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Palazzo Segreti

4.0 of 5 Via San Tomaso 8, 20121 Milan, Italy
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Certificate of Excellence 2014
Palazzo Segreti
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271 reviews from our community

Traveler rating
    172
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    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed an excellent two night stay and were very pleased with the service, the room and the location. Could not have been better for exploring Milano and visiting nearby sights.The room we had was very well appointed and although the hotel is near the center it was quiet and restful.

Was this review helpful? Yes
Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Lyonsjuli, thank you for your message on TripAdvisor and, of course, a special thanks for choosing Palazzo Segreti for your stay in Milan. Looking forward to see you again Merry Christmas and happy new year from all the staff Luca Olati More 

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay was really outstanding. Helpful personnel, modern design, comfort, cleanliness and very good location. The hotel is really superbe and it saved our overall impression of the italian trip after bad hotel selection in Sardinia. Though the price is quite high, that will be the place for our family to stay when we come to Milano next time.

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Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Andrey K, Thank you again for choosing PALAZZO SEGRETI, the Concept Design Hotel of Milan. Looking forward to see you and your family very soon! Best Regards and Merry Christmas! Luca Olati More 

Monaco
1 review
5 of 5 stars Reviewed 3 weeks ago

A small hotel located just next to one of the main shopping streets of Milan, so very central, perfect for a city trip. The rooms have a minimalistic design which not everyone might like but it works well. The staff is very friendly and helpful, giving your stay a personal touch (my girlfriend even got a gift for her Birthday... More 

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Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Thomas S, We are really happy to know that your stay at Palazzo Segreti met with your expectation and that you appreciate the special birthday gift! Thank you again for choosing our Hotel...see you soon! Kind regards Luca Olati More 

Ottawa, Canada
Top Contributor
119 reviews 119 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here for two days last month. Great hotel, great location, helpful staff and a really good breakfast. Location is in walking distance to everything you want to see, Duomo, Last Supper, Fashion district ect. Staff were helpful in offering restaurant suggestions to get away from tourist traps. I would choose a lower floor as the elevator is from... More 

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Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Ottawa_Uh, Thank you for your review. Looking forward to see you soon! Regards Luca Olati More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 16, 2014

I stayed in this hotel during the summer this year its situated in a great location the building was beautiful and the room very simple and contemporary. The something missing were the staff they were not friendly and you felt like you were bothering them when asking questions I didn't feel any warmth from the staff at all it was... More 

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Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear AlexiaGG Thank you for your review and for choosing our Hotel for your stay in Milan. Helpful and friendly are two elements constantly praised by the customers, as evidenced by the positive reviews on Trip Advisor. We are sorry to know that, in your case, the hotel staff did not meet with your expectations. It will be a pleasure... More 

Jerusalem, Israel
1 review
5 of 5 stars Reviewed November 14, 2014

Stayed for 6 nights on a business trip. Modern interiors well integrated into a historic building. Large comfortable room, extremely helpful and friendly staff, good breakfast and a great location for central and Brera areas. Were really cooperative for a late checkout. Will certainly stay at the Segreti again.

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Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Jeff R, Happy to know that your stay met with your expectations. Looking forward to see you again at Palazzo Segreti. Best regards Luca Responsabile Relazioni con la clientela Palazzo Segreti - Milano More 

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

Recently spent a long weekend in Milan. My first trip there. City is great. The hotel is too. Very stylish. Incredibly convenient. Take the Malpensa express in from the airport and you can walk. Small old building with lots of character. You might want to avoid the elevator. Staff were very helpful. The breakfast was great. I would stay there... More 

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Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Davedrew Thank you for your review and for choosing Palazzo Segreti for your stay in Milan It will be a great pleasure to welcome you again! Warmest Regards Luca O More 

Moscow, Russia
2 reviews
5 of 5 stars Reviewed October 26, 2014

Hotel is really nice!!! Very Good location, very friendly staff. Excellent design. Breakfast is really good. Very near to duomo only 10 minutes. intersting design in all rooms, which I see. Our room was in grey, but the hotel have room white, it' s really nice too.

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Luca O, Responsabile relazioni con la clientela at Palazzo Segreti, responded to this review

Dear Guest, Thank you for your feedback! We hope to see you soon here at Palazzo Segreti. Best regards Luca O More 

Frankfurt, Hessen, Germany
1 review
5 of 5 stars Reviewed October 20, 2014

It was great also due to the very friendy host in Palazzo Segreti. The suite was very clean and large so we ha a beautiful time in the Hotel. The hotel ist situated in the center of Milan and all the necessary locations are in walking distance. The front desk staff ist very good informed about teh activities within the... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed October 6, 2014

An absolutely brilliant boutique hotel - perfectly located with the most friendly and helpful staff - nothing was too much trouble for them. The rooms are beautifully light, modern, clean and the beds super comfy. You could not wish for a better stay at most favourable rates. Brilliant all round and highly recommend it. I will definitely stay here again!... More 

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Additional Information about Palazzo Segreti

Address: Via San Tomaso 8, 20121 Milan, Italy
Location: Italy > Lombardy > Milan > Centro Storico
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Palazzo Segreti 4*
Number of rooms: 18
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Also Known As:
Palazzo Segreti Hotel Milan
Hotel Style:
#15 Luxury Hotel in Milan
#22 Romantic Hotel in Milan
#29 Business Hotel in Milan
#43 Family Hotel in Milan

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