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Mercure Milano Solari

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Via Pietro Orseolo 1, 20144 Milan, Italy
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Mercure Milano Solari
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Mercure Milano Solari
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564 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Contributor
20 reviews 20 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This was my first stay in Milan not on a business trip so I was staying in a slightly further out location. The hotel was fairly decent, good size room (for Milan) and clean. It's ckearly mostly used by business travellers as the second towel set was in the wardrobe. Nice rose head style shower (no bath) in the bathroom.... More 

Was this review helpful? Yes
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Greetings from Mercure Milano Solari Hotel 4* and thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to know that you enjoyed your stay here in our property in the heart of Milan. We look forward to welcoming you back on a future visit! Warm regards, Valentina Porro Sales & Marketing... More 

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in a really nice area of Milan,this hotel met all expectations & more. Rooms were spotless,modern & very comfortable-it was an effort to leave the bed in the morning .The staff were very pleasant, helpful & check in/out was speedy & professional. We did not eat in hotel so cannot coment on food .Really good value for money &... More 

Was this review helpful? Yes
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Thank you for your review. Your beautiful words make us proud and encourage us to ensure the highest quality for meet our Guests expectations. It will be a pleasure for us welcoming you back soon here at our Hotel. A warm greeting from all Mercure Milano Solari Hotel Staff. Valentina Porro Sales & Marketing Executive More 

Thatcham, United Kingdom
Top Contributor
69 reviews 69 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for 2 nights for a business trip. The hotel was easy to find, with a modern reception area. Free wifi throughout hotel makes it very good value. I ate in the bar area both nights and this was very pleasant, good value food. Don't expect large amount of choice, it's one of those "few items but done... More 

Was this review helpful? Yes
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Greetings from Mercure Milano Solari Hotel 4* and thank you for taking the time to leave us a review on TripAdvisor. We are glad to know that our service reached your expectations and that you enjoyed your stay here in our property in the heart of Milan! Our The Club 1 Bar is convenient for a quick lunch... More 

Bursa, Turkey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Breakfast is good and the room is clean and useful. Table is little bit small in room but you can work with your notebook. Internet speed and television are working slowly but if you pay more you can watch lots of channel and movies.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Greetings from Mercure Milano Solari Hotel 4* and thank you for taking the time to leave us a review on TripAdvisor. We are glad to know that our service reached your expectations and that you enjoyed your stay here in our property in the heart of Milan. We look forward to welcoming you back on a future visit!... More 

Warsaw, Poland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 14, 2015 via mobile

The staff of this hotel thinks that hotels are only to sleep at night and leave during the day and come back at night. They do not think that someone may party in clubs at night and sleep in the day. First the cleaning staff was so noisy that I couldn't sleep in the morning. At 12 the reception called... More 

Was this review helpful? Yes 1
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Diana, Thank you for taking the time to let us know about your stay at the Mercure Milano Solari Hotel by leaving a comment on Tripadvisor. We regret the standards of our service fell short of your expectations and we ask you to accept our most sincere apologies. We are sorry to know that your stay here at the... More 

Athens, Greece
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 29, 2015

Mercure Milano Solari is a clean hotel in a relatively good location. It is definitely NOT a 4-star hotel, but rather a good 3-star one. It is also NOT a design hotel, as its website advertises, but a rather ordinary one with some bright colors here and there. Room 404 was clean and had a small balcony. Only the curtain... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 4
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Thank you for taking the time to let us know about your stay at the Mercure Milano Solari. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. I would like to ensure you that we are currently investigating on what happened. We will get back to... More 

Sydney, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 23, 2015

We booked an executive room for 3 nights at this Mecure and we were very happy with our stay. Staff were friendly at check in, they ensured that our request to be in a non smoking room (as we asked for this after reading previous reviews on this site) and had arranged some beautiful roses in our room to celebrate... More 

Was this review helpful? Yes
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Greetings from Mercure Milano Solari Hotel 4* and thank you for taking the time to leave us a review on TripAdvisor. We are thrilled to know that you enjoyed your stay here in our property in the heart of Milan. We look forward to welcoming you back on a future visit! Warm regards, Valentina Porro Sales & Marketing... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 3, 2015

Stayed there 2 nights (dec 30 & dec 31st 2014). The room we received had a defective door as it was impossible to lock nor open the door from the outside. The staff had to come everytime to open us when we arrived and close behind us once we left. We asked for a change of room but the answer... More 

Was this review helpful? Yes 1
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Thank you for taking the time to write a review on Tripadvisor regarding your recent stay at the Mercure Milano Solari. We are sorry to hear that your recent stay did not meet your expectations. I have taken your comments to our team to ensure that in the future we do a better job of handling guest’s needs.... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 1, 2015

We stayed four nights at this location in December of 2014. Friendly staff, nice and clean hotel close to the metro, however you often had to take two or three different lines to reach the main attractions. We didn't like the fact that breakfast was extra and not complimentary. Every other hotel we stayed at in italy (some of which... More 

Was this review helpful? Yes 1
Valentina P, Sales & Marketing Executive at Mercure Milano Solari, responded to this review

Dear Guest, Thank you for taking the time to write a review on Tripadvisor regarding your recent stay at the Mercure Milano Solari. We always appreciate hearing from our guests and we apologize that the comfort of your stay was not as expected. I have taken your comments to our team to ensure that in the future we do a... More 

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