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Palazzo Segreti

#27 of 434 Hotels in Milan
Certificate of Excellence
Via San Tomaso 8, 20121 Milan, Italy
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1 room 1 guest
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306 Reviews from our TripAdvisor Community

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Traveler rating
    192
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • All months
    (306)
  • Mar-May only
    (59)
  • Jun-Aug only
    (105)
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    (80)
  • Dec-Feb only
    (62)
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istanbul
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfectly located, a stone's throw away from Via Dante, it is an old style Palazzo totally renovated and modernized. The style is very industrial, lofty chic. The receptionist, a great guy whose name I cannot recall was very helpful in tipping us about restaurants and even connecting us to a great event promoter in Milan who granted us access to... More 

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear ismail h, Always a pleasure for the team to read such encouraging comments. We thank you for your TripAdvisor post and we certainly look forward to welcoming you back again in the not too distant future. Kind regards, Luca Olati More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Great location. Very close to the Duomo and shopping area. Also convenient when using public transportation. Great service, including decent breakfast. Although a bit too dark, rooms are spacious and comfortable. Don't blink or you will miss the entrance to the building!

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Carlos R As a contributor, on Trip Advisor I thank you for posting your review for Palazzo Segreti It was a pleasure to have you as our guest and we are happy to read from your comments that you appreciated the location of our accommodation. Your kind feedback is very much appreciated and will be shared within the team... More 

Coimbra, Portugal
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The staff was very friendly in this minimalist/recovered old building hotel. Each large bedroom is different from the next one with a design touch on the decoration where every detail counts. It seems like you're staying in a friends house with a very good breakfast. The bar was a little bit short on drinks.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Rui_migue We feel privledged that our facilities and services stimulated you to post such a great review on Trip Advisor. It was a pleasure to have you as our guest at Palazzo Segreti and we are happy to read from your positive comments about our staff and the design of Hotel. Palazzo Segreti is a real home away from... More 

Pretoria, South Africa
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 3, 2015

Had it not been for the lack of Wi-Fi in our room and the noise from outside the hotel as well as the corridors, it would have been a wonderful hotel.... It is a very nice, beautifully decorated and perfectly situated hotel. The rooms are clean and spacious and modern. Breakfast was nice, with variety, lovely baked goods and fresh... More 

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear LinellErasmus, Thank you very much for you review of your recent stay at Palazzo Segreti. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the Wi-fi: it is a pleasure to announce that we will be implementing a stronger wi-fi connection to assure a perfect... More 

Bowral, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 3, 2015

We spent our last night in Italy at this special hotel. The rooms are amazing, the hotel has a relaxed and professional atmosphere. The location is hard to beat and the staff are both lovely and helpful. We would certainly return to this contemporary hotel.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Johnman30, We really appreciate your positive comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. I would like to use this opportunity to say that we would like to welcome you again in the future. Yours faithfully, Luca Olati More 

Pisa, Italy
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 2, 2015

We loved: - The fabulous room: big, beautifully designed, high-ceilinged, full of natural light, very edgy furniture + a big window in the bathroom, a rarity in so many design hotels - Wonderful beddings, top notch toiletries, professional hair drier, fluffy towels and robes – in this respect, a solid 4* - Excellent shower - Free and very reliable wi-fi... More 

Was this review helpful? Yes 2
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Franz21 Thank you for choosing Palazzo Segreti: your feedback is very appreciated. We look forward to welcome you again in our accommodation: special "home made" breakfast, bar service open 24 hours a day and dedicated conciergerie service are there for you! Best regards Luca Olati More 

Italy
1 review
5 of 5 stars Reviewed May 31, 2015

I strongly recommend the hotel. I came for a conference, exhausted and somewhat stressed. Room was elegant, peaceful and inspiring (beautiful lights from Davide Groppi). Bathroom was spacious and well thought. Service was welcoming and helpful. I felt at home - probably in a dream flat. I would love to hear about similar hotels in other cities in Europe.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear AnnieP thank you for choosing Palazzo Segreti We are happy to know your stay met with your expectation! Looking forward to welcome you for a new experience in one of our 18 Design Rooms, Junior Suites & Suites. Yours faithfully, Luca Olati More 

London
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 22, 2015

Behind an anonymous front door lies a small but beautifully-formed town house-turned-boutique-hotel. Polished concrete floors and walls, subdued lighting and a scattering of contemporary chairs and tables soften the reception area which doubles as a bar and breakfast room. We were met by Sergio at the front desk and treated to the same genuine and friendly welcome that sets this... More 

Was this review helpful? Yes 3
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear LondonBiz thank you for choosing Palazzo Segreti We are happy to know your stay met with your expectation Looking forward to welcome you for a new design experience Yours faithfully, Luca Olati More 

Sydney, Australia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 13, 2015

It has the complete package. Situated in an old Milan building, there's a heritage lift which we used for luggage. There a lot of stairs in between reception and your room but it adds to the charm of the place. The decor was modern contemporary and they killed it. Loved the light fittings and the way the room was designed.... More 

Was this review helpful? Yes 1
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear KelvinTan, Thank you for choosing Palazzo Segreti: we are happy to know that your stay met with your expectation and your enthusiastic feedback is really appreciated! We look forward to welcome you again in our accommodation: special "home made" breakfast, bar service open 24 hours a day and dedicated conciergerie service are already waiting for you! Best regards Luca... More 

Barcelona, Spain
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

The italian design sorrounds the hotel experience. Very helpful and polite staff. Location is perfect, very central, that allows you to WALK everywhere. Perfect for both romantic and business. Thank you for the wonderful weekend.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Vicenç A Thank you for choosing Palazzo Segreti! We are happy to know your stay met with your expectation and you enjoyed a unique design experience with us! Looking forward to welcome you soon Sincerely yours, Luca Olati More 

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Staying in Centro Storico

Neighborhood Profile
Centro Storico
The pulsating core of Milan is in Centro. Duomo Square is enclosed by the gothic cathedral, the historic icon of Milan. However, shopping is what draws most crowds to this area. The classy and versatile Galleria Vittorio Emanuele II with luxury boutiques and high quality restaurants will turn any shopping or lunch expedition into a royal experience. Head to the rooftop of the flagship La Rinascente to enjoy the view of the animated square with a panorama of the Duomo. The Corso Vittorio Emanuele II is the street for high-end shopping. Brands of all kinds and street artists attract the attention of all visitors; while at Via Santa Radegonda 16, Luini Panzerotti is a much appreciated street food shop providing unimaginable culinary experiences. If shopping takes its toll on you, consider visiting Castello Sforzesco, a 15th century castle housing several museums. Those looking to relax can go to Parco Sempione, where nature provides respite from the energy of this dynamic and international city.
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