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Palazzo Segreti

#23 of 430 Hotels in Milan
Certificate of Excellence
Via San Tomaso 8, 20121 Milan, Italy
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296 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pretoria, South Africa
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Had it not been for the lack of Wi-Fi in our room and the noise from outside the hotel as well as the corridors, it would have been a wonderful hotel.... It is a very nice, beautifully decorated and perfectly situated hotel. The rooms are clean and spacious and modern. Breakfast was nice, with variety, lovely baked goods and fresh... More 

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear LinellErasmus, Thank you very much for you review of your recent stay at Palazzo Segreti. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the Wi-fi: it is a pleasure to announce that we will be implementing a stronger wi-fi connection to assure a perfect... More 

Bowral, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent our last night in Italy at this special hotel. The rooms are amazing, the hotel has a relaxed and professional atmosphere. The location is hard to beat and the staff are both lovely and helpful. We would certainly return to this contemporary hotel.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Johnman30, We really appreciate your positive comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. I would like to use this opportunity to say that we would like to welcome you again in the future. Yours faithfully, Luca Olati More 

Pisa, Italy
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We loved: - The fabulous room: big, beautifully designed, high-ceilinged, full of natural light, very edgy furniture + a big window in the bathroom, a rarity in so many design hotels - Wonderful beddings, top notch toiletries, professional hair drier, fluffy towels and robes – in this respect, a solid 4* - Excellent shower - Free and very reliable wi-fi... More 

Was this review helpful? Yes 1
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Franz21 Thank you for choosing Palazzo Segreti: your feedback is very appreciated. We look forward to welcome you again in our accommodation: special "home made" breakfast, bar service open 24 hours a day and dedicated conciergerie service are there for you! Best regards Luca Olati More 

Italy
1 review
5 of 5 stars Reviewed May 31, 2015

I strongly recommend the hotel. I came for a conference, exhausted and somewhat stressed. Room was elegant, peaceful and inspiring (beautiful lights from Davide Groppi). Bathroom was spacious and well thought. Service was welcoming and helpful. I felt at home - probably in a dream flat. I would love to hear about similar hotels in other cities in Europe.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear AnnieP thank you for choosing Palazzo Segreti We are happy to know your stay met with your expectation! Looking forward to welcome you for a new experience in one of our 18 Design Rooms, Junior Suites & Suites. Yours faithfully, Luca Olati More 

London
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 22, 2015

Behind an anonymous front door lies a small but beautifully-formed town house-turned-boutique-hotel. Polished concrete floors and walls, subdued lighting and a scattering of contemporary chairs and tables soften the reception area which doubles as a bar and breakfast room. We were met by Sergio at the front desk and treated to the same genuine and friendly welcome that sets this... More 

Was this review helpful? Yes 2
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear LondonBiz thank you for choosing Palazzo Segreti We are happy to know your stay met with your expectation Looking forward to welcome you for a new design experience Yours faithfully, Luca Olati More 

Sydney, Australia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 13, 2015

It has the complete package. Situated in an old Milan building, there's a heritage lift which we used for luggage. There a lot of stairs in between reception and your room but it adds to the charm of the place. The decor was modern contemporary and they killed it. Loved the light fittings and the way the room was designed.... More 

Was this review helpful? Yes 1
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear KelvinTan, Thank you for choosing Palazzo Segreti: we are happy to know that your stay met with your expectation and your enthusiastic feedback is really appreciated! We look forward to welcome you again in our accommodation: special "home made" breakfast, bar service open 24 hours a day and dedicated conciergerie service are already waiting for you! Best regards Luca... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed April 7, 2015

The italian design sorrounds the hotel experience. Very helpful and polite staff. Location is perfect, very central, that allows you to WALK everywhere. Perfect for both romantic and business. Thank you for the wonderful weekend.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Vicenç A Thank you for choosing Palazzo Segreti! We are happy to know your stay met with your expectation and you enjoyed a unique design experience with us! Looking forward to welcome you soon Sincerely yours, Luca Olati More 

Ljubljana, Slovenia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Very nice hotel for a business trip or for tourist visiting with a lot of charm and helpful employees. It is in the downtown and walking distance to Metro. Only problem is with taxi drivers that have hard time to find it.

Was this review helpful? Yes 2
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Jberce, Thank you for your kind message and for choosing Hotel Palazzo Segreti for your stay in Milan. We informed all taxi companies of Milan about our exact location: the drivers, now, can find our beautiful hotel! Do not hesitate to contact us for any further information See you soon in Milan! Luca Olati More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 26, 2015 via mobile

When I was looking for the entrance, I couldn't find it. The hotel's door is quite hidden. However, once you enter the hotel, you just fall in love with it. It is artistic, it is calm, it is quiet... but most of all it is mysterious. There is one thing I love the most... their small red elevator! My room... More 

Was this review helpful? Yes 1
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Jacob P, Thank you for choosing Palazzo Segreti! We are happy to know that your stay met with your expectation. We look forward to welcome you again in our accommodation: special "home made" breakfast, bar service open 24 hours a day and dedicated ront desk service are waiting for you! Best regards Luca Olati More 

Vicenza, Italy
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 26, 2014

Background: We had such a pleasant stay at Palazzo Segreti in Milan. We were there for a brief visit (one night) for my birthday and the goal was to hit the famous designer shops for some birthday goodies. Usually we travel to Milan with our two dogs so it was nice to have some alone time just with the husband... More 

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Tudoeposs, we are really happy to read your great review. Can't wait to welcome you again at Palazzo Segreti. Best regards Luca Olati More 

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