to know your stay met with your expectation Looking forward to welcome you for a new design experience Yours faithfully, Luca Olati More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 13, 2015

It has the complete package. Situated in an old Milan building, there's a heritage lift which we used for luggage. There a lot of stairs in between reception and your room but it adds to the charm of the place. The decor was modern contemporary and they killed it. Loved the light fittings and the way the room was designed.... More 

Was this review helpful? Yes 1
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear KelvinTan, Thank you for choosing Palazzo Segreti: we are happy to know that your stay met with your expectation and your enthusiastic feedback is really appreciated! We look forward to welcome you again in our accommodation: special "home made" breakfast, bar service open 24 hours a day and dedicated conciergerie service are already waiting for you! Best regards Luca... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed April 7, 2015

The italian design sorrounds the hotel experience. Very helpful and polite staff. Location is perfect, very central, that allows you to WALK everywhere. Perfect for both romantic and business. Thank you for the wonderful weekend.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Vicenç A Thank you for choosing Palazzo Segreti! We are happy to know your stay met with your expectation and you enjoyed a unique design experience with us! Looking forward to welcome you soon Sincerely yours, Luca Olati More 

Ljubljana, Slovenia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Very nice hotel for a business trip or for tourist visiting with a lot of charm and helpful employees. It is in the downtown and walking distance to Metro. Only problem is with taxi drivers that have hard time to find it.

Was this review helpful? Yes 2
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Jberce, Thank you for your kind message and for choosing Hotel Palazzo Segreti for your stay in Milan. We informed all taxi companies of Milan about our exact location: the drivers, now, can find our beautiful hotel! Do not hesitate to contact us for any further information See you soon in Milan! Luca Olati More 

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 26, 2015 via mobile

When I was looking for the entrance, I couldn't find it. The hotel's door is quite hidden. However, once you enter the hotel, you just fall in love with it. It is artistic, it is calm, it is quiet... but most of all it is mysterious. There is one thing I love the most... their small red elevator! My room... More 

Was this review helpful? Yes 1
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Jacob P, Thank you for choosing Palazzo Segreti! We are happy to know that your stay met with your expectation. We look forward to welcome you again in our accommodation: special "home made" breakfast, bar service open 24 hours a day and dedicated ront desk service are waiting for you! Best regards Luca Olati More 

Vicenza, Italy
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 26, 2014

Background: We had such a pleasant stay at Palazzo Segreti in Milan. We were there for a brief visit (one night) for my birthday and the goal was to hit the famous designer shops for some birthday goodies. Usually we travel to Milan with our two dogs so it was nice to have some alone time just with the husband... More 

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Tudoeposs, we are really happy to read your great review. Can't wait to welcome you again at Palazzo Segreti. Best regards Luca Olati More 

Dubai, United Arab Emirates
Top Contributor
56 reviews 56 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 22, 2014

Right in the heart of the old town. Only 10 min walk to Duomo, 5 mins to the Castle, and just 30 seconds to the shopping of Via Dante. It was the perfect base for the best sight seeing attractions of Milan. The service was good, friendly and very helpful. The major flaw was the noises from within the hotel.... More 

Was this review helpful? Yes 1
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Mike7Riya, Thank you for your feedback. We are really happy to know that our special home-made breakfast and the quality of our wi-fi met with your expectation. We apologize for the noise during the night: we didn't received any complaints from other guests. Our reception service is open 24h and is always available for any assistance or for a... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2014

We enjoyed an excellent two night stay and were very pleased with the service, the room and the location. Could not have been better for exploring Milano and visiting nearby sights.The room we had was very well appointed and although the hotel is near the center it was quiet and restful.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Lyonsjuli, thank you for your message on TripAdvisor and, of course, a special thanks for choosing Palazzo Segreti for your stay in Milan. Looking forward to see you again Merry Christmas and happy new year from all the staff Luca Olati More 

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 6, 2014

Our stay was really outstanding. Helpful personnel, modern design, comfort, cleanliness and very good location. The hotel is really superbe and it saved our overall impression of the italian trip after bad hotel selection in Sardinia. Though the price is quite high, that will be the place for our family to stay when we come to Milano next time.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Andrey K, Thank you again for choosing PALAZZO SEGRETI, the Concept Design Hotel of Milan. Looking forward to see you and your family very soon! Best Regards and Merry Christmas! Luca Olati More 

Monaco
1 review
5 of 5 stars Reviewed November 25, 2014

A small hotel located just next to one of the main shopping streets of Milan, so very central, perfect for a city trip. The rooms have a minimalistic design which not everyone might like but it works well. The staff is very friendly and helpful, giving your stay a personal touch (my girlfriend even got a gift for her Birthday... More 

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Thomas S, We are really happy to know that your stay at Palazzo Segreti met with your expectation and that you appreciate the special birthday gift! Thank you again for choosing our Hotel...see you soon! Kind regards Luca Olati More 

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