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TownHouse Galleria

Via Silvio Pellico, 8, 20121 Milan, Italy (Formerly Town House 8)
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TownHouse Galleria
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TownHouse Galleria
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84 reviews from our community

Traveler rating
    31
    23
    17
    7
    6
See reviews for
7
44
6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malta, Europe
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
216 helpful votes 216 helpful votes
3 of 5 stars Reviewed April 15, 2015

Presently staying in the hotel on my second of thankfully only 2 nights and tomorrow night moving to another hotel. Am in Milan for an exhibition with colleagues and paying the rate of 1940 euro for 2 nights thus you expect decent accommodation and service. Whilst the room is excellent, being a junior suite. The rest falls apart. Starting on... More 

Was this review helpful? Yes 5
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 11, 2015

The main advantage of this hotel is its location versus the cost - it's fairly inexpensive on Milanese scape. Although the staff was trying very hard and the hotel was just remodeled - I didn't enjoy my stay. The entrance is a lift, the rooms lack character, and although the bed was very comfortable it was impossible to sleep past... More 

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TownHouseHotels, Responsabile reception at TownHouse Galleria, responded to this review

Dear Mrs Lena, Thank you for choosing your Hotel during your stay in Milan. We appreciate that you was happy with the service and the staff and we are truly sorry for the inconvenient with noises mostly not depending from us. But we have no excuses because our aim is that all our guests feel satisfied and happy with us.... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed April 11, 2015

The biggest advantage of this hotel is its location versus it's price range - its not that expensive compared to Milanese hotel scape. Although the staff was trying very hard and the hotel was just remodeled, I didn't enjoy my stay. The entrance is a lift, the room I stayed, although spacious, lacked any character, and although the bed was... More 

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Moscow
Top Contributor
139 reviews 139 reviews
51 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed March 4, 2015

I can not understand why this property is calmed to be the hotel! It offers accommodation in the excellent location but the rest has nothing to do with the hotel. Rooms are stylish in design but cheap in design implementation. In the 5 star hotel - even in Italy - you must not be afraid to use the toilet because... More 

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TownHouse_Italy, Responsabile reception at TownHouse Galleria, responded to this review

Dear Guest, Thank you for your useful review. We are really sorry and we do apologize that you were not satisfied with your stay with us. Please rest assured that we will keep your useful comments in consideration in order to improve our offer and especially our facilities. Once again we thank you for taking the time to write this... More 

Melbourne Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 27, 2015

We loved this hotel. Location in the Galleria with windows looking into the landmark. Super stylish, we loved our suite which included two bathrooms with beautiful quality large towels, living room and bedroom. Twice daily servicing, nighttime treats, yummy breakfasts unbeatable location. Everything you could possibly want in Milan!

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TownHouse_Italy, Responsabile relazioni con la clientela at TownHouse Galleria, responded to this review

Dear Mr. Silver, Thank you for your wonderful review! We are very honored to read such a good comment and glad you have been satisfied with your stay! Looking forward to welcoming you back soon! Warm regards, D.B. More 

Geneva, Switzerland
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 22, 2015

The staff was incredibly friendly, the location is as good as it gets (assuming you want to be central) but... for a luxury hotel in the center of a city like Milan, it is really in need of a revamp. The rooms have immense potential, they are large with high ceilings and hardwood floors. The bathroom is also of good... More 

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TownHouse_Italy, Responsabile relazioni pubbliche at TownHouse Galleria, responded to this review

Dear Mrs. Aziza, Thank you very much for taking the time to post your feedback on Tripadvisor. We are happy that you overall enjoyed your stay with us and, on the other hand, we are sorry for the inconveniences you found. Thank you for your comments very useful for us, to be taken into consideration in order to always improve... More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stayed at this hotel in October with a friend and it is a beautiful property with real charm. The room was a good size and overlooked the Galleria which is a unique aspect for the hotel. The bed was very comfortable and the room clean and well stocked. We also had aperitivo in the hotel bar which, although empty... More 

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TownHouse_Italy, Responsabile relazioni con la clientela at TownHouse Galleria, responded to this review

Dear Guest, We would like to thank you for sharing your experience! We are all very pleased that you appreciated our location and our service. We really hope to have the chance of welcoming you back in not a distant future! Warm regards D.B Guest Relation More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

I stayed at this amazing property for a week end. The service was perfect and the location is great. You can have a drink at your private balcony inside the famous Galleria Vittorio Emanuele. This hotel offered a very unique experience... sleep in a monument!

Was this review helpful? Yes 1
TownHouse_Italy, Responsabile relazioni con la clientela at TownHouse Galleria, responded to this review

Dear Guest, Thank you for your wonderful review! We are very honored to read such a good comment and glad you have been satisfied with your stay! Looking forward to welcoming you back soon! Warm regards D.B Guest relation More 

Doha
Top Contributor
56 reviews 56 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 29, 2014

The location cannot be beaten, the breakfast is very good, the room comfortable and spacious. Some minor irritants like nowhere to put shampoo, soap etc in the shower, many mosquitos and a small coakroach apparently due to the unsually hot weather. Again, these can be overlooked for the great location and atmosphere.

Was this review helpful? Yes 1
TownHouse_Italy, Responsabile reception at TownHouse Galleria, responded to this review

Dear Guest, We are happy that you appreciated our property and particularly its location. I really thank you for your highlighting that we will take for sure into consideration in order to improve our standards and offer. We really hope to have the chance of welcoming you back in not a distant future! Kind regards More 

London, United Kingdom
Top Contributor
112 reviews 112 reviews
44 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 15, 2014

Loved Townhouse 8 and our balcony overlooking the always fascinating Galleria Vittorio Emanuele. The hotel is truly elegant and feels really intimate and cosy. Everything is of the highest quality and the service is discreet and excellent. Great place to stay.

Was this review helpful? Yes 2
TownHouse_Italy, Responsabile relazioni pubbliche at TownHouse Galleria, responded to this review

Dear guest, Thank you for your comments, that are much appreciated and always helpful. We hope to see you again in the near future in this Unique Home in Milan. Head of PR TownHouse Collection More 

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